Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis

Edited book (chapter)

Kong, Eric. 2014. "Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage during an economic crisis." Ordonez de Pablos, Patricia, Turro, Lluis Jovell, Tennyson, Robert D and Zhao, Jingyuan (ed.) Knowledge management for competitive advantage during economic crisis. Hershey, Pennsylvania. IGI Global. pp. 82-99
Chapter Title

Human capital and external knowledge acquisition in non-profit organisations: facilitating strategic advantage
during an economic crisis

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleKnowledge management for competitive advantage during economic crisis
Authors
AuthorKong, Eric
EditorsOrdonez de Pablos, Patricia, Turro, Lluis Jovell, Tennyson, Robert D and Zhao, Jingyuan
Page Range82-99
Chapter Number6
Number of Pages18
Year2014
PublisherIGI Global
Place of PublicationHershey, Pennsylvania
ISBN9781466664579
9781466664586
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-4666-6457-9.ch006
Web Address (URL)http://www.igi-global.com/book/knowledge-management-competitive-advantage-during/108294
Abstract

Human Capital (HC) is defined as the human knowledge and knowing capability that an organization possesses that provide a competitive edge to the organization in the market. Organizational members’ tacit knowledge, abilities, and skills to sense and understand the needs of external stakeholders, and constantly interact appropriately with the stakeholders for the benefits of their organizations, can be seen as a unique set of HC. External knowledge can be acquired through HC for strategic advantage and renewal. A review of the literature and a series of semi-structured in-depth interviews with 15 nonprofit members from 7 Australian NPOs reveal that there is a strong link between HC and external knowledge acquisition. This chapter argues that a better understanding of the relationship between HC
and external knowledge acquisition is necessary if knowledge management, organizational learning, and an intellectual capital-view of the firm are to be fully integrated.

Keywordsexternal environment, external knowledge acquisition, human capital, non-profit organisations, organisational learning, strategic advantage, strategic management
ANZSRC Field of Research 2020350709. Organisation and management theory
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Byline AffiliationsSchool of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
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