Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective
Paper
Paper/Presentation Title | Perceptions of information flow and sharing in non-profit organisations: a relational capital perspective |
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Presentation Type | Paper |
Authors | |
Author | Kong, Eric |
Editors | Peng, Jie, Al-Hakim, Latif and Chen, Guoqing |
Journal or Proceedings Title | Proceedings of the 4th International Conference on Cooperation and Promotion of Information Resources in Science and Technology (COINFO 2009) |
Number of Pages | 6 |
Year | 2009 |
Place of Publication | Los Alamitos, CA. United States |
ISBN | 9780769538983 |
Digital Object Identifier (DOI) | https://doi.org/10.1109/COINFO.2009.67 |
Conference/Event | COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation |
Event Details | COINFO 2009: Managing Virtual Organisations and Information in the Era of Globalisation Event Date 21 to end of 23 Nov 2009 Event Location Beijing, China |
Abstract | Relational capital represents the information and knowledge embedded in relationships external to an organisation. It is about the information flow and sharing between the organisation and its external stakeholders. The primary goal of this paper is to report preliminary findings collected from 15 Australian non-profit senior executives through qualitative in-depth interviews. The findings revealed that the understanding of relational capital among the participants, in particular their perceptions of information flow and sharing, was substantially different to that in the literature as put forth by scholars in the field. This paper argues that non-profit organisations must develop a better understanding of the relational capital concept or may run a risk of under developing their relational capital. Accordingly, the key contribution of the paper revolves around the participants’ relational capital perceptions and the attempts to drive a pivotal attitudinal shift towards a more realistic balance approach of the development of relational capital which, if approached properly, can enable non-profit organisations to attain strategic advantage in the long term. |
Keywords | information flow; information sharing; relational capital; non-profit organisations |
ANZSRC Field of Research 2020 | 350302. Business information management (incl. records, knowledge and intelligence) |
350799. Strategy, management and organisational behaviour not elsewhere classified | |
350709. Organisation and management theory | |
Public Notes | © 2009 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. |
Byline Affiliations | School of Management and Marketing |
https://research.usq.edu.au/item/9z369/perceptions-of-information-flow-and-sharing-in-non-profit-organisations-a-relational-capital-perspective
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