Facilitating learning through intellectual capital in social service nonprofit organizations

Article

Kong, Eric. 2009. "Facilitating learning through intellectual capital in social service nonprofit organizations." The International Journal of Learning. 16 (2), pp. 533-548.
Article Title

Facilitating learning through intellectual capital in social service nonprofit organizations

ERA Journal ID20233
Article CategoryArticle
Authors
AuthorKong, Eric
Journal TitleThe International Journal of Learning
Journal Citation16 (2), pp. 533-548
Number of Pages16
Year2009
Place of PublicationMelbourne, Australia
ISSN1447-9494
1447-9540
Web Address (URL)http://ijl.cgpublisher.com/product/pub.30/prod.2060
Abstract

Very little research has focused on applying the concept of intellectual capital (IC) to facilitate learning processes in social service nonprofit organizations (SSNPOs). Like other organizations, SSNPOs need to learn new knowledge and unlearn outdated knowledge. After reviewing the literature,
I argue that IC is a potent avenue which assists SSNPOs to facilitate learning and generate new knowledge. Thus I contribute to the literature by theoretically arguing that IC can be utilized as a conceptual framework which helps to develop a learning culture that transforms SSNPOs into dynamic learning organizations. I propose a holistic IC conceptual framework which helps nonprofit managers to visualize IC and its components in the organizations. Finally, I discuss the framework’s implications for effective learning and knowledge creation in SSNPOs.

Keywordslearning; knowledge; intellectual capital; social service nonprofit organizations
ANZSRC Field of Research 2020520104. Industrial and organisational psychology (incl. human factors)
350709. Organisation and management theory
359999. Other commerce, management, tourism and services not elsewhere classified
Public Notes

Restricted access to paper at author's request.

Byline AffiliationsSchool of Management and Marketing
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