A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation

Edited book (chapter)

Kong, Eric and Farrell, Mark. 2014. "A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning capabilities for innovation." Al-Hakim, Latif and Jin, Chen (ed.) Quality innovation: knowledge, theory, and practices. Hershey, PA. United States. IGI Global. pp. 189-205
Chapter Title

A preliminary study of neuro-linguistic programming in non-profit organizations: facilitating knowledge and learning
capabilities for innovation

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
2214
Book TitleQuality innovation: knowledge, theory, and practices
AuthorsKong, Eric (Author) and Farrell, Mark (Author)
EditorsAl-Hakim, Latif and Jin, Chen
Page Range189-205
SeriesAdvances in Information Quality and Management
Chapter Number9
Number of Pages17
Year2014
PublisherIGI Global
Information Science Reference
Place of PublicationHershey, PA. United States
ISBN9781466647695
9781466647701
ISSN2331-7701
2331-771X
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-4666-4769-5.ch009
Web Address (URL)http://www.igi-global.com/book/quality-innovation-knowledge-theory-practices/78259
Abstract

Knowledge and learning capabilities assist organisations to become more innovative and adaptive as the capabilities help organisations to recognise and assimilate knowledge and apply it toward new ends. The development of the capabilities becomes critical if organisations are to become and remain competitive. Previous literature-based research suggests that Neuro-Linguistic Programming (NLP) helps to facilitate the development of knowledge and learning capabilities in organisations. NLP suggests that subjective experience is encoded in terms of three main representation systems namely: Visual, Auditory, and Kinesthetic (VAK). Based on 15 qualitative in-depth semi-structured interviews across 7 Australian non-profit organisations, this chapter argues that NLP may be used as a key approach for nurturing organisational knowledge and learning capabilities for innovation in the knowledge economy. Examples are used in the chapter to illustrate the possible benefits of utilising NLP in developing the capabilities for organisational innovativeness. Future research direction and limitations are also discussed.

Keywordsneuro-linguistic programming (NLP); knowledge and learning capabilities; innovation; non-profit organisations; organisational learning; tacit knowledge
ANZSRC Field of Research 2020520104. Industrial and organisational psychology (incl. human factors)
359999. Other commerce, management, tourism and services not elsewhere classified
350709. Organisation and management theory
Public Notes

© 2014, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.

Byline AffiliationsSchool of Management and Marketing
Royal Melbourne Institute of Technology (RMIT)
Institution of OriginUniversity of Southern Queensland
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