The knowledge and innovation challenges of ChatGPT: A scoping review

Article


Ali, Omar, Murray, Peter, Momin, Mujtaba and Al-Anzi, Fawaz S.. 2023. "The knowledge and innovation challenges of ChatGPT: A scoping review." Technology in Society. 75. https://doi.org/https://doi.org/10.1016/j.techsoc.2023.102402
Article Title

The knowledge and innovation challenges of ChatGPT: A scoping review

ERA Journal ID10948
Article CategoryArticle
AuthorsAli, Omar, Murray, Peter, Momin, Mujtaba and Al-Anzi, Fawaz S.
Journal TitleTechnology in Society
Journal Citation75
Article Number102402
Number of Pages16
Year2023
PublisherElsevier
Place of PublicationUnited Kingdom
ISSN0160-791X
1879-3274
Digital Object Identifier (DOI)https://doi.org/https://doi.org/10.1016/j.techsoc.2023.102402
Web Address (URL)https://www.sciencedirect.com/science/article/pii/S0160791X23002075
Abstract

This study has several objectives. Firstly, the authors adopt a scoping review of extant research to identify common emerging themes in the ChatGPT model. Secondly, the manuscript explores the emerging innovation and knowledge management challenges by problematizing gaps that need to be explored. This study setting comprises a comprehensive scoping review and analysis of the ChatGPT and related literature. Based on a substantive content analysis of 652 articles between the years 2018 and 2023, four themes emerged from the literature that present gaps to be explored in future research. The technology acceptance model (TAM) grounds the theoretical framework to explore the emerging themes and potential user satisfaction criteria. In addition, this is the first study to broaden the TAM innovation literature by applying knowledge generation criteria to assess the extent to which ChatGPT would satisfy expected user sensemaking represented by know-that, know-how, know-why, and care-why knowledge. Two research questions assessed the findings against TAM and knowledge generation criteria. Based on the emerging gaps identified, the review found that by applying TAM, user satisfaction is not expected to be high especially when applied in educational settings given specific learner needs in complex learning situations. While aspects of user knowledge is expected to increase exponentially, the quality of the information generated by ChatGPT is not expected to result in high user know-why knowledge and complex system understanding. At a time when generative AI models are challenging traditional scientific means of delivering education pedagogy in driving student and user learning, this study has important implications for the future of the ChatGPT model application within educational and broader settings.

KeywordsChatGPT ; Artificial intelligence ; Strategies; Challenges ; Education sector
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 20203599. Other commerce, management, tourism and services
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsAbdullah Al Salem University, Kuwait
University of Southern Queensland
American University of the Middle East, Kuwait
Kuwait University, Kuwait
Permalink -

https://research.usq.edu.au/item/z2z9z/the-knowledge-and-innovation-challenges-of-chatgpt-a-scoping-review

  • 4
    total views
  • 1
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as

Related outputs

Epidemiological passport system requirements: a roadmap for international travel and tourism recovery
Ali, Omar, Ashtaiwi, AbdulAdhim, Jaradat, Ashraf and Soar, Jeffrey. 2024. "Epidemiological passport system requirements: a roadmap for international travel and tourism recovery." Cogent Social Sciences. 10 (1). https://doi.org/10.1080/23311886.2024.2364518
The effects of artificial intelligence applications in educational settings: Challenges and strategies
Ali, Omar, Murray, Peter A., Momin, Mujtaba, Dwivedi, Yogesh K. and Howell, Tegwen. 2024. "The effects of artificial intelligence applications in educational settings: Challenges and strategies." Technological Forecasting and Social Change. 199. https://doi.org/10.1016/j.techfore.2023.123076
The impact of technological innovation on marketing: Individuals, organizations and environment - A systematic review
Ali, Omar, Osmanaj, Valmira, Alryalat, Mohammad, Chimhundu, Ranga and Dwivedi, Yogesh K.. 2023. "The impact of technological innovation on marketing: Individuals, organizations and environment - A systematic review." Economic Research. 26 (3). https://doi.org/10.1080/1331677X.2023.2210661
A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities
Ali, Omar, Abdelbaki, Wiem, Shrestha, Anup, Elbasi, Ersin, Ali, Mohammad Abdallah and Dwivedi, Yogesh K. 2023. "A systematic literature review of artificial intelligence in the healthcare sector: Benefits, challenges, methodologies, and functionalities." Journal of Innovation and Knowledge. 8 (1), pp. 1-19. https://doi.org/10.1016/j.jik.2023.100333
A review of the key challenges of non-fungible tokens
Ali, Omar, Momin, Mujtaba, Shrestha, Anup, Das, Ronnie, Alhajj, Fadia and Dwivedi, Yogesh K.. 2023. "A review of the key challenges of non-fungible tokens." Technological Forecasting and Social Change. 187, pp. 1-13. https://doi.org/10.1016/j.techfore.2022.122248
Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael, Shahiduzzaman, Md, Velayutham, Eswaran, Murray, Peter A. and Wiesner, Retha. 2022. "Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?" Sustainability. 14 (10), pp. 1-18. https://doi.org/10.3390/su14105801
Environmental, Social, Governance & Financial Performance Disclosure for Large Firms: Is This Different for SME Firms?
Gholami, Amir, Murray, Peter A. and Sands, John. 2022. "Environmental, Social, Governance & Financial Performance Disclosure for Large Firms: Is This Different for SME Firms?" Sustainability. 14 (10), pp. 1-21. https://doi.org/10.3390/su14106019
Evaluating Organizational Level IT Innovation Adoption Factors among Global Firms
Ali, Omar, Murray, Peter A, Shahnawaz, Muhammed, Dwivedi, Yogesh K and Rashiti, Shqipe. 2022. "Evaluating Organizational Level IT Innovation Adoption Factors among Global Firms." Journal of Innovation and Knowledge. 7 (3), pp. 1-14. https://doi.org/10.1016/j.jik.2022.100213
Blockchain technology enables healthcare data management and accessibility
Ali, Omar, Jaradat, Ashraf, Ally, Mustafa and Rotabi, Sareh. 2022. "Blockchain technology enables healthcare data management and accessibility." Muthu, Subramanian Senthilkannan (ed.) Blockchain technologies for sustainability. Singapore. Springer. pp. 91-118
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences." International Journal of Information Management. 67, pp. 1-20. https://doi.org/10.1016/j.ijinfomgt.2022.102551
An Evaluation of Key Adoption Factors towards Using the Fog Technology
Ali, Omar, Shrestha, Anup, Jaradat, Ashraf and Al-Ahmad, Ahmad. 2022. "An Evaluation of Key Adoption Factors towards Using the Fog Technology." Big Data and Cognitive Computing. 6 (3), pp. 1-36. https://doi.org/10.3390/bdcc6030081
The Intellectual Domains of Sustainability Leadership in SMEs
Boeske, Jane and Murray, Peter A.. 2022. "The Intellectual Domains of Sustainability Leadership in SMEs." Sustainability. 14 (4), pp. 1-19. https://doi.org/10.3390/su14041978
Digital transformation among SMEs: does gender matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael O., Murray, Peter A. and Wiesner, Retha. 2022. "Digital transformation among SMEs: does gender matter?" Sustainability. 14 (1), pp. 1-20. https://doi.org/10.3390/su14010535
Augmentation of convection heat transfer from a horizontal cylinder in a vented square enclosure with variation of lower opening size
Ali, Omar M., Mahmood, Raid A. and Al-Brifkani, Mohammed W.. 2022. "Augmentation of convection heat transfer from a horizontal cylinder in a vented square enclosure with variation of lower opening size." Thermal Science. 26 (3), pp. 2027-2041. https://doi.org/10.2298/TSCI201119176A
Strategy and Performance Study Guide
Murray, Peter A.. Murray, Peter (ed.) 2022. Strategy and Performance Study Guide. Milton, Australia. John Wiley & Sons.
Modern Strategy
Hermens, Antoine and Murray, Peter A.. 2022. "Modern Strategy." Murray, Peter (ed.) Strategy and Performance Study Guide. Milton, Australia. John Wiley & Sons. pp. 1-20
Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review." 35th Australian and New Zealand Academy of Management Conference (ANZAM 2022). Australia 06 - 07 Dec 2022 Australia. Australian and New Zealand Academy of Management.
Challenges and issues that are perceived to influence cloud computing adoption in local government councils
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2017. "Challenges and issues that are perceived to influence cloud computing adoption in local government councils." 21st International Conference on Computer Supported Cooperative Work in Design (CSCWD 2017). Wellington, New Zealand 26 - 28 Apr 2017 https://doi.org/10.1109/CSCWD.2017.8066659
Review of mechanical vapour compression refrigeration system Part 2: performance challenge
Mahmood, R. A., Ali, O. M., Al-Janabi, A., Al-Doori, G. and Noor, M. M.. 2021. "Review of mechanical vapour compression refrigeration system Part 2: performance challenge." International Journal of Applied Mechanics and Engineering. 26 (3), pp. 119-130. https://doi.org/10.2478/ijame-2021-0039
Making investment decisions on RFID technology: an evaluation of key adoption factors in construction firms
Mabad, Tarik, Ali, Omar, Ally, Mustafa, Wamba, Samuel Fosso and Chan, Ka Ching. 2021. "Making investment decisions on RFID technology: an evaluation of key adoption factors in construction firms." IEEE Access. 9, pp. 36937-36954. https://doi.org/10.1109/ACCESS.2021.3063301
Flow Patterns of Oil-Gas and Pressure Gradients in Near-Horizontal Flow Pipeline: Experimental Investigation Using Differential Pressure Transducers
Musa, Veyan A., Mahmood, Raid A., Khalifa, Shwan M. Noori, Ali, Omar M. and Abdulkareem, Lokman A.. 2021. "Flow Patterns of Oil-Gas and Pressure Gradients in Near-Horizontal Flow Pipeline: Experimental Investigation Using Differential Pressure Transducers." International Journal of Heat and Technology (Calore e Tecnologia). 39 (2), pp. 621-628. https://doi.org/10.18280/ijht.390233
Effect of Radiation on Natural Convection Heat Transfer from Heated Horizontal Cylinder in Vented Enclosure
Ali, Omar Mohammed and Mahmood, Raid Ahmed. 2021. "Effect of Radiation on Natural Convection Heat Transfer from Heated Horizontal Cylinder in Vented Enclosure." 3rd International Conference on Recent Innovations in Engineering (ICRIE 2020)IOP Conference Series: Materials Science and Engineering. United Kingdom. Informa UK(IOP Books). https://doi.org/10.1088/1757-899X/978/1/012030
Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior: A study in the context of Western imported food
Bukhari, Syed Faheem Hassan, Woodside, Frances M., Hassan, Rumman, Ali, Omar Massoud Salim Hassan, Hussain, Saima and Waqas, Rabail. 2020. "Intrinsic and extrinsic attributes that drive Muslim consumer purchase behavior: A study in the context of Western imported food." Journal of Islamic Marketing. 12 (1), pp. 70-94. https://doi.org/10.1108/JIMA-01-2018-0004
Age diversity: concepts, strategies and cases
Ferrer, Justine and Murray, Peter A.. 2020. "Age diversity: concepts, strategies and cases." Syed, Jawad and Ozbilgin, Mustafa (ed.) Managing diversity and inclusion: an international perspective. United Kingdom. SAGE Publications Ltd. pp. 194-219
Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia
Ali, Omar, Shrestha, Anup, Ghasemaghaei, Maryam and Beydoun, Ghassan. 2022. "Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia." Information Systems Frontiers: a journal of research and innovation. 24 (2), pp. 595-617. https://doi.org/10.1007/s10796-021-10108-w
The state of play of blockchain technology in the financial services sector: A systematic literature review
Ali, Omar, Ally, Mustafa, Clutterbuck, . and Dwivedi, Yogesh. 2020. "The state of play of blockchain technology in the financial services sector: A systematic literature review." International Journal of Information Management. 54, pp. 1-19. https://doi.org/10.1016/j.ijinfomgt.2020.102199
Strategic management essentials
Grant, Robert, Murray, Peter A., Orr, Stuart, Butler, Bella and Bezemer, Pieter-Jan. 2021. Strategic management essentials. Milton, Australia. John Wiley & Sons.
Mechanical Vapour Compression Refrigeration System: Review Part 1: Environment Challenge
Mahmood, Raid, Ali, Omar M. and Noor, M. M.. 2020. "Mechanical Vapour Compression Refrigeration System: Review Part 1: Environment Challenge." International Journal of Applied Mechanics and Engineering. 25 (4), pp. 130-147. https://doi.org/10.2478/ijame-2020-0054
Cloud computing technology adoption: an evaluation of key factors in local governments
Ali, Omar, Shrestha, Anup, Osmanaj, Valmira and Muhammed, Shahnawaz. 2021. "Cloud computing technology adoption: an evaluation of key factors in local governments." Information Technology and People. 34 (2), pp. 666-703. https://doi.org/10.1108/ITP-03-2019-0119
Minimising the gender status effects on performance for women in leadership
Murray, Peter A. and Southey, Kim. 2017. "Minimising the gender status effects on performance for women in leadership." Academy of Management Annual Meeting 2017. Atlanta, United States 04 - 08 Aug 2017 Briarcliff Manor, NY. https://doi.org/10.5465/ambpp.2017.14500abstract
Competent women, subliminal group hierarchies and executive leadership
Southey, Kim, Waldron, Ainslie and Murray, Peter A.. 2019. "Competent women, subliminal group hierarchies and executive leadership." 33rd Association of Industrial Relations Academics of Australia and New Zealand Annual Conference (AIRAANZ 2019): Global Work, Quality Work?. Melbourne, Australia 12 - 14 Feb 2019 Melbourne, Australia.
Can institutionalized workplace structures benefit senior women leaders?
Murray, Peter A. and Southey, Kim. 2020. "Can institutionalized workplace structures benefit senior women leaders?" Asia Pacific Journal of Management. 37 (4), pp. 1193-1216. https://doi.org/10.1007/s10490-019-09654-4
Assessing information security risks in the cloud: a case study of Australian local government authorities
Ali, Omar, Shrestha, Anup, Chatfield, Akemi and Murray, Peter A.. 2020. "Assessing information security risks in the cloud: a case study of Australian local government authorities." Government Information Quarterly: an international journal of information technology management, policies, and practices. 37 (1). https://doi.org/10.1016/j.giq.2019.101419
Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group
Ali, Omar and Hingst, Ray. 2018. "Improving the retailer industry performance through RFID technology: a case study of Wal-Mart and Metro Group." Krishnan, Archana (ed.) Cases on quality initiatives for organizational longevity. United States. IGI Global. pp. 196-220
Multi-biofunctional properties of three species of cicada wings and biomimetic fabrication of nanopatterned titanium pillars
Shahali, Hesam, Hasan, Jafar, Mathew, Asha, Wang, Hongxia, Yan, Cheng, Tesfamichael, Tuquabo, Yarlagadda, Prasad K. D. V. and Murray, P.. 2019. "Multi-biofunctional properties of three species of cicada wings and biomimetic fabrication of nanopatterned titanium pillars." Journal of Materials Chemistry B. 7 (8), pp. 1300-1310. https://doi.org/10.1039/c8tb03295e
The domains of intellectual capital: an integrative discourse across perspectives
Murray, Peter A.. 2018. "The domains of intellectual capital: an integrative discourse across perspectives." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 21-52
Introduction: managing knowledge in the twenty-first century
Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra. 2018. "Introduction: managing knowledge in the twenty-first century." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 1-18
Agency and coping strategies for ethnic and gendered minorities at work
Murray, Peter A. and Ali, Faiza. 2017. "Agency and coping strategies for ethnic and gendered minorities at work." International Journal of Human Resource Management. 28 (8), pp. 1236-1260. https://doi.org/10.1080/09585192.2016.1166787
Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review
Ali, Omar, Shrestha, Anup, Soar, Jeffrey and Wamba, Samuel Fosso. 2018. "Cloud computing-enabled healthcare opportunities, issues, and applications: a systematic review." International Journal of Information Management. 43, pp. 146-158. https://doi.org/10.1016/j.ijinfomgt.2018.07.009
Perceived potential for value creation from cloud computing: a study of the Australian regional government sector
Ali, Omar, Soar, Jeffrey and Shrestha, Anup. 2018. "Perceived potential for value creation from cloud computing: a study of the Australian regional government sector." Behaviour and Information Technology. 37 (12), pp. 1157-1176. https://doi.org/10.1080/0144929X.2018.1488991
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
How women executives survive the isolated echelons of the corporate ladder
Waldron, Ainslie, Southey, Kim and Murray, Peter A.. 2018. "How women executives survive the isolated echelons of the corporate ladder." Werth, Shalene and Brownlow, Charlotte (ed.) Work and identity: contemporary perspectives on workplace diversity. Cham, Switzerland. Palgrave Macmillan. pp. 85-99
Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector
Ali, Omar and Shrestha, Anup. 2017. "Analysis of the Total Cost of Ownership for Cloud Computing Technology Adoption: A Case Study of Regional Municipal Government Sector." Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Hobart, Australia.
Level of policy for cloud computing adoption in Australian regional municipal governments: an exploratory study
Ali, Omar, Yong, Jianming, Soar, Jeffrey and McClymont, Hoda. 2015. "Level of policy for cloud computing adoption in Australian regional municipal governments: an exploratory study." Arabnia, Hamid R., Gravvanis, George A., Solo, Ashu M. G. and Tinetti, Fernando G. (ed.) 2015 International Conference on Grid & Cloud Computing and Applications (GCA'15). Las Vegas, United States 27 - 30 Jul 2015 United States.
Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation
Lane, Michael, Shrestha, Anup and Ali, Omar. 2017. "Managing the risks of data security and privacy in the cloud: a shared responsibility between the cloud service provider and the client organisation." Bright Internet Global Summit 2017. Seoul, Korea 08 - 10 Dec 2017
Age diversity in the workplace
Mountford, Helene and Murray, Peter A.. 2015. "Age diversity in the workplace." Syed, Jawad and Ozbilgin, Mustafa (ed.) Managing diversity and inclusion: an international perspective. United Kingdom. SAGE Publications Ltd. pp. 181-214
Learning behaviour, team contexts and team performance
Murray, Peter A. and Millett, Bruce. 2011. "Learning behaviour, team contexts and team performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Globalization and gender in south Asia
Murray, Peter A. and Syed, Jawad. 2013. "Globalization and gender in south Asia." Yamak, Sibel (ed.) 13th Annual Conference of the European Academy of Management (EURAM 2013) . Istanbul, Turkey 26 - 29 Jun 2013 Istanbul, Turkey.
Improved media management through cloud computing technology
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. "Improved media management through cloud computing technology." 20th IEEE International Conference on Computer Supported Cooperative Work in Design (CSCWD 2016). Nanchang, China 04 - 06 May 2016 United States. https://doi.org/10.1109/CSCWD.2016.7566004
The perceived benefits of cloud computing technology for regional municipal governments and barriers to adoption
Ali, Omar Massoud Salim Hassan. 2016. The perceived benefits of cloud computing technology for regional municipal governments and barriers to adoption. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Cloud computing adoption in regional councils
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. Cloud computing adoption in regional councils. University of Southern Queensland.
An investigation of anticipated benefits of cloud computing adoption in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2015. "An investigation of anticipated benefits of cloud computing adoption in Australian regional municipal governments." The Services Transactions on Cloud Computing. 3 (3), pp. 13-24.
Factors to be considered in Cloud computing adoption
Ali, Omar, Soar, Jeffrey, Yong, Jianming and Tao, Xiaohui. 2016. "Factors to be considered in Cloud computing adoption." Web Intelligence. 14 (4), pp. 309-323. https://doi.org/10.3233/WEB-160347
Collaborative cloud computing adoption in Australian regional municipal government: an exploratory study
Ali, Omar, Soar, Jeffrey, Yong, Jianming, McClymont, Hoda and Angus, Daniel. 2015. "Collaborative cloud computing adoption in Australian regional municipal government: an exploratory study." Fortino, Giancarlo, Shen, Weiming, Barthès, Jean-Paul A., Luo, Junzhou, Li, Wenfeng, Ochoa, Sergio F., Abel, Marie-Hélène, Guerrieri, Antonio and Ramos, Milton Pires (ed.) 19th IEEE International Conference on Computer Supported Cooperative Work in Design (CSCWD 2015). Calabria, Italy 06 - 08 May 2015 United States. https://doi.org/10.1109/CSCWD.2015.7231017
An investigation of the challenges and issues influencing the adoption of cloud computing in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2016. "An investigation of the challenges and issues influencing the adoption of cloud computing in Australian regional municipal governments." Journal of Information Security and Applications. 27-28, pp. 19-34. https://doi.org/10.1016/j.jisa.2015.11.006
Anticipated benefits of cloud computing adoption in Australian regional municipal governments: an exploratory study
Ali, Omar, Soar, Jeffrey, McClymont, Hoda, Yong, Jianming and Biswas, Jit. 2015. "Anticipated benefits of cloud computing adoption in Australian regional municipal governments: an exploratory study." 19th Pacific Asia Conference on Information Systems (PACIS 2015). Singapore 05 - 09 Jul 2015
Exploratory study to investigate the factors influencing the adoption of cloud computing in Australian regional municipal governments
Ali, Omar, Soar, Jeffrey, Yong, Jianming and McClymont, Hoda. 2015. "Exploratory study to investigate the factors influencing the adoption of cloud computing in Australian regional municipal governments." Journal of Art Media and Technology. 1 (1), pp. 1-13.
An investigation of the main factors to be considered in cloud computing adoption in Australian regional local councils
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2015. "An investigation of the main factors to be considered in cloud computing adoption in Australian regional local councils." Journal of Contemporary Issues in Business and Government. 21 (1), pp. 72-93. https://doi.org/10.7790/cibg.v21i1.23
What locals want: Jordanian employees' views on expatriate managers
Syed, Jawad, Hazboun, Nour George and Murray, Peter A.. 2014. "What locals want: Jordanian employees' views on expatriate managers." International Journal of Human Resource Management. 25 (2), pp. 212-233. https://doi.org/10.1080/09585192.2013.812975
Impact of Cloud computing technology on e-government
Ali, Omar, Soar, Jeffrey and Yong, Jianming. 2014. "Impact of Cloud computing technology on e-government." Dregvaite, Giedre and Damasevicius, Robertas (ed.) 20th International Conference on Information and Software Technologies (ICIST 2014). Druskininkai, Lithuania 09 - 10 Oct 2014 Heidelberg, Germany. https://doi.org/10.1007/978-3-319-11958-8_22
Challenges and issues within Cloud computing technology
Ali, Omar and Soar, Jeffrey. 2014. "Challenges and issues within Cloud computing technology." Zimmermann, Wolf, Lee, Yong Woo and Reich, Christoph (ed.) 5th International Conference on Cloud Computing, GRIDs, and Virtualization (IARIA 2014). Venice, Italy 25 - 29 May 2014 Wilmington, DE. United States. https://doi.org/10.13140/2.1.3210.3369
Organisational learning, competencies, and firm performance: empirical observations
Murray, Peter. 2003. "Organisational learning, competencies, and firm performance: empirical observations." The Learning Organisation. 10 (5), pp. 305-316.
Continuous improvement in hospitality: a case study approach
Dwyer, L., Murray, Peter and Mott, R.. 1998. "Continuous improvement in hospitality: a case study approach." Australian Journal of Hospitality Management. 5 (1), pp. 19-32.
Contemporary strategic management: an Australasian perspective
Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A.. 2014. Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons.
Organisational structure and strategic control
Murray, Peter A.. 2014. "Organisational structure and strategic control." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 315-354
Corporate-level strategy
Murray, Peter A.. 2014. "Corporate-level strategy." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 249-290
The nature and sources of competitive advantage
Murray, Peter A.. 2014. "The nature and sources of competitive advantage." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 187-221
Corporate governance and sustainability
Murray, Peter A.. 2014. "Corporate governance and sustainability." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 39-75
Open innovation in universities: the relationship between innovation and commercialisation
Abdul Razak, Arbaiah, Murray, Peter A. and Roberts, David. 2014. "Open innovation in universities: the relationship between innovation and commercialisation." Knowledge and Process Management (Print Edition): the journal of corporate transformation. 21 (4), pp. 260-269. https://doi.org/10.1002/kpm.1444
Cycles of organisational learning: a conceptual approach
Murray, Peter. 2002. "Cycles of organisational learning: a conceptual approach." Management Decision. 40 (3), pp. 239-247. https://doi.org/10.1108/00251740210420192
Learning by auditing: a knowledge creating approach
Beckett, Ron and Murray, Peter. 2000. "Learning by auditing: a knowledge creating approach." TQM Magazine. 12 (2), pp. 125-136. https://doi.org/10.1108/09544780010318389
Gendered contexts and globalization in south Asia
Murray, Peter A.. 2013. "Gendered contexts and globalization in south Asia." Khilji, Shaista E. and Rowley, Chris (ed.) Globalization, change and learning in south Asia. Cambridge, United Kingdom. Woodhead Publishing Limited. pp. 19-37
Training, development and learning
Murray, Peter A.. 2012. "Training, development and learning." Kramar, Robin and Syed, Jawad (ed.) Human resource management in a global context: a critical approach. New York. Palgrave Macmillan. pp. 285-311
From training to learning in enterprise resource planning systems
Kerr, Don, Murray, Peter A. and Burgess, Kevin. 2012. "From training to learning in enterprise resource planning systems." International Journal of Learning and Change. 6 (1/2), pp. 18-32. https://doi.org/10.1504/IJLC.2012.045854
Rethinking market orientation through learning practices
Murray, Peter A., Gray, David M., Carter, Leanne and Miller, Karen W.. 2012. "Rethinking market orientation through learning practices." International Journal of Organisational Behaviour. 17 (3), pp. 8-32.
Improving training in enterprise resource planning systems implementation through communities of practice
Kerr, Don, Burgess, Kevin J., Houghton, Luke and Murray, Peter A.. 2012. "Improving training in enterprise resource planning systems implementation through communities of practice." International Journal of Learning and Change. 6 (3/4), pp. 207-222.
Integrating learning with change contexts
Murray, Peter A., Millett, Bruce and Syed, Jawad. 2011. "Integrating learning with change contexts ." International Journal of Learning and Change. 5 (3/4), pp. 189-193.
The influence of learning behaviour on team adaptability
Murray, Peter A. and Millett, Bruce. 2011. "The influence of learning behaviour on team adaptability." International Journal of Learning and Change. 5 (3/4), pp. 257-270. https://doi.org/10.1504/IJLC.2011.045072
The relationship between interpersonal relational competence and employee performance: a developmental model
Carter, Leanne, Murray, Peter and Gray, David. 2011. "The relationship between interpersonal relational competence and employee performance: a developmental model." International Journal of Interdisciplinary Social Sciences. 6 (3), pp. 213-229.
Learning behaviour, market orientation and firm performance
Murray, Peter A. and Miller, Karen W.. 2011. "Learning behaviour, market orientation and firm performance." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Managing gender diversity in top management teams
Syed, Jawad and Murray, Peter. 2006. "Managing gender diversity in top management teams." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Brisbane, Australia.
Structures of learning for dynamic markets
Murray, Peter A., Syed, Jawad and Roberts, Zeynep. 2009. "Structures of learning for dynamic markets." Management Decision. 47 (2), pp. 271-288. https://doi.org/10.1108/00251740910938911
Combating the English language deficit: the labour market experiences of migrant women in Australia
Syed, Jawad and Murray, Peter. 2009. "Combating the English language deficit: the labour market experiences of migrant women in Australia." Human Resource Management Journal. 19 (4), pp. 413-432. https://doi.org/10.1111/j.1748-8583.2009.00106.x
Fashions of learning: improving supply chain relationships
Preiss, Kenneth J. and Murray, Peter A.. 2005. "Fashions of learning: improving supply chain relationships." Supply Chain Management. 10 (1), pp. 18-25. https://doi.org/10.1108/13598540510578342
Observations through gendered lenses: experiences of managerial women
Murray, Peter A. and Syed, Jawad. 2007. "Observations through gendered lenses: experiences of managerial women." Davis, Edward and Pratt, Valerie (ed.) Making the Link 18: Affirmative Action and Employment Relations. North Ryde, Australia 2006 Sydney, Australia.
Gendered observations and experiences in executive women's work
Murray, Peter A. and Syed, Jawad. 2010. "Gendered observations and experiences in executive women's work." Human Resource Management Journal. 20 (3), pp. 277-293. https://doi.org/10.1111/j.1748-8583.2009.00113.x
Beyond rigour and relevance: a critical realist approach to business education
Syed, Jawad, Mingers, John and Murray, Peter A.. 2010. "Beyond rigour and relevance: a critical realist approach to business education." Management Learning. 41 (1), pp. 71-85. https://doi.org/10.1177/1350507609350839
Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies
Mountford, Helene and Murray, Peter A.. 2011. "Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies." Ennals, Richard and Salomon, Robert H. (ed.) Older workers in a sustainable society. Frankfurt, Germany. Peter Lang Publishing. pp. 43-55
Thinking about leadership: contributions and contexts
Murray, Peter. 2006. "Thinking about leadership: contributions and contexts." Murray, Peter, Poole, David and Jones, Grant (ed.) Contemporary issues in management and organisational behaviour. Melbourne, Australia. Thomson Learning. pp. 274-307
Executive women, gendered behaviour and adaptive social structures
Murray, Peter A.. 2011. "Executive women, gendered behaviour and adaptive social structures." Murray, Peter A., Kramar, Robin and McGraw, Peter (ed.) Women at work: research, policy and practice. Melbourne, Australia. Tilde University Press. pp. 202-238
Empirical linkages between firm competencies and organizational learning
Murray, Peter and Donegan, Kevin. 2003. "Empirical linkages between firm competencies and organizational learning." The Learning Organization: the international journal of knowledge and organizational learning management. 10 (1), pp. 51-62. https://doi.org/10.1108/09696470310457496
Executive women at work
Murray, Peter, Parr, Nick and Syed, Jawad. 2008. "Executive women at work." Baird, Marion, Davis, Edward, McGraw, Peter and Pratt, Valerie (ed.) Making the link 19: affirmative action and employment relations. Sydney, Australia. CCH Australia Ltd.. pp. 55-62
Defining marketing orientation success through learning cultures
Carter, Leanne and Murray, Peter. 2007. "Defining marketing orientation success through learning cultures." 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice. Egham, United Kingdom 03 - 06 Jul 2007 London, UK.
From continuous improvement to organisational learning: developmental theory
Murray, Peter and Chapman, Ross. 2003. "From continuous improvement to organisational learning: developmental theory." The Learning Organization: the international journal of knowledge and organizational learning management. 10 (5), pp. 272-282. https://doi.org/10.1108/09696470310486629
Critical issues in managing age diversity in Australia
Murray, Peter and Syed, Jawad. 2005. "Critical issues in managing age diversity in Australia." Asia Pacific Journal of Human Resources. 43 (2), pp. 210-224. https://doi.org/10.1177/1038411105055059
Strategic quality management and financial performance indicators
Chapman, Ross L., Murray, Peter Charles and Mellor, Robert. 1997. "Strategic quality management and financial performance indicators." International Journal of Quality and Reliability Management. 14 (4), pp. 432-448.
Improving marketing intelligence through learning systems and knowledge communities in Not-for-Profit workplaces
Murray, Peter and Carter, Leanne. 2005. "Improving marketing intelligence through learning systems and knowledge communities in Not-for-Profit workplaces." Journal of Workplace Learning: employee counselling today. 17 (7), pp. 421-435. https://doi.org/10.1108/13665620510620016
A cultural feminist approach towards managing diversity in top management teams
Syed, Jawad and Murray, Peter A.. 2008. "A cultural feminist approach towards managing diversity in top management teams." Equality, Diversity and Inclusion: An International Journal. 27 (5), pp. 413-432. https://doi.org/10.1108/02610150810882288
The centrality of teams in the organisational learning process
Murray, Peter and Moses, Maree. 2005. "The centrality of teams in the organisational learning process." Management Decision. 43 (9), pp. 1186-1202. https://doi.org/10.1108/00251740510626263
Managing innovation through social architecture, learning, and competencies: a new conceptual approach
Murray, Peter and Blackman, Deborah. 2006. "Managing innovation through social architecture, learning, and competencies: a new conceptual approach." Knowledge and Process Management (Print Edition): the journal of corporate transformation. 13 (3), pp. 132-143. https://doi.org/10.1002/kpm.253