Learning by auditing: a knowledge creating approach

Article

Beckett, Ron and Murray, Peter. 2000. "Learning by auditing: a knowledge creating approach." TQM Magazine. 12 (2), pp. 125-136. https://doi.org/10.1108/09544780010318389
Article Title

Learning by auditing: a knowledge creating approach

ERA Journal ID31179
Article CategoryArticle
AuthorsBeckett, Ron (Author) and Murray, Peter (Author)
Journal TitleTQM Magazine
The TQM Journal
Journal Citation12 (2), pp. 125-136
Number of Pages12
Year2000
PublisherEmerald
Place of PublicationBingley, W Yorks. United Kingdom
ISSN1754-2731
1754-274X
Digital Object Identifier (DOI)https://doi.org/10.1108/09544780010318389
Web Address (URL)http://www.emeraldinsight.com/journals.htm?articleid=841938&show=abstract
Abstract

The following case study demonstrates how an organisation can integrate learning with normal business processes so that it not only shares its knowledge and continuously improves at a high rate, but also, achieves this without significant disruption to its routine business. Against a background of traditional learning techniques that advocate linear learning, the study advances the theme of multiple learning processes to facilitate a more flexible approach to organisational learning. The study describes how auditing can be used as a learning tool to detect potential problems before they become operationally troublesome. A number of audit processes outline how an organisation can expedite collective learning, generate considerable quantities of information, and consider early responses to forces of change.

Keywordsauditing; learning; models; paradigms
ANZSRC Field of Research 2020350302. Business information management (incl. records, knowledge and intelligence)
359999. Other commerce, management, tourism and services not elsewhere classified
350102. Auditing and accountability
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsHawker de Havilland, Australia
University of Western Sydney
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