Learning by auditing: a knowledge creating approach
Article
Article Title | Learning by auditing: a knowledge creating approach |
---|---|
ERA Journal ID | 31179 |
Article Category | Article |
Authors | Beckett, Ron (Author) and Murray, Peter (Author) |
Journal Title | TQM Magazine |
The TQM Journal | |
Journal Citation | 12 (2), pp. 125-136 |
Number of Pages | 12 |
Year | 2000 |
Publisher | Emerald |
Place of Publication | Bingley, W Yorks. United Kingdom |
ISSN | 1754-2731 |
1754-274X | |
Digital Object Identifier (DOI) | https://doi.org/10.1108/09544780010318389 |
Web Address (URL) | http://www.emeraldinsight.com/journals.htm?articleid=841938&show=abstract |
Abstract | The following case study demonstrates how an organisation can integrate learning with normal business processes so that it not only shares its knowledge and continuously improves at a high rate, but also, achieves this without significant disruption to its routine business. Against a background of traditional learning techniques that advocate linear learning, the study advances the theme of multiple learning processes to facilitate a more flexible approach to organisational learning. The study describes how auditing can be used as a learning tool to detect potential problems before they become operationally troublesome. A number of audit processes outline how an organisation can expedite collective learning, generate considerable quantities of information, and consider early responses to forces of change. |
Keywords | auditing; learning; models; paradigms |
ANZSRC Field of Research 2020 | 350302. Business information management (incl. records, knowledge and intelligence) |
359999. Other commerce, management, tourism and services not elsewhere classified | |
350102. Auditing and accountability | |
Public Notes | File reproduced in accordance with the copyright policy of the publisher/author. |
Byline Affiliations | Hawker de Havilland, Australia |
University of Western Sydney |
https://research.usq.edu.au/item/q024q/learning-by-auditing-a-knowledge-creating-approach
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