Improving training in enterprise resource planning systems implementation through communities of practice
Article
Article Title | Improving training in enterprise resource planning systems implementation through communities of practice |
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ERA Journal ID | 20192 |
Article Category | Article |
Authors | Kerr, Don (Author), Burgess, Kevin J. (Author), Houghton, Luke (Author) and Murray, Peter A. (Author) |
Journal Title | International Journal of Learning and Change |
Journal Citation | 6 (3/4), pp. 207-222 |
Number of Pages | 16 |
Year | 2012 |
Place of Publication | Olney, Bucks. United Kingdom |
ISSN | 1740-2875 |
1740-2883 | |
Web Address (URL) | http://www.inderscience.com/offer.php?id=50874 |
Abstract | The Enterprise Resource Planning (ERP) literature suggests that effective training is one of the key reasons for success in ERP implementations. However, limited research has been conducted on what constitutes effective training in an ERP environment. A case study approach was used to explore the effectiveness of traditional training and to consider if a community based approach could enhance successful training outcomes. There were two major findings. First, the effectiveness of traditional ERP training approaches was limited due to an overreliance on simplistic transmission models and poor appreciation of the role played by organisational context. Second, Communities |
Keywords | community of practice; ERP; training; enterprise resource planning systems; learning |
ANZSRC Field of Research 2020 | 350302. Business information management (incl. records, knowledge and intelligence) |
350999. Transportation, logistics and supply chains not elsewhere classified | |
460905. Information systems development methodologies and practice | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | University of the Sunshine Coast |
Cranfield University, United Kingdom | |
Griffith University | |
School of Management and Marketing | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q1q10/improving-training-in-enterprise-resource-planning-systems-implementation-through-communities-of-practice
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