What locals want: Jordanian employees' views on expatriate managers

Article

Syed, Jawad, Hazboun, Nour George and Murray, Peter A.. 2014. "What locals want: Jordanian employees' views on expatriate managers." International Journal of Human Resource Management. 25 (2), pp. 212-233. https://doi.org/10.1080/09585192.2013.812975
Article Title

What locals want: Jordanian employees' views on expatriate managers

ERA Journal ID19754
Article CategoryArticle
AuthorsSyed, Jawad (Author), Hazboun, Nour George (Author) and Murray, Peter A. (Author)
Journal TitleInternational Journal of Human Resource Management
Journal Citation25 (2), pp. 212-233
Number of Pages22
Year2014
Place of PublicationUnited Kingdom
ISSN0958-5192
1466-4399
Digital Object Identifier (DOI)https://doi.org/10.1080/09585192.2013.812975
Web Address (URL)https://www.tandfonline.com/doi/full/10.1080/09585192.2013.812975
Abstract

This paper sheds light on the expatriate–local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working
in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and their performance. The study reveals that local employees are generally indifferent to their manager's nationality as long as the manager has the capability to drive the subsidiary forward. However, one key concern of locals is the ability of expatriates to adapt to the local culture and business environment. The study also points towards a significant gap between the formal rationale for expatriation by multinational companies and what local employees perceive as real reasons behind expatriation.

Keywordsculture; expatriate managers; host-country nationals; local context; local employees; multinational companies
ANZSRC Field of Research 2020440603. Economic geography
441013. Sociology of migration, ethnicity and multiculturalism
350503. Human resources management
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsUniversity of Kent, United Kingdom
School of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q218z/what-locals-want-jordanian-employees-views-on-expatriate-managers

Log in to edit
  • 1782
    total views
  • 29
    total downloads
  • 4
    views this month
  • 0
    downloads this month

Export as

Related outputs

Assessing the Impact of Innovation Processes on Electronic Systems Technology Adoption
Ouheda, Salem, Murray, Peter A., Alam, Khorshed and Ali, Omar. 2024. "Assessing the Impact of Innovation Processes on Electronic Systems Technology Adoption." Emerging Science Journal. 8 (5), pp. 1697-1715. https://doi.org/10.28991/ESJ-2024-08-05-02
An Integrated Framework for Addressing the Challenges and Strategies of Technology Adoption: A Systematic Review
Ali, Omar, Murray, Peter, Al-Ahmad, Ahmad and Tahat, Luay. 2024. "An Integrated Framework for Addressing the Challenges and Strategies of Technology Adoption: A Systematic Review." Emerging Science Journal. 8 (3), pp. 1215-1242. https://doi.org/10.28991/ESJ-2024-08-03-025
The effects of artificial intelligence applications in educational settings: Challenges and strategies
Ali, Omar, Murray, Peter A., Momin, Mujtaba, Dwivedi, Yogesh K. and Howell, Tegwen. 2024. "The effects of artificial intelligence applications in educational settings: Challenges and strategies." Technological Forecasting and Social Change. 199. https://doi.org/10.1016/j.techfore.2023.123076
The knowledge and innovation challenges of ChatGPT: A scoping review
Ali, Omar, Murray, Peter, Momin, Mujtaba and Al-Anzi, Fawaz S.. 2023. "The knowledge and innovation challenges of ChatGPT: A scoping review." Technology in Society. 75. https://doi.org/https://doi.org/10.1016/j.techsoc.2023.102402
Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael, Shahiduzzaman, Md, Velayutham, Eswaran, Murray, Peter A. and Wiesner, Retha. 2022. "Impact of ICTs on Innovation and Performance of Firms: Do Start-ups, Regional Proximity and Skills Matter?" Sustainability. 14 (10), pp. 1-18. https://doi.org/10.3390/su14105801
Environmental, Social, Governance & Financial Performance Disclosure for Large Firms: Is This Different for SME Firms?
Gholami, Amir, Murray, Peter A. and Sands, John. 2022. "Environmental, Social, Governance & Financial Performance Disclosure for Large Firms: Is This Different for SME Firms?" Sustainability. 14 (10), pp. 1-21. https://doi.org/10.3390/su14106019
Evaluating Organizational Level IT Innovation Adoption Factors among Global Firms
Ali, Omar, Murray, Peter A, Shahnawaz, Muhammed, Dwivedi, Yogesh K and Rashiti, Shqipe. 2022. "Evaluating Organizational Level IT Innovation Adoption Factors among Global Firms." Journal of Innovation and Knowledge. 7 (3), pp. 1-14. https://doi.org/10.1016/j.jik.2022.100213
Strategy and Performance
Murray, Peter A.. Murray, Peter (ed.) 2022. Strategy and Performance . Milton, Australia. John Wiley & Sons.
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences." International Journal of Information Management. 67, pp. 1-20. https://doi.org/10.1016/j.ijinfomgt.2022.102551
The Intellectual Domains of Sustainability Leadership in SMEs
Boeske, Jane and Murray, Peter A.. 2022. "The Intellectual Domains of Sustainability Leadership in SMEs." Sustainability. 14 (4), pp. 1-19. https://doi.org/10.3390/su14041978
Digital transformation among SMEs: does gender matter?
Alam, Khorshed, Ali, Mohammad Afshar, Erdiaw-Kwasie, Michael O., Murray, Peter A. and Wiesner, Retha. 2022. "Digital transformation among SMEs: does gender matter?" Sustainability. 14 (1), pp. 1-20. https://doi.org/10.3390/su14010535
Modern Strategy
Hermens, Antoine and Murray, Peter A.. 2022. "Modern Strategy." Murray, Peter (ed.) Strategy and Performance . Milton, Australia. John Wiley & Sons. pp. 1-20
Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review
Saratchandra, Minu, Shrestha, Anup and Murray, Peter A.. 2022. "Digital Transformation Towards Ambidextrous Learning Organization using Cloud Computing: A Systematic Literature Review." 35th Australian and New Zealand Academy of Management Conference (ANZAM 2022). Australia 06 - 07 Dec 2022 Australia. Australian and New Zealand Academy of Management.
Age diversity: concepts, strategies and cases
Ferrer, Justine and Murray, Peter A.. 2020. "Age diversity: concepts, strategies and cases." Syed, Jawad and Ozbilgin, Mustafa (ed.) Managing diversity and inclusion: an international perspective. United Kingdom. SAGE Publications Ltd. pp. 194-219
Strategic management essentials
Grant, Robert, Murray, Peter A., Orr, Stuart, Butler, Bella and Bezemer, Pieter-Jan. 2021. Strategic management essentials. Milton, Australia. John Wiley & Sons.
Minimising the gender status effects on performance for women in leadership
Murray, Peter A. and Southey, Kim. 2017. "Minimising the gender status effects on performance for women in leadership." Academy of Management Annual Meeting 2017. Atlanta, United States 04 - 08 Aug 2017 Briarcliff Manor, NY. https://doi.org/10.5465/ambpp.2017.14500abstract
Competent women, subliminal group hierarchies and executive leadership
Southey, Kim, Waldron, Ainslie and Murray, Peter A.. 2019. "Competent women, subliminal group hierarchies and executive leadership." 33rd Association of Industrial Relations Academics of Australia and New Zealand Annual Conference (AIRAANZ 2019): Global Work, Quality Work?. Melbourne, Australia 12 - 14 Feb 2019 Melbourne, Australia.
Can institutionalized workplace structures benefit senior women leaders?
Murray, Peter A. and Southey, Kim. 2020. "Can institutionalized workplace structures benefit senior women leaders?" Asia Pacific Journal of Management. 37 (4), pp. 1193-1216. https://doi.org/10.1007/s10490-019-09654-4
Assessing information security risks in the cloud: a case study of Australian local government authorities
Ali, Omar, Shrestha, Anup, Chatfield, Akemi and Murray, Peter A.. 2020. "Assessing information security risks in the cloud: a case study of Australian local government authorities." Government Information Quarterly: an international journal of information technology management, policies, and practices. 37 (1). https://doi.org/10.1016/j.giq.2019.101419
Multi-biofunctional properties of three species of cicada wings and biomimetic fabrication of nanopatterned titanium pillars
Shahali, Hesam, Hasan, Jafar, Mathew, Asha, Wang, Hongxia, Yan, Cheng, Tesfamichael, Tuquabo, Yarlagadda, Prasad K. D. V. and Murray, P.. 2019. "Multi-biofunctional properties of three species of cicada wings and biomimetic fabrication of nanopatterned titanium pillars." Journal of Materials Chemistry B. 7 (8), pp. 1300-1310. https://doi.org/10.1039/c8tb03295e
The domains of intellectual capital: an integrative discourse across perspectives
Murray, Peter A.. 2018. "The domains of intellectual capital: an integrative discourse across perspectives." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 21-52
Introduction: managing knowledge in the twenty-first century
Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra. 2018. "Introduction: managing knowledge in the twenty-first century." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 1-18
Agency and coping strategies for ethnic and gendered minorities at work
Murray, Peter A. and Ali, Faiza. 2017. "Agency and coping strategies for ethnic and gendered minorities at work." International Journal of Human Resource Management. 28 (8), pp. 1236-1260. https://doi.org/10.1080/09585192.2016.1166787
Knowledge management: (potential) future research directions
Hislop, Donald, Murray, Peter A., Shrestha, Anup, Syed, Jawad and Mouzughi, Yusra. 2018. "Knowledge management: (potential) future research directions." Syed, Jawad, Murray, Peter A., Hislop, Donald and Mouzughi, Yusra (ed.) The Palgrave handbook of knowledge management. Houndmills, United Kingdom. Palgrave Macmillan. pp. 691-703
How women executives survive the isolated echelons of the corporate ladder
Waldron, Ainslie, Southey, Kim and Murray, Peter A.. 2018. "How women executives survive the isolated echelons of the corporate ladder." Werth, Shalene and Brownlow, Charlotte (ed.) Work and identity: contemporary perspectives on workplace diversity. Cham, Switzerland. Palgrave Macmillan. pp. 85-99
Age diversity in the workplace
Mountford, Helene and Murray, Peter A.. 2015. "Age diversity in the workplace." Syed, Jawad and Ozbilgin, Mustafa (ed.) Managing diversity and inclusion: an international perspective. United Kingdom. SAGE Publications Ltd. pp. 181-214
Learning behaviour, team contexts and team performance
Murray, Peter A. and Millett, Bruce. 2011. "Learning behaviour, team contexts and team performance." Sohal, Amrik (ed.) QIK 2011: Aligning Innovation in Developed and Emerging Economies. Kuala Lumpur, Malaysia 15 - 18 Feb 2011 Kuala Lumpur, Malaysia.
Globalization and gender in south Asia
Murray, Peter A. and Syed, Jawad. 2013. "Globalization and gender in south Asia." Yamak, Sibel (ed.) 13th Annual Conference of the European Academy of Management (EURAM 2013) . Istanbul, Turkey 26 - 29 Jun 2013 Istanbul, Turkey.
Organisational learning, competencies, and firm performance: empirical observations
Murray, Peter. 2003. "Organisational learning, competencies, and firm performance: empirical observations." The Learning Organisation. 10 (5), pp. 305-316.
Continuous improvement in hospitality: a case study approach
Dwyer, L., Murray, Peter and Mott, R.. 1998. "Continuous improvement in hospitality: a case study approach." Australian Journal of Hospitality Management. 5 (1), pp. 19-32.
Contemporary strategic management: an Australasian perspective
Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A.. 2014. Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons.
Organisational structure and strategic control
Murray, Peter A.. 2014. "Organisational structure and strategic control." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 315-354
Corporate-level strategy
Murray, Peter A.. 2014. "Corporate-level strategy." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 249-290
The nature and sources of competitive advantage
Murray, Peter A.. 2014. "The nature and sources of competitive advantage." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 187-221
Corporate governance and sustainability
Murray, Peter A.. 2014. "Corporate governance and sustainability." Grant, Robert, Butler, Bella, Orr, Stuart and Murray, Peter A. (ed.) Contemporary strategic management: an Australasian perspective. Milton, Queensland. John Wiley & Sons. pp. 39-75
Open innovation in universities: the relationship between innovation and commercialisation
Abdul Razak, Arbaiah, Murray, Peter A. and Roberts, David. 2014. "Open innovation in universities: the relationship between innovation and commercialisation." Knowledge and Process Management (Print Edition): the journal of corporate transformation. 21 (4), pp. 260-269. https://doi.org/10.1002/kpm.1444
Cycles of organisational learning: a conceptual approach
Murray, Peter. 2002. "Cycles of organisational learning: a conceptual approach." Management Decision. 40 (3), pp. 239-247. https://doi.org/10.1108/00251740210420192
Learning by auditing: a knowledge creating approach
Beckett, Ron and Murray, Peter. 2000. "Learning by auditing: a knowledge creating approach." TQM Magazine. 12 (2), pp. 125-136. https://doi.org/10.1108/09544780010318389
Gendered contexts and globalization in south Asia
Murray, Peter A.. 2013. "Gendered contexts and globalization in south Asia." Khilji, Shaista E. and Rowley, Chris (ed.) Globalization, change and learning in south Asia. Cambridge, United Kingdom. Woodhead Publishing Limited. pp. 19-37
Training, development and learning
Murray, Peter A.. 2012. "Training, development and learning." Kramar, Robin and Syed, Jawad (ed.) Human resource management in a global context: a critical approach. New York. Palgrave Macmillan. pp. 285-311
From training to learning in enterprise resource planning systems
Kerr, Don, Murray, Peter A. and Burgess, Kevin. 2012. "From training to learning in enterprise resource planning systems." International Journal of Learning and Change. 6 (1/2), pp. 18-32. https://doi.org/10.1504/IJLC.2012.045854
Rethinking market orientation through learning practices
Murray, Peter A., Gray, David M., Carter, Leanne and Miller, Karen W.. 2012. "Rethinking market orientation through learning practices." International Journal of Organisational Behaviour. 17 (3), pp. 8-32.
Improving training in enterprise resource planning systems implementation through communities of practice
Kerr, Don, Burgess, Kevin J., Houghton, Luke and Murray, Peter A.. 2012. "Improving training in enterprise resource planning systems implementation through communities of practice." International Journal of Learning and Change. 6 (3/4), pp. 207-222.
Integrating learning with change contexts
Murray, Peter A., Millett, Bruce and Syed, Jawad. 2011. "Integrating learning with change contexts ." International Journal of Learning and Change. 5 (3/4), pp. 189-193.
The influence of learning behaviour on team adaptability
Murray, Peter A. and Millett, Bruce. 2011. "The influence of learning behaviour on team adaptability." International Journal of Learning and Change. 5 (3/4), pp. 257-270. https://doi.org/10.1504/IJLC.2011.045072
The relationship between interpersonal relational competence and employee performance: a developmental model
Carter, Leanne, Murray, Peter and Gray, David. 2011. "The relationship between interpersonal relational competence and employee performance: a developmental model." International Journal of Interdisciplinary Social Sciences. 6 (3), pp. 213-229.
Learning behaviour, market orientation and firm performance
Murray, Peter A. and Miller, Karen W.. 2011. "Learning behaviour, market orientation and firm performance." Building Business Communities: Justice, Performance and Change Creating a Sustainable Scholarly Community Colloquia (2011). Brisbane, Australia 09 Nov 2011 Toowoomba, Australia.
Managing gender diversity in top management teams
Syed, Jawad and Murray, Peter. 2006. "Managing gender diversity in top management teams." Kennedy, Jessica and Di Milia, Lee (ed.) 20rd Australian and New Zealand Academy of Management Conference (ANZAM 2006). Yeppoon, Australia 06 - 09 Dec 2006 Brisbane, Australia.
Structures of learning for dynamic markets
Murray, Peter A., Syed, Jawad and Roberts, Zeynep. 2009. "Structures of learning for dynamic markets." Management Decision. 47 (2), pp. 271-288. https://doi.org/10.1108/00251740910938911
Combating the English language deficit: the labour market experiences of migrant women in Australia
Syed, Jawad and Murray, Peter. 2009. "Combating the English language deficit: the labour market experiences of migrant women in Australia." Human Resource Management Journal. 19 (4), pp. 413-432. https://doi.org/10.1111/j.1748-8583.2009.00106.x
Fashions of learning: improving supply chain relationships
Preiss, Kenneth J. and Murray, Peter A.. 2005. "Fashions of learning: improving supply chain relationships." Supply Chain Management. 10 (1), pp. 18-25. https://doi.org/10.1108/13598540510578342
Observations through gendered lenses: experiences of managerial women
Murray, Peter A. and Syed, Jawad. 2007. "Observations through gendered lenses: experiences of managerial women." Davis, Edward and Pratt, Valerie (ed.) Making the Link 18: Affirmative Action and Employment Relations. North Ryde, Australia 2006 Sydney, Australia.
Gendered observations and experiences in executive women's work
Murray, Peter A. and Syed, Jawad. 2010. "Gendered observations and experiences in executive women's work." Human Resource Management Journal. 20 (3), pp. 277-293. https://doi.org/10.1111/j.1748-8583.2009.00113.x
Beyond rigour and relevance: a critical realist approach to business education
Syed, Jawad, Mingers, John and Murray, Peter A.. 2010. "Beyond rigour and relevance: a critical realist approach to business education." Management Learning. 41 (1), pp. 71-85. https://doi.org/10.1177/1350507609350839
Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies
Mountford, Helene and Murray, Peter A.. 2011. "Theoretical perspectives of older workers: integrating human resource management practices with resource-based strategies." Ennals, Richard and Salomon, Robert H. (ed.) Older workers in a sustainable society. Frankfurt, Germany. Peter Lang Publishing. pp. 43-55
Thinking about leadership: contributions and contexts
Murray, Peter. 2006. "Thinking about leadership: contributions and contexts." Murray, Peter, Poole, David and Jones, Grant (ed.) Contemporary issues in management and organisational behaviour. Melbourne, Australia. Thomson Learning. pp. 274-307
Executive women, gendered behaviour and adaptive social structures
Murray, Peter A.. 2011. "Executive women, gendered behaviour and adaptive social structures." Murray, Peter A., Kramar, Robin and McGraw, Peter (ed.) Women at work: research, policy and practice. Melbourne, Australia. Tilde University Press. pp. 202-238
Empirical linkages between firm competencies and organizational learning
Murray, Peter and Donegan, Kevin. 2003. "Empirical linkages between firm competencies and organizational learning." The Learning Organization: the international journal of knowledge and organizational learning management. 10 (1), pp. 51-62. https://doi.org/10.1108/09696470310457496
Executive women at work
Murray, Peter, Parr, Nick and Syed, Jawad. 2008. "Executive women at work." Baird, Marion, Davis, Edward, McGraw, Peter and Pratt, Valerie (ed.) Making the link 19: affirmative action and employment relations. Sydney, Australia. CCH Australia Ltd.. pp. 55-62
Defining marketing orientation success through learning cultures
Carter, Leanne and Murray, Peter. 2007. "Defining marketing orientation success through learning cultures." 2007 Academy of Marketing Annual Conference: Marketing Theory Into Practice. Egham, United Kingdom 03 - 06 Jul 2007 London, UK.
From continuous improvement to organisational learning: developmental theory
Murray, Peter and Chapman, Ross. 2003. "From continuous improvement to organisational learning: developmental theory." The Learning Organization: the international journal of knowledge and organizational learning management. 10 (5), pp. 272-282. https://doi.org/10.1108/09696470310486629
Critical issues in managing age diversity in Australia
Murray, Peter and Syed, Jawad. 2005. "Critical issues in managing age diversity in Australia." Asia Pacific Journal of Human Resources. 43 (2), pp. 210-224. https://doi.org/10.1177/1038411105055059
Strategic quality management and financial performance indicators
Chapman, Ross L., Murray, Peter Charles and Mellor, Robert. 1997. "Strategic quality management and financial performance indicators." International Journal of Quality and Reliability Management. 14 (4), pp. 432-448.
Improving marketing intelligence through learning systems and knowledge communities in Not-for-Profit workplaces
Murray, Peter and Carter, Leanne. 2005. "Improving marketing intelligence through learning systems and knowledge communities in Not-for-Profit workplaces." Journal of Workplace Learning: employee counselling today. 17 (7), pp. 421-435. https://doi.org/10.1108/13665620510620016
A cultural feminist approach towards managing diversity in top management teams
Syed, Jawad and Murray, Peter A.. 2008. "A cultural feminist approach towards managing diversity in top management teams." Equality, Diversity and Inclusion: An International Journal. 27 (5), pp. 413-432. https://doi.org/10.1108/02610150810882288
The centrality of teams in the organisational learning process
Murray, Peter and Moses, Maree. 2005. "The centrality of teams in the organisational learning process." Management Decision. 43 (9), pp. 1186-1202. https://doi.org/10.1108/00251740510626263
Managing innovation through social architecture, learning, and competencies: a new conceptual approach
Murray, Peter and Blackman, Deborah. 2006. "Managing innovation through social architecture, learning, and competencies: a new conceptual approach." Knowledge and Process Management (Print Edition): the journal of corporate transformation. 13 (3), pp. 132-143. https://doi.org/10.1002/kpm.253