What locals want: Jordanian employees' views on expatriate managers

Article

Syed, Jawad, Hazboun, Nour George and Murray, Peter A.. 2014. "What locals want: Jordanian employees' views on expatriate managers." International Journal of Human Resource Management. 25 (2), pp. 212-233. https://doi.org/10.1080/09585192.2013.812975
Article Title

What locals want: Jordanian employees' views on expatriate managers

ERA Journal ID19754
Article CategoryArticle
AuthorsSyed, Jawad (Author), Hazboun, Nour George (Author) and Murray, Peter A. (Author)
Journal TitleInternational Journal of Human Resource Management
Journal Citation25 (2), pp. 212-233
Number of Pages22
Year2014
Place of PublicationUnited Kingdom
ISSN0958-5192
1466-4399
Digital Object Identifier (DOI)https://doi.org/10.1080/09585192.2013.812975
Web Address (URL)https://www.tandfonline.com/doi/full/10.1080/09585192.2013.812975
Abstract

This paper sheds light on the expatriate–local relationship based on local employees' perspectives of expatriate managers. Drawing on a survey of local employees working
in three Western multinational banks in Jordan, the study explores local employees' views on expatriate managers and their performance. The study reveals that local employees are generally indifferent to their manager's nationality as long as the manager has the capability to drive the subsidiary forward. However, one key concern of locals is the ability of expatriates to adapt to the local culture and business environment. The study also points towards a significant gap between the formal rationale for expatriation by multinational companies and what local employees perceive as real reasons behind expatriation.

Keywordsculture; expatriate managers; host-country nationals; local context; local employees; multinational companies
ANZSRC Field of Research 2020440603. Economic geography
441013. Sociology of migration, ethnicity and multiculturalism
350503. Human resources management
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Byline AffiliationsUniversity of Kent, United Kingdom
School of Management and Enterprise
Institution of OriginUniversity of Southern Queensland
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