Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers

Paper

Lane, Michael S., van der Vyver, Glen, Basnet, Prajwal and Howard, Srecko. 2004. "Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Tasmania.
Paper/Presentation Title

Interpretative insights into interpersonal trust and effectiveness of virtual communities of open source software (OSS) developers

Presentation TypePaper
AuthorsLane, Michael S. (Author), van der Vyver, Glen (Author), Basnet, Prajwal (Author) and Howard, Srecko (Author)
Journal or Proceedings TitleProceedings of the 15th Australasian Conference on Information Systems (ACIS 2004)
Number of Pages10
Year2004
Place of PublicationHobart, Tasmania
Web Address (URL) of Paperhttp://aisel.aisnet.org/acis2004/93
Conference/Event15th Australasian Conference on Information Systems (ACIS 2004)
Event Details
15th Australasian Conference on Information Systems (ACIS 2004)
Parent
Australasian Conference on Information Systems (ACIS)
Delivery
In person
Event Date
01 to end of 03 Dec 2004
Event Location
Hobart, Australia
Abstract

This paper reports on the qualitative aspect of a study which investigated the importance of interpersonal trust (cognitive trust, affective trust) in virtual communities of developers involved in open source projects at the SourceForge.net web portal. The qualitative responses to an online survey from developers involved in open source projects at SourceForge.net provided rich contextual insights into open source software development. The interpretative analysis of these qualitative data provided a number of interesting findings that show interpersonal trust (cognitive, affective) is important to the effectiveness of virtual communities of core developers involved in open source projects. The findings also show that trust is dynamic and built over time, that there are different levels of trust within an open source project and cognitive and affective trust operate interdependently.

Keywordsopen source software, virtual communities, affective trust, cognitive trust, SourceForge.net
ANZSRC Field of Research 2020461299. Software engineering not elsewhere classified
520599. Social and personality psychology not elsewhere classified
460999. Information systems not elsewhere classified
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsSchool of Information Systems
University of the Sunshine Coast
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