Seeking information in a medical setting: Vietnamese doctor-patient interaction
PhD Thesis
Title | Seeking information in a medical setting: Vietnamese doctor-patient interaction |
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Type | PhD Thesis |
Authors | |
Author | Nguyen, Huong Thi Linh |
Supervisor | O'Neill, Shirley |
Austin, Gavin | |
Lamont-Mills, Andrea | |
Institution of Origin | University of Southern Queensland |
Qualification Name | Doctor of Philosophy |
Number of Pages | 332 |
Year | 2018 |
Digital Object Identifier (DOI) | https://doi.org/10.26192/5c0dd6a4f69dd |
Abstract | Eliciting information about a patient’s health concerns is a fundamental task that all doctors engage in. It enables the doctor to gather relevant information about the patient’s pathological status, which is then used to inform their diagnosis, propose a treatment plan, and/or recommend appropriate interventions. At the same time, the patient’s provision of information is also partly shaped by the doctor, whose deployment and use of elicitation strategies can play a role in the quality and quantity of the information the patient discloses. This study examined how doctors elicited and sought information from their patients, how patients disclosed information to their doctors, what information doctors elicited and sought, and what information patients disclosed, during medical consultations at two public hospitals in Vietnam. The data were gathered from audio-recordings of 66 primary care visits involving 15 doctors and 66 adult patients. Demographic data were collected using standard questionnaires. The data were analysed using conversation analysis methods. The findings showed that information exchanges between doctors and patients were dispersed throughout the consultation, from the very beginning until after its The findings also revealed that doctors used questions as their main type of information elicitor. They also used partial and/or full repeats of patients’ responses, The findings of this study can be used as a resource for the training of medical students on how to interact with patients. Hence, this study contributes to enhancing the quality of medical care, especially in the cultural context of Vietnam. |
Keywords | information-seeking, Vietnamese, doctor elicitation, patient disclosure, conversation analysis, medical consultation |
ANZSRC Field of Research 2020 | 470401. Applied linguistics and educational linguistics |
Byline Affiliations | School of Linguistics, Adult and Specialist Education |
https://research.usq.edu.au/item/q4xzy/seeking-information-in-a-medical-setting-vietnamese-doctor-patient-interaction
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