Follow-up visits in doctor-patient communication: the Vietnamese case

Article

Nguyen, Huong and Austin, Gavin. 2018. "Follow-up visits in doctor-patient communication: the Vietnamese case." International Journal of Society, Culture & Language. 6 (1), pp. 18-30.
Article Title

Follow-up visits in doctor-patient communication: the Vietnamese case

Article CategoryArticle
AuthorsNguyen, Huong (Author) and Austin, Gavin (Author)
Journal TitleInternational Journal of Society, Culture & Language
Journal Citation6 (1), pp. 18-30
Number of Pages13
Year2018
Place of PublicationUnited States
Web Address (URL)http://www.ijscl.net/article_30686.html
Abstract

In a 'follow-up visit', a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between 'same follow-ups', in which the doctor is the same one as in the last visit, and 'different follow-ups', in which the doctor has not treated the patient for their problem before. We then extend existing research on 'inappropriate follow-ups', in which the problem solicitation is more suitable for another type of visit, by teasing out additional typological distinctions within this category of follow-up. We go on to show that same and different follow-ups contrast with each other in terms of the format used for the problem solicitation. The broader implication of our findings is that the structure of a medical visit is not invariant, but is shaped by the cultural context in which it occurs.

KeywordsDoctor-patient communication, follow-up visits, Vietnamese public hospital system, cultural context, conversation analysis
ANZSRC Field of Research 2020479999. Other language, communication and culture not elsewhere classified
399999. Other education not elsewhere classified
Byline AffiliationsSchool of Linguistics, Adult and Specialist Education
Institution of OriginUniversity of Southern Queensland
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