Follow-up visits in doctor-patient communication: the Vietnamese case
Article
Article Title | Follow-up visits in doctor-patient communication: the Vietnamese case |
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Article Category | Article |
Authors | Nguyen, Huong (Author) and Austin, Gavin (Author) |
Journal Title | International Journal of Society, Culture & Language |
Journal Citation | 6 (1), pp. 18-30 |
Number of Pages | 13 |
Year | 2018 |
Place of Publication | United States |
Web Address (URL) | http://www.ijscl.net/article_30686.html |
Abstract | In a 'follow-up visit', a patient seeks medical attention for an existing health problem. Using data from the Vietnamese public hospital system, we present a more nuanced analysis of follow-ups in health communication than the one currently available. To be specific, we discriminate between 'same follow-ups', in which the doctor is the same one as in the last visit, and 'different follow-ups', in which the doctor has not treated the patient for their problem before. We then extend existing research on 'inappropriate follow-ups', in which the problem solicitation is more suitable for another type of visit, by teasing out additional typological distinctions within this category of follow-up. We go on to show that same and different follow-ups contrast with each other in terms of the format used for the problem solicitation. The broader implication of our findings is that the structure of a medical visit is not invariant, but is shaped by the cultural context in which it occurs. |
Keywords | Doctor-patient communication, follow-up visits, Vietnamese public hospital system, cultural context, conversation analysis |
ANZSRC Field of Research 2020 | 479999. Other language, communication and culture not elsewhere classified |
399999. Other education not elsewhere classified | |
Byline Affiliations | School of Linguistics, Adult and Specialist Education |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q4q14/follow-up-visits-in-doctor-patient-communication-the-vietnamese-case
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