A Qualitative Analysis of Internet Trolling

Article

March, Evita and Marrington, Jessica. 2019. "A Qualitative Analysis of Internet Trolling ." CyberPsychology, Behavior and Social Networking. 22 (3), pp. 192-197. https://doi.org/10.1089/cyber.2018.0210
Article Title

A Qualitative Analysis of Internet Trolling

ERA Journal ID6216
Article CategoryArticle
AuthorsMarch, Evita and Marrington, Jessica
Journal TitleCyberPsychology, Behavior and Social Networking
Journal Citation22 (3), pp. 192-197
Number of Pages6
Year2019
Place of PublicationUnited States
ISSN1094-9313
2152-2715
2152-2723
Digital Object Identifier (DOI)https://doi.org/10.1089/cyber.2018.0210
Web Address (URL)https://www.liebertpub.com/doi/10.1089/cyber.2018.0210
Abstract

Internet trolling is receiving increasing research attention and exploration; however, disagreement and confusion surround definitions of the behavior. In the current study, 379 participants (60 percent women) completed an online questionnaire providing qualitative responses to the following: How do you define Internet trolling? What kind of behaviors constitutes Internet trolling? Does Internet trolling differ from Internet cyberbullying? Have you ever been trolled online, and if so how did it feel? Word frequency analyses indicated that Internet trolling is most commonly characterized as an abusive aggressive behavior. Responses also highlight the subjective nature of humor in trolling depending on whether an individual has trolled. Interestingly, the groups that indicated trolling as a 'bullying' behavior were the groups who had never been trolled. Results of the current study highlight the need to differentiate between 'kudos' trolling and Cyber Abuse.

Keywordscyberbullying; trolling; qualitative research; antisocial online behavior
ANZSRC Field of Research 2020520503. Personality and individual differences
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Institution of OriginUniversity of Southern Queensland
Byline AffiliationsFederation University
School of Psychology and Wellbeing
Centre for Health Research
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