Humanizing the Online Experience Through Effective Use and Analysis of Discussion Forums

Edited book (chapter)

Jones, Hazel. 2017. "Humanizing the Online Experience Through Effective Use and Analysis of Discussion Forums." Northcote, Maria and Gosselin, Kevin P. (ed.) Handbook of Research on Humanizing the Distance Learning Experience. United States. IGI Global. pp. 334-363
Chapter Title

Humanizing the Online Experience Through Effective Use and Analysis of Discussion Forums

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleHandbook of Research on Humanizing the Distance Learning Experience
Authors
AuthorJones, Hazel
EditorsNorthcote, Maria and Gosselin, Kevin P.
Page Range334-363
SeriesAdvances in Educational Technologies and Instructional Design
Chapter Number15
Number of Pages30
Year2017
PublisherIGI Global
Place of PublicationUnited States
ISBN9781522509684
9781522509691
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-5225-0968-4.ch015
Web Address (URL)https://www.igi-global.com/chapter/humanizing-the-online-experience-through-effective-use-and-analysis-of-discussion-forums/171329
Abstract

Discussion forums are one of the main avenues for communication, interaction and engagement in the online learning environment, yet are often under-utilized or do not have the desired effect of promoting a sense of belonging and deep learning and collaborative learning for students. Limited use of discussion forums and/or lack of guidelines in how to engage, can leave students feeling isolated. Conversely, extensive use can result in students feeling overwhelmed. This chapter considers some key theories and frameworks for using discussion forums, and presents strategies that an academic can implement to promote effective use of their forums. It is through this effective use that students become part of a Community of Inquiry and valued as a person. Through consideration of hypothetical case studies, this chapter also offers practical ways in which staff can sift through the available data to evaluate and improve their teaching practice and the learning experience of students.

Keywordsdistance learning, online learning, personalization, humanization
ANZSRC Field of Research 2020390405. Educational technology and computing
390303. Higher education
Public Notes

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Byline AffiliationsOffice for the Advancement of Learning and Teaching
Institution of OriginUniversity of Southern Queensland
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