Managing student expectations: using online quizzes in university subjects

Edited book (chapter)

Jones, Greg and Jones, Hazel. 2017. "Managing student expectations: using online quizzes in university subjects." Northcote, Maria and Gosselin, Kevin P. (ed.) Handbook of research on humanizing the distance learning experience. Hershey PA, united States. IGI Global. pp. 364-391
Chapter Title

Managing student expectations: using online quizzes in university subjects

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleHandbook of research on humanizing the distance learning experience
AuthorsJones, Greg (Author) and Jones, Hazel (Author)
EditorsNorthcote, Maria and Gosselin, Kevin P.
Page Range364-391
SeriesAdvances in Educational Technologies and Instructional Design (AETID) Book Series
Chapter Number16
Number of Pages28
Year2017
PublisherIGI Global
Place of PublicationHershey PA, united States
ISBN9781522509684
9781522509691
ISSN2326-8905
2326-8913
Digital Object Identifier (DOI)https://doi.org/10.4018/978-1-5225-0968-4.ch016
Web Address (URL)http://www.igi-global.com
Abstract

Online quizzes, and particularly multiple choice quizzes, are fast becoming a standard type of assessment
for distance learning as well as classes taught through a blended delivery modality. Whilst there
are advantages for teachers of automatic marking there are also a range of concerns such as collusion
and for students the impersonal nature of these types of assessment. This chapter will consider ways in
which these concerns can be addressed through conversations between staff and students, the ways in
which quizzes are designed and administered and the feedback that is provided to students. Students’
expectations of the processes around quizzes as well as the merit of this type of assessment often varies
significantly from the reality, leading to discontent and lack of engagement. Strategies for setting
realistic expectations for students are provided that will help make online quizzes a more personalized
experience for students.

Keywordsindividual feedback, group feedback, summative assessment, formative assessment, student perceptions, student satisfaction, online assessments, online learning
ANZSRC Field of Research 2020390199. Curriculum and pedagogy not elsewhere classified
390303. Higher education
390102. Curriculum and pedagogy theory and development
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Byline AffiliationsSchool of Commerce
Office for the Advancement of Learning and Teaching
Institution of OriginUniversity of Southern Queensland
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