Project stakeholder’s engagement and performance: a comparison between complex and non-complex projects using SEM

Article

Nguyen, Tuan Son, Mohamed, Sherif and Mostafa, Sherif. 2021. "Project stakeholder’s engagement and performance: a comparison between complex and non-complex projects using SEM ." Built Environment Project and Asset Management. 11 (5), pp. 804-818. https://doi.org/10.1108/BEPAM-11-2020-0181
Article Title

Project stakeholder’s engagement and performance: a comparison between complex and non-complex projects using SEM

ERA Journal ID200242
Article CategoryArticle
AuthorsNguyen, Tuan Son, Mohamed, Sherif and Mostafa, Sherif
Journal TitleBuilt Environment Project and Asset Management
Journal Citation11 (5), pp. 804-818
Number of Pages15
Year2021
PublisherEmerald
Place of PublicationUnited Kingdom
ISSN2044-124X
2044-1258
Digital Object Identifier (DOI)https://doi.org/10.1108/BEPAM-11-2020-0181
Web Address (URL)https://www.emerald.com/insight/content/doi/10.1108/BEPAM-11-2020-0181/full/html
Abstract

Purpose
The large number of stakeholders in a project is a source of complexity because their inter-relationships can lead to complex interactions, an inadequate understanding of the other stakeholders and conflicting stakeholder interests. Although several studies have investigated the role and effects of engaging stakeholders in improving project success, studies examining the relationships between stakeholder engagement (SE) and quantitative and qualitative project performance (PP) in complex projects (CPs) have been limited. This study empirically examined the relationships between SE and project performance within complex and non-CP contexts.

Design/methodology/approach
The study used an extensive literature review to develop the conceptual model. The study identified 22 factors of measuring SE and project performance’s association within the context of CPs. The literature review followed by a questionnaire survey to collect data from quantifying the relationships. One hundred forty-four responses were received from project managers in different locations. The response data were subjected to structural equation modelling analysis. Confirmatory factor analysis was applied to evaluate the measurements model.

Findings
The current study generated several key findings. In the context of CPs, SE was found to negatively affect quantitative PP but to positively and significantly affect qualitative PP. In non-CPs, SE also positively affects qualitative PP. Further, in the context of CPs, SE negatively affects schedule performance, whereas no significant relationship was found between the two variables in non-CPs. In terms of cost performance, no significant relationship was observed between SE and cost performance for either group.

Originality/value
This research provides insight into differences in the relationship(s) between SE and PP in non-complex and CPs. The research also makes recommendations for project team members.

KeywordsStakeholder engagement; Complex projects; Project performance; Structural equation modelling
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020400508. Infrastructure engineering and asset management
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsGriffith University
Permalink -

https://research.usq.edu.au/item/w13xz/project-stakeholder-s-engagement-and-performance-a-comparison-between-complex-and-non-complex-projects-using-sem

Log in to edit
  • 27
    total views
  • 0
    total downloads
  • 3
    views this month
  • 0
    downloads this month

Export as

Related outputs

Development of resilience index for safety critical organizations using a fuzzy synthetic evaluation approach
Garg, Arun, Tonmoy, Fahim, Sahin, Oz and Mohamed, Sherif. "Development of resilience index for safety critical organizations using a fuzzy synthetic evaluation approach." 13th International Conference on Construction in the 21st Century (CITC-13). Arnhem, The Netherlands 08 - 11 May 2023
Optimising project outcomes in complex environments: empirical insights on agile practices and stakeholder dynamics
Nguyen, Tuan, Mohamed, Sherif and Mostafa, Sherif. 2024. "Optimising project outcomes in complex environments: empirical insights on agile practices and stakeholder dynamics." Built Environment Project and Asset Management. 14 (4), pp. 590-606. https://doi.org/10.1108/BEPAM-06-2023-0107
Development of Resilient Safety Culture Model Using Qualitative Data Analysis
Garg, Arun, Tonmoy, Fahim, Mohamed, Sherif and Kanasa, Harry. 2023. "Development of Resilient Safety Culture Model Using Qualitative Data Analysis." 13th International Conference on Construction in the 21st Century (CITC-13). Arnhem, The Netherlands 08 - 11 May 2023
An Integrated DPSIR-SD Framework for Sustainability Assessment of Roads in Australia
Kaira, Sneha, Sahin, Oz, Rahman, Anisur and Mohamed, Sherif. 2022. "An Integrated DPSIR-SD Framework for Sustainability Assessment of Roads in Australia ." Sustainability. 14 (12). https://doi.org/10.3390/su14127142
Developing a Personal Leadership Competency Model for Safety Managers: A Systems Thinking Approach
Alidrisi, Hassan M. and Mohamed, Sherif. 2022. "Developing a Personal Leadership Competency Model for Safety Managers: A Systems Thinking Approach ." International Journal of Environmental Research and Public Health. 19 (4). https://doi.org/10.3390/ijerph19042197
Evaluating the COVID-19 Impacts on Sustainable Procurement: Experiences from the Australian Built Environment Sector
Caldera, Savindi, Mohamed, Sherif and Feng, Yingbin. 2022. "Evaluating the COVID-19 Impacts on Sustainable Procurement: Experiences from the Australian Built Environment Sector ." Sustainability. 14 (7). https://doi.org/10.3390/su14074163
Occupational Stressors and Safety Behaviour among Oil and GasWorkers in Kuwait: The Mediating Role of Mental Health and Fatigue
Alroomi, Anwar S. and Mohamed, Sherif. 2021. "Occupational Stressors and Safety Behaviour among Oil and GasWorkers in Kuwait: The Mediating Role of Mental Health and Fatigue." International Journal of Environmental Research and Public Health. 18 (21). https://doi.org/10.3390/ijerph182111700
Exploring the Role of Digital Infrastructure Asset Management Tools for Resilient Linear Infrastructure Outcomes in Cities and Towns: A Systematic Literature Review
Caldera, Savindi, Mostafa, Sherif, Desha, Cheryl and Mohamed, Sherif. 2021. "Exploring the Role of Digital Infrastructure Asset Management Tools for Resilient Linear Infrastructure Outcomes in Cities and Towns: A Systematic Literature Review ." Sustainability. 13 (21). https://doi.org/10.3390/su132111965
Integrating disaster management planning into road infrastructure asset management
Caldera, Savindi, Mostafa, Mostafa, Desha, Cheryl and Mohamed, Sherif. 2021. "Integrating disaster management planning into road infrastructure asset management." Infrastructure Asset Management. 8 (4), pp. 219-233. https://doi.org/10.1680/jinam.21.00012
Value-based modelling: an Australian case of off-site manufactured buildings
Sahin, Oz, Miller, Dane and Mohamed, Sherif. 2018. "Value-based modelling: an Australian case of off-site manufactured buildings ." International Journal of Construction Project Management. 18 (1), pp. 34-52. https://doi.org/10.1080/15623599.2016.1247774
Cloud-based safety information and communication system in infrastructure construction
Zou, Patrick X.W., Lun, Percy, Cipolla, Dean and Mohamed, Sherif. 2017. "Cloud-based safety information and communication system in infrastructure construction ." Safety Science. 98, pp. 50-69. https://doi.org/10.1016/j.ssci.2017.05.006
Investigation into the hierarchical nature of TQM variables using structural modelling
Veltmeyer, Johan and Mohamed, Sherif. 2017. "Investigation into the hierarchical nature of TQM variables using structural modelling ." International Journal of Quality and Reliability Management. 34 (4), pp. 462-477. https://doi.org/10.1108/IJQRM-04-2015-0052
Drivers affecting household residents’ water and related energy consumption in residential buildings
Enshassi, Adnan, Elzebdeh, Salam and Mohamed, Sherif. 2017. "Drivers affecting household residents’ water and related energy consumption in residential buildings ." International Journal of Building Pathology and Adaptation. 35 (2), pp. 159-175. https://doi.org/10.1108/IJBPA-01-2017-0002
Employee engagement, boredom and frontline construction workers feeling safe in their workplace
Whiteoak, John W. and Mohamed, Sherif. 2016. "Employee engagement, boredom and frontline construction workers feeling safe in their workplace ." Accident Analysis and Prevention. 93, pp. 291-298. https://doi.org/10.1016/j.aap.2015.11.001
Concurrency in BIM-Based Project Implementation: An Exploratory Study of Chongqing Jiangbei International Airport’s Terminal 3A
Utiome, Erezi, Mohamed, Sherif, Panuwatwanich, Kriengsak, Lin, Emerson and Hou, Lei. 2016. "Concurrency in BIM-Based Project Implementation: An Exploratory Study of Chongqing Jiangbei International Airport’s Terminal 3A ." 13th International Conference on Cooperative Design, Visualization, and Engineering (CDVE 2016). Sydney, Australia 24 - 27 Oct 2016 Australia. Springer. https://doi.org/10.1007/978-3-319-46771-9_33
A hybrid supplier selection model considering non-homogeneous group decision makers
Nguyen, Tuan Son, Mohamed, Sherif and Rahman, Anisur. 2016. "A hybrid supplier selection model considering non-homogeneous group decision makers ." 2016 International Conference on Industrial Engineering and Engineering Management (IEEM). Bali, Indonesia 04 - 07 Dec 2016 Indonesia. IEEE (Institute of Electrical and Electronics Engineers). https://doi.org/10.1109/IEEM.2016.7797980
Improving consistency evaluation in fuzzy multi-attribute pairwise comparison-based decision-making methods
Shams, Farhad, Mohamed, Sherif and Fayek, Aminah Robinson. 2014. "Improving consistency evaluation in fuzzy multi-attribute pairwise comparison-based decision-making methods." Asia-Pacific Journal of Operational Research. 31 (4). https://doi.org/10.1142/S0217595914500249
Determining the causal relationships among balanced scorecard perspectives on school safety performance: Case of Saudi Arabia
Alolah, Turki, Stewart, Rodney A., Panuwatwanich, Kriengsak and Mohamed, Sherif. 2014. "Determining the causal relationships among balanced scorecard perspectives on school safety performance: Case of Saudi Arabia ." Accident Analysis and Prevention. 68, pp. 57-74. https://doi.org/10.1016/j.aap.2014.02.002
Coastal vulnerability to sea-level rise: a spatial–temporal assessment framework
Sahin, Oz and Mohamed, Sherif. 2014. "Coastal vulnerability to sea-level rise: a spatial–temporal assessment framework ." Natural Hazards. 70 (1), pp. 395-414. https://doi.org/10.1007/s11069-013-0818-4
Quantifying the time and cost associated with the request for information (RFI) process in construction
Mohamed, S., Tilley, P. A. and Tucker, S. N.. 1999. "Quantifying the time and cost associated with the request for information (RFI) process in construction." Construction Innovation: information, process, management. 7 (1), pp. 35-50.
A spatial temporal decision framework for adaptation to sea level rise
Sahin, Oz and Mohamed, Sherif. 2013. "A spatial temporal decision framework for adaptation to sea level rise." Environmental Modelling and Software. 46, pp. 129-141. https://doi.org/10.1016/j.envsoft.2013.03.004
Safety Climate Improvement: Case Study in a Chinese Construction Company
Zhou, Quan, Fang, Dongping and Mohamed, Sherif. 2011. "Safety Climate Improvement: Case Study in a Chinese Construction Company." Journal of Construction Engineering and Management. 137 (1), pp. 86-95. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000241
Mapping Relationships among the Enablers of Knowledge Management within Hong Kong Construction Organisations
Chan Ede, M Y and Mohamed, S.. 2011. "Mapping Relationships among the Enablers of Knowledge Management within Hong Kong Construction Organisations ." 12th East Asia-Pacific Conference on Structural Engineering and Construction. Hong Kong 26 - 28 Jan 2011 Netherlands. Elsevier. https://doi.org/10.1016/j.proeng.2011.07.243
Risk criticality and allocation in privatised water supply projects in Indonesia
Wibowo, Andreas and Mohamed, Sherif. 2010. "Risk criticality and allocation in privatised water supply projects in Indonesia." International Journal of Project Management. 28 (5), pp. 504-513. https://doi.org/10.1016/j.ijproman.2009.08.003
Decision dilemmas for adaptation to sea level rise: How to, when to?
Sahin, Oz and Mohamed, Sherif. 2010. "Decision dilemmas for adaptation to sea level rise: How to, when to? " 2009 IEEE International Conference on Industrial Engineering and Engineering Management. Hong Kong, China 08 - 11 Dec 2009 United States. IEEE (Institute of Electrical and Electronics Engineers). https://doi.org/10.1109/IEEM.2009.5373117
Risk-based assessment of climate change impact on storm drainage system
Alsaqqaf, Z., Zhang, H. and Mohamed, S.. 2010. "Risk-based assessment of climate change impact on storm drainage system ." Flood Recovery, Innovation and Response 2010. United Kingdom. WIT Press. https://doi.org/10.2495/FRIAR100021
Modeling critical infrastructure interdependency and impact analysis
Owusu-Ansah, K.K., Mohamed, S. and Anissimov, Y.. 2010. "Modeling critical infrastructure interdependency and impact analysis." 2nd International Postgraduate Conference on Infrastructure and Environment.
Critical pathways to enhanced innovation diffusion and business performance in Australian design firms
Panuwatwanich, Kriengsak, Stewart, Rodney A. and Mohamed, Sherif. 2009. "Critical pathways to enhanced innovation diffusion and business performance in Australian design firms." Automation in Construction. 18 (6), pp. 790-797. https://doi.org/10.1016/j.autcon.2009.03.001
Factors affecting the performance of construction projects in the Gaza Strip
Enshassi, Adnan, Mohamed, Sherif and Abushaban, Saleh. 2009. "Factors affecting the performance of construction projects in the Gaza Strip." Journal of Civil Engineering and Management. 15 (3), pp. 269-280. https://doi.org/10.3846/1392-3730.2009.15.269-280
Bid-Winning Potential Optimization for Concession Schemes with Imprecise Investment Parameters
Islam, Md. Mainul and Mohamed, Sherif. 2009. "Bid-Winning Potential Optimization for Concession Schemes with Imprecise Investment Parameters ." Journal of Construction Engineering and Management. 135 (8), pp. 690-700. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000032
Closure to "Developing a Model of Construction Safety Culture" by Rafiq M. Choudhry, Dongping Fang, and Sherif Mohamed
Islam, Rafiq M., Fang, Dongping and Mohamed, Sherif. 2009. "Closure to "Developing a Model of Construction Safety Culture" by Rafiq M. Choudhry, Dongping Fang, and Sherif Mohamed ." Journal of Management in Engineering. 25 (1), pp. 45-47. https://doi.org/10.1061/(ASCE)0742-597X(2009)25:1(45)
National culture and safe work behaviour of construction workers in Pakistan
Mohamed, S., Ali, T.H. and Tam, W.Y.V.. 2009. "National culture and safe work behaviour of construction workers in Pakistan ." Safety Science. 47 (1), pp. 29-35. https://doi.org/10.1016/j.ssci.2008.01.003
The nature of safety culture: A survey of the state-of-the-art
Choudhry, Rafiq M., Fang, Dongping and Mohamed, Sherif. 2007. "The nature of safety culture: A survey of the state-of-the-art ." Safety Science. 45 (10), pp. 993-1012. https://doi.org/10.1016/j.ssci.2006.09.003
Developing a Model of Construction Safety Culture
Choudhry, Rafiq M., Fang, Dongping and Mohamed, Sherif. 2007. "Developing a Model of Construction Safety Culture ." Journal of Management in Engineering. 23 (4), pp. 207-212. https://doi.org/10.1061/(ASCE)0742-597X(2007)23:4(207)
Decision Support System to Evaluate and Compare Concession Options
McCowan, Alison K. and Mohamed, Sherif. 2007. "Decision Support System to Evaluate and Compare Concession Options ." Journal of Construction Engineering and Management. 133 (2), pp. 114-123. https://doi.org/10.1061/(ASCE)0733-9364(2007)133:2(114)
An application of an adaptive quantitative method to measure the sustainability of the Gold Coast, Australia
Cirella, G. T., Tao, L. and Mohamed, S.. 2007. "An application of an adaptive quantitative method to measure the sustainability of the Gold Coast, Australia ." 9th International Coastal Symposium (ICS 2007). Gold Coast, Australia 25 - 29 Apr 2007 Australia. https://doi.org/10.2112/JCR-SI50-011.1
Sustainable performance indicators in residential buildings
Tam, Vivian Wing Yan, Mohamed, Sherif and Shen, Li Yin. 2006. "Sustainable performance indicators in residential buildings." CRIOCM 2006 International Research Symposium on Advancement of Construction Management and Real Estate. Beijing, China 03 200 - 05 Nov 2006 China.
Forecasting labor productivity changes in construction using the PMV index
Mohamed, S and Srinavin, Korb. 2005. "Forecasting labor productivity changes in construction using the PMV index ." International Journal of Industrial Ergonomics. 35 (4), pp. 345-351. https://doi.org/10.1016/j.ergon.2004.09.008
Evaluating web-based project information management in construction: capturing the long-term value creation process
Stewart, Rodney A. and Mohamed, Sherif. 2004. "Evaluating web-based project information management in construction: capturing the long-term value creation process ." Automation in Construction. 13 (4), pp. 469-479. https://doi.org/10.1016/j.autcon.2004.01.003