The impact of information on attitudes toward e-mental health services

Article


Casey, Leanne M., Joy, Angela and Clough, Bonnie A.. 2013. "The impact of information on attitudes toward e-mental health services." CyberPsychology, Behavior and Social Networking. 16 (8), pp. 593-598. https://doi.org/10.1089/cyber.2012.0515
Article Title

The impact of information on attitudes toward e-mental health services

ERA Journal ID6216
Article CategoryArticle
AuthorsCasey, Leanne M. (Author), Joy, Angela (Author) and Clough, Bonnie A. (Author)
Journal TitleCyberPsychology, Behavior and Social Networking
Journal Citation16 (8), pp. 593-598
Number of Pages6
Year2013
Place of PublicationUnited States
ISSN1094-9313
2152-2715
2152-2723
Digital Object Identifier (DOI)https://doi.org/10.1089/cyber.2012.0515
Web Address (URL)http://online.liebertpub.com/doi/abs/10.1089/cyber.2012.0515
Abstract

E-mental health services are Internet-based treatment options for mental illness. There has been a proliferation of these services in recent years, with online programs now available for the treatment of mood, anxiety, eating,
adjustment, and substance use disorders.1 E-mental health services allow for greater dissemination of psychological
treatments, are cost effective, and may overcome a number of client barriers to care.1 However, the
limited research available indicates that attitudes about e-mental health services are less than optimal. Past
research has found that providing information about services can improve attitudes. This study investigated the
relationship between knowledge of e-mental health services and attitudes toward e-mental health services. The
attitudes examined were the perceived helpfulness of e-mental health services and the likelihood of using the
services. Participants (N= 217) were randomly assigned to one of three conditions: provision of e-mental health
information by means of film; provision of e-mental health information by text; or provision of no e-mental
health information. Results indicated that participants perceived online programs without therapist assistance as
being significantly less helpful, and reported reduced likelihood of engaging in these programs when compared
to other e-mental health services. Participants in the text intervention group reported higher likelihood of
e-mental health use in the future, whereas there were no effects for the film group. Results indicate that
participants perceive important differences between types of e-mental health services, and that a brief text
intervention can improve attitudes toward these services. Limitations of the present study and directions for
future research are discussed.

Keywordse-mental health services; internet-based treatment; attitudes
ANZSRC Field of Research 2020520399. Clinical and health psychology not elsewhere classified
420313. Mental health services
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Byline AffiliationsGriffith University
Institution of OriginUniversity of Southern Queensland
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