Using SMS reminders in psychology clinics: a cautionary tale
Article
Article Title | Using SMS reminders in psychology clinics: a cautionary tale |
---|---|
ERA Journal ID | 6144 |
Article Category | Article |
Authors | Clough, Bonnie A. (Author) and Casey, Leanne M. (Author) |
Journal Title | Behavioural and Cognitive Psychotherapy |
Journal Citation | 42 (3), pp. 257-268 |
Number of Pages | 12 |
Year | 2014 |
Place of Publication | United Kingdom |
ISSN | 1352-4658 |
1469-1833 | |
Digital Object Identifier (DOI) | https://doi.org/10.1017/S1352465813001173 |
Abstract | Background: As healthcare services become progressively more stretched, there is increasing discussion of ways in which technological adjuncts may be used to deliver more cost-efficient services. Before widespread implementation, however, the use of these adjuncts requires proper scrutiny of their effects on psychological practice. Aims: This research examined the effectiveness of SMS reminders on client appointment attendance and dropout in a psychological treatment setting. It was predicted that the reminders would result in increased initial appointment attendance, increased total appointment attendance, and decreased client dropout. Method: A randomized controlled trial investigated the impact of SMS appointment |
Keywords | reminders, SMS, ShortMessage Service, attendance, dropout, prompts, adherence |
ANZSRC Field of Research 2020 | 520399. Clinical and health psychology not elsewhere classified |
420313. Mental health services | |
Public Notes | © British Association for Behavioural and Cognitive Psychotherapies 2014. |
Byline Affiliations | Griffith University |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q3qyx/using-sms-reminders-in-psychology-clinics-a-cautionary-tale
1499
total views7
total downloads0
views this month0
downloads this month