Corporate social responsibility (CSR): Curators’ specific responses from Australian museums and art galleries

Article


Zutshi, Ambika, Creed, Andrew, Panwarb, Rajat and Willis, Lyndall. 2021. "Corporate social responsibility (CSR): Curators’ specific responses from Australian museums and art galleries." Current Issues in Tourism. 24 (5), pp. 651-667. https://doi.org/10.1080/13683500.2020.1729104
Article Title

Corporate social responsibility (CSR): Curators’ specific responses from Australian museums and art galleries

ERA Journal ID19656
Article CategoryArticle
AuthorsZutshi, Ambika, Creed, Andrew, Panwarb, Rajat and Willis, Lyndall
Journal TitleCurrent Issues in Tourism
Journal Citation24 (5), pp. 651-667
Number of Pages17
Year2021
PublisherTaylor & Francis
ISSN1368-3500
1747-7603
Digital Object Identifier (DOI)https://doi.org/10.1080/13683500.2020.1729104
Web Address (URL)https://www.tandfonline.com/doi/full/10.1080/13683500.2020.1729104
Abstract

Presented and analysed are interviews with a blend of museums and art galleries in Victoria, Australia, conducted within the wider context of Corporate Social Responsibility (CSR) in the global scene of curated collections as tourist attractions. A subsequent website content analysis of public communication by the organizations augments the CSR insights of the interviews. The findings suggest the interviewed organizations follow a contextual form of CSR and its expression depends on the underlying knowledge of the role of CSR as a tourism issue. Successively, a range of socio-cultural drivers and inhibitors enter the mix for the curators of the collections and tend currently to converge in the social and economic dimensions. The definition of CSR and the debate about the theoretical and practical economic pressures of tourism management for museums and art galleries are uncovered, along with directions for future research indicated within this significant sub-field of the tourism sector.

KeywordsMuseum; art gallery; CSR; social responsibility; management; socio-cultura
ANZSRC Field of Research 2020350702. Corporate social responsibility
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Byline AffiliationsDeakin University
Appalachian State University, United States
VincentCare, Australia
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