Mandated media innovation impacts on knowledge dissemination in workplace training
Article
Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali. 2023. "Mandated media innovation impacts on knowledge dissemination in workplace training." Knowledge Management Research and Practice. https://doi.org/10.1080/14778238.2023.2209745
Article Title | Mandated media innovation impacts on knowledge dissemination in workplace training |
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ERA Journal ID | 36074 |
Article Category | Article |
Authors | Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali |
Journal Title | Knowledge Management Research and Practice |
Year | 2023 |
Publisher | Taylor & Francis |
Place of Publication | United Kingdom |
ISSN | 1477-8238 |
1477-8246 | |
Digital Object Identifier (DOI) | https://doi.org/10.1080/14778238.2023.2209745 |
Web Address (URL) | https://www.tandfonline.com/doi/full/10.1080/14778238.2023.2209745 |
Abstract | This conceptual paper examines voluntary versus mandatory cloud-based training, generating recommendations to harmonise the complementarity of face-to-face and online media in future careers. Technological change was already accelerating when the COVID-19 pandemic response turbocharged transformations of knowledge dissemination in training, thus impacting learning and competency development for the future. The methodology applies comprehensive, structured literature review following PRISMA guidelines with development of a novel conceptual framework illuminating facets of knowledge dissemination. Exploring the context of workplace training and the future of careers with aid of NVivo it was found that altered social cues in cloud training are generating changes in learner attention span, engagement, and peer-to-peer interaction, potentially increasing contract cheating. It is hence recommended that stakeholders demarcate theoretical and practical learning outcomes to develop hybrid cloud media and face-to-face knowledge dissemination to accentuate professional accreditation requirements, engagement and etiquette in virtual spaces, and improve understanding of work-home balance. |
Keywords | Knowledge dissemination; communication media innovation; learners at workplaces; future of work; mandatory versus voluntary training; hybrid workplace |
ANZSRC Field of Research 2020 | 399999. Other education not elsewhere classified |
Byline Affiliations | School of Business |
Deakin University | |
Monash University | |
Institute for Tourism Studies, China |
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