Mandated media innovation impacts on knowledge dissemination in workplace training

Article

Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali. 2023. "Mandated media innovation impacts on knowledge dissemination in workplace training." Knowledge Management Research and Practice. https://doi.org/10.1080/14778238.2023.2209745

Article Title	Mandated media innovation impacts on knowledge dissemination in workplace training
ERA Journal ID	36074
Article Category	Article
Authors	Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali
Journal Title	Knowledge Management Research and Practice
Year	2023
Publisher	Taylor & Francis
Place of Publication	United Kingdom
ISSN	1477-8238
	1477-8246
Digital Object Identifier (DOI)	https://doi.org/10.1080/14778238.2023.2209745
Web Address (URL)	https://www.tandfonline.com/doi/full/10.1080/14778238.2023.2209745
Abstract	This conceptual paper examines voluntary versus mandatory cloud-based training, generating recommendations to harmonise the complementarity of face-to-face and online media in future careers. Technological change was already accelerating when the COVID-19 pandemic response turbocharged transformations of knowledge dissemination in training, thus impacting learning and competency development for the future. The methodology applies comprehensive, structured literature review following PRISMA guidelines with development of a novel conceptual framework illuminating facets of knowledge dissemination. Exploring the context of workplace training and the future of careers with aid of NVivo it was found that altered social cues in cloud training are generating changes in learner attention span, engagement, and peer-to-peer interaction, potentially increasing contract cheating. It is hence recommended that stakeholders demarcate theoretical and practical learning outcomes to develop hybrid cloud media and face-to-face knowledge dissemination to accentuate professional accreditation requirements, engagement and etiquette in virtual spaces, and improve understanding of work-home balance.
Keywords	Knowledge dissemination; communication media innovation; learners at workplaces; future of work; mandatory versus voluntary training; hybrid workplace
ANZSRC Field of Research 2020	399999. Other education not elsewhere classified
Byline Affiliations	School of Business
	Deakin University
	Monash University
	Institute for Tourism Studies, China

Permalink -

https://research.usq.edu.au/item/z2984/mandated-media-innovation-impacts-on-knowledge-dissemination-in-workplace-training

Download files

Published Version

	Mandated media innovation impacts on knowledge dissemination in workplace training.pdf
License: CC BY-NC-ND 4.0
File access level: Anyone

29
total views
35
total downloads
2
views this month
3
downloads this month

Export as

Related outputs

Municipal solid waste management in developing economies: A way forward

Fernando, Sahan J. and Zutshi, Ambika. 2023. "Municipal solid waste management in developing economies: A way forward." Cleaner Waste Systems. 5. https://doi.org/10.1016/j.clwas.2023.100103

Aiming for bullseye: A novel gameplan for circular economy in the construction industry

Zandee, Diane, Zutshi, Ambika, Creed, Andrew and Nijhof, André. 2024. "Aiming for bullseye: A novel gameplan for circular economy in the construction industry." Engineering, Construction and Architectural Management. 31 (2), pp. 593-617. https://doi.org/10.1108/ECAM-03-2022-0288

Conceptualizing How Collaboration Advances Circularity

Danvers, Stuart, Robertson, Jonathan and Zutshi, Ambika. 2023. "Conceptualizing How Collaboration Advances Circularity." Sustainability. 15 (6), pp. 1-23. https://doi.org/https://doi.org/10.3390/su15065553

SMEs changing organisational landscape: Strategising the workplace of the future

Zutshi, Ambika, Sarker, Tapan, Thomas, Asha and Mendy, John. 2023. "SMEs changing organisational landscape: Strategising the workplace of the future." The European Business Review.

From Challenges to Creativity: Enhancing SMEs’ Resilience in the Context of COVID-19

Zutshi, Ambika, Mendy, John, Sharma, Gagan Deep, Thomas, Asha and Sarker, Tapan. 2021. "From Challenges to Creativity: Enhancing SMEs’ Resilience in the Context of COVID-19 ." Sustainability. 13 (12), pp. 1-16. https://doi.org/10.3390/su13126542

Supporting SMEs in Sustainable Strategy Development Post-Covid-19: Challenges and Policy Agenda for the G20

Barbagila, Martina, Buttice, Vincenzo, Giudici, Giancarlo, Mendy, John, Sarker, Tapan, Sharma, Gagan D., Thomas, Asha and Zutshi, Ambika. 2021. Supporting SMEs in Sustainable Strategy Development Post-Covid-19: Challenges and Policy Agenda for the G20. Germany. Global Solutions Initiative Foundation.

Sustainability during the COVID pandemic: analysis of hotel association communication

Zutshi, Ambika, Creed, Andrew, Bhattacharya,, Croy, Glen and Dahms, Sven. 2022. "Sustainability during the COVID pandemic: analysis of hotel association communication." Current Issues in Tourism. 25 (23), pp. 3840-3853. https://doi.org/10.1080/13683500.2022.2057842

Opera Participants’ Perceptions of Brand Resonance

Hall, Emma, Menzies, Jane, Zutshi, Ambika and Creed, Andrew. 2022. "Opera Participants’ Perceptions of Brand Resonance." International Journal of Consumer Studies. 46 (3), pp. 1016-1034. https://doi.org/10.1111/ijcs.12743

Food waste challenges at downstream interfaces: a triple bottom line dilemma

Bhattacharya, Ananya, Zutshi, Ambika and Prajogo, Daniel. 2022. "Food waste challenges at downstream interfaces: a triple bottom line dilemma." Australasian Journal of Environmental Management. 29 (4), pp. 314-343. https://doi.org/10.1080/14486563.2022.2139768

Corporate social responsibility (CSR): Curators’ specific responses from Australian museums and art galleries

Zutshi, Ambika, Creed, Andrew, Panwarb, Rajat and Willis, Lyndall. 2021. "Corporate social responsibility (CSR): Curators’ specific responses from Australian museums and art galleries." Current Issues in Tourism. 24 (5), pp. 651-667. https://doi.org/10.1080/13683500.2020.1729104

Demystifying knowledge hiding in academic roles in higher education

Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Bavik, Ali, Sohal, Amrik and Bavik, Yuen Lam. 2021. "Demystifying knowledge hiding in academic roles in higher education." Journal of Business Research. 137, pp. 206-221. https://doi.org/10.1016/j.jbusres.2021.08.030

Building resilience for food service businesses in times of crisis: a Four-F action plan

Bhattacharya, Ananya, Zutshi, Ambika and Bavik, Ali. 2021. "Building resilience for food service businesses in times of crisis: a Four-F action plan." International Journal of Contemporary Hospitality Management. 33 (10), pp. 3400-3441. https://doi.org/10.1108/IJCHM-01-2021-0123

Declaring talloires: profile of sustainability communications in Australian signatory universities

Zutshi, Ambika and Creed, Andrew. 2018. "Declaring talloires: profile of sustainability communications in Australian signatory universities." Journal of Cleaner Production. 187, pp. 687-698. https://doi.org/10.1016/j.jclepro.2018.03.225

Reflections of environmental management implementation in furniture

Zutshi, Ambika, Creed, Creed, Holmes, Mary and Brain, Jade. 2016. "Reflections of environmental management implementation in furniture." International Journal of Retail and Distribution Management. 44 (8), pp. 840--859. https://doi.org/10.1108/IJRDM-10-2015-0154

An international review of environmental initiatives in the construction sector

Zutshi, Ambika and Creed, Andrew. 2015. "An international review of environmental initiatives in the construction sector." Journal of Cleaner Production. 98, pp. 92-106. https://doi.org/10.1016/j.jclepro.2014.06.077

SME stakeholder relationship descriptions in website CSR communications

Parker, Craig M., Bellucci, Emilia, Zutshi, Ambika, Torlina, Luba and Fraunholz, Bardo. 2015. "SME stakeholder relationship descriptions in website CSR communications." Social Responsibility Journal. 11 (2), pp. 364-386. https://doi.org/10.1108/SRJ-09-2013-0114