Mandated media innovation impacts on knowledge dissemination in workplace training

Article

Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali. 2023. "Mandated media innovation impacts on knowledge dissemination in workplace training." Knowledge Management Research and Practice. https://doi.org/10.1080/14778238.2023.2209745

Article Title	Mandated media innovation impacts on knowledge dissemination in workplace training
ERA Journal ID	36074
Article Category	Article
Authors	Zutshi, Ambika, Creed, Andrew, Bhattacharya, Ananya, Sohal, Amrik and Bavik, Ali
Journal Title	Knowledge Management Research and Practice
Year	2023
Publisher	Taylor & Francis
Place of Publication	United Kingdom
ISSN	1477-8238
	1477-8246
Digital Object Identifier (DOI)	https://doi.org/10.1080/14778238.2023.2209745
Web Address (URL)	https://www.tandfonline.com/doi/full/10.1080/14778238.2023.2209745
Abstract	This conceptual paper examines voluntary versus mandatory cloud-based training, generating recommendations to harmonise the complementarity of face-to-face and online media in future careers. Technological change was already accelerating when the COVID-19 pandemic response turbocharged transformations of knowledge dissemination in training, thus impacting learning and competency development for the future. The methodology applies comprehensive, structured literature review following PRISMA guidelines with development of a novel conceptual framework illuminating facets of knowledge dissemination. Exploring the context of workplace training and the future of careers with aid of NVivo it was found that altered social cues in cloud training are generating changes in learner attention span, engagement, and peer-to-peer interaction, potentially increasing contract cheating. It is hence recommended that stakeholders demarcate theoretical and practical learning outcomes to develop hybrid cloud media and face-to-face knowledge dissemination to accentuate professional accreditation requirements, engagement and etiquette in virtual spaces, and improve understanding of work-home balance.
Keywords	Knowledge dissemination; communication media innovation; learners at workplaces; future of work; mandatory versus voluntary training; hybrid workplace
ANZSRC Field of Research 2020	399999. Other education not elsewhere classified
Byline Affiliations	School of Business
	Deakin University
	Monash University
	Institute for Tourism Studies, China

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