Actions and results from the Queensland Health 'Better Workplaces' staff opinion survey

Article

Jury, Ceri, Goh, Hong Eng, Olsen, Shaney P., Elston, Jan and Phillips, Jan. 2009. "Actions and results from the Queensland Health 'Better Workplaces' staff opinion survey." Australian Health Review. 33 (3), pp. 371-376. https://doi.org/10.1071/AH090371
Article Title

Actions and results from the Queensland Health 'Better Workplaces' staff opinion survey

ERA Journal ID13431
Article CategoryArticle
AuthorsJury, Ceri (Author), Goh, Hong Eng (Author), Olsen, Shaney P. (Author), Elston, Jan (Author) and Phillips, Jan (Author)
Journal TitleAustralian Health Review
Journal Citation33 (3), pp. 371-376
Number of Pages6
Year2009
PublisherCSIRO Publishing
Place of PublicationAustralia
ISSN0156-5788
1449-8944
Digital Object Identifier (DOI)https://doi.org/10.1071/AH090371
Web Address (URL)https://www.publish.csiro.au/ah/AH090371
Abstract

In April 2006, the Workplace Culture and Leadership Centre (the Centre) from Queensland Health launched the “Better Workplaces” initiative. The objective was to improve workplace culture and increase the capabilities of its leaders. A comprehensive program of leadership development complemented the workplace culture improvement strategy. As part of the initiative, the Centre launched a series of staff opinion surveys to monitor workplace culture improvement over time. To ensure the survey process was action oriented, the Workplace Culture Team developed a companion process ensuring the results were acted upon and tangible improvements were realised. This resulted in a comprehensive and robust process involving the development and implementation of action plans in every district and division in Queensland Health. ...Given that the key objectives of the “Better Workplaces” staff opinion survey initiative were to listen to staff and develop and drive action plans with each district and division in order to create a climate of trust, respect and innovation, it could be said that to date the initiative has been a
success. The second survey cycle results indicate improvement in all areas measured by the survey.

Keywordsworkplace culture; staff survey; action planning
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020520104. Industrial and organisational psychology (incl. human factors)
520399. Clinical and health psychology not elsewhere classified
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsDepartment of Health, Queensland
Department of Psychology
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