Infrastructure asset: developing maintenance management capability

Article


Too, Eric. 2012. "Infrastructure asset: developing maintenance management capability." Facilities. 30 (5/6), pp. 234-253. https://doi.org/10.1108/02632771211208503
Article Title

Infrastructure asset: developing maintenance management capability

ERA Journal ID35980
Article CategoryArticle
Authors
AuthorToo, Eric
Journal TitleFacilities
Journal Citation30 (5/6), pp. 234-253
Number of Pages10
Year2012
PublisherEmerald
Place of PublicationBingley, W Yorks. United Kingdom
ISSN0263-2772
1758-7131
Digital Object Identifier (DOI)https://doi.org/10.1108/02632771211208503
Web Address (URL)http://www.emeraldinsight.com/journals.htm?articleid=17024622&show=abstract
Abstract

Purpose – Maintenance management is a core process in infrastructure asset management. Infrastructure organisations must constantly strive to ensure the effectiveness of this process in order to obtain the greatest lifetime value from their infrastructure assets. This paper aims to investigate how infrastructure organisations can enhance the effectiveness of their maintenance management process.

Design/methodology/approach – This study utilised multiple case studies as the research approach. The case organisations were asked to identify the challenges faced in the maintenance process and the approaches they have adopted to overcome these challenges. Analysis of these findings, together with deductive reasoning, leads to the development of the proposed capability needed for effective maintenance management process.

Findings – The case studies reveal that maintenance management is a core process in ensuring that infrastructure assets are optimally and functionally available to support business operations. However, the main challenge is the lack of skilled and experienced personnel to understand and anticipate maintenance requirement. A second challenge is the reduced window of time available to carry out inspection and maintenance works. To overcome these challenges, the case organisations have invested in technologies. However, technologies available to facilitate this process are complex and constantly changing. Consequently, there is a need for infrastructure organisations to develop their technology absorptive capability, i.e. the ability to embrace and capitalise on new technologies to enhance their maintenance management process.

Originality/value – The paper provides an in-depth analysis of three case studies that reveal that an infrastructure organisation cannot avoid the need to introduce technologies to monitor the condition of its assets and to predict when assets will fail. It suggests that organisations must be proactive in searching for the best technologies for their purpose.

Keywordsmaintenance schedules; assets management; capability; infrastructure; maintenance programmes; economic value analysis
ANZSRC Field of Research 2020400508. Infrastructure engineering and asset management
350709. Organisation and management theory
330202. Building construction management and project planning
Public Notes

File reproduced in accordance with the copyright policy of the publisher/author.

Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q1580/infrastructure-asset-developing-maintenance-management-capability

Download files


Accepted Version
Too_Facilities_2012_AV.pdf
File access level: Anyone

  • 1851
    total views
  • 450
    total downloads
  • 1
    views this month
  • 1
    downloads this month

Export as

Related outputs

Relevant of business ethics in higher education programme
Too, Eric G.. 1999. "Relevant of business ethics in higher education programme." Singapore Polytechnic Journal of Teaching Practice .
Implementing design build project delivery system in Indonesia road infrastructure projects
Parami Dewi, Anak Agung Diah, Too, Eric and Trigunarsyah, Bambang. 2011. "Implementing design build project delivery system in Indonesia road infrastructure projects ." CIB Working Commission 107: Construction In Developing Countries: Innovation and Sustainable Construction. Hanoi, Vietnam 01 - 03 Nov 2011 London, United Kingdom.
Curriculum and pedagogical changes and challenges in the Department of Civil Engineering and Building: A personal perspective
Too, Eric. 2000. "Curriculum and pedagogical changes and challenges in the Department of Civil Engineering and Building: A personal perspective." Singapore Polytechnic Journal of Teaching Practice (JTP).
The management of project management: a conceptual framework for project governance
Too, Eric G. and Weaver, Patrick. 2014. "The management of project management: a conceptual framework for project governance ." International Journal of Project Management. 32 (8), pp. 1382-1394. https://doi.org/10.1016/j.ijproman.2013.07.006
Sharia-compliant financing in Indonesia infrastructure projects
Rarasati, Ayomi Dita, Trigunarsyah, Bambang and Too, Eric. 2013. "Sharia-compliant financing in Indonesia infrastructure projects." Sofyan, Bondan T. (ed.) 13th International Conference on Quality in Research (QiR 2013): Exploring Innovation for Enhancement of Human Life and Environment. Yogyakarta, Indonesia 25 - 28 Jun 2013 Semarang, Indonesia.
The opportunity for implementing Islamic project financing to the Indonesian infrastructure development
Rarasati, Ayomi Dita, Trigunarsyah, Bambang and Too, Eric. 2013. "The opportunity for implementing Islamic project financing to the Indonesian infrastructure development." Gehlot, Rajat (ed.) International Islamic Finance Conference (IIFC 2013): Islamic Finance in a Changing World. Abu Dhabi, United Arab Emirates 14 - 16 Apr 2013 Bingley, United Kingdom.
Infrastructure asset management (IAM): evolution and evaluation
Too, Eric and Tay, Linda. 2008. "Infrastructure asset management (IAM): evolution and evaluation." Haigh, Richard and Amaratunga, Dilanthi (ed.) CIB International Conference on Building Education and Research (BEAR 2008): Building Resilience. Heritance Kandalama, Sri Lanka 11 - 15 Feb 2008
Building capabilities for infrastructure capacity management
Too, Eric, Betts, Martin and Kumar, Arun. 2009. "Building capabilities for infrastructure capacity management." Jaiswal, Sumeet and Wang, Liang (ed.) 2nd Infrastructure Theme Postgraduate Conference: Rethinking Sustainable Development: Planning, Infrastructure Engineering, Design and Managing Urban Infrastructure. Brisbane, Australia 26 Mar 2009 Brisbane, Australia.
Infrastructure asset management: the challenges and approaches
Too, Eric G.. 2010. "Infrastructure asset management: the challenges and approaches." Wang, Yaowu, Yang, Jay, Shen, Geoffrey Q. P. and Wong, Johnny (ed.) 8th International Conference on Construction and Real Estate Management (ICCREM 2010): Major Infrastructure Procurement: Addressing the Constraints . Brisbane, Australia 01 - 03 Dec 2010 [Brisbane, Australia].
Effectiveness of constructability concept in the provision of infrastructure assets
Saghatforoush, E., Trigunarsyah, B., Too, E. and Heravitorbati, A.. 2011. "Effectiveness of constructability concept in the provision of infrastructure assets." Cowled, Craig J. L. (ed.) 1st International Postgraduate Conference on Engineering, Designing and Developing the Built Environment for Sustainable Wellbeing (eddBE 2011). Brisbane, Australia 27 - 29 Apr 2011 Brisbane, Australia.
Extending constructability concept to include operation and maintenance issues
Saghatforoush, Ehsan, Trigunarsyah, Bambang, Too, Eric G. and Heravitorbati, Amirhossein. 2011. "Extending constructability concept to include operation and maintenance issues." Preece, C. N., Fathi, M. S., Padfield, R., Papargyropoulou, E., BinAbdullah, M. M. and Rogers, J. (ed.) 1st International Construction Business & Management Symposium (ICBMS2011). Kuala Lumpur, Malaysia 21 - 22 Sep 2011 Kuala Lumpur, Malaysia.
Strategic infrastructure asset management: the way forward
Too, Eric G.. 2011. "Strategic infrastructure asset management: the way forward ." Mathew, Joseph, Ma, Maode, Tan, Andy, Weijnen, Margot and Lee, Jay (ed.) 5th World Congress on Engineering Asset Management (WCEAM 2010): Engineering Asset Management and Infrastructure Sustainability. Brisbane, Australia 25 - 27 Oct 2010 London, United Kingdom. https://doi.org/10.1007/978-0-85729-493-7_73
Sustainability factors in industrialised building system
Yunus, Riduan, Yang, Jay and Too, Eric. 2011. "Sustainability factors in industrialised building system." Raasakka, Ville (ed.) World Sustainable Building Conference (SB11): Sharing Knowledge to Improve Life for all. Helsinki, Finland 18 - 21 Oct 2011 Rotterdam, The Netherlands .
Project governance in Malaysia hillside developments
Too, Eric G., Adnan, Najwa and Trigunarsyah, Bambang. 2011. "Project governance in Malaysia hillside developments." Ahmed, Syed, Adnan, Hamimah, Panthi, Kamalesh, Azhar, Salman, Takim, Roshana and Bozai, Gazan (ed.) 6th International Conference on Construction in the 21st Century (CITC-6). Kuala Lumpur, Malaysia 05 - 07 Jul 2011 Greenville, NC. United States.
Green buildings: a framework for social sustainability
Too, Linda and Too, Eric G.. 2011. "Green buildings: a framework for social sustainability." Ahmed, Syed, Adnan, Hamimah, Panthi, Kamalesh, Azhar, Salman, Takim, Roshana and Bozai, Gazan (ed.) 6th International Conference on Construction in the 21st Century (CITC-6). Kuala Lumpur, Malaysia 05 - 07 Jul 2011 Greenville, NC. United States.
Sustainable infrastructure assets: capability for infrastructure capacity management
Too, Eric, Betts, Martin and Kumar, Arun. 2011. "Sustainable infrastructure assets: capability for infrastructure capacity management." Green technologies: concepts, methodologies, tools and applications, vol. 2. Hershey, PA. United States . IGI Global. pp. 1034-1043
Sustainable infrastructure assets: capability for infrastructure capacity management
Too, Eric G., Betts, Martin and Kumar, Arun. 2010. "Sustainable infrastructure assets: capability for infrastructure capacity management." Yigitcanlar, Tan (ed.) Rethinking sustainable development: urban management, engineering, and design. Hershey, PA. United States. IGI Global. pp. 296-305
A framework for strategic infrastructure asset management
Too, Eric G.. 2010. "A framework for strategic infrastructure asset management." Amadi-Echendu, Joe E., Brown, Kerry, Willett, Roger and Mathew, Joseph (ed.) Definitions, concepts and scope of engineering asset management. London, United Kingdom. Springer. pp. 31-62
Islamic project financing implementation for sustainable infrastructure development in Indonesia
Rarasati, Ayomi Dita, Too, Eric, Trigunarsyah, Bambang and Cheung, Fiona. 2012. "Islamic project financing implementation for sustainable infrastructure development in Indonesia." Suthanaya, Putu Alit, Kumara, Nyoman Satya, Suardana, Ngakan Putu Gede, Ciawai, Yenni and Jayanti, Dewi (ed.) 2nd International Conference on Sustainable Technology Development (ICSTD 2012): Developing Sustainable Technology for a Better Future. Denpasar, Indonesia 31 Oct - 02 Nov 2012 Denpasar, Indonesia.
Factors contributing to design-build (DB) project delivery system implementation in road infrastructure projects in Indonesia
Parami Dewi, Anak, Trigunarsyah, Bambang, Too, Eric and Coffey, Vaughan. 2012. "Factors contributing to design-build (DB) project delivery system implementation in road infrastructure projects in Indonesia." Ahmed, Syed M. (ed.) 3rd International Conference on Construction in Developing Countries (ICCIDC 2012): Advancing Civil, Architectural, and Construction Engineering and Management. Bangkok, Thailand 04 - 06 Jul 2012 Greenville, NC. United States.
Strategic infrastructure asset management: a conceptual framework to identify capabilities
Too, Eric and Too, Linda. 2010. "Strategic infrastructure asset management: a conceptual framework to identify capabilities." Journal of Corporate Real Estate. 12 (3), pp. 196-208. https://doi.org/10.1108/14630011011074795
Globalisation and corporate real estate strategies
Too, Linda, Harvey, Michael and Too, Eric. 2010. "Globalisation and corporate real estate strategies." Journal of Corporate Real Estate. 12 (4), pp. 234-248. https://doi.org/10.1108/14630011011094676
Assessment of operability and maintainability success factors in provision of extended constructability principles
Saghatforoush, Ehsan, Trigunarsyah, Bambang and Too, Eric. 2012. "Assessment of operability and maintainability success factors in provision of extended constructability principles." 9th International Congress on Civil Engineering. Isfahan, Iran 08 - 10 May 2012
Capability model to improve infrastructure asset performance
Too, Eric G.. 2012. "Capability model to improve infrastructure asset performance." Journal of Construction Engineering and Management. 138 (7), pp. 885-896. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000489
Capability for infrastructure asset capacity management
Too, Eric G.. 2011. "Capability for infrastructure asset capacity management." International Journal of Strategic Property Management. 15 (2), pp. 139-151. https://doi.org/10.3846/1648715X.2011.582749