Challenges and mitigation for application deployment over SaaS platform in banking and financial services industry
Paper
Paper/Presentation Title | Challenges and mitigation for application deployment over SaaS platform in banking and financial services industry |
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Presentation Type | Paper |
Authors | Mahalle, Abhishek (Author), Yong, Jianming (Author) and Tao, Xiaohui (Author) |
Editors | Shen, Weiming, Barthes, Jean-Paul, Luo, Junzhou, Shi, Yanjun and Zhang, Jinghui |
Journal or Proceedings Title | Proceedings of the IEEE 24th International Conference on Computer Supported Cooperative Work in Design (IEEE CSCWD 2021) |
ERA Conference ID | 43280 |
Article Number | 169216 |
Number of Pages | 9 |
Year | 2021 |
Place of Publication | Piscataway, United States |
ISBN | 9781728165974 |
Digital Object Identifier (DOI) | https://doi.org/10.1109/CSCWD49262.2021.9437798 |
Web Address (URL) of Paper | https://ieeexplore.ieee.org/document/9437798 |
Conference/Event | IEEE 24th International Conference on Computer Supported Cooperative Work in Design (IEEE CSCWD 2021) |
International Conference on Computer Supported Cooperative Work in Design | |
Event Details | International Conference on Computer Supported Cooperative Work in Design CSCWD Rank B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B |
Event Details | IEEE 24th International Conference on Computer Supported Cooperative Work in Design (IEEE CSCWD 2021) Event Date 05 to end of 07 May 2021 Event Location Dalian, China |
Abstract | Banking and Financial Services Corporations operating on cloud infrastructure is constantly upgrading the application and cloud technologies based on business requirements and new features available. With IaaS and PaaS platforms being managed and upgraded by cloud services providers, the SaaS platform is operated, monitored and governed by bank’s technology department. SaaS continues to be the platform under constant upgrade and development considering the need and change in business scenarios. SaaS platform in cloud infrastructure also acts as a channel to enable banking business with new tools and techniques, keeping existing infrastructure capability & scalability within compliance framework. SaaS platform hosts critical applications required for every operations of Bank which includes core banking application, internet banking platform, Card processing applications, ATM & EFTPOS networks and security monitoring tools. Considering the business criticality and application value, SaaS platform is configured to avoid business disruptions. In this paper we have discussed the challenges in deploying the changes required in applications over SaaS platform and methods to mitigate those challenges with minimum or no disruption to cloud architecture infrastructure. |
Keywords | cloud computing, software as a service (SaaS), cloud architecture, banks, offshore, globalization |
ANZSRC Field of Research 2020 | 350204. Financial institutions (incl. banking) |
460905. Information systems development methodologies and practice | |
350705. Innovation management | |
Public Notes | Conference postponed from 6-8 May 2020 to 5-7 May 2021 due to Covid-19. Accepted version deposited in accordance with the copyright policy of the publisher. |
Byline Affiliations | School of Management and Enterprise |
School of Agricultural, Computational and Environmental Sciences | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q60q6/challenges-and-mitigation-for-application-deployment-over-saas-platform-in-banking-and-financial-services-industry
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