Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study

Article

Huang, Ya-Ling, Sweeny, Amy Lynn, Palipana, Dinesh, Lee, Robert, Calcagno, Brooke, Braganz, Shahina and Crilly, Julia. 2025. "Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study." Emergency Medicine Australasia. 37. https://doi.org/10.1111/1742-6723.70077
Article Title

Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study

ERA Journal ID16047
Article CategoryArticle
AuthorsHuang, Ya-Ling, Sweeny, Amy Lynn, Palipana, Dinesh, Lee, Robert, Calcagno, Brooke, Braganz, Shahina and Crilly, Julia
Journal TitleEmergency Medicine Australasia
Journal Citation37
Article Numbere70077
Number of Pages4
Year2025
PublisherJohn Wiley & Sons
Place of PublicationAustralia
ISSN1742-6723
1742-6731
Digital Object Identifier (DOI)https://doi.org/10.1111/1742-6723.70077
Web Address (URL)https://onlinelibrary.wiley.com/doi/10.1111/1742-6723.70077
Abstract

Objective
To describe interpreter services provided to international migrants in the emergency department (ED).

Methods
This observational study used health service data pertaining to all patient presentations made to two public EDs between 2019 and 2021.

Results
In total, 4560 patients required an interpreter. An 18-month subset data showed that an interpreter was requested for 47 of the 2509 patients in the ED. Thirty-eight patients received the service.

Conclusions
This study has identified a significant gap between interpreter service requirements and utilisation. Further research is recommended to explore the barriers and decision-making process of interpreter service utilisation in the ED.

Keywordsemergency departments; international migration; limited English proficienc; observational study
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020420501. Acute care
420602. Health equity
420399. Health services and systems not elsewhere classified
Byline AffiliationsSchool of Nursing and Midwifery
Southern Cross University
Gold Coast Hospital and Health Service, Australia
Griffith University
Bond University
Permalink -

https://research.usq.edu.au/item/zy2yq/emergency-department-presentations-byinternational-migrants-requiring-interpreterservice-an-observational-study

Log in to edit

Download files

Published Version
Emerg Medicine Australasia - 2025 - Huang - Emergency Department Presentations by International Migrants Requiring.pdf
License: CC BY-NC-ND 4.0
File access level: Anyone

  • 76
    total views
  • 17
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

Unmet needs of culturally and linguistically diverse cancer survivors in Australia: A systematic review
Li, Jinqiu, Tan, Jing-Yu (Benjamin), Wang, Haiying, Wang, Tao, Li, Mengyuan, Terry, Daniel, Taylor, Melissa, Huang, Ya-Ling and Sharma, Sita. 2025. "Unmet needs of culturally and linguistically diverse cancer survivors in Australia: A systematic review." European Journal of Oncology Nursing (EJON). 78, p. 102976. https://doi.org/10.1016/j.ejon.2025.102976
Exploring Mental Health Consumer Perceptions and Experiences of Goal-Setting With the Physical Health Nurse Consultant
Tabvuma, Tracy, Stanton, Robert, Huang, Ya-Ling and Happell, Brenda. 2025. "Exploring Mental Health Consumer Perceptions and Experiences of Goal-Setting With the Physical Health Nurse Consultant ." International Journal of Mental Health Nursing. 34 (4). https://doi.org/10.1111/inm.70114
Inclusion of Informal Carers in the Care of Older Adults in the Emergency Department: An Integrative Review
Nicholson, Belinda, Aggar, Christina and Huang, Ya-Ling. 2025. "Inclusion of Informal Carers in the Care of Older Adults in the Emergency Department: An Integrative Review." Journal of Clinical Nursing. https://doi.org/10.1111/jocn.17835
Exploring practical nursing skills acquisition through gamified computerized learning: A phenomenological study
Lin, Chun-Chih, Han, Chin-Yen, Huang, Ya-Ling, Ku, Han-Chang and Chen, Li-Chin. 2025. "Exploring practical nursing skills acquisition through gamified computerized learning: A phenomenological study." Nurse Education in Practice. 85. https://doi.org/10.1016/j.nepr.2025.104384
Health students' experiences in an innovative university teaching model: the good, the bad, the challenging
Buchan, Jena, Bissett, Michelle, Laing, Indianna, Huang, Ya-Ling, Zhang, Jacky, Emmanuel, Elizabeth and Naumann, Fiona. 2025. Health students' experiences in an innovative university teaching model: the good, the bad, the challenging. Australia. Southern Cross University. https://doi.org/10.2139/ssrn.5208877
Constructing learning confidence through jigsaw, concept maps and group cooperative learning: A qualitative study
Lin, Chun-Chih, Han, Chin-Yen, Huang, Ya-Ling and Chen, Li-Chin. 2025. "Constructing learning confidence through jigsaw, concept maps and group cooperative learning: A qualitative study." Nurse Education in Practice. 82. https://doi.org/10.1016/j.nepr.2024.104239
Respiratory pathogen trends in queensland, australia between 2018 and 2021: A statewide cohort study before and after the initial COVID-19 outbreak
Sweeny, Amy L., Gerrard, John, Alcorn, Kylie, Grant, Gary, Huang, Ya-Ling, Gerhardy, Benjamin, Keijzers, Gerben and COVERED-COVID study research investigators. 2025. "Respiratory pathogen trends in queensland, australia between 2018 and 2021: A statewide cohort study before and after the initial COVID-19 outbreak." Archives of Medical Research. 56 (3). https://doi.org/10.1016/j.arcmed.2024.103144
Exploring a learning model for knowledge integration and the development of critical thinking among nursing students with previous learning: a qualitative study protocol
Lin, Chun-Chih, Han, Chin-Yen, Huang, Ya-Ling, Ku, Han-Chang and Chen, Li-Chin. 2024. "Exploring a learning model for knowledge integration and the development of critical thinking among nursing students with previous learning: a qualitative study protocol." BMC Medical Education. 24. https://doi.org/10.1186/s12909-024-06118-2
Healthcare Professional Perspectives on the Impact of the Physical Health Nurse Consultant
Tabvuma, Tracy, Stanton, Robert, Huang, Ya-Ling and Happell, Brenda. 2024. "Healthcare Professional Perspectives on the Impact of the Physical Health Nurse Consultant." International Journal of Mental Health. https://doi.org/10.1111/inm.13399
The Physical Health Nurse Consultant: Perceptions and Experiences of Those Who Care for People with Mental Illness
Tabvuma, Tracy, Stanton, Robert, Huang, Ya-Ling and Happell, Brenda. 2024. "The Physical Health Nurse Consultant: Perceptions and Experiences of Those Who Care for People with Mental Illness." Issues in Mental Health Nursing. 45 (9). https://doi.org/10.1080/01612840.2024.2361317
Healthcare delivery to patients from culturally and linguistically diverse backgrounds in emergency care: a scoping review protocol
Huang, Ya‑Ling, Thorning, Sarah, Lin, Chun‑Chih, Lee, Robert, Elder, Elizabeth and Crilly, Julia. 2024. "Healthcare delivery to patients from culturally and linguistically diverse backgrounds in emergency care: a scoping review protocol." Systematic Reviews. 13. https://doi.org/10.1186/s13643-024-02579-0
The epidemiology of dying within 48 hours of presentation to emergency departments: a retrospective cohort study of older people across Australia and New Zealand
Sweeny, Amy L, Alsaba, Nemat, Grealish, Laurie, Denny, Kerina, Lukin, Bill, Broadbent, Andrew, Huang, Ya-Ling, Ranse, Jamie, Ranse, Kristen, May, Katya and Crilly, Julia. 2024. "The epidemiology of dying within 48 hours of presentation to emergency departments: a retrospective cohort study of older people across Australia and New Zealand." Age and Ageing. 53 (4). https://doi.org/10.1093/ageing/afae067
The impact of COVID-19 on emergency department presentations for mental health disorders in Queensland, Australia: A time series analysis
Jones, Philip M., Sweeny, Amy, Branjerdporn, Grace, Keijzers, Gerben, Marshall, Andrea P., Huang, Ya-Ling, Hall, Emma J., Ranse, Jamie, Palipana, Dinesh, Teng, Yang D., Crilly, Julia and COVERED COVID study investigators. 2024. "The impact of COVID-19 on emergency department presentations for mental health disorders in Queensland, Australia: A time series analysis." Asia-Pacific Psychiatry. 16 (1). https://doi.org/10.1111/appy.12553
End-of-life care: A retrospective cohort study of older people who died within 48 hours of presentation to the emergency department
Sweeny, Amy, Alsaba, Nemat, Grealish, Laurie, May, Katya, Huang, Ya-Ling, Ranse, Jamie, Denny, Kerina J, Lukin, Bill, Broadbent, Andrew, Burrows, Erin, Ranse, Kristen, Sunny, Linda, Khatri, Meghna and Crilly, Julia. 2024. "End-of-life care: A retrospective cohort study of older people who died within 48 hours of presentation to the emergency department." Emergency Medicine Australasia. 36 (1), pp. 13-23. https://doi.org/10.1111/1742-6723.14331
Dialogues with human books to promote professional commitment and learning among first-year nursing students: a mixed method study
Chang, Hsiao-Yun, Tsai, Wen-Yun and Huang, Ya-Ling. 2024. "Dialogues with human books to promote professional commitment and learning among first-year nursing students: a mixed method study." Nurse Education Today. 132. https://doi.org/10.1016/j.nedt.2023.106010
Adults' perspectives of experiences and preferences for end-of-life care
Huang, Ya-Ling, Wang, Shou-Yu, Lin, Chun-Chih, Thorberg, Fred Arne and Wu, Chiung-Jung (Jo). 2023. "Adults' perspectives of experiences and preferences for end-of-life care." International Journal of Palliative Nursing. 29 (12), pp. 588-596. https://doi.org/10.12968/ijpn.2023.29.12.588
Undergraduate nurses’ reflections on visual thinking learning to construct inductive reasoning through situated patient pictures: a mixed method study
Lin, Chun-Chih, Han, Chin-Yen, Chen, Li-Chin, Huang, Ya-Ling and Hwang, Su-Lun. 2023. "Undergraduate nurses’ reflections on visual thinking learning to construct inductive reasoning through situated patient pictures: a mixed method study." Nurse Education Today. 131. https://doi.org/10.1016/j.nedt.2023.105991
Corrigendum to "Understanding COPD Emergency Department presentations: using thematic analysis to explore the voices of patients, nurses, and doctors on the lived experience of managing COPD '' [Australian Journal of Advanced Nursing, volume 40, issue 1
Moloney, Clint, Gow, Jeffrey, Beccaria, Gavin, Mullens, Amy, Phillips, Tania, Isaac, Hancy, King, Alex, Keijzers, Gerben, Rana, Rezwanul and Huang, Ya-Ling. 2023. "Corrigendum to "Understanding COPD Emergency Department presentations: using thematic analysis to explore the voices of patients, nurses, and doctors on the lived experience of managing COPD '' [Australian Journal of Advanced Nursing, volume 40, issue 1 ." Australian Journal of Advanced Nursing. https://doi.org/10.37464/2023.403.1280
Emergency department presentations during the COVID-19 pandemic in Queensland (to June 2021): interrupted time series analysis
Sweeny, Amy L, Keijzers, Gerben, Marshall, Andrea, Hall, Emma J, Ranse, Jamie, Zhang, Ping, Grant, Gary, Huang, Ya-Ling, Palipana, Dinesh, Teng, Yang D, Gerhard, Benjamin, Greenslade, Jaimi H, Jones, Philip and Crilly, Julia L. 2023. "Emergency department presentations during the COVID-19 pandemic in Queensland (to June 2021): interrupted time series analysis." Medical Journal of Australia. 218 (3), pp. 120-125. https://doi.org/10.5694/mja2.51819
Interventions and strategies to prevent medical device-related pressure injury in adult patients: A systematic review
Lyu, Yang, Huang, Ya-Ling, Li, Zhao-Yu and Lin, Frances. 2023. "Interventions and strategies to prevent medical device-related pressure injury in adult patients: A systematic review." Journal of Clinical Nursing. 32 (19-20), pp. 6863-6878. https://doi.org/10.1111/jocn.16790
Clinical Instructors' Perspectives on the Assessment of Clinical Knowledge of Undergraduate Nursing Students: A Descriptive Phenomenological Approach
Chen, Li-Chin, Lin, Chun-Chih, Han, Chin-Yen and Huang, Ya-Ling. 2023. "Clinical Instructors' Perspectives on the Assessment of Clinical Knowledge of Undergraduate Nursing Students: A Descriptive Phenomenological Approach." Healthcare. 11 (13). https://doi.org/10.3390/healthcare11131851
An Exploration of Psychological Resilience among Undergraduate Nursing Students Undertaking an Adult Nursing Virtual Practicum during the Coronavirus Pandemic in Taiwan: A Qualitative Study
Lin, Chun-Chih, Thorberg, Fred Arne, Huang, Ya-Ling, Han, Chin-Yen, Su, Ching-Ching and Chen, Li-Chin. 2023. "An Exploration of Psychological Resilience among Undergraduate Nursing Students Undertaking an Adult Nursing Virtual Practicum during the Coronavirus Pandemic in Taiwan: A Qualitative Study." International Journal of Environmental Research and Public Health. 20 (2). https://doi.org/10.3390/ijerph20021264
Models of care for frail older persons who present to the emergency department: A scoping review of the literature
Huang, Ya-Ling, McGonagle, Megan, Shaw, Rebecca, Eastham, Julie, Alsaba, Nemat, Lin, Chun-Chih and Crilly, Julia. 2023. "Models of care for frail older persons who present to the emergency department: A scoping review of the literature." International Emergency Nursing. 66. https://doi.org/10.1016/j.ienj.2022.101250
Understanding COPD Emergency Department presentations: using thematic analysis to explore the voices of patients, nurses, and doctors on the lived experience of managing COPD
Moloney, Clint, Gow, Jeffrey, Beccaria, Gavin, Mullens, Amy, Phillips, Tania, Isaac, Hancy, King, Alex, Keijzers, Gerben, Rana, Rezwanul and Huang, Ya-Ling. 2023. "Understanding COPD Emergency Department presentations: using thematic analysis to explore the voices of patients, nurses, and doctors on the lived experience of managing COPD." Australian Journal of Advanced Nursing. 40 (1), pp. 12-20. https://doi.org/10.37464/2023.401.195
Research priority setting in emergency care: a scoping review
Crilly, Julia, Huang, Ya-Ling, Krahe, Michelle, Wilhelms, Daniel, Ekelund, Ulf, Hörlin, Erika, Hayes, Jessica and Keijzers, Gerben. 2022. "Research priority setting in emergency care: a scoping review." Journal of the American College of Emergency Physicians Open (JACEP Open). 3 (6). https://doi.org/10.1002/emp2.12852
Effectiveness of the Use of Concept Maps and Simulated Cases as a Teaching-Learning Strategy in Enhancing Learning Confidence of Baccalaureate Nursing Students: A Qualitative Approach
Lin, ChunChih, Han, ChinYen, Huang, YaLing, Chen, LiChin and Su, Ching-Ching. 2022. "Effectiveness of the Use of Concept Maps and Simulated Cases as a Teaching-Learning Strategy in Enhancing Learning Confidence of Baccalaureate Nursing Students: A Qualitative Approach." Nurse Education Today. 115. https://doi.org/10.1016/j.nedt.2022.105418
Exploring the experience of reflective writing among Taiwanese undergraduate nursing students: A qualitative study
Lin, ChunChih, Chen, LiChin, Han, ChinYen, Su, ChingChing and Huang, YaLing. 2022. "Exploring the experience of reflective writing among Taiwanese undergraduate nursing students: A qualitative study." Journal of Professional Nursing. 40, pp. 105-110. https://doi.org/10.1016/j.profnurs.2022.03.007
Influence of social interactions, professional supports and fear of death on adults' preferences for life-sustaining treatments and palliative care
Huang, Ya-Ling, Yates, Patsy, Thorberg, Fred Arne and Wu, Chiung-Jung (Jo). 2021. "Influence of social interactions, professional supports and fear of death on adults' preferences for life-sustaining treatments and palliative care." International Journal of Nursing Practice. 28 (4). https://doi.org/10.1111/ijn.12940
Undergraduate nursing student academic resilience during medical surgical clinical practicum: a constructivist analysis of Taiwanese experience
Wang, LiHsiang, Lin, ChunChih, Han, ChinYen, Huang, YaLing, Hsiao, PingRu and Chen, LiChin. 2021. "Undergraduate nursing student academic resilience during medical surgical clinical practicum: a constructivist analysis of Taiwanese experience." Journal of Professional Nursing. 37 (3), pp. 521-528. https://doi.org/10.1016/j.profnurs.2021.02.004
Lived experiences of the disease journey among patients with idiopathic pulmonary fibrosis
Lyu, Yang, Jia, Yanrui, Gao, Fengli, Huang, Ya-Ling and Lin, Frances. 2021. "Lived experiences of the disease journey among patients with idiopathic pulmonary fibrosis." International Journal of Nursing Sciences. 8 (2). https://doi.org/10.1016/j.ijnss.2021.02.004
Models of care for frail older persons who present to the emergency department: a scoping review protocol
Huang, Ya-Ling, McGonagle, Megan, Shaw, Rebecca, Eastham, Julie, Alsaba, Nemat and Crilly, Julia. 2020. "Models of care for frail older persons who present to the emergency department: a scoping review protocol." Systematic Reviews. 9. https://doi.org/10.1186/s13643-020-01534-z
Application of social ecological model to Taiwanese end-of-life communication and healthcare planning
Huang, Ya-Ling, Yates, Patsy, Thorberg, Fred Arne and Wu, Chiung-Jung (Jo). 2020. "Application of social ecological model to Taiwanese end-of-life communication and healthcare planning." Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 27 (5), pp. 477-486. https://doi.org/10.1016/j.colegn.2020.04.008
The influence of alcohol craving on alexithymia and health-related quality of life in alcohol-dependent outpatients
Thorberg, Fred Arne, Hasking, Penelope, Huang, Ya-Ling, Lyvers, Michael, Young, Ross McD., Connor, Jason P., London, Edythe D. and Feeney, Gerald F. X.. 2020. "The influence of alcohol craving on alexithymia and health-related quality of life in alcohol-dependent outpatients." Journal of Psychoactive Drugs. 52 (4), pp. 366-376. https://doi.org/10.1080/02791072.2020.1762022
End-of-life care for older people in the emergency department: a scoping review
Huang, Ya-Ling, Alsaba, Nemat, Brookes, Gemma and Crilly, Julia. 2020. "End-of-life care for older people in the emergency department: a scoping review." Emergency Medicine Australasia. 32 (1), pp. 7-19. https://doi.org/10.1111/1742-6723.13414
Adults’ Perspectives on Cultural, Social and Professional Support on End-of-life Preferences
Huang, Ya-Ling, Yates, Patsy, Thorberg, Fred Arne and Wu, Chiung-Jung (Jo). 2019. "Adults’ Perspectives on Cultural, Social and Professional Support on End-of-life Preferences." Collegian: The Australian Journal of Nursing Practice, Scholarship and Research. 26 (6), pp. 621-628. https://doi.org/10.1016/j.colegn.2019.08.005
Alexithymia and Alcohol Dependence: The Roles of Negative Mood and Alcohol Craving
Thorberg, Fred Arne, Young, Ross McD, Hasking, Penelope, Lyvers, Michael, Connor, Jason P., Lond, Edythe D., Huang, Ya-Ling and Feeney, Gerald F. X.. 2019. "Alexithymia and Alcohol Dependence: The Roles of Negative Mood and Alcohol Craving." Substance Use and Misuse. 54 (14), pp. 2380-2386. https://doi.org/10.1080/10826084.2019.1650773
Factors influencing nurses’ approaches to accommodating cultural needs of cancer patients and their families from different cultures
Huang, Ya-Ling, Yates, Patsy and Prior, Deborah. 2009. "Factors influencing nurses’ approaches to accommodating cultural needs of cancer patients and their families from different cultures." Journal of Clinical Nursing. 18 (24), pp. 3421-3429. https://doi.org/10.1111/j.1365-2702.2009.02938.x
Accommodating the diverse cultural needs of cancer patients and their families in palliative care
Huang, Ya-Ling, Yates, Patsy and Prior, Deborah. 2009. "Accommodating the diverse cultural needs of cancer patients and their families in palliative care." Cancer Nursing. 32 (1), pp. E12-E21. https://doi.org/10.1097/01.NCC.0000343370.16894.b7