Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study

Article

Huang, Ya-Ling, Sweeny, Amy Lynn, Palipana, Dinesh, Lee, Robert, Calcagno, Brooke, Braganz, Shahina and Crilly, Julia. 2025. "Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study." Emergency Medicine Australasia. 37. https://doi.org/10.1111/1742-6723.70077
Article Title

Emergency Department Presentations byInternational Migrants Requiring InterpreterService: An Observational Study

ERA Journal ID16047
Article CategoryArticle
AuthorsHuang, Ya-Ling, Sweeny, Amy Lynn, Palipana, Dinesh, Lee, Robert, Calcagno, Brooke, Braganz, Shahina and Crilly, Julia
Journal TitleEmergency Medicine Australasia
Journal Citation37
Article Numbere70077
Number of Pages4
Year2025
PublisherJohn Wiley & Sons
Place of PublicationAustralia
ISSN1742-6723
1742-6731
Digital Object Identifier (DOI)https://doi.org/10.1111/1742-6723.70077
Web Address (URL)https://onlinelibrary.wiley.com/doi/10.1111/1742-6723.70077
Abstract

Objective
To describe interpreter services provided to international migrants in the emergency department (ED).

Methods
This observational study used health service data pertaining to all patient presentations made to two public EDs between 2019 and 2021.

Results
In total, 4560 patients required an interpreter. An 18-month subset data showed that an interpreter was requested for 47 of the 2509 patients in the ED. Thirty-eight patients received the service.

Conclusions
This study has identified a significant gap between interpreter service requirements and utilisation. Further research is recommended to explore the barriers and decision-making process of interpreter service utilisation in the ED.

Keywordsemergency departments; international migration; limited English proficienc; observational study
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020420501. Acute care
420602. Health equity
420399. Health services and systems not elsewhere classified
Byline AffiliationsSchool of Nursing and Midwifery
Southern Cross University
Gold Coast Hospital and Health Service, Australia
Griffith University
Bond University
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