Office of Research


TypeDepartment/Institute
Faculty/DepartmentOffice of Research
HeadDr Samantha Rose

Latest research outputs

111 results found
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A performance measurement framework for IT service management
Gacenga, Francis Njoroge. 2013. A performance measurement framework for IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Extending the IT service quality measurement framework through a systematic literature review
Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6

Article

Immunological response to parenteral vaccination with recombinant hepatitis B virus surface antigen virus-like particles expressing Helicobacter pylori KatA epitopes in a murine H. pylori challenge model
Kotiw, Michael, Johnson, Megan, Pandey, Manisha, Fry, Scott, Hazell, Stuart L., Netter, Hans J., Good, Michael F. and Olive, Colleen. 2012. "Immunological response to parenteral vaccination with recombinant hepatitis B virus surface antigen virus-like particles expressing Helicobacter pylori KatA epitopes in a murine H. pylori challenge model ." Clinical and Vaccine Immunology. 19 (2), pp. 268-276. https://doi.org/10.1128/CVI.05295-11

Article

IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.

Paper

GC-MS analysis and antimicrobial activity of the essential oil of the trunk exudates from pistacia atlantica kurdica
Sharifi, Mohammad Sharif and Hazell, Stuart Loyd. 2011. "GC-MS analysis and antimicrobial activity of the essential oil of the trunk exudates from pistacia atlantica kurdica ." Journal of Pharmaceutical Sciences and Research. 3 (8), pp. 1364-1367.

Article

Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.

Article

Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119

Edited book (chapter)

Measuring the performance of service orientated IT management
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).

Article

Expression of the R2R3-MYB transcription factor TaMYB14 from Trifolium arvense Activates proanthocyanidin biosynthesis in the legumes Trifolium repens and Medicago sativa
Hancock, Kerry R., Collette, Vern, Fraser, Karl, Greig, Margaret, Xue, Hong, Richardson, Kim, Jones, Chris and Rasmussen, Susanne. 2012. "Expression of the R2R3-MYB transcription factor TaMYB14 from Trifolium arvense Activates proanthocyanidin biosynthesis in the legumes Trifolium repens and Medicago sativa." Plant Physiology. 159 (3), pp. 1204-1220. https://doi.org/10.1104/pp.112.195420

Article

Genomics and drug discovery
Hazell, Stuart L.. 2002. "Genomics and drug discovery." Microbiology Australia. 23 (5), pp. 17-18.

Article

Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.

Paper

Performance measurement of IT service management: a case study of an Australian university
Gacenga, Francis and Cater-Steel, Aileen. 2011. "Performance measurement of IT service management: a case study of an Australian university." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.

Paper

Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]
Gacenga, Francis, Cater-Steel, Aileen and Tan, Wui-Gee. 2011. "Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.

Paper

An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525

Article

Delivering value through IT service management metrics
Gacenga, Francis and Cater-Steel, Aileen. 2010. "Delivering value through IT service management metrics." ITSMF Bulletin: Informed Intelligence. Summer, pp. 8-9.

Article

What's Your PMF challenge?
Gacenga, Francis and Cater-Steel, Aileen. 2010. "What's Your PMF challenge?" ITSMF Bulletin: Informed Intelligence. Winter, pp. 15-17.

Article

What's in a meme? Internal letter transposition, word length and eye-voice span
Hendry, Liam, Lax, M. and Stubberfield, T.. 2010. "What's in a meme? Internal letter transposition, word length and eye-voice span." Mrowinski, Vicky, Kyrios, Michael and Voudouris, Nicholas (ed.) 27th International Congress of Applied Psychology (ICAP 2010). Melbourne, Australia 11 - 16 Jul 2010 Melbourne, Australia.

Presentation

Strategies for the enrichment and identification of basic proteins in proteome projects
Bae, Soo-Han, Harris, Andrew G., Hains, Peter G., Chen, Hong, Garfin, David E., Hazell, Stuart L., Paik, Young-Ki, Walsh, Bradley J. and Cordwell, Stuart J.. 2003. "Strategies for the enrichment and identification of basic proteins in proteome projects." Proteomics. 3 (5), pp. 569-579. https://doi.org/10.1002/pmic.200300392

Article

Catalase (KatA) and KatA-associated protein (KapA) are essential to persistent colonization in the Helicobacter pylori SS1 mouse model
Harris, Andrew G., Wilson, John E., Danon, Stephen J., Dixon, Michael F., Donegan, Kevin and Hazell, Stuart L.. 2003. "Catalase (KatA) and KatA-associated protein (KapA) are essential to persistent colonization in the Helicobacter pylori SS1 mouse model." Microbiology. 149 (3), pp. 665-672. https://doi.org/10.1099/mic.0.26012-0

Article

Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management
Gacenga, Francis. 2009. Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management. Toowoomba. University of Southern Queensland. https://doi.org/10.26192/q37yz

Dataset

Improving ICT governance: a radical restructure using CobiT and ITIL
Toleman, Mark, Cater-Steel, Aileen, Kissell, Brian, Chown, Rob and Thompson, Michael. 2009. "Improving ICT governance: a radical restructure using CobiT and ITIL." Cater-Steel, Aileen (ed.) Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global. pp. 178-189

Edited book (chapter)

Antibiotic susceptibility and resistance
Glupczynski, Youri, Megraud, Francis and Hazell, Stuart. 2001. "Antibiotic susceptibility and resistance." Mobley, Harry L. T., Mendz, George L. and Hazell, Stuart L. (ed.) Helicobacter pylori: physiology and genetics. Washington, DC. United States. American Society for Microbiology. pp. 511-532

Textbook (chapter)

Exploring the potential for dual vaccination against Hepatitis B virus and Helicobacter pylori using a recombinant virus like particle
Kotiw, Michael, Olive, C., Johnson, Megan, Pandy, M., Fry, Scott Robert, Hazell, Stuart L., Netter, H. and Good, M.. 2006. "Exploring the potential for dual vaccination against Hepatitis B virus and Helicobacter pylori using a recombinant virus like particle." Sirtori, Patrizia (ed.) 6th National Congress of the Italian Society of Virology - a joint meeting with the Virus Group of the Society for General Microbiology (UK). Orvieto, Italy 18 - 20 Sep 2006 Italy.

Poster

The future nursing workforce in Australia: baseline data for a prospective study of the profile, attrition rates and graduate outcomes in a contemporary cohort of undergraduates
Gaynor, Lynda, Gallasch, Tamara, Yorkston, Emily, Stewart, Simon, Bogossian, Fiona, Fairweather, Carrie, Foley, David, Nutter, Helen, Thompson, Jan, Stewart, Lee, Anastasi, Jenny, Kelly, Jenny, Barnes, Lynne, Glover, Pauline and Turner, Catherine. 2007. "The future nursing workforce in Australia: baseline data for a prospective study of the profile, attrition rates and graduate outcomes in a contemporary cohort of undergraduates." Australian Journal of Advanced Nursing. 25 (2), pp. 11-20.

Article

Fructan 2000
Biggs, David R. and Hancock, Kerrie R.. 2001. "Fructan 2000." Trends in Plant Science. 6 (1), pp. 8-9. https://doi.org/10.1016/S1360-1385(00)01796-9

Article

Expression of a sulfur-rich maize seed storage protein, δ-zein, in white clover (Trifolium repens) to improve forage quality
Sharma, Shashi B., Hancock Kerrie R., Ealing, Paul M. and White, Derek W.R.. 1998. "Expression of a sulfur-rich maize seed storage protein, δ-zein, in white clover (Trifolium repens) to improve forage quality." Molecular Breeding: new strategies in plant improvement. 4 (5), pp. 435-448. https://doi.org/10.1023/A:1009656002068

Article

In vitro digestion of bacterial and plant fructans and effects on ammonia accumulation in cow and sheep rumen fluids
Biggs, David R. and Hancock Kerrie R.. 1998. "In vitro digestion of bacterial and plant fructans and effects on ammonia accumulation in cow and sheep rumen fluids." The Journal of General and Applied Microbiology. 44 (2), pp. 167-171. https://doi.org/10.2323/jgam.44.167

Article

pPE1000: A versatile vector for the expression of epitope-tagged foreign proteins in transgenic plants
Hancock Kerrie R., Phillips, Lorelle D., White, Derek W.R. and Ealing, Paul M.. 1997. "pPE1000: A versatile vector for the expression of epitope-tagged foreign proteins in transgenic plants." BioTechniques: the journal of laboratory technology for bioresearch. 22 (5), pp. 861-863. https://doi.org/10.2144/97225bm16

Article

Identification of sulphur-rich proteins which resist rumen degradation and are hydrolysed rapidly by intestinal proteases
Hancock Kerrie R., Ealing, Paul M. and White, Derek W.R.. 1994. "Identification of sulphur-rich proteins which resist rumen degradation and are hydrolysed rapidly by intestinal proteases." The British Journal of Nutrition: an international journal of nutritional science. 72 (6), pp. 855-863. https://doi.org/10.1079/BJN19940090

Article

Expression of the pea albumin 1 gene in transgenic white clover and tobacco
Ealing, Paul M., Hancock Kerrie R. and White, Derek D. W.. 1994. "Expression of the pea albumin 1 gene in transgenic white clover and tobacco." Transgenic Research. 3 (6), pp. 344-354. https://doi.org/10.1007/BF01976766

Article

Expression and nucleotide sequence of the Clostridium acetobutylicum β-galactosidase gene cloned in Escherichia coli
Hancock Kerrie R., Rockman, Eva, Young, Carolyn A., Pearce, Lindsay, Maddox, Ian S. and Scott, Barry. 1991. "Expression and nucleotide sequence of the Clostridium acetobutylicum β-galactosidase gene cloned in Escherichia coli." Journal of Bacteriology. 173 (10), pp. 3084-3095. https://doi.org/10.1128/jb.173.10.3084-3095.1991

Article

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