Dr Francis Gacenga


Dr Francis Gacenga
NameDr Francis Gacenga
Email Addressfrancis.gacenga@unisq.edu.au
Job TitleSenior Digital Research Advisor
QualificationsBA(Hons) Kenyatta, GDipMIS Greenwich, MBA Nairobi, PhD USQ
DepartmentOffice of Research
Research Infrastructure Admin
AffiliationsCentre for Sustainable Agricultural Systems
ORCIDhttps://orcid.org/0000-0003-3021-1012
  • 45734
    total views of outputs
  • 10763
    total downloads of outputs
  • 9
    views of outputs this month
  • 5
    downloads of outputs this month

Biography

Dr Francis Gacenga is an Information Systems Researcher and Research Infrastructure Manager with two decades of national and international experience leading IT teams and projects. Francis has worked in a variety of academic roles as a Senior Lecturer, Lecturer, Examiner, Principal Investigator, and Research Investigator. He has worked in industry as an IT Service Manager, Systems Analyst, Systems Administrator, Programmer and Trainer. He is an experienced digital research infrastructure and services manager, research data management expert and the senior digital research advisor at University of Southern Queensland (UniSQ). Francis has led successful research infrastructure and Services refresh projects for UniSQ valued at over $1.8 Million implementing data collection, processing, storage and management infrastructure and services. Francis was UniSQ’s lead on the 2022 ARDC funded, Agricultural Research Federation (AgReFed) Platforms project where he worked on making an Agriculture Drought Monitor dataset FAIR, implementing FAIR scientific workflows and exemplars for Crop Modelling and Management. In 2021 Francis was one of the six editors of the ARDC funded Institutional Underpinnings project that developed Australia’s first National Research Data Management Framework. In 2019, Francis with colleagues was awarded funding by the Australian Academy of Sciences (AAS) 2019 Theo Murphy Initiative to develop and deliver a national workshop on reproducible research to build the research data management capacity of Early and Mid-Career (EMCR) researchers. He is currently part of a team undertaking research funded by Soils Cooperative Research Centre (CRC) 2023/4_3.006 - Knowledge-guided machine-learning optimisation of soil constraint management where he is responsible for implementing FAIR aligned project research data management. He has published journals, conference articles, datasets, books, book chapters, seminars and workshops in academic and practitioner outlets on the subjects of IT Service Management, Design Science, FAIR data implementation, reproducible research and data management. He is a Senior Member of the Australian Computer Society and previously chaired the ACS Toowoomba Chapter. Francis is an active member of the research data management community and regularly participates and presents at the ARDC sponsored Research Data Management Planning Interest Group, ARDC’s Skills Development Summit and Australasian Research Management Society (ARMS). Francis has developed and delivered research training on making research data FAIR and Research Data Management offered at UniSQ and across Queensland universities. He serves on UniSQ’s Cybersecurity Committee and is UniSQ’s representative on the AgReFed Technical Committee. Francis is a certified Software Carpentry Instructor and has contributed to the development of Carpentries training materials and organised and delivered numerous workshops.

Employment

PositionOrganisationFromTo
Senior Digital Research AdvisorUniversity of Southern Queensland20142023

Expertise

IT Service Management, Research Data Management, Design Science

Fields of Research

  • 460104. Applications in physical sciences
  • 460105. Applications in social sciences and education
  • 460905. Information systems development methodologies and practice
  • 460908. Information systems organisation and management

Professional Membership

Professional MembershipYear
Australian Computer Society
BA(Hons)
Kenyatta
1997
GDipMIS
Greenwich
2003
MBA
Nairobi
2000
PhD
USQ
2013

Using ARDC Nectar VMs, Jupyter Hub and GitHub to Deploy Agricultural Modelling Applications on the AgReFed Platform

Gacenga, Francis and An-Vo, Duc-Anh. 2023. "Using ARDC Nectar VMs, Jupyter Hub and GitHub to Deploy Agricultural Modelling Applications on the AgReFed Platform." eResearch Australasia 2023 Conference. Brisbane, Australia 16 - 20 Oct 2023 Australia.

Making an Agricultural Research Dataset FAIR: A case study of the Australian Drought Monitor Dataset

Gacenga, Francis, An-Vo, Duc-Anh, Cobon, David, Young, Richard and McCulloch, Jillian. 2023. "Making an Agricultural Research Dataset FAIR: A case study of the Australian Drought Monitor Dataset." eResearch Australasia 2023 Conference. Brisbane, Australia 16 - 20 Oct 2023 Australia.

Research Data Management Framework for Institutions

ARDC. 2023. Research Data Management Framework for Institutions. Australia. Zenodo. https://doi.org/10.5281/zenodo.6392340

Australian Drought Monitor

Cobon, David, Gacenga, Francis, An-Vo, Duc-Anh, Pudmenzky, Christa, Nguyen-Huy, Thong, Stone, Roger, Guillory, Laura, Jackson, J, Svoboda, M., Swigart, J. and Meat & Livestock Australia. 2022. Australian Drought Monitor. Toowoomba. https://doi.org/10.26192/dmek-v625

Application of FAIR and CARE Principles in Research Data Management Practice

Gacenga, Francis, Chesters, Racheal, Nguyen-Huy, Thong, Adeyinka, Adewuyi Ayodele and Rose, Samantha. 2021. "Application of FAIR and CARE Principles in Research Data Management Practice." 2021 Australasian Research Management Society VirtualConference (2021 ARMS Virtual Conference Conference): Disrupting the Status Quo: Challenging the Research and Innovation Culture. Online 03 - 05 Nov 2021 Australia.

An evaluation of the effectiveness of adoption and implementation of FAIR (Findable, Accessible, Interoperable and Reusable) data management principles in research – a case study of the University of Southern Queensland

Gacenga, Francis, Chesters, Racheal, Nguyen-Huy, Thong and Rose, Samantha. 2021. "An evaluation of the effectiveness of adoption and implementation of FAIR (Findable, Accessible, Interoperable and Reusable) data management principles in research – a case study of the University of Southern Queensland." 2021 Collaborative Conference on Computational & Data Intensive Science (C3DIS). Online 06 - 08 Jul 2021 Australia.

A Performance Measurement Framework for IT Service Management

Gacenga, Francis. A Performance Measurement Framework for IT Service Management. Springfield. https://doi.org/10.26192/jngt-yc63

Data, data everywhere…and yet nowhere. RDM for HDRs

Kelly, Tricia and Gacenga, Francis. 2020. "Data, data everywhere…and yet nowhere. RDM for HDRs." 2020 15th Research Data Alliance (RDA) Plenary Meeting 18 - 20 March. Online 18 - 20 Mar 2020 Online.

Open Data, Materials and Code Introduction

Gacenga, Francis, Sparks, Adam and Del Ponte, Emerson M.. 2019. "Open Data, Materials and Code Introduction." Panczack, R., Gacenga, F., Sparks, A., King, R., Baker, P., Li, L., Schnyder, N., Lim, C. and Vickers-Jones, R. (ed.) Re:Produce Workshop - A Theo Murphy Initiative. Brisbane, Australia 10 - 11 Dec 2019 Australia. https://doi.org/10.17605/OSF.IO/XQ7C5

Navigating the terrain of methodological uncertainties to new spaces of research

Salton, Yvonne. 2016. "Navigating the terrain of methodological uncertainties to new spaces of research." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Switzerland. Palgrave Macmillan. pp. 67-78

Working Beyond the Research Maze

Jensen-Clayton, Cecily and Murray, Atholl. 2016. "Working Beyond the Research Maze ." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: Contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Switzerland. Springer. pp. 253-273

Working in the Research Maze: At What Price?

Jensen-Clayton, Cecily and Murray, Atholl. 2016. "Working in the Research Maze: At What Price? " Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: Contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Springer. pp. 21-45

Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management

Gacenga, Francis. 2009. Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management. Toowoomba. University of Southern Queensland. https://doi.org/10.26192/q37yz

Part 1: Navigating the politics, ethics, philosophies and theories of education research mazes: Introduction

Danaher, Patrick Alan. 2016. "Part 1: Navigating the politics, ethics, philosophies and theories of education research mazes: Introduction." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Basingstoke, United Kingdom. Palgrave Macmillan. pp. 17-20

Navigating, negotiating and nullifying education research mazes: successful strategies for mobilising contextual, conceptual, methodological and transformational challenges and opportunities

Danaher, Patrick Alan, Rossi, Dolene and Gacenga, Francis. 2016. "Navigating, negotiating and nullifying education research mazes: successful strategies for mobilising contextual, conceptual, methodological and transformational challenges and opportunities." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Cham, Switzerland. Palgrave Macmillan. pp. 1-16

Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers

Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) 2016. Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Cham, Switzerland. Palgrave Macmillan.

Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure

Burke, Katie. 2016. "Investigating creative arts practices in Australian home education through design-based research: entering the research maze with the spirit of adventure." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Switzerland. Palgrave Macmillan. pp. 115-130

The HPC next door: enabling research outcomes using QCIF HPC facilities

Gacenga, Francis, Bell, Jason, Samalca, Irvin K. and Brieva, Daniel. 2014. "The HPC next door: enabling research outcomes using QCIF HPC facilities." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014

Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes

Gacenga, Francis, Kelly, Nick and Rayment, Erin. 2014. "Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014 Sydney, Australia.

You don't know what you don't know: ethics and participant consent issues for eResearch users

Ostini, Jenny, Gacenga, Francis, Pocock, Celmara and Whiteside, Eliza. 2014. "You don't know what you don't know: ethics and participant consent issues for eResearch users." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014 Sydney, Australia.

IT service management: a cross-national study of ITIL adoption

Marrone, Mauricio, Gacenga, Francis, Cater-Steel, Aileen and Kolbe, Lutz. 2014. "IT service management: a cross-national study of ITIL adoption." Communications of the Association for Information Systems. 34 (1), pp. 865-892. https://doi.org/10.17705/1cais.03449

A performance measurement framework for IT service management

Gacenga, Francis Njoroge. 2013. A performance measurement framework for IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

Alleviating design silence in design science research: a proposal of a design method

Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Alleviating design silence in design science research: a proposal of a design method." McClean, Rachel (ed.) 11th European Conference on Research Methods in Business and Management. Bolton, United Kingdom 28 - 29 Jun 2012 Reading, UK.

Extending the IT service quality measurement framework through a systematic literature review

Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6

Measuring IT service management performance: a model development

Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119

A proposal and evaluation of a design method in design science research

Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "A proposal and evaluation of a design method in design science research." Electronic Journal of Business Research Methods. 10 (2), pp. 89-100.

IT service management: towards a contingency theory of performance measurement

Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.

Measuring the performance of service orientated IT management

Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).

Keeping score: measuring ITSM performance

Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.

Performance measurement of IT service management: a case study of an Australian university

Gacenga, Francis and Cater-Steel, Aileen. 2011. "Performance measurement of IT service management: a case study of an Australian university." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.

Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]

Gacenga, Francis, Cater-Steel, Aileen and Tan, Wui-Gee. 2011. "Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.

Measuring the performance of IT service management

Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.

An International Analysis of IT Service Management Benefits and Performance Measurement

Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525

Delivering value through IT service management metrics

Gacenga, Francis and Cater-Steel, Aileen. 2010. "Delivering value through IT service management metrics." ITSMF Bulletin: Informed Intelligence. Summer, pp. 8-9.

What's Your PMF challenge?

Gacenga, Francis and Cater-Steel, Aileen. 2010. "What's Your PMF challenge?" ITSMF Bulletin: Informed Intelligence. Winter, pp. 15-17.