Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes

Paper


Gacenga, Francis, Kelly, Nick and Rayment, Erin. 2014. "Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014 Sydney, Australia.
Paper/Presentation Title

Pleasant encounters of the VM kind: leveraging on NeCTAR VMs to achieve research outcomes

Presentation TypePaper
AuthorsGacenga, Francis (Author), Kelly, Nick (Author) and Rayment, Erin (Author)
Journal or Proceedings TitleeResearch Australasia 2014 Conference
Number of Pages3
Year2014
Place of PublicationSydney, Australia
Web Address (URL) of Paperhttps://eresearchau.files.wordpress.com/2014/07/eresau2014_submission_73.pdf
Conference/EventeResearch Australasia 2014 Conference: Towards Unified Global Research
Event Details
eResearch Australasia 2014 Conference: Towards Unified Global Research
Event Date
27 to end of 31 Oct 2014
Event Location
Melbourne, Australia
Abstract

This paper presents the journey taken by researchers at Queensland Cyber Infrastructure Foundation (QCIF) member universities in achieving research outcomes using QCIF eResearch services. Researchers at University of Southern Queensland (USQ) who need to host web services on tight research budgets encounter the challenge of competing priorities on scarce ICT resources. The process of either setting up a physical server or accessing locally hosted Virtual Machines (VM)s can be time consuming and expensive. This paper provides a study of the journeys of two researchers working on different projects requiring web hosting, detailing their experiences and how use of National eResearch Collaboration Tools and Resources (NeCTAR) VMs is enhancing their research outcomes. Through USQ's QCIF membership, the researchers were able to access NeCTAR VMs and eResearch service support that reduced the time, effort and cost of webhosting services for their research. The key value of the QCIF eResearch service delivered to the researchers was the integrated service model that was responsive to each researcher's unique requirements. The researchers were able to get questions answered and issues resolved in a timely way that allowed for a quick turnaround of their web server implementation. The collaborative approach to providing eResearch services offered by QCIF meant that the researchers in each of QCIF's member universities can draw on the resources, skills and expertise from a larger pool, thus enabling responsiveness, scalability and the agility required to respond to each researchers unique requirements. The eResearch analysts work in a close network and provide mutual support and collaboration in facilitating researcher outcomes.

KeywordsVM; virtual machine; eResearch; collaboration
ANZSRC Field of Research 2020460908. Information systems organisation and management
500107. Professional ethics
460799. Graphics, augmented reality and games not elsewhere classified
Public Notes

This publication is copyright. It may be reproduced in whole or in part for the purposes of study, research, or review, but is subject to the inclusion of an acknowledgment of the source.

Byline AffiliationsOffice of Research
Australian Digital Futures Institute
Institution of OriginUniversity of Southern Queensland
Permalink -

https://research.usq.edu.au/item/q2x65/pleasant-encounters-of-the-vm-kind-leveraging-on-nectar-vms-to-achieve-research-outcomes

Download files


Published Version
eresau2014_submission_73.pdf
File access level: Anyone

  • 1707
    total views
  • 125
    total downloads
  • 1
    views this month
  • 2
    downloads this month

Export as

Related outputs

Australian teachers’ causal attributions along a motivational continuum in supporting their resilience
Peel, Karen, Kelly, Nick and Danaher, Patrick A.. 2024. "Australian teachers’ causal attributions along a motivational continuum in supporting their resilience." Issues in Educational Research. 34 (1), pp. 163-182.
Applying the FAIR principles to the Drought Monitor to improve accessibility of data
Gacenga, Francis, An-Vo, Duc-Anh, McCulloch, Jillian and Cobon, David. 2024. "Applying the FAIR principles to the Drought Monitor to improve accessibility of data." 30th Conference of the Australian Meteorological and Oceanographic Society. Canberra, Australia 05 - 09 Feb 2024 Australia.
Using ARDC Nectar VMs, Jupyter Hub and GitHub to Deploy Agricultural Modelling Applications on the AgReFed Platform
Gacenga, Francis and An-Vo, Duc-Anh. 2023. "Using ARDC Nectar VMs, Jupyter Hub and GitHub to Deploy Agricultural Modelling Applications on the AgReFed Platform." eResearch Australasia 2023 Conference. Brisbane, Australia 16 - 20 Oct 2023 Australia.
Making an Agricultural Research Dataset FAIR: A case study of the Australian Drought Monitor Dataset
Gacenga, Francis, An-Vo, Duc-Anh, Cobon, David, Young, Richard and McCulloch, Jillian. 2023. "Making an Agricultural Research Dataset FAIR: A case study of the Australian Drought Monitor Dataset." eResearch Australasia 2023 Conference. Brisbane, Australia 16 - 20 Oct 2023 Australia.
Analysing teachers’ figurative language to shed new light on teacher resilience
Peel, K.L., Kelly, N., Danaher, P.A., Harreveld, B and Mulligan, D.. 2023. "Analysing teachers’ figurative language to shed new light on teacher resilience." Teaching and Teacher Education. 130. https://doi.org/10.1016/j.tate.2023.104175
Australian Drought Monitor
Cobon, David, Gacenga, Francis, An-Vo, Duc-Anh, Pudmenzky, Christa, Nguyen-Huy, Thong, Stone, Roger, Guillory, Laura, Jackson, J, Svoboda, M., Swigart, J. and Meat & Livestock Australia. 2022. Australian Drought Monitor. Toowoomba. https://doi.org/10.26192/dmek-v625
A Performance Measurement Framework for IT Service Management
Gacenga, Francis. A Performance Measurement Framework for IT Service Management. Springfield. https://doi.org/10.26192/jngt-yc63
Critical online learning networks of teachers: communality and collegiality as contingent elements
Kelly, Nick, Clara, Marc, Kehrwald, Benjamin A. and Danaher, P. A.. 2020. "Critical online learning networks of teachers: communality and collegiality as contingent elements." Simpson, Ashley and Dervin, Fred (ed.) The meaning of criticality in education research: reflecting on critical pedagogy. Cham, Switzerland. Palgrave Macmillan. pp. 101-126
Application of FAIR and CARE Principles in Research Data Management Practice
Gacenga, Francis, Chesters, Racheal, Nguyen-Huy, Thong, Adeyinka, Adewuyi Ayodele and Rose, Samantha. 2021. "Application of FAIR and CARE Principles in Research Data Management Practice." 2021 Australasian Research Management Society VirtualConference (2021 ARMS Virtual Conference Conference): Disrupting the Status Quo: Challenging the Research and Innovation Culture. Online 03 - 05 Nov 2021 Australia.
An evaluation of the effectiveness of adoption and implementation of FAIR (Findable, Accessible, Interoperable and Reusable) data management principles in research – a case study of the University of Southern Queensland
Gacenga, Francis, Chesters, Racheal, Nguyen-Huy, Thong and Rose, Samantha. 2021. "An evaluation of the effectiveness of adoption and implementation of FAIR (Findable, Accessible, Interoperable and Reusable) data management principles in research – a case study of the University of Southern Queensland." 2021 Collaborative Conference on Computational & Data Intensive Science (C3DIS). Online 06 - 08 Jul 2021 Australia.
Can massive communities of teachers facilitate collaborative reflection? Fractal design as a possible answer
Clara, Marc, Kelly, Nick, Mauri, Teresa and Danaher, P. A.. 2017. "Can massive communities of teachers facilitate collaborative reflection? Fractal design as a possible answer." Asia-Pacific Journal of Teacher Education. 45 (1), pp. 86-98. https://doi.org/10.1080/1359866X.2015.1095280
Data, data everywhere…and yet nowhere. RDM for HDRs
Kelly, Tricia and Gacenga, Francis. 2020. "Data, data everywhere…and yet nowhere. RDM for HDRs." 2020 15th Research Data Alliance (RDA) Plenary Meeting 18 - 20 March. Online 18 - 20 Mar 2020 Online.
Navigating, negotiating and nullifying education research mazes: successful strategies for mobilising contextual, conceptual, methodological and transformational challenges and opportunities
Danaher, Patrick Alan, Rossi, Dolene and Gacenga, Francis. 2016. "Navigating, negotiating and nullifying education research mazes: successful strategies for mobilising contextual, conceptual, methodological and transformational challenges and opportunities." Rossi, Dolene, Gacenga, Francis and Danaher, Patrick Alan (ed.) Navigating the education research maze: contextual, conceptual, methodological and transformational challenges and opportunities for researchers. Cham, Switzerland. Palgrave Macmillan. pp. 1-16
Early career teachers’ intentions to leave the profession: the complex relationships among preservice education, early career support, and job satisfaction
Kelly, Nick, Cespedes, Marcela, Clara, Marc and Danaher, Patrick A.. 2019. "Early career teachers’ intentions to leave the profession: the complex relationships among preservice education, early career support, and job satisfaction." Australian Journal of Teacher Education. 44 (3), pp. 93-113. https://doi.org/10.14221/ajte.2018v44n3.6
Open Data, Materials and Code Introduction
Gacenga, Francis, Sparks, Adam and Del Ponte, Emerson M.. 2019. "Open Data, Materials and Code Introduction." Panczack, R., Gacenga, F., Sparks, A., King, R., Baker, P., Li, L., Schnyder, N., Lim, C. and Vickers-Jones, R. (ed.) Re:Produce Workshop - A Theo Murphy Initiative. Brisbane, Australia 10 - 11 Dec 2019 Australia. https://doi.org/10.17605/OSF.IO/XQ7C5
Slipping through the cracks: teachers who miss out on early career support
Kelly, Nick, Sim, Cheryl and Ireland, Michael. 2018. "Slipping through the cracks: teachers who miss out on early career support." Asia-Pacific Journal of Teacher Education. 46 (3), pp. 292-316. https://doi.org/10.1080/1359866X.2018.1441366
Networked learning for agricultural extension: a framework for analysis and two cases
Kelly, Nick, Bennett, John McLean and Starasts, Ann. 2017. "Networked learning for agricultural extension: a framework for analysis and two cases." Journal of Agricultural Education and Extension: international journal on changes in agricultural knowledge and action systems. 23 (5), pp. 399-414. https://doi.org/10.1080/1389224X.2017.1331173
A framework for self-determination in massive open online courses: design for autonomy, competence, and relatedness
Martin, Neil I., Kelly, Nick and Terry, Peter C.. 2018. "A framework for self-determination in massive open online courses: design for autonomy, competence, and relatedness." Australasian Journal of Educational Technology. 34 (2), pp. 35-55. https://doi.org/10.14742/ajet.3722
Early career teacher peer support through private groups in social media
Mercieca, Bernadette and Kelly, Nick. 2018. "Early career teacher peer support through private groups in social media." Asia-Pacific Journal of Teacher Education. 46 (1), pp. 61-77. https://doi.org/10.1080/1359866X.2017.1312282
Using process analysis techniques to understand students' learning strategies with computer models
Markauskaite, Lina, Jacobson, Michael J., Southavilay, Vilaythong and Kelly, Nick. 2012. "Using process analysis techniques to understand students' learning strategies with computer models." Tyson, Cynthia A. (ed.) 2012 American Educational Research Association Annual Meeting (AERA 2012). Vancouver, Canada 13 - 17 Apr 2012 Washington, DC. United States.
Alleviating design silence in design science research: a proposal of a design method
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Alleviating design silence in design science research: a proposal of a design method." McClean, Rachel (ed.) 11th European Conference on Research Methods in Business and Management. Bolton, United Kingdom 28 - 29 Jun 2012 Reading, UK.
Interpretation as driver for psychological creativity
Kelly, Nick and Gero, John S.. 2011. "Interpretation as driver for psychological creativity." Goel, Ashok K. (ed.) 8th ACM conference on Creativity and Cognition (C&C 2011): Creativity and Technology. Atlanta, Georgia 03 - 06 Nov 2011 New York, NY. United States. https://doi.org/10.1145/2069618.2069693
Online learning networks for pre-service and early career teachers
Kelly, Nick, Clara, Marc, Kehrwald, Benjamin and Danaher, Patrick Alan. 2016. Online learning networks for pre-service and early career teachers. Basingstoke, United Kingdom. Palgrave Macmillan.
Model-based learning about climate change with productive failure: preliminary findings
Jacobson, Michael J., Markauskaite, Lina, Kelly, Nick and Stokes, Paul G.. 2012. "Model-based learning about climate change with productive failure: preliminary findings." Tyson, Cynthia A. (ed.) 2012 American Educational Research Association Annual Meeting (AERA 2012). Vancouver, Canada 13 - 17 Apr 2012 Washington, DC. United States.
Digital apprehension and first year university students
Smith, Heather, Quinn, Andrea and Kelly, Nick. 2015. "Digital apprehension and first year university students." Ho, Curtis and Lin, Grace (ed.) E-Learn 2015: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2015. Kona, United States 19 - 22 Oct 2015 Chesapeake, VA, United States .
Teacher peer support in social network sites
Kelly, Nick and Antonio, Amy. 2016. "Teacher peer support in social network sites." Teaching and Teacher Education. 56, pp. 138-149. https://doi.org/10.1016/j.tate.2016.02.007
Situated interpretation in computational creativity
Kelly, Nick and Gero, John S.. 2015. "Situated interpretation in computational creativity." Knowledge-Based Systems. 80 (1), pp. 48-57. https://doi.org/10.1016/j.knosys.2014.12.005
An integrated approach to attracting and retaining teachers in rural and remote parts of Australia
Kelly, Nick and Fogarty, Rod. 2015. "An integrated approach to attracting and retaining teachers in rural and remote parts of Australia." Journal of Economic and Social Policy. 17 (2).
Theory-led design of instruments and representations in learning analytics: developing a novel tool for orchestration of online collaborative learning
Kelly, Nick, Thompson, Kate and Yeoman, Pippa. 2015. "Theory-led design of instruments and representations in learning analytics: developing a novel tool for orchestration of online collaborative learning." Journal of Learning Analytics. 2 (2), pp. 14-42. https://doi.org/10.18608/jla.2015.22.3
Exploring relationships between undergraduate students' use of eLearning system, library, and learning outcomes
Jara, Magdalena, Kelly, Nick, Montenegro, Maximilliano, Gonzalez, Carlos, Alarcon, Rosa, Saurina, Elvira, Peralta, Montserrat and Cano, Felipe. 2014. "Exploring relationships between undergraduate students' use of eLearning system, library, and learning outcomes." Rensing, Christoph, de Freitas, Sara, Ley, Tobias and Munoz-Merino, Pedro J. (ed.) 9th European Conference on Technology-Enhanced Learning (ECTEL 2014): Open Learning and Teaching in Educational Communities. Graz, Austria 16 - 19 Sep 2014 Switzerland. https://doi.org/10.1007/978-3-319-11200-8
IT service management: a cross-national study of ITIL adoption
Marrone, Mauricio, Gacenga, Francis, Cater-Steel, Aileen and Kolbe, Lutz. 2014. "IT service management: a cross-national study of ITIL adoption." Communications of the Association for Information Systems. 34 (1), pp. 865-892. https://doi.org/10.17705/1cais.03449
The HPC next door: enabling research outcomes using QCIF HPC facilities
Gacenga, Francis, Bell, Jason, Samalca, Irvin K. and Brieva, Daniel. 2014. "The HPC next door: enabling research outcomes using QCIF HPC facilities." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014
You don't know what you don't know: ethics and participant consent issues for eResearch users
Ostini, Jenny, Gacenga, Francis, Pocock, Celmara and Whiteside, Eliza. 2014. "You don't know what you don't know: ethics and participant consent issues for eResearch users." eResearch Australasia 2014 Conference: Towards Unified Global Research. Melbourne, Australia 27 - 31 Oct 2014 Sydney, Australia.
Attenuation of protease activity in chronic wound fluid with bisphosphonate-functionalised hydrogels
Rayment, Erin A., Dargaville, Tim R., Shooter, Gary K., George, Graeme A. and Upton, Zee. 2008. "Attenuation of protease activity in chronic wound fluid with bisphosphonate-functionalised hydrogels." Biomaterials. 29 (12), pp. 1785-1795. https://doi.org/10.1016/j.biomaterials.2007.12.043
Increased matrix metalloproteinase-9 (MMP-9) activity observed in chronic wound fluid is related to the clinical severity of the ulcer
Rayment, E. A., Upton, Z. and Shooter, G. K.. 2008. "Increased matrix metalloproteinase-9 (MMP-9) activity observed in chronic wound fluid is related to the clinical severity of the ulcer." British Journal of Dermatology. 158 (5), pp. 951-961. https://doi.org/10.1111/j.1365-2133.2008.08462.x
Review: finding the culprit: a review of the influences of proteases on the chronic wound environment
Rayment, Erin A. and Upton, Zee. 2009. "Review: finding the culprit: a review of the influences of proteases on the chronic wound environment." International Journal of Lower Extremity Wounds. 8 (1), pp. 19-27. https://doi.org/10.1177/1534734609331596
Concise review: mind the gap: challenges in characterizing and quantifying cell- and tissue-based therapies for clinical translation
Rayment, Erin A. and Williams, David J.. 2010. "Concise review: mind the gap: challenges in characterizing and quantifying cell- and tissue-based therapies for clinical translation." Stem Cells. 28 (5), pp. 996-1004. https://doi.org/10.1002/stem.416
Regenerative medicine, resource and regulation: lessons learned from the remedi project
Ginty, Patrick J., Rayment, Erin A., Hourd, Paul and Williams, David J.. 2011. "Regenerative medicine, resource and regulation: lessons learned from the remedi project." Regenerative Medicine. 6 (2), pp. 241-253. https://doi.org/10.2217/rme.10.89
Human pilot studies reveal the potential of a vitronectin: growth factor complex as a treatment for chronic wounds
Upton, Zee, Wallace, Hilary J., Shooter, Gary K., van Lonkhuyzen, Derek R., Yeoh-Ellerton, Sim, Rayment, Erin A., Fleming, Jacqui M., Broszczak, Daniel, Queen, Douglas, Sibbald, R. Gary, Leavesley, David I. and Stacey, Michael C.. 2011. "Human pilot studies reveal the potential of a vitronectin: growth factor complex as a treatment for chronic wounds." International Wound Journal. 8 (5), pp. 522-532. https://doi.org/10.1111/j.1742-481X.2011.00859.x
Precision manufacturing for clinical-quality regenerative medicines
Williams, David J., Thomas, Robert J., Hourd, Paul C., Chandra, Amit, Ratcliffe, Elizabeth, Liu, Yang, Rayment, Erin A. and Archer, J. Richard. 2012. "Precision manufacturing for clinical-quality regenerative medicines." Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences. 370 (1973), pp. 3924-3949. https://doi.org/10.1098/rsta.2011.0049
Application of response surface methodology to maximize the productivity of scalable automated human embryonic stem cell manufacture
Ratcliffe, Elizabeth, Hourd, Paul, Guijarro-Leach, Juan, Rayment, Erin, Williams, David J. and Thomas, Robert J.. 2013. "Application of response surface methodology to maximize the productivity of scalable automated human embryonic stem cell manufacture." Regenerative Medicine. 8 (1), pp. 39-48. https://doi.org/10.2217/rme.12.109
Constructive interpretation in design thinking
Kelly, Nick and Gero, John. 2009. "Constructive interpretation in design thinking." Cagdas, G. and Colokoglu, B. (ed.) 27th Conference of the Association for Education and Research in Computer Aided Architectural Design in Europe (eCAADe 2009): Computation: The New Realm of Architectural Design. Istanbul, Turkey 16 - 19 Sep 2009 Vienna, Austria.
Constructive interpretation with examples from interpreting floor plans
Kelly, Nick, Gero, John S. and Saunders, Robert. 2011. "Constructive interpretation with examples from interpreting floor plans." Herr, C. M., Gu, N., Roudavsky, S. and Schnabel, M. A. (ed.) 16th International Conference on Computer-Aided Architectural Design Research in Asia (CAADRIA 2011): Circuit Bending, Breaking and Mending. Newcastle, Australia 27 - 29 Apr 2011 Hong Kong.
Beginning teacher support in Australia: towards an online community to augment current support
Kelly, Nick, Reushle, Shirley, Chakrabarty, Sayan and Kinnane, Anna. 2014. "Beginning teacher support in Australia: towards an online community to augment current support." Australian Journal of Teacher Education. 39 (4), pp. 68-82. https://doi.org/10.14221/ajte.2014v39n4.6
Computational modelling of the design conversation as a sequence of situated acts
Kelly, Nick and Gero, John S.. 2012. "Computational modelling of the design conversation as a sequence of situated acts." Kiang, Tan Beng (ed.) 17th International Conference on Computer-Aided Architectural Design Research in Asia (CAADRIA 2012): Beyond Codes and Pixels . Chennai, India 25 - 28 Apr 2012 Chennai, India.
Discovering indicators of successful collaboration using tense: automated extraction of patterns in discourse
Thompson, Kate, Kennedy-Clark, Shannon, Wheeler, Penny and Kelly, Nick. 2014. "Discovering indicators of successful collaboration using tense: automated extraction of patterns in discourse." British Journal of Educational Technology. 45 (3), pp. 461-470. https://doi.org/10.1111/bjet.12151
Combining collaboration spaces: identifying patterns of tool use for decision-making in a networked learning environment
Thompson, Kate and Kelly, Nick. 2012. "Combining collaboration spaces: identifying patterns of tool use for decision-making in a networked learning environment." Hodgson, V., Jones, C., De Laat, M., McConnell, D., Ryberg, T. and Sloep, P. (ed.) 8th International Conference on Networked Learning (NLC 2012). Maastricht, Netherlands 02 - 04 Apr 2012 Lancaster, United Kingdom.
How can CAAD tools be more useful at the early stages of designing? Towards situated agents that interpret
Gero, John S. and Kelly, Nick. 2008. "How can CAAD tools be more useful at the early stages of designing? Towards situated agents that interpret." Nakapan, Walaiporn, Mahaek, Ekkachai, Teeraparbwong, Komson and Nilkaew, Piyaboon (ed.) 13th International Conference on Computer Aided Architectural Design Research in Asia (CAADRIA 2008): Beyond Computer-Aided Design. Chiang Mai, Thailand 09 - 12 Apr 2008 Chiang Mai, Thailand .
Interpretation in design: modelling how the situation changes during design activity
Kelly, Nick and Gero, John S.. 2014. "Interpretation in design: modelling how the situation changes during design activity." Research in Engineering Design. 25 (2), pp. 109-124. https://doi.org/10.1007/s00163-013-0168-y
Integrating technology, pedagogy and content in mathematics education
Handal, Boris, Campbell, Chris, Cavanagh, Michael, Petocz, Peter and Kelly, Nick. 2012. "Integrating technology, pedagogy and content in mathematics education." Journal of Computers in Mathematics and Science Teaching. 31 (4), pp. 387-413.
Using automated and fine-grained analysis of pronoun use as indicators of progress in an online collaborative project
Thompson, Kate, Kennedy-Clark, Shannon, Kelly, Nick and Wheeler, Penny. 2013. "Using automated and fine-grained analysis of pronoun use as indicators of progress in an online collaborative project." Rummel, Nicol, Kapur, Manu, Nathan, Mitchell and Puntambekar, Sadhana (ed.) 10th International Conference on Computer-Supported Collaborative Learning (CSCL 2013): To See the World and a Grain of Sand: Learning across Levels of Space, Time, and Scale. Madison, WI. United States 15 - 19 Jun 2013 New York, NY. United States.
An opportunity to support beginning teachers in the transition from higher education into practice
Kelly, Nick. 2013. "An opportunity to support beginning teachers in the transition from higher education into practice ." Carter, Helen, Gosper, Maree and Hedberg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013 Sydney, Australia.
Technological pedagogical content knowledge of secondary mathematics teachers
Handal, Boris, Campbell, Chris, Cavanagh, Michael, Petocz, Peter and Kelly, Nick. 2013. "Technological pedagogical content knowledge of secondary mathematics teachers." Contemporary Issues in Technology and Teacher Education. 13 (1), pp. 22-40.
Processes of decision-making with adaptive combinations of wiki and chat tools
Thompson, Kate and Kelly, Nick. 2012. "Processes of decision-making with adaptive combinations of wiki and chat tools." van Aalst, Jan, Thompson, Kate, Jacobsob, Michael J. and Reimann, Peter (ed.) 10th International Conference of the Learning Sciences (ICLS 2012): The Future of Learning. Sydney, Australia 02 - 06 Jul 2012 Sydney, Australia.
Agent-based computer models for learning about climate change and process analysis techniques
Kelly, Nick, Jacobson, Michael J., Markauskaite, Lina and Southavilay, Vilaythong. 2012. "Agent-based computer models for learning about climate change and process analysis techniques." van Aalst, Jan, Thompson, Kate, Jacobson, Michael J. and Reimann, Peter (ed.) 10th International Conference of the Learning Sciences (ICLS 2012): The Future of Learning. Sydney, Australia 02 - 06 Jul 2012 Sydney, Australia.
Processing and visualizing data in complex learning environments
Thompson, Kate, Ashe, David, Carvalho, Lucila, Goodyear, Peter, Kelly, Nick and Parisio, Martin. 2013. "Processing and visualizing data in complex learning environments." American Behavioral Scientist. 57 (10), pp. 1401-1420. https://doi.org/10.1177/0002764213479368
A proposal and evaluation of a design method in design science research
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "A proposal and evaluation of a design method in design science research." Electronic Journal of Business Research Methods. 10 (2), pp. 89-100.
A performance measurement framework for IT service management
Gacenga, Francis Njoroge. 2013. A performance measurement framework for IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
Extending the IT service quality measurement framework through a systematic literature review
Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6
IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.
Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.
Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119
Measuring the performance of service orientated IT management
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).
Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.
Performance measurement of IT service management: a case study of an Australian university
Gacenga, Francis and Cater-Steel, Aileen. 2011. "Performance measurement of IT service management: a case study of an Australian university." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.
Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]
Gacenga, Francis, Cater-Steel, Aileen and Tan, Wui-Gee. 2011. "Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.
An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525
Delivering value through IT service management metrics
Gacenga, Francis and Cater-Steel, Aileen. 2010. "Delivering value through IT service management metrics." ITSMF Bulletin: Informed Intelligence. Summer, pp. 8-9.
What's Your PMF challenge?
Gacenga, Francis and Cater-Steel, Aileen. 2010. "What's Your PMF challenge?" ITSMF Bulletin: Informed Intelligence. Winter, pp. 15-17.
Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management
Gacenga, Francis. 2009. Results from a survey of members of the IT Service Management Forum of Australia to measure the performance of service orientated IT management. Toowoomba. University of Southern Queensland. https://doi.org/10.26192/q37yz