A critical theory approach to information technology transfer to the developing world and a critique of maintained assumptions in the literature

Edited book (chapter)

Al-Mabrouk, Khalid and James, Kieran. 2009. "A critical theory approach to information technology transfer to the developing world and a critique of maintained assumptions in the literature." Cater-Steel, Aileen and Al-Hakim, Latif (ed.) Information systems research methods, epistemology, and applications. Hershey PA, USA. IGI Global. pp. 73-87
Chapter Title

A critical theory approach to information technology transfer to the developing world and a critique of maintained assumptions in the literature

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleInformation systems research methods, epistemology, and applications
AuthorsAl-Mabrouk, Khalid (Author) and James, Kieran (Author)
EditorsCater-Steel, Aileen and Al-Hakim, Latif
Page Range73-87
Number of Pages15
Year2009
PublisherIGI Global
Place of PublicationHershey PA, USA
ISBN9781605660400
Web Address (URL)http://www.igi-global.com/reference/details.asp?id=8303
Abstract

This chapter reviews some of the existing Information Technology Transfer (ITT) literature and suggests that it has fallen victim to the well-known limitations of an economic rationalist and positivist worldview. In particular we challenge the extensive use of the term 'success' in the ITT literature, arguing that it is problematic for several reasons. Mainstream ITT research portrays ITT as primarily linear, incremental, and progressive in line with the economic rationalist belief that a 'rising tide lifts all boats.' We suggest Marx's theory of dialectical materialism as an alternative to the dominant hegemony and encourage researchers in ITT to accept the fact that internal contradictions are part of a dialectic system. We encourage ITT researchers to view local resistance more sympathetically. Concerted efforts
should be made to understand and dialog with the Other. Overall we recommend more interview based case study research in preference to mass-mail out surveys which may prove ineffective in reaching a broad segment of the population in non-Western locations. The existing literature has a preoccupation with educated urban elites and Transnational Corporations may also prove to be a hindrance to both our increased understanding and radical social change.

Keywordscritical theory; dialectical materialism; information technology transfer; success; technological rationality
ANZSRC Field of Research 2020469999. Other information and computing sciences not elsewhere classified
500201. History and philosophy of engineering and technology
440703. Economic development policy
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Byline AffiliationsSchool of Information Systems
School of Accounting, Economics and Finance
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