The challenges and successes of psychological service delivery to rural south west Queensland

Presentation


Mann, W. and du Preez, Jan. 2010. "The challenges and successes of psychological service delivery to rural south west Queensland." Mrowinski, Vicky, Kyrios, Michael and Voudouris, Nicholas (ed.) 27th International Congress of Applied Psychology (ICAP 2010). Melbourne, Australia 11 - 16 Jul 2010 Melbourne, Australia.
Paper/Presentation Title

The challenges and successes of psychological service delivery to rural south west Queensland

Presentation TypePresentation
AuthorsMann, W. (Author) and du Preez, Jan (Author)
EditorsMrowinski, Vicky, Kyrios, Michael and Voudouris, Nicholas
Journal or Proceedings TitleAbstracts of the 27th International Congress of Applied Psychology (ICAP 2010)
Number of Pages2
Year2010
Place of PublicationMelbourne, Australia
Web Address (URL) of Paperhttp://www.icap2010.com
Conference/Event27th International Congress of Applied Psychology (ICAP 2010)
Event Details
27th International Congress of Applied Psychology (ICAP 2010)
Event Date
11 to end of 16 Jul 2010
Event Location
Melbourne, Australia
Abstract

General Practitioners and mental health clinicians recognise and acknowledge the expertise of psychologists in the diagnosis and management of the full range of mental health problems. This presentation highlights the
challenges of recruiting and retaining sufficient numbers of psychologists by a particular service provider, while also outlining a particularly effective strategy implemented over the past decade. Continuing difficulties are identified with some options suggested as part solutions. Data is presented illustrating the scope of the
challenges faced: nature and extent of mental health problems; scale of demand and geographic are covered; comparative research involving other service providers. The
organisation has been recruiting and employing qualified and experienced psychologists for South West Queensland region for the past 13 years. The challenge to the organisation to offer effective and continuous services hinges on the difficulties of recruitment and retention of staff in these areas. The practice of sponsoring
psychologists from abroad, who meet the standards of the Australian Psychological Society as well as the Queensland Board of Psychology, has proven to be an effective strategy. This has allowed for effective service delivery in this region as described by the community, GPs and
consumers in a recent survey. Service delivery remains a challenge due to numerous reasons to be explored. Of particular note is the challenge of managing a situation in which overseastrained psychologists with a particular cultural orientation are required to serve an ever
changing multi-cultural population in the South
West Queensland region. A future based exploration of ways to support these psychologists—personally and professionally — whilst delivering an effective service within this multicultural environment is outlined.

Keywordsdiagnosis; general practitioners; overseas-trained psychologists; recruiting psychologists; psychological service providers
ANZSRC Field of Research 2020520599. Social and personality psychology not elsewhere classified
520399. Clinical and health psychology not elsewhere classified
420313. Mental health services
Public Notes

Only abstracts published in conference proceedings, as supplied here.

Byline AffiliationsRHealth, Australia
Department of Psychology
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