Suicidal behaviours and moderator support in online health communities: a scoping review

Article


Perry, Amanda, Pyle, Denise, Lamont-Mills, Andrea, du Plessis, Carol and du Preez, Jan. 2021. "Suicidal behaviours and moderator support in online health communities: a scoping review." BMJ Open. 11 (6). https://doi.org/10.1136/bmjopen-2020-047905
Article Title

Suicidal behaviours and moderator support in online health communities: a scoping review

ERA Journal ID200230
Article CategoryArticle
AuthorsPerry, Amanda (Author), Pyle, Denise (Author), Lamont-Mills, Andrea (Author), du Plessis, Carol (Author) and du Preez, Jan (Author)
Journal TitleBMJ Open
Journal Citation11 (6)
Article Numbere047905
Number of Pages10
Year2021
PublisherBMJ
Place of PublicationUnited Kingdom
ISSN2044-6055
Digital Object Identifier (DOI)https://doi.org/10.1136/bmjopen-2020-047905
Web Address (URL)https://bmjopen.bmj.com/content/11/6/e047905
Abstract

Objectives: Online support can be a crucial source of support for individuals experiencing suicidal behaviours, with forum moderators being pivotal in terms of the role they play in times of personal mental health emergencies. This study identified what is empirically known about the professional practices of health professionals who are online mental health forum moderators and provide support to individuals experiencing suicidal behaviours.

Design: The Levac, Colquhoun and O’Brien extension of the Arksey and O’Malley scoping review framework was used.

Search strategy: The Psychology Collection (EBSCO), PsycINFO (EBSCO), Web of Science, Taylor and Francis Online, SAGE Journals and Science Direct databases were searched for articles that featured a result relating to an online forum; included participants who worked as online moderators or facilitators and focused on suicide or self-harm. Results were limited to peer-reviewed articles published in English from 1990 onwards. As a quality assurance measure, grey literature (nonacademic literature) was not included. Reference lists of included articles were hand-searched.

Results: There were 397 articles initially identified after applying inclusion and exclusion criteria, with five articles included for synthesis. All articles received a moderate quality rating. Only one article featured a moderator who was a qualified health professional; the moderators in the remaining articles were volunteers who undertook preservice training. We found that there is little research that examines the professional working practices of online moderators who support individuals experiencing suicidal behaviours.

Conclusions: The dearth of research focusing on the professional practices of online forum moderators is cause for concern given that individuals experiencing suicidal behaviours are increasingly turning to online forums when in crisis. Future research should focus on online moderators’ practice through interviewing moderators about their professional practices and by examining online moderator practice as it occurs in situ.

Keywordsmental health; suicide & self-harm; public health
Related Output
Is part ofAn Exploration of Moderator Support for Online Suicidal Behaviors
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020529999. Other psychology not elsewhere classified
Public Notes

This article is part of a UniSQ Thesis by publication. See Related Output.

Byline AffiliationsSchool of Psychology and Counselling
Institution of OriginUniversity of Southern Queensland
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Autoethnography in vocational psychology: wearing your class on your sleeve
McIlveen, Peter, Beccaria, Gavin, du Preez, Jan and Patton, Wendy. 2010. "Autoethnography in vocational psychology: wearing your class on your sleeve." Journal of Career Development. 37 (3), pp. 599-615. https://doi.org/10.1177/0894845309357048
The challenges and successes of psychological service delivery to rural south west Queensland
Mann, W. and du Preez, Jan. 2010. "The challenges and successes of psychological service delivery to rural south west Queensland." Mrowinski, Vicky, Kyrios, Michael and Voudouris, Nicholas (ed.) 27th International Congress of Applied Psychology (ICAP 2010). Melbourne, Australia 11 - 16 Jul 2010 Melbourne, Australia.
Generalised self-efficacy in relation to the life transitions of adult learners in a university setting: towards a narrative constructivist model of self-regulation
du Preez, Jan. 2010. "Generalised self-efficacy in relation to the life transitions of adult learners in a university setting: towards a narrative constructivist model of self-regulation." Mrowinski, Vicky, Kyrios, Michael and Voudouris, Nicholas (ed.) 27th International Congress of Applied Psychology (ICAP 2010). Melbourne, Australia 11 - 16 Jul 2010 Melbourne, Australia.
Locating the researcher in the research: personal narrative and reflective practice
du Preez, Jan. 2008. "Locating the researcher in the research: personal narrative and reflective practice." Reflective Practice. 9 (4), pp. 509-519. https://doi.org/10.1080/14623940802431499
Examining limits of confidentiality in real-life consultations: concerns and considerations
Lamont-Mills, Andrea. 2008. "Examining limits of confidentiality in real-life consultations: concerns and considerations." CAMCA 2008: Branching Out. Brisbane, Australia 05 - 07 Nov 2008 Brisbane, Australia.
Justifying the visit: patient problem presntation and physiotherapists' responses
Lamont-Mills, A., Schloss, J. and Epsley, S.. 2007. "Justifying the visit: patient problem presntation and physiotherapists' responses." Bartram, C. (ed.) MPA 2007: 15th Biennial Musculosketal Physiotherapy Australia Conference: Science in Motion. Cairns, Australia 04 - 08 Oct 2007 Sydney, Australia.
Giving primacy to pain in the physiotherapy consultation: how is this acheived between patient and physiotherapist?
Lamont-Mills, A., South, S. and Epsley, S.. 2007. "Giving primacy to pain in the physiotherapy consultation: how is this acheived between patient and physiotherapist?" Bartram, C. (ed.) MPA 2007: 15th Biennial Musculosketal Physiotherapy Australia Conference: Science in Motion. Cairns, Australia 04 - 08 Oct 2007 Sydney, Australia.
Opening the consultation: how is this achieved between patient and physiotherapist?
Lamont-Mills, A., Schloss, J. and Epsley, S.. 2007. "Opening the consultation: how is this achieved between patient and physiotherapist?" Bartram, C. (ed.) MPA 2007: 15th Biennial Musculosketal Physiotherapy Australia Conference: Science in Motion. Cairns, Australia 04 - 08 Oct 2007 Sydney, Australia.
Beginning evidence-based practice for teaching, research, and non-clinical psychology
Christensen, Steven A. and Lamont-Mills, Andrea. 2007. "Beginning evidence-based practice for teaching, research, and non-clinical psychology." Moore, Kate (ed.) 42nd Australian Psychological Society Annual Conference 2007. Brisbane, Australia 25 - 29 Sep 2007 Melbourne, Australia.
Revisiting how sport psychology can best be illustrated
Christensen, Steven A. and Lamont-Mills, Andrea. 2008. "Revisiting how sport psychology can best be illustrated." Victorian Sport Psychology Conference (APS 2008). Melbourne, Australia 24 - 25 Jan 2008 Melbourne, Australia.
Sport psychology as mental equipment
Christensen, Steven A., Lamont-Mills, Andrea and Annis-Brown, Peter. 2007. "Sport psychology as mental equipment." APS College of Sport Psychologists (SA Branch) Professional Development Presentation. Adelaide, Australia 24 Jan 2007 Melbourne, Australia.
Sex, gender and gender identity in Australian sport
Lamont-Mills, Andrea. 1998. Sex, gender and gender identity in Australian sport. Toowoomba, Australia. University of Southern Queensland.
Providing sport psychology in regional, rural, and remote New South Wales
Christensen, Steven A., Lamont-Mills, Andrea and Annis-Brown, Peter. 2006. "Providing sport psychology in regional, rural, and remote New South Wales." Toowoomba and Darling Downs Physical Education Teachers Professional Development Workshop 2006. Toowoomba, Australia 10 Jul 2006
The construction of gender identity in elite sports: a mixed methods exploration
Lamont-Mills, Andrea. 2001. The construction of gender identity in elite sports: a mixed methods exploration. PhD Thesis Doctor of Philosophy. University of Southern Queensland.
SASI psyche in 21st century: makeover or renovation?
Christensen, Steven A., Lamont-Mills, Andrea and Annis-Brown, Peter. 2007. "SASI psyche in 21st century: makeover or renovation?" South Australian Sports Institute Coach and Sport Science Professional Development Program (2007). Adelaide, Australia Toowoomba, Australia.
Computer-aided qualitative research: A NUD*IST 6 approach
Lamont-Mills, Andrea. 2004. "Computer-aided qualitative research: A NUD*IST 6 approach." Haag, Herbert (ed.) Research methodology for sport and exercise science: a comprehensive introduction for study and research. Reinhein, Germany. Hofmann. pp. 288-298