Turning points in negotiation

Article


Druckman, Daniel and Olekalns, Mara. 2011. "Turning points in negotiation ." Negotiation and Conflict Management Research. 4 (1), pp. 1-7. https://doi.org/10.1111/j.1750-4716.2010.00068.x
Article Title

Turning points in negotiation

ERA Journal ID42014
Article CategoryArticle
AuthorsDruckman, Daniel (Author) and Olekalns, Mara (Author)
Journal TitleNegotiation and Conflict Management Research
Journal Citation4 (1), pp. 1-7
Number of Pages7
Year2011
Place of PublicationOxford, United Kingdom
ISSN1750-4708
1750-4716
Digital Object Identifier (DOI)https://doi.org/10.1111/j.1750-4716.2010.00068.x
Web Address (URL)http://onlinelibrary.wiley.com/doi/10.1111/j.1750-4716.2010.00068.x/pdf
Abstract

Turning points refer to events or activities that change the direction of negotiation, usually moving from impasse to progress. The completed research to date has addressed the question of when and how turning points occur. Case analyses have shown that they occur following a crisis that jeopardizes the sustenance of the talks (Druckman, 1986, 2001). They take the form of clear, self-evident departures from earlier events or patterns during the negotiation process, sometimes appearing rather suddenly, other times more gradually (Druckman, 2004; Olekalns & Weingart, 2008). Less is known about why turning points sometimes facilitate and sometimes impede subsequent negotiations. In this article, we identify gaps in our understanding of turning points and discuss research approaches that have been used in their investigation.

Keywordsnegotiation skills; interpersonal communication; negotiators; bargaining; solutions
ANZSRC Field of Research 2020520402. Decision making
470108. Organisational, interpersonal and intercultural communication
470104. International and development communication
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Byline AffiliationsPublic Memory Research Centre
University of Melbourne
Institution of OriginUniversity of Southern Queensland
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