Organisational behaviour: understanding people in healthcare organisations
Edited book (chapter)
Chapter Title | Organisational behaviour: understanding people in healthcare organisations |
---|---|
Book Chapter Category | Edited book (chapter) |
ERA Publisher ID | 3069 |
Book Title | Key topics in healthcare management: understanding the big picture |
Authors | Mickan, Sharon (Author) and Boyce, Rosalie A. (Author) |
Editors | Jones, Robert and Jenkins, Fiona |
Page Range | 164-179 |
Series | Allied Health Professions |
Chapter Number | 9 |
Number of Pages | 16 |
Year | 2007 |
Publisher | Radcliffe Publishing Ltd |
Place of Publication | Oxford, United Kingdom |
ISBN | 9781857757088 |
Web Address (URL) | http://www.radcliffe-oxford.com/books/samplechapter/7084/09%20KeyTopics%20Ch09-47145480rdz.pdf |
Abstract | One of the major reasons for looking at organisational behaviour theories is to better understand and manage people, change and teams. In order to understand a particular issue within any organisation it may be useful to view it from more than one perspective. The provision of health services must be considered in the context of healthcare organisations. Interactions between practitioners and patients occur in an organisational and social context and within a system of infrastructure. These contextual differences exist in a unique space and time |
Keywords | interpersonal communication; patients; patient communication; team management |
ANZSRC Field of Research 2020 | 350710. Organisational behaviour |
520104. Industrial and organisational psychology (incl. human factors) | |
420306. Health care administration | |
Public Notes | Copyright Radcliffe Publishing Ltd. |
Byline Affiliations | University of Oxford, United Kingdom |
University of Queensland | |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q0yv5/organisational-behaviour-understanding-people-in-healthcare-organisations
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