Stakeholder engagement and asset management: a case study of the Gold Coast Airport, Queensland
Paper
Paper/Presentation Title | Stakeholder engagement and asset management: a case study of the Gold Coast Airport, Queensland |
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Presentation Type | Paper |
Authors | Dhakal, Subas P. (Author), Mahmood, Muhammad N. (Author), Wiewiora, Anna (Author), Brown, Kerry (Author) and Keast, Robyn (Author) |
Editors | Lee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Mathew, Joseph |
Journal or Proceedings Title | Lecture Notes in Mechanical Engineering (Book series) |
ERA Conference ID | 44258 |
Number of Pages | 11 |
Year | 2015 |
Place of Publication | Switzerland |
ISBN | 9783319024615 |
9783319069661 | |
Digital Object Identifier (DOI) | https://doi.org/10.1007/978-3-319-06966-1_19 |
Web Address (URL) of Paper | http://link.springer.com/chapter/10.1007/978-3-319-06966-1_19 |
Conference/Event | 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012) |
World Congress on Engineering Asset Management | |
Event Details | World Congress on Engineering Asset Management WCEAM-IMS Rank C C C C C C C |
Event Details | 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012) Event Date 08 to end of 09 Oct 2012 Event Location Daejeon City, Korea |
Abstract | One of the fastest growing industries—aviation—faces serious and compounding challenges in maintaining healthy relationships with community stakeholders. One area in aviation-creating community conflict is noise pollution. However, current understandings of the factors that affect noise annoyance of the community are poorly conceptualized. More importantly, the way community needs and expectations could be incorporated in airport governance has been inadequately framed to address the issue of aircraft noise. This paper proposes the utility of adopting an integrated strategic asset management (ISAM) framework [1] to explore the dynamic nature of relationships between and airport and its surrounding area. The case of the Gold Coast Airport (OOL) operator and community stakeholders is used. This paper begins with an overview of the ISAM framework in the context of airport governance and sustainable development as a way to find a balance between economic opportunities and societal concerns through stakeholder engagement. Next, an exploratory case study is adopted as a method to explore the noise-related complaints, complainants, and possible causes. Following this, the paper reviews three approaches to community stakeholder engagement in Australia, Japan, and UK and discusses their implications in the context of OOL. The paper concludes with a contention that airport governance is likely to be much more effective with the adoption of ISAM framework than without it. |
ANZSRC Field of Research 2020 | 400508. Infrastructure engineering and asset management |
350901. Air transportation and freight services | |
350799. Strategy, management and organisational behaviour not elsewhere classified | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | Southern Cross University |
School of Civil Engineering and Surveying | |
Series | Lecture Notes in Mechanical Engineering |
Institution of Origin | University of Southern Queensland |
Book Title | Proceedings of the 7th World Congress on Engineering Asset Management (WCEAM 2012)Lecture Notes in Mechanical Engineering 2015, pp 195-205 |
https://research.usq.edu.au/item/q2wz2/stakeholder-engagement-and-asset-management-a-case-study-of-the-gold-coast-airport-queensland
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