Stakeholder engagement and asset management: a case study of the Gold Coast Airport, Queensland

Paper


Dhakal, Subas P., Mahmood, Muhammad N., Wiewiora, Anna, Brown, Kerry and Keast, Robyn. 2015. "Stakeholder engagement and asset management: a case study of the Gold Coast Airport, Queensland." Lee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Mathew, Joseph (ed.) 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012). Daejeon City, Korea 08 - 09 Oct 2012 Switzerland. https://doi.org/10.1007/978-3-319-06966-1_19
Paper/Presentation Title

Stakeholder engagement and asset management: a case study of the Gold Coast Airport, Queensland

Presentation TypePaper
AuthorsDhakal, Subas P. (Author), Mahmood, Muhammad N. (Author), Wiewiora, Anna (Author), Brown, Kerry (Author) and Keast, Robyn (Author)
EditorsLee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Mathew, Joseph
Journal or Proceedings TitleLecture Notes in Mechanical Engineering (Book series)
ERA Conference ID44258
Number of Pages11
Year2015
Place of PublicationSwitzerland
ISBN9783319024615
9783319069661
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-319-06966-1_19
Web Address (URL) of Paperhttp://link.springer.com/chapter/10.1007/978-3-319-06966-1_19
Conference/Event7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012)
World Congress on Engineering Asset Management
Event Details
World Congress on Engineering Asset Management
WCEAM-IMS
Rank
C
C
C
C
C
C
C
Event Details
7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012)
Event Date
08 to end of 09 Oct 2012
Event Location
Daejeon City, Korea
Abstract

One of the fastest growing industries—aviation—faces serious and compounding challenges in maintaining healthy relationships with community stakeholders. One area in aviation-creating community conflict is noise pollution. However, current understandings of the factors that affect noise annoyance of the community are poorly conceptualized. More importantly, the way community needs and expectations could be incorporated in airport governance has been inadequately framed to address the issue of aircraft noise. This paper proposes the utility of adopting an integrated strategic asset management (ISAM) framework [1] to explore the dynamic nature of relationships between and airport and its surrounding area. The case of the Gold Coast Airport (OOL) operator and community stakeholders is used. This paper begins with an overview of the ISAM framework in the context of airport governance and sustainable development as a way to find a balance between economic opportunities and societal concerns through stakeholder engagement. Next, an exploratory case study is adopted as a method to explore the noise-related complaints, complainants, and possible causes. Following this, the paper reviews three approaches to community stakeholder engagement in Australia, Japan, and UK and discusses their implications in the context of OOL. The paper concludes with a contention that airport governance is likely to be much more effective with the adoption of ISAM framework than without it.

ANZSRC Field of Research 2020400508. Infrastructure engineering and asset management
350901. Air transportation and freight services
350799. Strategy, management and organisational behaviour not elsewhere classified
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsSouthern Cross University
School of Civil Engineering and Surveying
SeriesLecture Notes in Mechanical Engineering
Institution of OriginUniversity of Southern Queensland
Book TitleProceedings of the 7th World Congress on Engineering Asset Management (WCEAM 2012)Lecture Notes in Mechanical Engineering 2015, pp 195-205
Permalink -

https://research.usq.edu.au/item/q2wz2/stakeholder-engagement-and-asset-management-a-case-study-of-the-gold-coast-airport-queensland

  • 1716
    total views
  • 9
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as

Related outputs

Understanding Contextual Attractiveness Factors of Transit Orientated Shopping Mall Developments (Tosmds) for Shopping Mall Passengers on the Dubai Metro Red Line
Abutaleb, Ayman, McDougall, Kevin, Basson, Marita, Hassan, Rumman and Mahmood, Muhammad Nateque. 2021. "Understanding Contextual Attractiveness Factors of Transit Orientated Shopping Mall Developments (Tosmds) for Shopping Mall Passengers on the Dubai Metro Red Line." Planning Practice and Research. 36 (3), pp. 292-313. https://doi.org/10.1080/02697459.2020.1829282
The Impact of Transit-Oriented Shopping Mall Developments (TOSMDs) on Metro Station Ridership: Dubai Metro Redline
Abutaleb, Ayman, McDougall, Kevin, Basson, Marita, Hassan, Rumman and Mahmood, Muhammad Nateque. 2020. "The Impact of Transit-Oriented Shopping Mall Developments (TOSMDs) on Metro Station Ridership: Dubai Metro Redline." Urban Rail Transit. 6 (3), pp. 157-170. https://doi.org/10.1007/s40864-020-00129-0
Risk factors affecting the ability for earned value management to accurately assess the performance of infrastructure projects in Australia
Ibrahim, Maan Nihad, Thorpe, David and Mahmood, Muhammad Nateque. 2019. "Risk factors affecting the ability for earned value management to accurately assess the performance of infrastructure projects in Australia." Construction Innovation: information, process, management. 19 (4), pp. 550-569. https://doi.org/10.1108/CI-07-2018-0058
Compression and flexural properties of ground macadamia nutshell particulate composites
Bode, Rajesh Reddy, Islam, Md Mainul and Mahmood, Muhammad Nateque. 2018. "Compression and flexural properties of ground macadamia nutshell particulate composites." Wang, Hao (ed.) 11th Asian-Australasian Conference on Composite Materials (ACCM-11). Cairns, Australia 29 Jul - 01 Aug 2018
Towards a Conceptual Framework for Understanding the Attractiveness of Rail Transit-Oriented Shopping Mall Developments (TOSMDs)
Abutaleb, Ayman, McDougall, Kevin, Basson, Marita, Hassan, Rumman and Mahmood, Nateque. 2019. "Towards a Conceptual Framework for Understanding the Attractiveness of Rail Transit-Oriented Shopping Mall Developments (TOSMDs)." Urban Rail Transit. 5 (4), pp. 225-239. https://doi.org/10.1007/s40864-019-00112-4
Bridging the energy access divide for sustainable development in South Asia: Policies and prospects in Nepal
Dhakal, Subas P., Mahmood, Muhammad N. and Bogati, Ramji. 2018. "Bridging the energy access divide for sustainable development in South Asia: Policies and prospects in Nepal." International Journal of Public Policy. 14 (1/2), pp. 104-119. https://doi.org/10.1504/IJPP.2018.090704
A living laboratory proposition for revitalising regional Australia
Dhakal, Subas P., Brown, Kerry, Keast, Robyn, Mahmood, Muhammad Nateque, Wiewiora, Anna and Dick, Tom. 2012. "A living laboratory proposition for revitalising regional Australia." 26th Australian and New Zealand Academy of Management Conference (ANZAM 2012). Perth, Australia 05 - 07 Dec 2012 Perth, Australia.
Strategic asset management framework for the improvement of large scale PV power plants in Australia
Waqar Ali Shah, Syed, Mahmood, Muhammad Nateque and Das, Narottam. 2016. "Strategic asset management framework for the improvement of large scale PV power plants in Australia." Saha, Tapan (ed.) 26th Australasian Universities Power Engineering Conference (AUPEC 2016). Brisbane, Australia 25 - 28 Sep 2016 Brisbane, Australia. https://doi.org/10.1109/AUPEC.2016.7749311
Managing knowledge for asset management: shifting from process to relational frames
Wiewiora, Anna, Brown, Kerry, Dhakal, Subas P. and Mahmood, Muhammad Nateque. 2015. "Managing knowledge for asset management: shifting from process to relational frames." Lee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Matthew, Joseph (ed.) 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012). Daejeon City, Korea 08 - 09 Oct 2012 Switzerland. https://doi.org/10.1007/978-3-319-06966-1_56
Integrated asset management framework for Australian wind farms
Shahid, Muhammad Ammad, Mahmood, Muhammad Nateque and Das, Narottam. 2016. "Integrated asset management framework for Australian wind farms." Saha, Tapan (ed.) 26th Australasian Universities Power Engineering Conference (AUPEC 2016). Brisbane, Australia 25 - 28 Sep 2016 Brisbane, Australia. https://doi.org/10.1109/AUPEC.2016.7749310
Towards an integrated maturity model of asset management capabilities
Mahmood, Muhammad Nateque, Dhakal, Subas Prasad, Wiewiora, Anna, Keast, Robyn and Brown, Kerry. 2015. "Towards an integrated maturity model of asset management capabilities." Lee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Matthew, Joseph (ed.) Proceedings of the 7th World Congress on Engineering Asset Management (WCEAM 2012). Cham, Switzerland. Springer. pp. 431-441
Towards a best practice asset management framework for electrical power distribution organisations
Khaliq, Sohail Abdul, Mahmood, Muhammad Nateque and Das, Narottam. 2015. "Towards a best practice asset management framework for electrical power distribution organisations." Saha, Tapan and Ledwich, Gerard (ed.) 2015 IEEE PES Asia-Pacific Power and Energy Engineering Conference (APPEEC 2015). Brisbane, Australia 15 - 18 Nov 2015 United States. https://doi.org/10.1109/APPEEC.2015.7381065
A comparative study on asset management capability maturity models
Mahmood, Muhammad Nateque, Dhakal, Subas, Wiewiora, Anna, Brown, Kerry and Keast, Robyn. 2015. "A comparative study on asset management capability maturity models." International Journal of Strategic Engineering Asset Management. 2 (4), pp. 328-347. https://doi.org/10.1504/IJSEAM.2015.075412
Bridging the gaps between impact assessments and resettlement planning: a case study of Padma Multipurpose Bridge Project, Bangladesh
Mahmood, Muhammad Nateque and Keast, Robyn. 2016. "Bridging the gaps between impact assessments and resettlement planning: a case study of Padma Multipurpose Bridge Project, Bangladesh." Planning Practice and Research. 31 (1), pp. 41-64. https://doi.org/10.1080/02697459.2015.1104202
The state of multi-purpose cyclone shelters in Bangladesh
Mahmood, Muhammad Nateque, Dhakal, Subas Prasad and Keast, Robyn. 2014. "The state of multi-purpose cyclone shelters in Bangladesh." Facilities. 32 (9/10), pp. 522-532. https://doi.org/10.1108/F-10-2012-0082
Asset management policies and guidelines of different states in Australia: a comparative analysis
Mahmood, Muhammad Nateque, Dhakal, Subas Prasad, Brown, Kerry, Keast, Robyn and Wiewiora, Anna. 2014. "Asset management policies and guidelines of different states in Australia: a comparative analysis." Journal of Facilities Management. 12 (3), pp. 286-302. https://doi.org/10.1108/JFM-03-2013-0017
Developing tools to support complex infrastructure decision-making
Baker, Douglas and Mahmood, Muhammad Nateque. 2012. "Developing tools to support complex infrastructure decision-making." Smart and Sustainable Built Environment. 1 (1), pp. 59-72. https://doi.org/10.1108/20466091211227052
Using argumentative mapping and qualitative probabilistic network in resettlement planning process: A case study of Padma Multi-purpose Bridge Project
Mahmood, Muhammad Nateque, Horita, Masahide, Keast, Robyn and Brown, Kerry. 2012. "Using argumentative mapping and qualitative probabilistic network in resettlement planning process: A case study of Padma Multi-purpose Bridge Project." Xue, Xiaolong, Liu, Min, Shi, Feng, Wu, Yudi and Xue, Weirui (ed.) International Conference on Construction and Real Estate Management (2012). Kansas City, United States 01 - 02 Oct 2012
Should disaster management strategies in Bangladesh be just about constructing new shelters?
Mahmood, Muhammad Nateque, Dhakal, Subas and Kamruzzaman, M. D.. 2013. "Should disaster management strategies in Bangladesh be just about constructing new shelters?" Kajewski, Stephen , Manley, Karen and Hampson, Keith (ed.) 19th International CIB World Building Congress. Brisbane, Australia 05 - 09 May 2013 Brisbane, Australia.
An integrated approach to strategic asset management
Brown, Kerry, Laue, Martin, Tafur, Javier, Mahmood, Muhammad Nateque, Scherrer, Pascal and Keast, Robyn. 2014. "An integrated approach to strategic asset management ." Gheorghe, Adrian V., Masera, Marcelo and Katina, Polinpapilinho F. (ed.) Infranomics: sustainability, engineering design and governance. Switzerland. Springer. pp. 57-74
International aid and cyclone shelters in Bangladesh: adaptation or maladaptation?
Dhakal, Subas P. and Mahmood, Muhammad N.. 2014. "International aid and cyclone shelters in Bangladesh: adaptation or maladaptation?" Contemporary South Asia. 22 (3), pp. 290-304. https://doi.org/10.1080/09584935.2014.931356
Climate change adaptation and disaster risk reduction strategies in Bangladesh: the tale of two coastal cities
Dhakal, Subas P. and Mahmood, Nateque M.. 2013. "Climate change adaptation and disaster risk reduction strategies in Bangladesh: the tale of two coastal cities." Hudson, Chris, James, Paul, Carroll-Bell, Sam and Taing, Alyssa (ed.) People and the Planet 2013 Conference: Transforming the Future. Melbourne, Australia 02 - 04 Jul 2013 Melbourne, Australia.
The innovation potential of living-labs to strengthen small and medium enterprises in regional Australia
Dhakal, Subas P., Mahmood, Muhammad N., Wiewiora, Anna, Brown, Kerry and Keast, Robyn. 2013. "The innovation potential of living-labs to strengthen small and medium enterprises in regional Australia ." Australasian Journal of Regional Studies. 19 (3), pp. 456-474.
Uptake of an OHS Code of Practice by Australian construction firms
Charles, Michael, Furneaux, Craig, Pillay, Janet, Thorpe, David, Parades Castello, Cynthya and Brown, Kerry. 2007. "Uptake of an OHS Code of Practice by Australian construction firms." CIB World Building Congress 2007: Construction for Development. Cape Town, South Africa 14 - 17 May 2007 Cape Town, South Africa.