Managing knowledge for asset management: shifting from process to relational frames

Paper

Wiewiora, Anna, Brown, Kerry, Dhakal, Subas P. and Mahmood, Muhammad Nateque. 2015. "Managing knowledge for asset management: shifting from process to relational frames." Lee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Matthew, Joseph (ed.) 7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012). Daejeon City, Korea 08 - 09 Oct 2012 Switzerland. https://doi.org/10.1007/978-3-319-06966-1_56
Paper/Presentation Title

Managing knowledge for asset management: shifting from process to relational frames

Presentation TypePaper
AuthorsWiewiora, Anna (Author), Brown, Kerry (Author), Dhakal, Subas P. (Author) and Mahmood, Muhammad Nateque (Author)
EditorsLee, Woo Bang, Choi, Byeongkuen, Ma, Lin and Matthew, Joseph
Journal or Proceedings TitleLecture Notes in Mechanical Engineering (Book series)
ERA Conference ID44258
Number of Pages11
Year2015
Place of PublicationSwitzerland
ISBN9783319024615
9783319069661
Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-319-06966-1_56
Web Address (URL) of Paperhttp://link.springer.com/chapter/10.1007/978-3-319-06966-1_56
Conference/Event7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012)
World Congress on Engineering Asset Management
Event Details
World Congress on Engineering Asset Management
WCEAM-IMS
Rank
C
C
C
C
C
C
C
Event Details
7th World Congress on Engineering Asset Management: Towards Integration and Interoperability (WCEAM 2012)
Event Date
08 to end of 09 Oct 2012
Event Location
Daejeon City, Korea
Abstract

The purpose of this paper is to review existing knowledge management (KM) practices within the field of asset management, identify gaps, and propose a new approach to managing knowledge for asset management. Existing approaches to KM in the field of asset management are incomplete with the focus primarily on the application of data and information systems, for example the use of an asset register. It is contended these approaches provide access to explicit knowledge and overlook the importance of tacit knowledge acquisition, sharing, and application. In doing so, current KM approaches within asset management tend to neglect the significance of relational factors; whereas studies in the KM field have showed that relational modes such as social capital is imperative for effective KM outcomes. In this paper, we argue that incorporating a relational approach to KM is more likely to contribute to the exchange of ideas and the development of creative responses necessary to improve decision making in asset management. This conceptual paper uses extant literature to explain KM antecedents and explore its outcomes in the context of asset management. KM is a component in the new integrated strategic asset management (ISAM) framework developed in conjunction with asset management industry associations (AAMCoG 2012) that improves asset management performance. In this paper, we use Nahapiet and Ghoshal’s [24] model to explain antecedents of relational approach to KM. Further, we develop an argument that relational KM is likely to contribute to the improvement of the ISAM framework components, such as organizational strategic management, service planning, and delivery. The main contribution of the paper is a novel and robust approach to managing knowledge that leads to the improvement of asset management outcomes.

ANZSRC Field of Research 2020400508. Infrastructure engineering and asset management
409999. Other engineering not elsewhere classified
Public Notes

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Byline AffiliationsSouthern Cross University
School of Civil Engineering and Surveying
Institution of OriginUniversity of Southern Queensland
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