Exploring the student experience of online academic advising for large diverse cohorts

Paper


McGovern, Mary, Crank, Russell and Green, Orie. 2021. "Exploring the student experience of online academic advising for large diverse cohorts." 6th Students Transitions Achievement Retention & Success Conference (STARS 2021). Perth, Australia 05 - 09 Jul 2021 Australia.
Paper/Presentation Title

Exploring the student experience of online academic advising for large diverse cohorts

Presentation TypePaper
AuthorsMcGovern, Mary (Author), Crank, Russell (Author) and Green, Orie (Author)
Journal or Proceedings TitleProceedings of the 6th Students Transitions Achievement Retention & Success Conference (STARS 2021)
Number of Pages2
Year2021
Place of PublicationAustralia
Web Address (URL) of Paperhttps://unistars.org/papers/STARS2021.pdf
Conference/Event6th Students Transitions Achievement Retention & Success Conference (STARS 2021)
Event Details
6th Students Transitions Achievement Retention & Success Conference (STARS 2021)
Parent
Students, Transitions, Achievement, Retention and Success (STARS) Conference
Delivery
In person
Event Date
05 to end of 09 Jul 2021
Event Location
Perth, Australia
Abstract

A pathway program at the USQ College (University of Southern Queensland) provides access to university for under-represented students. This program has a high intake of students, with the majority studying online. In 2018 a small team of academic advisors was established to explore options for an innovative and sustainable online solution to improve student academic success and transitions into pathway and undergraduate studies. With limited evidence of effective, online academic advising programs, the team developed their own multi-faceted online approach. This framework uses a sustainable tiered system that supports student self-efficacy, ranging from self-directed learning experiences that encourage agency in decision-making, to more targeted and tailored interventions based on students' needs. This approach is facilitated through an online environment called The Zone. This presentation explicates the experience of designing and embedding an online academic advising framework, reports data on the student experience and includes questions to facilitate discussion.

KeywordsAcademic advising, diverse needs
ANZSRC Field of Research 2020399999. Other education not elsewhere classified
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsUSQ College
Institution of OriginUniversity of Southern Queensland
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