An overview of information technology in the tourism industry

Paper

Pease, Wayne and Rowe, Michelle. 2005. "An overview of information technology in the tourism industry ." Cooper, Russel, Madden, Gary and Lloyd, Ashley (ed.) ITS Africa-Asia-Australasia Regional Conference - ICT Networks - Building Blocks for Economic Development (2005). Perth, Australia 28 - 30 Aug 2005 Perth, Australia.
Paper/Presentation Title

An overview of information technology in the tourism industry

Presentation TypePaper
AuthorsPease, Wayne (Author) and Rowe, Michelle (Author)
EditorsCooper, Russel, Madden, Gary and Lloyd, Ashley
Journal or Proceedings TitleConference Proceedings - ICT Networks - Building Blocks for Economic Development
Number of Pages12
Year2005
Place of PublicationPerth, Australia
ISBN0646451898
Conference/EventITS Africa-Asia-Australasia Regional Conference - ICT Networks - Building Blocks for Economic Development (2005)
Event Details
ITS Africa-Asia-Australasia Regional Conference - ICT Networks - Building Blocks for Economic Development (2005)
Event Date
28 to end of 30 Aug 2005
Event Location
Perth, Australia
Abstract

Tourism is an important sector in the economy contributing around 10% to
worldwide GDP, projected to rise to nearly 11% by 2014 (World Tourism Council
(2004). Tourism was one of the first sectors to embrace Information Technology (IT).
IT is crucial to the tourism industry and its success. IT has bought with it a number of
changes and challenges that affect business and tourism. IT developments that have
taken place with respect to the tourism industry are overviewed in this paper.
Challenges they pose for the sector and tourism operators generally are also
identified.

Keywordstourism industry, information technology
ANZSRC Field of Research 2020359999. Other commerce, management, tourism and services not elsewhere classified
Byline AffiliationsFaculty of Business
Edith Cowan University
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