Communication in context: developing a professional identity
Textbook (chapter)
Chapter Title | Communication in context: developing a professional identity |
---|---|
Book Chapter Category | Textbook (chapter) |
ERA Publisher ID | 1418 |
Book Title | Building professional nursing communication |
Authors | |
Author | Ralph, Nicholas |
Editors | Lawrence, Jill, Perrin, Cheryl and Kiernan, Eleanor |
Page Range | 1-19 |
Chapter Number | 1 |
Number of Pages | 19 |
Year | 2015 |
Publisher | Cambridge University Press |
Place of Publication | Port Melbourne, Australia |
ISBN | 9781107470460 |
Web Address (URL) | http://www.cambridge.org/au/academic/subjects/medicine/nursing/building-professional-nursing-communication |
Abstract | Communication refers to the act of imparting or exchanging information by speaking, writing, or using some other medium (Arnold & Boggs, 2013). Because it is a routine part of life, it is easy for the importance of effective communication to be forgotten. However, the benefits of effective communication have been demonstrated in every aspect of modern life, such as enhanced safety in aviation (Leonard, Graham & Bonacum, 2004), improved business management practices (Kernbach, Eppler & Bresciani, 2014), and instant, accurate information on developing world events (Veil, Buehner & Palenchar, 2011). In nursing and healthcare, effective communication is necessary for delivering safe nursing care as it reduces the risk of harm to the patient, enhances clinical outcomes, and encourages reflective practice among clinicians (Haynes et al. 2011; Lin et al. 2013). Poor communication is known to affect the quality and safety of nursing care delivery (Hughes & Mitchell, 2008; Mills, Neily & Dunn, 2008). Throughout this textbook, you will be guided through concepts that are integral to effective communication. However, in this chapter we explore the person at the centre of all the communication you will experience as a Registered Nurse – you. In developing an awareness of the contexts of communication, it is important to address the role of self, professional identity and professional awareness. Having a strong sense of your Navigating the complexities of the healthcare environment is always challenging, whether communicating with patients to assess the extent of their condition; or communicating with a grieving family whose loved one is dying. Developing your professional identity through improved self-awareness will enhance your ability to: Understanding the nursing profession will also be useful for establishing insight into how it communicates its defining features, both as a means of identifying its arrangement and hierarchies, and as a way of highlighting values inherent to the profession of nursing. Throughout the chapter, we will explore concepts and contexts that are relevant to developing your professional identity both as a nursing student and a Registered Nurse. |
Keywords | communication; nursing; healthcare |
ANZSRC Field of Research 2020 | 420599. Nursing not elsewhere classified |
Public Notes | File reproduced in accordance with the copyright policy of the publisher/author. |
Byline Affiliations | School of Nursing and Midwifery |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q3037/communication-in-context-developing-a-professional-identity
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