Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects

Article

Heravitorbati, Amirhossein, Coffey, Vaughan and Trigunarsyah, Bambang. 2011. "Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects." International Journal of Innovation, Management and Technology. 2 (6), pp. 465-470.
Article Title

Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects

ERA Journal ID200762
Article CategoryArticle
AuthorsHeravitorbati, Amirhossein (Author), Coffey, Vaughan (Author) and Trigunarsyah, Bambang (Author)
Journal TitleInternational Journal of Innovation, Management and Technology
Journal Citation2 (6), pp. 465-470
Number of Pages6
Year2011
Place of PublicationSingapore
ISSN2010-0248
Web Address (URL)http://ijimt.org/papers/177-A10033.pdf
Abstract

Quality, in construction projects should be regarded as the fulfillment of expectation of those contributors involved in such projects. Although a significant amount of quality practices have been introduced within the industry, attainment of reasonable levels of quality in construction projects continues to be an ongoing problem. To date, some research into the introduction and improvement of quality practices and stakeholder management has been undertaken, but so far no major studies have been completed that comprehensively examine how greater consideration of stakeholders’ perspectives of quality can be used to contribute to final project quality outcomes. This paper aims to examine the requirements for development of a framework leading to more effective involvement of stakeholders in quality planning and practices thus ultimately contributing to higher quality outcomes for construction projects. Through an extensive literature review it highlights various perceptions of quality, categorizes quality issues with particular focus on benefits and shortcomings and also examines the viewpoints of major stakeholders on project quality. It proposes a set of criteria to be used as a basis for a quality practice improvement framework, which will provide project managers and owners with the required information and strategic direction to achieve their own and their stakeholders’ targets for implementation of quality practices leading to the achievement of improved quality outcomes on future projects.

Keywordsconstruction project delivery, continuous improvement, project quality, stakeholder management
ANZSRC Field of Research 2020330202. Building construction management and project planning
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Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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