Examination of process to develop a framework for better implementation of quality practices in building projects

Paper

Heravitorbati, Amirhossein, Coffey, Vaughan, Trigunarsyah, Bambang and Saghatforoush, Ehsan. 2011. "Examination of process to develop a framework for better implementation of quality practices in building projects." 2nd International Conference on Construction and Project Management 2011 (ICCPM2011). Singapore 16 - 18 Sep 2011 Singapore.
Paper/Presentation Title

Examination of process to develop a framework for better implementation of quality practices in building projects

Presentation TypePaper
AuthorsHeravitorbati, Amirhossein (Author), Coffey, Vaughan (Author), Trigunarsyah, Bambang (Author) and Saghatforoush, Ehsan (Author)
Journal or Proceedings TitleProceedings of the 2nd International Conference on Construction and Project Management 2011 (ICCPM2011)
Number of Pages5
Year2011
Place of PublicationSingapore
ISBN9789810891763
Web Address (URL) of Paperhttp://www.iccpm.org/?utm_source=researchbib
Conference/Event2nd International Conference on Construction and Project Management 2011 (ICCPM2011)
Event Details
2nd International Conference on Construction and Project Management 2011 (ICCPM2011)
Event Date
16 to end of 18 Sep 2011
Event Location
Singapore
Abstract

Quality, as well as project success, in construction projects should be capable of being regarded as the fulfillment of expectation of those contributors and stakeholders involved in such projects. Although a significant amount of quality practices have been introduced within the industry, establishment and attainment of reasonable levels of quality internationally in construction projects continues to be an ongoing problem. To date, some investigation into the introduction and improvement of quality practices and stakeholder management in the construction industry has been accomplished independently, but so far no major studies have been completed that examine comprehensively how quality management practices that particularly concentrate on the stakeholders' perspective of quality can be used to contribute to final project quality outcomes. This paper aims to examine the process for development of a framework for better involvement of stakeholders in quality planning and practices and subsequently to contribute to higher quality outcomes within construction projects. Through extensive literature review it highlights various perceptions of quality, categorizes quality issues with particular focus on benefits and shortcomings and also examines stakeholders' viewpoint of project quality in order to promote the improvement of outcomes throughout a project's lifecycle. It proposes a set of arranged information as a basis for development of prospective framework which ultimately aims to improve project quality outcomes. The subsequent framework that will be developed from this research will provide project managers and owners with the required information and strategic direction to achieve their own and their stakeholders' targets for implementation of quality practices and achievement of high quality outcomes on their future projects.

Keywordsproject quality, continuous improvement, stakeholder management, construction project delivery
ANZSRC Field of Research 2020330202. Building construction management and project planning
Public Notes

No evidence of copyright restrictions preventing deposit of Accepted version.

Byline AffiliationsQueensland University of Technology
Institution of OriginUniversity of Southern Queensland
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