Leadership practices and communication framework for project success - The construction sector

Article


Rehan, Ashok, Thorpe, David and Heravi, Amirhossein. 2024. "Leadership practices and communication framework for project success - The construction sector." Organization, Technology and Management in Construction: an International Journal. 16, pp. 204-223.
Article Title

Leadership practices and communication framework for project success - The construction sector

ERA Journal ID124287
Article CategoryArticle
AuthorsRehan, Ashok, Thorpe, David and Heravi, Amirhossein
Journal TitleOrganization, Technology and Management in Construction: an International Journal
Journal Citation16, pp. 204-223
Number of Pages20
Year2024
Place of PublicationCroatia
ISSN1847-5450
1847-6228
Web Address (URL)https://sciendo.com/article/10.2478/otmcj-2024-0016
Abstract

Globalisation has brought complexity to construction project management, with challenges like design complexity, evolving stakeholder expectations, and disruptions from the COVID-19 pandemic leading to uncer tainties such as cash flow disruptions, schedule delays, and health-related issues. Despite modern management techniques, many project-based organisations face cost overruns, schedule delays, and client dissatisfaction. A literature review emphasises the importance of leader ship and communication practices, trust development, collaboration, stakeholder management, and relationship and conflict management in addressing these challenges. This study aims to provide insights into the relationship mechanisms between leadership practices, communica tion, and project success, introducing a novel framework that encourages practitioners to adopt innovative behav ioural practices, helping bridge the gap for empirical evi dence-based studies. The methodology involves responses collected randomly from experienced project profession als, employing exploratory factors/multivariate regres sion to identify five key success factors: effective commu nication, relationship management, leading by example, self-management, and interpersonal sensitivity, along with 18 contributing behaviour practices that will help address challenges experienced in the Australian con struction industry: delays and inefficiencies, supply chain management, communication barriers with multicultural workforce and safety protocols implementation, regula tory and safety compliance, infrastructure demands, skills shortages, sustainability, and new technology adoption. The study identifies high-to-moderate levels of interper sonal and emotional behavioural practices, advocating for people-oriented and relationship-building practices to enhance project success, contributing to improved outcomes by adopting our developed framework. Two fold implications include (1) categorising leadership dimensions into clusters, providing a practical tool for project managers and (2) the key success factors tailored to address sector-specific challenges, enhancing project outcomes.

KeywordsLeadership Practices; Project Success; Conflict Management; Relationship Management; Communication
Article Publishing Charge (APC) Amount Paid665
Article Publishing Charge (APC) FundingSchool/Centre
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 2020330202. Building construction management and project planning
Byline AffiliationsSchool of Surveying and Built Environment
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Goh, Steven, Coaker, Warren and Thorpe, David. 2008. "How engineers become CEOs: implications for education and training." Yarlagadda, Prasad (ed.) 9th Global Congress on Manufacturing and Management (GCMM2008): Towards Excellence in Smart Manufacturing and Engineering Knowledge Management. Gold Coast, Australia 12 - 14 Nov 2008 Brisbane, Qld., Australia.
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Goh, Steven and Thorpe, David. 2008. "A reflection in the innovation and technology transfer experience in a regional micro-manufacturer: a case study." Yarlagadda, Prasad (ed.) 9th Global Congress on Manufacturing and Management (GCMM2008): Towards Excellence in Smart Manufacturing and Engineering Knowledge Management. Gold Coast, Australia 12 - 14 Nov 2008 Brisbane, Australia.
A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model
Butcher, Peter and Thorpe, David. 2007. "A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model." Etzkowitz, Henry and Wong, Poh-Kam (ed.) Triple Helix VI: 6th Biennial International Conference on University, Industry and Government Linkages. Singapore 16 - 18 May 2007 Singapore.
Environmental sustainability - a driver for innovation in construction SMEs?
Thorpe, David, Ryan, Neal and Charles, Michael. 2008. "Environmental sustainability - a driver for innovation in construction SMEs?" Thomas, Jason and Piekkala-Fletcher, Amy (ed.) 3rd International Conference of the CRC for Construction Innovation: Clients Driving Innovation: Benefiting from Innovation. Gold Coast, Australia 12 - 14 Mar 2008 Brisbane, Australia.
Experiences in implementing a postgraduate engineering management program
Thorpe, David and Fulcher, Robert. 2007. "Experiences in implementing a postgraduate engineering management program." Søndergaard, Harald and Hadgraft, Roger (ed.) 18th Annual Conference of the Australasian Association for Engineering Education (AAEE 2007). Melbourne, Australia 09 - 13 Dec 2007 Melbourne, Australia.
Science and its applications in The Theory of Moral Sentiments
Thorpe, David. 2007. "Science and its applications in The Theory of Moral Sentiments." Cockfield, Geoff, Firth, Ann and Laurent, John (ed.) New perspectives on Adam Smith's The Theory of moral sentiments. Cheltenham, United Kingdom. Edward Elgar Publishing. pp. 124-140
Sustainable resource management of engineering technologies - towards an assessment framework
Hasna, A. M. and Thorpe, D.. 2005. "Sustainable resource management of engineering technologies - towards an assessment framework." Lekkas, T. (ed.) CEST 2005: 9th International Conference of Environmental Science and Technology. Rhodes Island, Greece 01 - 03 Sep 2005 Rhodes, Greece.
Internationalisation of Technology and Society course at University of Southern Queensland
Thorpe, David and Ahfock, Tony. 2005. "Internationalisation of Technology and Society course at University of Southern Queensland." Radcliffe, David and Humphries, Josh (ed.) 4th ASEE/AaeE Global Colloquium on Engineering Education. Sydney, Australia 26 - 29 Sep 2005 Brisbane, Australia.
Uptake of an OHS Code of Practice by Australian construction firms
Charles, Michael, Furneaux, Craig, Pillay, Janet, Thorpe, David, Parades Castello, Cynthya and Brown, Kerry. 2007. "Uptake of an OHS Code of Practice by Australian construction firms." CIB World Building Congress 2007: Construction for Development. Cape Town, South Africa 14 - 17 May 2007 Cape Town, South Africa.
Responding to global issues: sustainability and innovation in the Australian SME residential building construction sector
Thorpe, David and Ryan, Neal. 2007. "Responding to global issues: sustainability and innovation in the Australian SME residential building construction sector." ICCPM/ICCEM 2007. Singapore 01 - 02 Mar 2007 Singapore.
Developing strategic asset management leaders through postgraduate education
Thorpe, David. 2006. "Developing strategic asset management leaders through postgraduate education." Mathew, Joseph, Kennedy, Jim, Ma, Lin, Tan, Andy and Anderson, Deryk (ed.) Inaugural World Congress on Engineering Asset Management (2006). Gold Coast, Australia 11 - 14 Jul 2006 London, UK.
Facilitating technology transfer in the construction industry
Thorpe, David and Ryan, Neal. 2006. "Facilitating technology transfer in the construction industry." Adams, Louise and Guest, Karen (ed.) 2nd International Conference of the Cooperative Research Centre for Construction Innovation . Gold Coast, Australia 12 - 14 Mar 2006 Brisbane, Queensland.
Improving technology transfer in the Australian construction industry
Thorpe, David and Ryan, Neal. 2006. "Improving technology transfer in the Australian construction industry." Brown, Kerry, Hampson, Keith and Brandon, Peter (ed.) Clients driving construction innovation: moving ideas into practice. Brisbane, Australia. Cooperative Research Centre for Construction Innovation. pp. 303-312
Educating engineers for a sustainable future
Thorpe, David and Fulcher, Robert. 2005. "Educating engineers for a sustainable future ." Thorpe, David, Yadav, Umapati, Snook, Chris and Liang, George (ed.) 2005 Southern Region Engineering Conference (SREC 2005). Toowoomba, Australia 15 Oct 2005 Toowoomba, Australia.