Project success factors for leadership practices and communication: challenges in the construction sector

Article

Rehan Ashok, Thorpe, David and Heravi, Amirhossein. 2024. "Project success factors for leadership practices and communication: challenges in the construction sector ." International Journal of Managing Projects in Business. 17 (3), pp. 1-29. https://doi.org/10.1108/IJMPB-12-2023-0279
Article Title

Project success factors for leadership practices and communication: challenges in the construction sector

ERA Journal ID19203
Article CategoryArticle
AuthorsRehan Ashok, Thorpe, David and Heravi, Amirhossein
Journal TitleInternational Journal of Managing Projects in Business
Journal Citation17 (3), pp. 1-29
Number of Pages29
Year2024
PublisherEmerald
Place of PublicationUnited Kingdom
ISSN1753-8378
1753-8386
Digital Object Identifier (DOI)https://doi.org/10.1108/IJMPB-12-2023-0279
Web Address (URL)https://www.emerald.com/insight/content/doi/10.1108/IJMPB-12-2023-0279/full/html
Abstract

Purpose
The study examines the project success factors for leadership behavioural practices and communication impacting project success, providing empirical evidence to address the challenges in the digitalized environment in the Australian construction sector.

Design/methodology/approach
A quantitative approach was employed to collect survey data from 109 project managers and followers (project engineers, supervisors, team members, and senior managers) with diverse project management experience in the construction sector. An exploratory factors analysis/multivariate regression/relative importance index/t-test was used to identify the key project success factors and validate the study's results.

Findings
Data analysis identified four key project success factors: (1) Relationship Management, (2) Leading by Example, (3) Self-Management, and (4) Effective Communication, along with seventeen “behavioural practices attributes” impacting project success positively and significantly and emphasizing inclusiveness, relationship building, self-feedback objectivity, sharing information, collaboratively resolving disputes, and controlling emotions that significantly impact project success.

Practical implications
The study's results will address the industry's challenges in the complex digitalized environment and specific issues experienced in the construction industry: delays and inefficiencies, supply chain management, communication barriers with multicultural workforce and safety protocols implementation, regulatory and safety compliance, infrastructure demands, skills shortages, sustainability, and new technology adoption to achieve project success.

Originality/value
The quantification of research findings, employing an innovative approach, underscores the distinctive nature of this study. The key success factors will help formulate innovative practices using stakeholder analysis, communication plans, conflict resolution strategies, promoting collaboration, safety leadership, providing cultural awareness, and enhancing the decision-making process to face challenges in the construction sector.

KeywordsLeadership practices; Success factors; Project success; Relationship management; Communication
Contains Sensitive ContentDoes not contain sensitive content
ANZSRC Field of Research 20203302. Building
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Byline AffiliationsSchool of Surveying and Built Environment
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Goh, Steven and Thorpe, David. 2008. "A reflection in the innovation and technology transfer experience in a regional micro-manufacturer: a case study." Yarlagadda, Prasad (ed.) 9th Global Congress on Manufacturing and Management (GCMM2008): Towards Excellence in Smart Manufacturing and Engineering Knowledge Management. Gold Coast, Australia 12 - 14 Nov 2008 Brisbane, Australia.
A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model
Butcher, Peter and Thorpe, David. 2007. "A review of triple helix linkages in New Zealand earthquake engineering networks and comparison with the Australian cooperative research centre model." Etzkowitz, Henry and Wong, Poh-Kam (ed.) Triple Helix VI: 6th Biennial International Conference on University, Industry and Government Linkages. Singapore 16 - 18 May 2007 Singapore.
Environmental sustainability - a driver for innovation in construction SMEs?
Thorpe, David, Ryan, Neal and Charles, Michael. 2008. "Environmental sustainability - a driver for innovation in construction SMEs?" Thomas, Jason and Piekkala-Fletcher, Amy (ed.) 3rd International Conference of the CRC for Construction Innovation: Clients Driving Innovation: Benefiting from Innovation. Gold Coast, Australia 12 - 14 Mar 2008 Brisbane, Australia.
Experiences in implementing a postgraduate engineering management program
Thorpe, David and Fulcher, Robert. 2007. "Experiences in implementing a postgraduate engineering management program." Søndergaard, Harald and Hadgraft, Roger (ed.) 18th Annual Conference of the Australasian Association for Engineering Education (AAEE 2007). Melbourne, Australia 09 - 13 Dec 2007 Melbourne, Australia.
Science and its applications in The Theory of Moral Sentiments
Thorpe, David. 2007. "Science and its applications in The Theory of Moral Sentiments." Cockfield, Geoff, Firth, Ann and Laurent, John (ed.) New perspectives on Adam Smith's The Theory of moral sentiments. Cheltenham, United Kingdom. Edward Elgar Publishing. pp. 124-140
Sustainable resource management of engineering technologies - towards an assessment framework
Hasna, A. M. and Thorpe, D.. 2005. "Sustainable resource management of engineering technologies - towards an assessment framework." Lekkas, T. (ed.) CEST 2005: 9th International Conference of Environmental Science and Technology. Rhodes Island, Greece 01 - 03 Sep 2005 Rhodes, Greece.
Internationalisation of Technology and Society course at University of Southern Queensland
Thorpe, David and Ahfock, Tony. 2005. "Internationalisation of Technology and Society course at University of Southern Queensland." Radcliffe, David and Humphries, Josh (ed.) 4th ASEE/AaeE Global Colloquium on Engineering Education. Sydney, Australia 26 - 29 Sep 2005 Brisbane, Australia.
Uptake of an OHS Code of Practice by Australian construction firms
Charles, Michael, Furneaux, Craig, Pillay, Janet, Thorpe, David, Parades Castello, Cynthya and Brown, Kerry. 2007. "Uptake of an OHS Code of Practice by Australian construction firms." CIB World Building Congress 2007: Construction for Development. Cape Town, South Africa 14 - 17 May 2007 Cape Town, South Africa.
Responding to global issues: sustainability and innovation in the Australian SME residential building construction sector
Thorpe, David and Ryan, Neal. 2007. "Responding to global issues: sustainability and innovation in the Australian SME residential building construction sector." ICCPM/ICCEM 2007. Singapore 01 - 02 Mar 2007 Singapore.
Developing strategic asset management leaders through postgraduate education
Thorpe, David. 2006. "Developing strategic asset management leaders through postgraduate education." Mathew, Joseph, Kennedy, Jim, Ma, Lin, Tan, Andy and Anderson, Deryk (ed.) Inaugural World Congress on Engineering Asset Management (2006). Gold Coast, Australia 11 - 14 Jul 2006 London, UK.
Facilitating technology transfer in the construction industry
Thorpe, David and Ryan, Neal. 2006. "Facilitating technology transfer in the construction industry." Adams, Louise and Guest, Karen (ed.) 2nd International Conference of the Cooperative Research Centre for Construction Innovation . Gold Coast, Australia 12 - 14 Mar 2006 Brisbane, Queensland.
Improving technology transfer in the Australian construction industry
Thorpe, David and Ryan, Neal. 2006. "Improving technology transfer in the Australian construction industry." Brown, Kerry, Hampson, Keith and Brandon, Peter (ed.) Clients driving construction innovation: moving ideas into practice. Brisbane, Australia. Cooperative Research Centre for Construction Innovation. pp. 303-312
Educating engineers for a sustainable future
Thorpe, David and Fulcher, Robert. 2005. "Educating engineers for a sustainable future ." Thorpe, David, Yadav, Umapati, Snook, Chris and Liang, George (ed.) 2005 Southern Region Engineering Conference (SREC 2005). Toowoomba, Australia 15 Oct 2005 Toowoomba, Australia.