Creating connections and building belonging: Using scholarship to create more than 'just another online library class'

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McGregor, Rowena and Derrington, Kate. 2019. "Creating connections and building belonging: Using scholarship to create more than 'just another online library class'." Scholarship of Tertiary Teaching Online Conference. Virtual conference 09 - 11 Sep 2019 Toowoomba, Australia.
Paper/Presentation Title

Creating connections and building belonging: Using scholarship to create more than 'just another online library class'

Presentation TypePresentation
AuthorsMcGregor, Rowena (Author) and Derrington, Kate (Author)
Journal or Proceedings TitleScholarship of Tertiary Teaching Online Conference
Year2019
Place of PublicationToowoomba, Australia
Web Address (URL) of Paperhttps://www.youtube.com/watch?v=zVCHaDuZqUs
Conference/EventScholarship of Tertiary Teaching Online Conference
Event Details
Scholarship of Tertiary Teaching Online Conference
Event Date
09 to end of 11 Sep 2019
Event Location
Virtual conference
Event Venue
Central Queensland University
Abstract

Motivation and Problem Statement: Online university enrolment is increasing, often appealing to non-traditional students who may be underprepared for university study. Regional universities in particular may have up to 70% of their students studying online. Universities have responded to the academic and information literacy needs of online students by providing resources such as videos and self-paced tutorials online. However, capturing the attention of this cohort can be difficult. Tertiary providers must continue to engage in scholarship to create and improve opportunities to support online learners.
Approach: A literature review on the academic and information literacy needs of online students was conducted in 2018. The review indicated that many online students want a sense of connection to the institution (STONE ref). In response, a weekly online study support program was developed. This program encourages participation and discussion with librarian and learning advisor and student peers. The program has been run in Semester 1 and 2 of 2019. In 202, we will use the online engagement framework (REF) to evaluate and invigorate the program.
Results to date: Attendances vary ranging from 1-11 students per week. About a third of these students attend regularly. Incidental student feedback is provided verbally and via chat throughout the sessions. This feedback indicates that students are engaged across the various domains and has helped develop further thinking on content design and delivery.
Conclusions: Library and academic staff supporting skill development across the university can foster engagement with online students. This requires thoughtful and informed planning and development.

Keywordsonline teaching, academic library, online student support
ANZSRC Field of Research 2020390407. Inclusive education
390199. Curriculum and pedagogy not elsewhere classified
Byline AffiliationsLibrary Services
Institution of OriginUniversity of Southern Queensland
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