Innovating digital pedagogies: Strategic deployment and embedding of an online digital third-party tutoring service at a regional university

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Irvine, Sarah, Thangavelu, Anbarasu, Howarth, Debi, Derrington, Kate, Bartlett, Cristy, Cawthray, Tyler, Sahay, Akshay, Frederiks, Anita and Hargreaves, Wendy. 2021. "Innovating digital pedagogies: Strategic deployment and embedding of an online digital third-party tutoring service at a regional university." 15th Biennial Association for Academic Language and Learning Conference (AALL 2021). Darwin, Australia 17 - 19 Nov 2021 Australia.
Paper/Presentation Title

Innovating digital pedagogies: Strategic deployment and embedding of an online digital third-party tutoring service at a regional university

Presentation TypePresentation
AuthorsIrvine, Sarah (Author), Thangavelu, Anbarasu (Author), Howarth, Debi (Author), Derrington, Kate (Author), Bartlett, Cristy (Author), Cawthray, Tyler (Author), Sahay, Akshay (Author), Frederiks, Anita (Author) and Hargreaves, Wendy (Author)
Year2021
Place of PublicationAustralia
Web Address (URL) of Paperhttps://aallconference2021.cdu.edu.au/
Conference/Event15th Biennial Association for Academic Language and Learning Conference (AALL 2021)
Event Details
15th Biennial Association for Academic Language and Learning Conference (AALL 2021)
Event Date
17 to end of 19 Nov 2021
Event Location
Darwin, Australia
Abstract

Online learning has been a focal point in Higher Education, especially with the onset of COVID-19. While the global pandemic amplified the need for digital transformation and innovation of program delivery (Anderson, 2020), a number of universities already offered blended learning environments. Online delivery is not limited to discipline content, but also includes support services. Embedded academic skills development plays an important role in the retention and success of students studying in an online environment (Stone, 2019). This support can include digital third-party tutoring services that provide on-demand 24/7 academic literacy and numeracy support to students. Traditionally, digital third-party tutoring services are an adjunct service in the expanding online learning environment and one which students access outside of the learning management system. However, the impact of third-party tutoring services may be limited, depending on an institution’s approach in deploying the service for their students. At the University of Southern Queensland (USQ), the provision of third-party tutoring services as online learning support was available through the USQ Library website. In 2020, Learning Advisors, in collaboration with faculty academic staff, used different tailored approaches to embed the service within subjects to enhance student success outcomes. An impact study of this strategic approach was undertaken to evaluate deployment and student’s perceptions of the embedded activities in the online learning environment. This paper discusses both the results of the impact study and explores the transformative approach to building students’ academic literacy and numeracy skills.

Keywordsonline learning, higher education, embedding, digital, third party providers, academic development
ANZSRC Field of Research 2020390405. Educational technology and computing
390303. Higher education
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Byline AffiliationsLibrary Services
Institution of OriginUniversity of Southern Queensland
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Dalby, Tim, Robinson, Clare, Abdulla, Shahab, Galligan, Linda, Frederiks, Anita, Pigozzo, Robyn and Wandel, Andrew. 2013. "Students' mathematical preparation Part B: students' perceptions." King, Deborah, Loch, Birgit and Rylands, Leanne (ed.) 9th Delta Conference of Teaching and Learning of Undergraduate Mathematics and Statistics 2013: Shining Through the Fog. Kiama, Australia 24 - 29 Nov 2013 Sydney, Australia.
Evaluating the impact of the Learning Centre on student learning and satisfaction
Padro, Fernando F. and Frederiks, Anita. 2013. "Evaluating the impact of the Learning Centre on student learning and satisfaction." Atkinson, Roger and McBeath, Clare (ed.) 22nd Annual Teaching Learning Forum (TL 2013): Design, Develop, Evaluate: The Core of the Learning Environment. Perth, Australia 07 - 08 Feb 2013 Perth, Western Australia.
The pros and cons of the music theory approach to vocal jazz improvisation
Hargreaves, Wendy. 2013. "The pros and cons of the music theory approach to vocal jazz improvisation." 8th International Congress of Voice Teachers (ICVT 2013). Brisbane, Australia 10 - 14 Jul 2013 Brisbane, Australia.
Thinking in Pitch: Implications for Vocal Jazz Improvisation Education
Hargreaves, Wendy. 2013. "Thinking in Pitch: Implications for Vocal Jazz Improvisation Education." 8th International Conference for Research in Music Education (RIME 2013). Exeter, United Kingdom 09 - 13 Apr 2013
Jazz Vocal Improvisation: The Effect of Role Conflict
Hargreaves, Wendy. 2013. "Jazz Vocal Improvisation: The Effect of Role Conflict." Performance Studies Network Third International Conference (2013). Cambridge, United Kingdom 04 - 07 Apr 2013 United Kingdom.
Fighting the Fear of Improvising
Hargreaves, Wendy. 2013. "Fighting the Fear of Improvising." 8th International Congress of Voice Teachers (ICVT 2013). Brisbane, Australia 10 - 14 Jul 2013 Brisbane, Australia.
Morphometric analyses of Batissa violacea shells from Emo (OAC), Gulf Province, Papua New Guinea
Thangavelu, Anbarasu, David, Bruno, Barker, Bryce, Geneste, Jean-Michel, Delannoy, Jean-Jacques, Lamb, Lara, Araho, Nick and Skelly, Robert. 2011. "Morphometric analyses of Batissa violacea shells from Emo (OAC), Gulf Province, Papua New Guinea." Archaeology in Oceania. 46 (2), pp. 67-75.