Social Science Research: Principles, Methods and Practices
Textbook
Bhattacherjee, Anol, Toleman, Mark, Rowling, Samara, Frederiks, Anita and Andersen, Nikki. Rowling, Samara (ed.) 2019. Social Science Research: Principles, Methods and Practices. Australia. University of Southern Queensland.
| Book Title | Social Science Research: Principles, Methods and Practices |
|---|---|
| Book Category | Textbook |
| Authors | Bhattacherjee, Anol (Author), Toleman, Mark (Other), Rowling, Samara (Other), Frederiks, Anita (Other) and Andersen, Nikki (Other) |
| Editors | Rowling, Samara |
| Edition | Revised edition |
| Number of Pages | 135 |
| Year | 2019 |
| Publisher | University of Southern Queensland |
| Place of Publication | Australia |
| Digital Object Identifier (DOI) | https://doi.org/10.26192/q7w89 |
| Web Address (URL) | https://usq.pressbooks.pub/socialscienceresearch/ |
| Abstract | This book is designed to introduce doctoral and postgraduate students to the process of conducting scientific research in the social sciences, business, education, public health, and related disciplines. It is a one-stop, comprehensive, and compact source for foundational concepts in behavioural research, and can serve as a standalone text or as a supplement to research readings in any doctoral seminar or research methods class. This book is currently being used as a research text at universities in 216 countries, across six continents and has been translated into seven different languages. To receive updates on this book, including the translated versions, please follow the author on Facebook or Twitter @Anol_B. |
| Keywords | UniSQ opentext |
| ANZSRC Field of Research 2020 | 390199. Curriculum and pedagogy not elsewhere classified |
| Byline Affiliations | University of South Florida, United States |
| School of Business | |
| Library Services | |
| Institution of Origin | University of Southern Queensland |
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Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey. Toowoomba, Australia. University of Southern Queensland.Using institutionalism as a lens to examine ITIL adoption and diffusion
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. "Using institutionalism as a lens to examine ITIL adoption and diffusion." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.The effect of three different nitrogen based supplements on the utilization of tropical forage diets by zebu crossbred steers
Mullins, T. J., Lindsay, J. A., Kempton, T. J. and Toleman, M. A.. 1984. "The effect of three different nitrogen based supplements on the utilization of tropical forage diets by zebu crossbred steers." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.The effect of spraying for buffalo fly (Haematobia irritans exigua) on infestations, growth rate and lesion development on Bos indicus x B. taurus cattle in the dry tropics of North Queensland
Holroyd, R. G., Hirst, D. J., Merrifield, A. W. and Toleman, M. A.. 1984. "The effect of spraying for buffalo fly (Haematobia irritans exigua) on infestations, growth rate and lesion development on Bos indicus x B. taurus cattle in the dry tropics of North Queensland." Australian Journal of Agricultural Research. 35 (4), pp. 595-608. https://doi.org/10.1071/AR9840595Meeting consumer trust concerns at the checkouts of Australian online retailers
Ally, Mustafa and Toleman, Mark. 2002. "Meeting consumer trust concerns at the checkouts of Australian online retailers." 13th Australasian Conference on Information Systems (ACIS 2002). Melbourne, Australia 04 - 06 Dec 2002 Melbourne, Australia.Outsourcing IT: views from the vendor's side
Ricardo, Bruce and Toleman, Mark. 2003. "Outsourcing IT: views from the vendor's side." Lethbridge, N. (ed.) 14th Australasian Conference on Information Systems (ACIS 2003). Perth, Australia 26 - 28 Nov 2003 Perth, Western Australia.The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore
Gani, Zoohan and Toleman, Mark. 2004. "The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Australia.Crossing the great divide: a first step toward bridging the gap between academia and industry
Darroch, Fiona and Toleman, Mark. 2004. "Crossing the great divide: a first step toward bridging the gap between academia and industry." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Australia.Effects of post-transplant water deficits on leaf development and yield of winter planted tobacco in north Queensland
Ferguson, K. H., Fukai, S., Wilson, G. L. and Toleman, Mark. 1985. "Effects of post-transplant water deficits on leaf development and yield of winter planted tobacco in north Queensland." Australian Journal of Agricultural Research. 36 (1), pp. 51-61. https://doi.org/10.1071/AR9850051Bridging the IS academic-practitioner relationship divide: a review, a theoretical framework, and an example of interaction
Darroch, Fiona and Toleman, Mark. 2007. "Bridging the IS academic-practitioner relationship divide: a review, a theoretical framework, and an example of interaction." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.Implementing centralised IT service management: drawing lessons from the public sector
Tan, Wui-Gee, Cater-Steel, Aileen, Toleman, Mark and Seaniger, Rachel. 2007. "Implementing centralised IT service management: drawing lessons from the public sector." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.SME adoption of e-Commerce in the Central Okanagan region of Canada
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2007. "SME adoption of e-Commerce in the Central Okanagan region of Canada." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.A web site sophistication model based on value-added technology solutions and services
Ally, Mustafa, Cater-Steel, Aileen and Toleman, Mark. 2007. "A web site sophistication model based on value-added technology solutions and services." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.Introductory programming languages at Australian universities at the beginning of the twenty first century
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2003. "Introductory programming languages at Australian universities at the beginning of the twenty first century." Journal of Research and Practice in Information Technology. 35 (3), pp. 163-167.Engineering emotionally intelligent agents
Baillie-de Byl, Penny and Toleman, Mark. 2005. "Engineering emotionally intelligent agents." Khosrow-Pour, Mehdi (ed.) Encyclopedia of information science and technology. Hershey, PA, United States. IGI Global. pp. 1052-1056Ontological evaluation of business models: comparing traditional and component-based paradigms in information systems re-engineering
Valverde, Raul and Toleman, Mark. 2007. "Ontological evaluation of business models: comparing traditional and component-based paradigms in information systems re-engineering." Sharman, Raj, Kinshore, Rajiv and Ramesh, Ram (ed.) Ontologies: a handbook of principles, concepts and applications in information systems. New York, NY. United States. Springer. pp. 49-77The IS-business relationship and its implications for performance: an empirical study of South African and Australian organisations
Cohen, Jason F. and Toleman, Mark. 2006. "The IS-business relationship and its implications for performance: an empirical study of South African and Australian organisations." International Journal of Information Management. 26 (6), pp. 457-468. https://doi.org/10.1016/j.ijinfomgt.2006.06.002Development of an IS Relevance Index
Young, Raymond, Darroch, Fiona and Toleman, Mark. 2006. "Development of an IS Relevance Index." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.Short and long-term impacts of SPI in small software firms
Cater-Steel, Aileen, Rout, Terry and Toleman, Mark. 2006. "Short and long-term impacts of SPI in small software firms." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.Transforming IT service management - the ITIL impact
Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2006. "Transforming IT service management - the ITIL impact." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.Factors influencing the decisions of SMEs to purchase software package upgrades
Roberts, Dave, Cater-Steel, Aileen and Toleman, Mark. 2006. "Factors influencing the decisions of SMEs to purchase software package upgrades." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.E-business processes and factors of influence: one model does not fit all
Roberts, Barbara and Toleman, Mark. 2006. "E-business processes and factors of influence: one model does not fit all." 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 China.Addressing the challenges of replications of surveys in software engineering research
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "Addressing the challenges of replications of surveys in software engineering research." Verner, Verner and Travassos, Guilherme Horta (ed.) ISESE 2005: on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 Red Hook, NY, USA. https://doi.org/10.1109/ISESE.2005.1541829Electronic peer review: a large cohort teaching themselves?
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2005. "Electronic peer review: a large cohort teaching themselves?" Goss, Halima (ed.) 22nd Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2005). Brisbane, Australia 04 - 07 Dec 2005 Brisbane, Australia. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).Building the bridge between academia and practice
Darroch, Fiona and Toleman, Mark. 2005. "Building the bridge between academia and practice." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Manly, Australia.A framework for understanding the factors influencing pair programming success
Ally, Mustafa, Darroch, Fiona and Toleman, Mark. 2005. "A framework for understanding the factors influencing pair programming success." Baumeister, Hubert, Marchesi, Michele and Holcombe, Mike (ed.) 6th International Conference, XP 2005. Sheffield, United Kingdom Jun 2005 Germany. Springer. https://doi.org/10.1007/11499053_10Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525A method for comparing traditional and component-based models in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2011. "A method for comparing traditional and component-based models in information systems re-engineering." Information Systems and e-Business Management. 9 (1), pp. 89-107. https://doi.org/10.1007/s10257-010-0139-zitSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Computer mediated teaching: a case-study in discrete mathematics
Toleman, Mark. 1995. "Computer mediated teaching: a case-study in discrete mathematics." Balbo, S. (ed.) 3rd Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia, CHISIG (Queensland) Symposium (QCHI'95). Gold Coast, Australia 21 Aug 1995 Australia.A case study in user interface design
Welsh, Jim and Toleman, Mark. 1989. "A case study in user interface design." Annual Ergonomics Society of Australia Conference (CHISIG 1989). Melbourne, Australia 23 - 24 Nov 1989 Australia.Issues in the design of experiments for studying user interaction with software development tools
Toleman, Mark A. and Welsh, Jim. 1994. "Issues in the design of experiments for studying user interaction with software development tools." Iannella, R. (ed.) 2nd Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia, CHISIG (Queensland) Symposium (QCHI 1994). Gold Coast, Australia 15 Jul 1994 Canberra, Australia.Can design choices for language-based editors be analysed with keystroke-level models?
Toleman, Mark A. and Welsh, Jim. 1996. "Can design choices for language-based editors be analysed with keystroke-level models?" Sasse, M. A., Cunningham, R. J. and Winder, R. L. (ed.) Annual Ergonomics Society of Australia CHISIG Conference (HCI 1996): Human-Computer Interaction. London, United Kingdom 21 - 23 Aug 1996 London, United Kingdom.Traditional and alternative internet payment systems: the merchant perspective
Ally, Mustafa, Toleman, Mark and Cater-Steel, Aileen. 2010. "Traditional and alternative internet payment systems: the merchant perspective." 5th International Conference on Qualitative Research in IT & IT in Qualitative Research: The Traditions and Innovations of Qualitative Approaches in ICT Research (QualIT 2010). Brisbane, Australia 29 - 30 Nov 2010 Australia.A proposal for a LCA community knowledge management system
Grist, Shelly and Toleman, Mark. 2010. "A proposal for a LCA community knowledge management system." Notarnicola, Bruno, Settanni, Ettore, Tassielli, Giuseppe and Giungato, Pasquale (ed.) 7th International Conference on Life Cycle Assessment in the Agri-Food Sector (LCA Food 2010). Bari, Italy 22 - 24 Sep 2010 Bari, Italy.GLIM - generalised linear interactive modelling
Toleman, Mark. 1982. "GLIM - generalised linear interactive modelling." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982Model selection for four- and higher-dimensional tables
Toleman, Mark. 1982. "Model selection for four- and higher-dimensional tables." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982Three-dimensional tables
Toleman, Mark. 1982. "Three-dimensional tables." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982Effect of time planting on yield and quality of flue-cured tobacco in North Queensland
Trendell, B. P., Ferguson, K. H., Toleman, Mark, Rasmussen, T. S. and von Nordheim, J.. 1984. "Effect of time planting on yield and quality of flue-cured tobacco in North Queensland." Queensland Journal of Agricultural and Animal Sciences. 41 (2), pp. 91-100.Liveweight loss and recovery in steers fasted for periods of twelve to seventy-two hours
Wythes, J. R., McLennan, S. R. and Toleman, M. A.. 1980. "Liveweight loss and recovery in steers fasted for periods of twelve to seventy-two hours." Animal Production Science. 20 (106), pp. 517-521.The effect of dehorning Brahman crossbred animals of four age groups on subsequent bodyweight gain
Loxton, I. D., Toleman, Mark and Holmes, A. E.. 1982. "The effect of dehorning Brahman crossbred animals of four age groups on subsequent bodyweight gain." Australian Veterinary Journal. 58 (5), pp. 191-193. https://doi.org/10.1111/j.1751-0813.1982.tb00650.xThe toxicity of jute (Corchorus olitorius) seed to pigs
Johnson, S. J. and Toleman, Mark. 1982. "The toxicity of jute (Corchorus olitorius) seed to pigs." Australian Veterinary Journal. 58 (6), pp. 264-265. https://doi.org/10.1111/j.1751-0813.1982.tb00693.xApparent lack of toxicity of jute (Corchorus olitorius) seed for poultry
Johnson, S. J. and Toleman, Mark. 1984. "Apparent lack of toxicity of jute (Corchorus olitorius) seed for poultry." Australian Veterinary Journal. 61 (4), pp. 124-124. https://doi.org/10.1111/j.1751-0813.1984.tb07206.xEffect of superphosphate application on the phosphorus status of breeding cattle grazing Townsville stylo based pastures in northern Queensland
Loxton, I. D., Murphy, G. M. and Toleman, M. A.. 1983. "Effect of superphosphate application on the phosphorus status of breeding cattle grazing Townsville stylo based pastures in northern Queensland." Animal Production Science. 23 (123), pp. 340-347.Temperament and bruising of Bos indicus cross cattle
Fordyce, G., Goddard, M. E., Tyler, R., Williams, G. and Toleman, M. A.. 1985. "Temperament and bruising of Bos indicus cross cattle." Animal Production Science. 25 (2), pp. 283-288.A tactile method modified to assess the finish of beef cattle in marketable condition in north Queensland
Loxton, I. D., Lindsay, J. A. and Toleman, Mark. 1982. "A tactile method modified to assess the finish of beef cattle in marketable condition in north Queensland." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.Seasonal effects of dosing cattle with monensin sodium in the dry tropics
Lindsay, J. A., Freire, L. C. L., Murray, R. M. and Toleman, M. A.. 1982. "Seasonal effects of dosing cattle with monensin sodium in the dry tropics." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.Protected proteins as supplements for bulls fed tropical forage diets
Lindsay, J. A., Ndama, P. H., Tune, D. R., Toleman, M. A. and Entwistle, K. W.. 1982. "Protected proteins as supplements for bulls fed tropical forage diets." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.Supplementation of pregnant cows with protected proteins when fed tropical forage diets
Lindsay, J. A., Mason, G. W. J. and Toleman, M. A.. 1982. "Supplementation of pregnant cows with protected proteins when fed tropical forage diets." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.An evaluation of methods used to assess fat cover in live cattle
Loxton, I. D., Lindsay, J. A. and Toleman, Mark. 1984. "An evaluation of methods used to assess fat cover in live cattle." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.The effect of trenbolone acetate on liveweight changes and pregnancy rates in zebu crossbred heifers grazing tropical pastures
Lindsay, J. A., Mullins, T. J., Toleman, M. A. and Stephenson, H. P.. 1984. "The effect of trenbolone acetate on liveweight changes and pregnancy rates in zebu crossbred heifers grazing tropical pastures." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.A comparison of two non-protein nitrogen sources as supplements for steers fed low quality tropical forage diets
Lindsay, J. A., Hirst, D. J., Toleman, Mark and Stephenson, H. P.. 1984. "A comparison of two non-protein nitrogen sources as supplements for steers fed low quality tropical forage diets." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.The effect of genotype and zeranol implantation on performance of steers grazing Mitchell grass pastures in north-west Queensland
Dodt, R., Thompson, P. J. M., Coward, A. and Toleman, Mark. 1984. "The effect of genotype and zeranol implantation on performance of steers grazing Mitchell grass pastures in north-west Queensland." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.Implementing computer aided engineering in engineering courses
Toleman, Mark and Hall, David. 1987. "Implementing computer aided engineering in engineering courses." 18th CAE Computer Conference. Adelaide, Australia Aug 1987Reproductive performance of 50% Bos Indicus cattle grazing the Mitchell grasslands of north Queensland
Holroyd, R. G., Smith, P. C., Thompson, P. J. M. and Toleman, Mark. 1988. "Reproductive performance of 50% Bos Indicus cattle grazing the Mitchell grasslands of north Queensland." 1988 Australian Rangelands Conference. Longreach, Australia Jun 1988Emotional intelligence for intuitive agents
Baillie, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Emotional intelligence for intuitive agents." Karri, V. and Negnevitsky, Michael (ed.) International Conference on Artificial Intelligence in Science and Technology (AISAT 2000). Hobart, Australia 17 - 20 Dec 2000 Hobart, Australia.Agents with attitude
Ray, Penny, Lukose, Dickson and Toleman, Mark. 2000. "Agents with attitude." 6th International Conference on the Simulation of Adaptive Behaviour SAB 2000): From Animals to Animats 6. Paris, France 11 - 15 Sep 2000 Massachusetts, United States.How to give an agent attitude
Ray, Penny, Lukose, Dickson and Toleman, Mark. 2000. "How to give an agent attitude." Urban, Christopher (ed.) 1st Workshop on Agent-Based Simulation. Passau, Germany 02 - 03 May 2000 Erlangen, Germany.An empirical investigation of language-based editing paradigms
Toleman, Mark A. and Welsh, Jim. 1995. "An empirical investigation of language-based editing paradigms." Hasan, Helen and Nicastri, Cathy (ed.) 1995 Australasian Computer-Human Interaction Conference (OzCHI 1995): A Light Into The Future. Wollongong, Australia 27 - 30 Nov 1995 Canberra, Australia.An evaluation of editing paradigms
Toleman, Mark A. and Welsh, Jim. 1994. "An evaluation of editing paradigms." Howard, Steve and Leung, Y. K. (ed.) Australasian Computer-Human Interaction Conference: Harmony Through Working Together (OzCHI 1994). Melbourne, Australia 28 Nov - 01 Dec 1994 Canberra, Australia.Retrospective application of user interface guidelines: a case study of a language-based editor
Toleman, Mark and Welsh, Jim. 1991. "Retrospective application of user interface guidelines: a case study of a language-based editor." Hammond, Judith H., Hall, Roger R. and Kaplan, Ilana (ed.) Australasian Computer-Human Interaction Conference (OZCHI 1991): People Before Technology. Sydney, Australia 28 - 29 Nov 1991 Canberra, Australia.Applying ecological interface design to experimental apparatus used to monitor a refrigeration plant
Lehane, Pat, Toleman, Mark and Benecke, John. 1999. "Applying ecological interface design to experimental apparatus used to monitor a refrigeration plant." Thomas, Bruce and Warren, James (ed.) 1st Australasian User Interface Conference (AUIC 2000). Canberra, Australia 31 Jan - 03 Feb 2000 Los Alamitos, USA.Could emotions be the key to real artificial intelligence?
Ray, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Could emotions be the key to real artificial intelligence?" 2000 International ICSC Congress on Intelligent Systems and Applications (ISA 2000). Wollongong, Australia 11 - 15 Dec 2000 Wetaskiwin, Canada.Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2010. "Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics." Encyclopedia of e-business development and management in the global economy. Hershey, PA, United States. IGI Global. pp. 305-315IT service management standards: education challenges
Cater-Steel, Aileen and Toleman, Mark. 2010. "IT service management standards: education challenges." Jakobs, Kai (ed.) New applications in IT standards: developments and progress. Hershey, PA. United States. IGI Global. pp. 225-241User experiences and a usability inspection of an electronic services environment for students
Toleman, Mark A. and Toleman, Jessica M.. 1998. "User experiences and a usability inspection of an electronic services environment for students." Calder, Paul and Thomas, Bruce (ed.) Australasian Computer-Human Interaction Conference (OzCHI 1998). Adelaide, Australia 30 Nov - 04 Dec 1998 Los Alamitos, CA. United States. https://doi.org/10.1109/OZCHI.1998.732200itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Implementing IT service management: a case study focussing on critical success factors
Tan, Wui-Gee, Cater-Steel, Aileen and Toleman, Mark. 2009. "Implementing IT service management: a case study focussing on critical success factors." Journal of Computer Information Systems. 50 (2), pp. 1-12.Designing a user interface for relational documents
Carrington, David, Jones, Tim, MacDonald, Anthony, Toleman, Mark and Welsh, Jim. 1998. "Designing a user interface for relational documents." Gray, J., Harvey, J., Scott, L. and Liu, A. (ed.) 1st Australian Workshop on Constructing Software Engineering Tools (AWCSET 1998). Adelaide, Australia 13 Nov 1998 Sydney, Australia.External factors influence e-business adoption: DOI perspectives
Roberts, Barbara and Toleman, Mark. 2004. "External factors influence e-business adoption: DOI perspectives." Stockdale, Rosemary and Standing, Craig (ed.) 5th International We-B Conference (We-B 2004): Enterprise Value from e-Business. Perth, Australia 25 - 26 Nov 2004 Joondalup, Western Australia.Interactive videodiscs and student control of learning
Pemberton, P. F., Taylor, J. C. and Toleman, M.. 1985. "Interactive videodiscs and student control of learning." 3rd Annual Computer-Assisted Learning in Tertiary Education Conference (CALITE 1985). Melbourne, Australia Dec 1985Continuous fraud detection in enterprise systems through audit trial analysis
Best, Peter J., Rikhardsson, Pall and Toleman, Mark. 2009. "Continuous fraud detection in enterprise systems through audit trial analysis." Journal of Digital Forensics, Security and Law. 4 (1), pp. 39-60.Creating an emotional space for artificial beings
Baillie, Penny and Toleman, Mark. 2001. "Creating an emotional space for artificial beings." Urban, Christopher (ed.) 2nd Workshop on Agent-Based Simulation. Passau, Germany 02 - 04 Apr 2001 Erlangen, Germany.Training strategic problem solvers
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2004. "Training strategic problem solvers." ACM SIGCSE Bulletin. 36 (2), pp. 48-51. https://doi.org/10.1145/1024338.1024370Effect of zeranol implantation on bodyweight changes in zebu crossbred cattle grazing tropical pasture
Hodge, P. B., Thompson, P. J. M., Bond, J. H., Round, P. J. and Toleman, Mark. 1983. "Effect of zeranol implantation on bodyweight changes in zebu crossbred cattle grazing tropical pasture." Australian Veterinary Journal. 60 (2), pp. 33-37. https://doi.org/10.1111/j.1751-0813.1983.tb05857.xE-business adoption in Australian wineries: DOI perspectives
Roberts, Barbara and Toleman, Mark. 2004. "E-business adoption in Australian wineries: DOI perspectives." Stockdale, Rosemary and Standing, Craig (ed.) 5th International We-B Conference (We-B 2004): Enterprise Value from e-Business. Perth, Australia 25 - 26 Nov 2004 Joondalup, Western Australia.Language trends in introductory programming courses
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2002. "Language trends in introductory programming courses." Cohen, Eli B. and Boyd, E. (ed.) 2002 Informing Science + Information Technology Education Joint Conference (InSITE 2002). Cork, Ireland 19 - 21 Jun 2002 Santa Rosa, CA, United States.Letters to the editor: ACM fellow profile: a conversation with Bob Glass: 'a wonderful train ride'
Darroch, Fiona and Toleman, Mark. 2006. "Letters to the editor: ACM fellow profile: a conversation with Bob Glass: 'a wonderful train ride'." ACM SIGSOFT Software Engineering Notes. 31 (4), pp. 2-6.Retrofitting generic graduate attributes: a case-study of information systems undergraduate programs
Toleman, Mark, Roberts, Dave and Ryan, Charmaine. 2004. "Retrofitting generic graduate attributes: a case-study of information systems undergraduate programs." Cohen, Eli B. and Kozminskiego, Wyzsza (ed.) 2004 Informing Science + Information Technology Education Joint Conference (InSITE 2004). Rockhampton, Australia 25 - 28 Jun 2004 Santa Rosa, CA, United States.Aligning adoption theory with Agile system development methodologies
Toleman, Mark, Ally, Mustafa and Darroch, Fiona. 2004. "Aligning adoption theory with Agile system development methodologies." 8th Pacific Asia Conference on Information Systems (PACIS 2004). Shanghai, China 08 - 11 Jul 2004Introductory programming: what's happening today and will there be any students to teach tomorrow?
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2004. "Introductory programming: what's happening today and will there be any students to teach tomorrow?" Lister, Raymond and Young, Alison (ed.) ACE 2004: 6th Australasian Computing Education Conference. Dunedin, New Zealand 18 - 24 Feb 2004 Bedford Park, South Australia.Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective
Darroch, Fiona, Toleman, Mark and Ally, Mustafa. 2004. "Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective." Conrick, Moya and Soar, Jeffrey (ed.) 1st Australian Aged and Community Care Informatics Conference (ACCIC'04). Brisbane, Australia 24 - 25 Aug 2004 Brunswick East, Vic, Australia.Design science: a case study in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2010. "Design science: a case study in information systems re-engineering." Hunter, M. Gordon (ed.) Strategic information systems: concepts, methodologies, tools, and applications. Hershey, PA. United States. IGI Global. pp. 490-503Emotional intelligence for intuitive agents
Ray, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Emotional intelligence for intuitive agents." Mizoguchi, Riichiro and Slaney, John K. (ed.) 6th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2000). Melbourne, Australia 28 Aug - 01 Sep 2000 Berlin, Germany. Springer. https://doi.org/10.1007/3-540-44533-1_107Language trends in introductory programming courses
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2002. Language trends in introductory programming courses. Toowoomba, Australia. University of Southern Queensland.Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective." IEEE International Conference on E-Commerce Technology 2004. San Diego, United States 06 - 09 Jul 2004 Piscataway, NJ, USA. https://doi.org/10.1109/ICECT.2004.1319756Prevalence of Stephanofilariasis in young Bos indicus cattle in north Australia
Johnson, S. J. and Toleman, Mark. 1988. "Prevalence of Stephanofilariasis in young Bos indicus cattle in north Australia." Veterinary Parasitology. 29 (4), pp. 333-339. https://doi.org/10.1016/0304-4017(88)90150-1A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective." e-Biz World Conference 2004. Seoul, Korea 25 Feb 2004