itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey
Technical report
Title | itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey |
---|---|
Report Type | Technical report |
Authors | Cater-Steel, Aileen (Author), Tan, Wui-Gee (Author) and Toleman, Mark (Author) |
Institution of Origin | University of Southern Queensland |
Number of Pages | 16 |
Year | 2009 |
Publisher | University of Southern Queensland |
Place of Publication | Toowoomba, Australia |
Abstract | [Abstract]: |
Keywords | information technology service management, ITSM, IT infrastructure library, ITIL, IT service management, itSMF |
ANZSRC Field of Research 2020 | 460908. Information systems organisation and management |
Public Notes | File reproduced in accordance with the copyright policy of the publisher/author. |
Byline Affiliations | School of Information Systems |
https://research.usq.edu.au/item/9zwyw/itsmf-australia-2009-conference-summary-report-of-itsm-standards-and-frameworks-survey
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