Go WEST - supporting women in engineering, science and technology: an Australian higher education case study
Edited book (chapter)
McDonald, Jacquelin, Loch, Birgit and Cater-Steel, Aileen. 2010. "Go WEST - supporting women in engineering, science and technology: an Australian higher education case study." Cater-Steel, Aileen and Cater, Emily (ed.) Women in engineering, science and technology: education and career challenges. Hershey, PA, United States. IGI Global. pp. 118-132
| Chapter Title | Go WEST - supporting women in engineering, science and technology: an Australian higher education case study |
|---|---|
| Book Chapter Category | Edited book (chapter) |
| ERA Publisher ID | 2177 |
| Book Title | Women in engineering, science and technology: education and career challenges |
| Authors | McDonald, Jacquelin (Author), Loch, Birgit (Author) and Cater-Steel, Aileen (Author) |
| Editors | Cater-Steel, Aileen and Cater, Emily |
| Page Range | 118-132 |
| Number of Pages | 15 |
| Year | 2010 |
| Publisher | IGI Global |
| Place of Publication | Hershey, PA, United States |
| ISBN | 9781615206575 |
| Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-61520-657-5.ch006 |
| Web Address (URL) | http://www.igi-global.com/bookstore/TitleDetails.aspx?TitleId=37330 |
| Abstract | Australia appears to be lagging behind countries in North America and Europe regarding the participation of women in engineering, science and technology courses and careers. This chapter reports on a current project undertaken by a regional university to build a mentoring and support network among female Science, Engineering and Technology students, staff and industry professionals. As well as the context and history of the project, the chapter describes the activities undertaken and the challenges faced in making the project sustainable. Factors critical to the success of the project are identified and include securing funds and commitment from senior management, having a multi-disciplinary team with strong leadership and effective support, and using information technology to enhance personal networks and to promote activities. |
| Keywords | SET; STEM; Go WEST; equity; higher education |
| ANZSRC Field of Research 2020 | 440599. Gender studies not elsewhere classified |
| 390303. Higher education | |
| 390406. Gender, sexuality and education | |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Learning and Teaching Support Unit |
| Department of Mathematics and Computing | |
| School of Information Systems |
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Jantti, Marko, Rout, Terry, Wen, Lian, Heikkinen, Sanna and Cater-Steel, Aileen. 2013. "Exploring the impact of IT service management process improvement initiatives: a case study approach." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_16The role of IT service management in green IT
Cater-Steel, Aileen and Tan, Wui-gee. 2010. "The role of IT service management in green IT." ITSMF Bulletin: Informed Intelligence.Digital communities: context for leading learning into the future?
Reushle, Shirley and McDonald, Jacquie. 2012. "Digital communities: context for leading learning into the future?" Brown, M., Hartnett, M. and Stewart, T. (ed.) 29th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). Wellington, New Zealand 25 - 28 Nov 2012 Wellington, New Zealand.IT infrastructure and its role in the success of e-learning systems: measurement and causal models
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "IT infrastructure and its role in the success of e-learning systems: measurement and causal models." Fonseca, Benjamin (ed.) 18th Conference of the European University Information Systems: A 360 Degree Perspective on IT/IS in Higher Education (EUNIS 2012). Vila Real, Portugal 20 - 22 Jun 2012 Vila Real, Portugal.IT infrastructure services as a requirement for e-learning system success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "IT infrastructure services as a requirement for e-learning system success." Computers and Education. 69, pp. 431-451. https://doi.org/10.1016/j.compedu.2013.07.035The effect of service delivery quality on customer value of e-learning systems
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "The effect of service delivery quality on customer value of e-learning systems." Rocha, Alvaro, Calvo-Manzano, Jose, Reis, Luis Paulo and Cota, Manuel Perez (ed.) 7th Iberian Conference on Information Systems and Technologies (CISTI 2012). Madrid, Spain 20 - 23 Jun 2012 Portugal.A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.A proposal and evaluation of a design method in design science research
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "A proposal and evaluation of a design method in design science research." Electronic Journal of Business Research Methods. 10 (2), pp. 89-100.Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.Identifying the determinants of e-learning service delivery quality
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "Identifying the determinants of e-learning service delivery quality." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.Dynamic and interactive teaching with technology
Phillips, Peter J. and Loch, Birgit I.. 2012. "Dynamic and interactive teaching with technology." Journal of Financial Education. 38 (3/4), pp. 46-68.Tablet technology to facilitate improved interaction and communication with students studying mathematics at a distance
Galligan, Linda, Hobohm, Carola and Loch, Birgit. 2012. "Tablet technology to facilitate improved interaction and communication with students studying mathematics at a distance." Journal of Computers in Mathematics and Science Teaching. 31 (4), pp. 363-385.Extending the IT service quality measurement framework through a systematic literature review
Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6Case study: real-time communication in a mathematics online learning community
Loch, Birgit and McDonald, Christine. 2011. "Case study: real-time communication in a mathematics online learning community." Kear, Karen (ed.) Online and social networking communities: a best practice guide for educators . New York, NY. United States. Routledge. pp. 129-131
IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.A model to measure e-learning systems success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "A model to measure e-learning systems success." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA, USA. IGI Global. pp. 293-317Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey. Toowoomba, Australia. University of Southern Queensland.Measuring the performance of service orientated IT management
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).Learner-centred mathematics and statistics education using netbook tablet PCs
Loch, Birgit, Galligan, Linda, Hobohm, Carola and McDonald, Christine. 2011. "Learner-centred mathematics and statistics education using netbook tablet PCs." International Journal of Mathematical Education in Science and Technology. 42 (7), pp. 939-949. https://doi.org/10.1080/0020739X.2011.611910Insights into intelligent parking technology adoption
Bilodeau, Victor, Cater-Steel, Aileen and Soar, Jeffrey. 2011. "Insights into intelligent parking technology adoption." Su, Ying and Al-Hakim, Latif (ed.) COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing. Hangzhou, China 12 - 14 Nov 2011 Irvine, CA, United States.Annotations with a Tablet PC or typed feedback: does it make a difference?
Brodie, Lyn and Loch, Birgit. 2009. "Annotations with a Tablet PC or typed feedback: does it make a difference?" Kestell, Colin, Grainger, Steven and Cheung, John (ed.) 20th Annual Conference for the Australasian Association of Engineering Education (AAEE 2009). Adelaide, Australia 06 - 09 Dec 2009 Adelaide, Australia.Important themes in postgraduate research supervision and examination for communities of practice
Symonds, Judith and Cater-Steel, Aileen. 2009. "Important themes in postgraduate research supervision and examination for communities of practice." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.Using institutionalism as a lens to examine ITIL adoption and diffusion
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. "Using institutionalism as a lens to examine ITIL adoption and diffusion." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.Adjusting the community of inquiry approach to a synchronous mathematical context
McDonald, Christine and Loch, Birgit. 2008. "Adjusting the community of inquiry approach to a synchronous mathematical context." Atkinson, Roger J. and McBeath, Clare (ed.) 25th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2008). Melbourne, Australia 30 Nov - 03 Dec 2008 Melbourne, Australia.A comparative study of software to aid the development of a conceptual framework for instructional design theory
Reushle, Shirley and McDonald, Jacquelin. 2001. "A comparative study of software to aid the development of a conceptual framework for instructional design theory." Kennedy, G., Keppell, Michael, McNaught, C. and Petrovic, T. (ed.) 18th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2001). Melbourne, Australia 09 - 12 Dec 2001 Melbourne, Australia.Charting the role of the online teacher in higher education: winds of change
McDonald, Jacquie and Reushle, Shirley. 2002. "Charting the role of the online teacher in higher education: winds of change." Williamson, Andy, Gunn, Cathy, Young, Alison and Clear, Tony (ed.) 19th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2002). Auckland, New Zealand 08 - 11 Dec 2002 Auckland, New Zealand.Bridging international boundaries: integrating and mentoring teaching roles in an online environment
Reushle, Shirley, McDonald, Jacquelin and Lowe, Wendy. 2003. "Bridging international boundaries: integrating and mentoring teaching roles in an online environment." Crisp, Geoffrey (ed.) 20th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2003). Adelaide, Australia 07 - 10 Dec 2003 Wollongong, Australia.Reframing e-assessment: building professional nursing and academic attributes in a first year nursing course
Lawrence, Jill, Loch, Birgit and Galligan, Linda. 2008. "Reframing e-assessment: building professional nursing and academic attributes in a first year nursing course." Learning, Media and Technology. 33 (3), pp. 169-189. https://doi.org/10.1080/17439880802324020Community learning: member's stories about their academic community of practice
McDonald, Jacquelin, Collins, Pauline, Hingst, Raymond D., Kimmins, Lindy, Lynch, Bernadette and Star, Cassandra. 2008. "Community learning: member's stories about their academic community of practice." 31st Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2008). Rotorua, New Zealand 01 - 04 Jul 2008 Sydney, Australia.The challenges of building an academic community of practice: an Australian case study
McDonald, Jacquelin and Star, Cassandra. 2008. "The challenges of building an academic community of practice: an Australian case study." 31st Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2008). Rotorua, New Zealand 01 - 04 Jul 2008 Sydney, Australia.Boundary treatment for virtual leaf surfaces
Loch, Birgit, Belward, John A. and Hanan, Jim S.. 2003. "Boundary treatment for virtual leaf surfaces." GRAPHITE '03: Computer Graphics and Interactive Techniques in Australasia and South East Asia . Melbourne, Australia 11 - 14 Feb 2003 New York, NY, USA. https://doi.org/10.1145/604471.604525New models for learning flexibility: negotiated choices for both academics and students
Nagy, Judy and McDonald, Jacquelin. 2007. "New models for learning flexibility: negotiated choices for both academics and students." Atkinson, Roger J., McBeath, Clare, Soong, S. K. A. and Cheers, C. (ed.) 24th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2007). Singapore 02 - 05 Dec 2007 Singapore. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).A hybrid clough-tocher radial basis function method for modelling leaf surfaces
Oqielat, M. N., Belward, J. A., Turner, I. W. and Loch, B. I.. 2007. "A hybrid clough-tocher radial basis function method for modelling leaf surfaces." Oxley, Les and Kulasiri, Don (ed.) 17th International Congress on Modelling and Simulation (MODSIM07). Christchurch, New Zealand 10 - 13 Dec 2007 Canberra, Australia. Modelling and Simulation Society of Australia and New Zealand .Implementing centralised IT service management: drawing lessons from the public sector
Tan, Wui-Gee, Cater-Steel, Aileen, Toleman, Mark and Seaniger, Rachel. 2007. "Implementing centralised IT service management: drawing lessons from the public sector." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.SME adoption of e-Commerce in the Central Okanagan region of Canada
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2007. "SME adoption of e-Commerce in the Central Okanagan region of Canada." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.A web site sophistication model based on value-added technology solutions and services
Ally, Mustafa, Cater-Steel, Aileen and Toleman, Mark. 2007. "A web site sophistication model based on value-added technology solutions and services." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.A conceptual model and evaluation process for educational technology learning resources: a legal case study
McDonald, Jacquie, McPhail, Janelle, Maguire, Michael and Millett, Bruce. 2004. "A conceptual model and evaluation process for educational technology learning resources: a legal case study." Educational Media International. 41 (4), pp. 287-296. https://doi.org/10.1080/09523980410001680914Short and long-term impacts of SPI in small software firms
Cater-Steel, Aileen, Rout, Terry and Toleman, Mark. 2006. "Short and long-term impacts of SPI in small software firms." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.Transforming IT service management - the ITIL impact
Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2006. "Transforming IT service management - the ITIL impact." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.Factors influencing the decisions of SMEs to purchase software package upgrades
Roberts, Dave, Cater-Steel, Aileen and Toleman, Mark. 2006. "Factors influencing the decisions of SMEs to purchase software package upgrades." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.The impact of quality assurance certification on Australian software developers
Cater-Steel, Aileen and Fitzgerald, Edmond P.. 1996. "The impact of quality assurance certification on Australian software developers." 7th Australasian Conference on Information Systems (ACIS 1996). Hobart, Australia 1996 Hobart, Australia.System development in the new millennium: an Australian perspective on OO adoption
Low, Ee Kuan, Cavaye, Angele and Cater-Steel, Aileen. 2000. "System development in the new millennium: an Australian perspective on OO adoption." 11th Australasian Conference on Information Systems (ACIS 2000). Brisbane, Australia 06 - 08 Dec 2000 Brisbane, Australia.Resolving the troubled IT-business relationship from a cultural perspective
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Resolving the troubled IT-business relationship from a cultural perspective." 12th Australasian Conference on Information Systems (ACIS 2001). Coffs Harbour, Australia 04 - 07 Dec 2001 Brisbane, Australia.Propeller heads - handle with care: improving the IT-business relationship through cultural awareness
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Propeller heads - handle with care: improving the IT-business relationship through cultural awareness." BITWorld Conference 2001. Cairo, Egypt 04 - 06 Jun 2001 Kowloon, Hong Kong.Prescription to remedy the IT-business relationship
Cormack, Sandra and Cater-Steel, Aileen. 2003. "Prescription to remedy the IT-business relationship." Clarke, Steve, Coakes, Elayne, Gordon Hunter, M. and Wenn, Andrew (ed.) Socio-technical and human cognition elements of information systems. Hershey, PA, United States. IGI Global. pp. 181-202Reuse: can it deliver competitive performance?
Cater-Steel, Aileen and Ah-Fock, Stephano. 2000. "Reuse: can it deliver competitive performance?" 11th Australasian Conference on Information Systems (ACIS 2000). Brisbane, Australia 06 - 08 Dec 2000 Brisbane, Australia.Addressing the challenges of replications of surveys in software engineering research
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "Addressing the challenges of replications of surveys in software engineering research." Verner, Verner and Travassos, Guilherme Horta (ed.) ISESE 2005: on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 Red Hook, NY, USA. https://doi.org/10.1109/ISESE.2005.1541829SPI assessment retrospective: evaluating long-term benefits for small firms
Cater-Steel, Aileen and Rout, Terry. 2006. "SPI assessment retrospective: evaluating long-term benefits for small firms." 6th International SPICE Conference: Software Process Improvement and Capability Determination. Luxembourg 03 - 05 May 2006 Luxembourg.IT culture: its impact on communication and work relationships in business
Nord, Jeretta Horn, Nord, G. Daryl, Cormack, Sandra and Cater-Steel, Aileen. 2007. "IT culture: its impact on communication and work relationships in business ." International Journal of Intercultural Information Management. 1 (1), pp. 85-107. https://doi.org/10.1504/IJIIM.2007.014373e-Commerce definition dilemma
Cater-Steel, Aileen and Grist, Shelly. 2006. "e-Commerce definition dilemma." Marshall, Stewart, Taylor, Wal and Yu, Xinghuo (ed.) Encyclopedia of developing regional communities with information and communication technology. Hershey, PA, United States. IGI Global. pp. 152-158Application of surface fitting techniques for the representation of leaf surfaces
Loch, B. I., Belward, J. A. and Hanan, J. S.. 2005. "Application of surface fitting techniques for the representation of leaf surfaces." Zerger, Andre and Argent, Robert M. (ed.) 16th International Congress on Modelling and Simulation (MODSIM05). Melbourne, Australia 12 - 15 Dec 2005 Australia. Modelling and Simulation Society of Australia and New Zealand .Designing and implementing online discussion forums: an Australian case study
McDonald, Jacquelin. 2009. "Designing and implementing online discussion forums: an Australian case study." International Journal of Networking and Virtual Organisations. 6 (5), pp. 518-531. https://doi.org/10.1504/IJNVO.2009.027394Bridging the divide by screencasting in an introductory statistics class at an Australian university
Khan, Shahjahan, Loch, Birgit and McDonald, Christine. 2010. "Bridging the divide by screencasting in an introductory statistics class at an Australian university." Amin, Zeinab and Hadi, Ali S. (ed.) 10th Islamic Countries Conference on Statistical Sciences. Cairo, Egypt 20 - 23 Dec 2009 Lahore, Pakistan.Building lectures and building bridges with socio-economically disadvantaged students
Phillips, Peter J. and Loch, Birgit. 2011. "Building lectures and building bridges with socio-economically disadvantaged students." Educational Technology and Society. 14 (3), pp. 240-251.Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.What do on campus students do with mathematics lecture screencasts at a dual-mode Australian university?
Loch, Birgit. 2010. "What do on campus students do with mathematics lecture screencasts at a dual-mode Australian university? " Green, David (ed.) CETL-MSOR Conference 2009. Milton Keynes, United Kingdom 07 - 08 Sep 2009 Birmingham, United Kingdom .IT service management in the academic curriculum: comparing an Australian and German experience
Cater-Steel, Aileen, Zarnekow, Ruediger and Wulf, Jochen. 2011. "IT service management in the academic curriculum: comparing an Australian and German experience." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.Performance measurement of IT service management: a case study of an Australian university
Gacenga, Francis and Cater-Steel, Aileen. 2011. "Performance measurement of IT service management: a case study of an Australian university." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]
Gacenga, Francis, Cater-Steel, Aileen and Tan, Wui-Gee. 2011. "Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.Embedding IT service management in the academic curriculum: a cross-national comparison
Cater-Steel, Aileen, Hine, Michael J. and Grant, Gerald. 2010. "Embedding IT service management in the academic curriculum: a cross-national comparison." Journal of Global Information Technology Management. 13 (4), pp. 64-92. https://doi.org/10.1080/1097198X.2010.10856526Employing interdisciplinary collaborations to redefine academic practices in a university Nursing program
Lawrence, Jill, Loch, Birgit and Galligan, Linda. 2010. "Employing interdisciplinary collaborations to redefine academic practices in a university Nursing program." Devlin, M., Nagy, J. and Lichtenberg, A. (ed.) 33rd Higher Education Research and Development Society of Australasia Annual Conference (HERDSA 2010). Melbourne, Australia 06 - 09 Jul 2010 Milperra, Australia.Preparedness for flexible access to learning materials: how ready are university students and staff?
Albion, Peter, Loch, Birgit, Mula, Joseph M. and Maroulis, Jerry. 2010. "Preparedness for flexible access to learning materials: how ready are university students and staff?" Steel, Caroline, Keppell, Michael, Gerbic, Philippa and Housego, Simon (ed.) 27th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2010). Sydney, Australia 05 - 08 Dec 2010 Brisbane, Australia.An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525A method for comparing traditional and component-based models in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2011. "A method for comparing traditional and component-based models in information systems re-engineering." Information Systems and e-Business Management. 9 (1), pp. 89-107. https://doi.org/10.1007/s10257-010-0139-zBuilding academic numeracy in a first year nursing course using an evaluative model of program development
Galligan, Linda, Loch, Birgit and Lawrence, Jill. 2010. "Building academic numeracy in a first year nursing course using an evaluative model of program development." Coben, Diana and O'Donoghue, John (ed.) ICME 11: Adult Mathematics Education. Monterrey, Mexico 06 - 13 Jul 2008 Limerick, Ireland.The role of IT service management in green IT
Cater-Steel, Aileen and Tan, Wui-Gee. 2010. "The role of IT service management in green IT." Australasian Journal of Information Systems. 17 (1), pp. 107-125.itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Supporting women in engineering, science and technology: the Go West Project
Cater-Steel, Aileen and McDonald, Jacquie. 2010. "Supporting women in engineering, science and technology: the Go West Project." Hudson, Peter, Chandra, Vinesh, King, Donna and Lee, Kar-Tin (ed.) 1st Science, Technology, Engineering and Mathematics in Education Conference (STEM 2010). Brisbane, Australia 26 - 27 Nov 2010 Brisbane, Australia.Interaction in synchronous chat tutorials to facilitate learning in introductory statistics
McDonald, Christine, Loch, Birgit and Lloyd, Margaret. 2010. "Interaction in synchronous chat tutorials to facilitate learning in introductory statistics." Reading, Chris (ed.) ICOTS8: Data and Context in Statistics Education: Towards an Evidence-Based Society. Ljubljana, Slovenia 11 - 16 Jul 2010 Voorburg, The Netherlands.IT service personnel: changing the culture from technology to service
Cater-Steel, Aileen. 2011. "IT service personnel: changing the culture from technology to service." Wang, John (ed.) Information systems and new applications in the service sector: models and methods. Hershey, PA. United States. IGI Global. pp. 183-192Traditional and alternative internet payment systems: the merchant perspective
Ally, Mustafa, Toleman, Mark and Cater-Steel, Aileen. 2010. "Traditional and alternative internet payment systems: the merchant perspective." 5th International Conference on Qualitative Research in IT & IT in Qualitative Research: The Traditions and Innovations of Qualitative Approaches in ICT Research (QualIT 2010). Brisbane, Australia 29 - 30 Nov 2010 Australia.Delivering value through IT service management metrics
Gacenga, Francis and Cater-Steel, Aileen. 2010. "Delivering value through IT service management metrics." ITSMF Bulletin: Informed Intelligence. Summer, pp. 8-9.What's Your PMF challenge?
Gacenga, Francis and Cater-Steel, Aileen. 2010. "What's Your PMF challenge?" ITSMF Bulletin: Informed Intelligence. Winter, pp. 15-17.Online teaching and learning in higher education: a case study
Postle, Glen, Sturman, Andrew, Mangubhai, Francis, Cronk, Peter, Carmichael, Ann, McDonald, Jacquie, Reushle, Shirley, Richardson, Lesley and Vickery, Bruce. 2003. Online teaching and learning in higher education: a case study. Canberra, Australia. Commonwealth of Australia.Engagement in web-based education: designing for models of student learning
McDonald, Jacquelin and Reushle, Shirley. 2000. "Engagement in web-based education: designing for models of student learning." Indian Journal of Open Learning. 9 (3), pp. 287-298.Online pedagogy as a challenge to the traditional distance education paradigm
McDonald, Jacquelin and Reushle, Shirley. 2001. "Online pedagogy as a challenge to the traditional distance education paradigm." Montgomerie, Craig and Viteli, J. (ed.) World Conference on Educational Multimedia, Hypermedia and Telecommunications (ED-MEDIA 2001). Tampere, Finland 25 - 30 Jun 2001 Chesapeake, VA. United States.Responding to the perfect storm: impetus to create an edgeless university?
Reushle, Shirley and McDonald, Jacquelin. 2010. "Responding to the perfect storm: impetus to create an edgeless university?" Tait, Alan and Szucs, Andras (ed.) EDEN 2010 Annual Conference: Media Inspirations for Learning: What Makes the Impact?. Valencia, Spain 09 - 12 Jun 2010 Budapest, Hungary.The use of tablet and related technologies in mathematics teaching
Galligan, Linda, Loch, Birgit, McDonald, Christine and Taylor, Janet A.. 2010. "The use of tablet and related technologies in mathematics teaching." Australian Senior Mathematics Journal. 24 (1), pp. 38-51.Adopting synchronous audiographic web conferencing: a tale from two regional universities
Loch, Birgit, Reushle, Shirley, Rowe, Stephen and Jayne, Nicola. 2010. "Adopting synchronous audiographic web conferencing: a tale from two regional universities." Mukerji, Siran and Tripathi, Purnendu (ed.) Cases on technology enhanced learning through collaborative opportunities. Hershey, PA, United States. IGI Global. pp. 56-72Software process improvement: assessments for small software firms
Cater-Steel, Aileen. 2010. Software process improvement: assessments for small software firms. Saarbrucken, Germany. VDM Verlag Dr. Muller.Information systems at the University of Southern Queensland (USQ), 1st Australian/New Zealand ed.
Fryer, Maggie and Cater-Steel, Aileen. 2010. "Information systems at the University of Southern Queensland (USQ), 1st Australian/New Zealand ed." Baltzan, Paige, Phillips, Amy, Lynch, Kathy and Blakey, Peter (ed.) Business driven information systems. Sydney, Australia. McGraw-Hill Australia. pp. 239-241Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2010. "Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics." Encyclopedia of e-business development and management in the global economy. Hershey, PA, United States. IGI Global. pp. 305-315IT service management standards: education challenges
Cater-Steel, Aileen and Toleman, Mark. 2010. "IT service management standards: education challenges." Jakobs, Kai (ed.) New applications in IT standards: developments and progress. Hershey, PA. United States. IGI Global. pp. 225-241The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature
Al-Bakri, Anas, Cater-Steel, Aileen and Soar, Jeffrey. 2010. "The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature." International Journal of Liability and Scientific Enquiry. 3 (3), pp. 213-224. https://doi.org/10.1504/IJLSE.2010.033356Women in engineering, science and technology: education and career challenges
Cater-Steel, Aileen and Cater, Emily. Cater-Steel, Aileen and Cater, Emily (ed.) 2010. Women in engineering, science and technology: education and career challenges. Hershey, PA, United States. IGI Global.itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Determinants of students' acceptance and use of learning resources on CD-ROM
Rose, Janelle and McDonald, Jacquelin. 2005. "Determinants of students' acceptance and use of learning resources on CD-ROM." Shehadie, Elias (ed.) Australasian Business and Behavioural Sciences Association Conference 2005 (ABBSA 2005). Cairns, Australia 05 - 07 Aug 2005 Australia.What do instructional designers do in higher education? A written symposium
Dempsey, John V., Albion, Peter, Litchfield, Brenda C., Havard, Byron and McDonald, Jacquelin. 2007. "What do instructional designers do in higher education? A written symposium." Reiser, Robert A. and Dempsey, John V. (ed.) Trends and issues in instructional design and technology, 2nd ed.. Upper Saddle River, N.J.. Prentice Hall. pp. 221-233Implementing IT service management: a case study focussing on critical success factors
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