Go WEST - supporting women in engineering, science and technology: an Australian higher education case study
Edited book (chapter)
McDonald, Jacquelin, Loch, Birgit and Cater-Steel, Aileen. 2010. "Go WEST - supporting women in engineering, science and technology: an Australian higher education case study." Cater-Steel, Aileen and Cater, Emily (ed.) Women in engineering, science and technology: education and career challenges. Hershey, PA, United States. IGI Global. pp. 118-132
| Chapter Title | Go WEST - supporting women in engineering, science and technology: an Australian higher education case study |
|---|---|
| Book Chapter Category | Edited book (chapter) |
| ERA Publisher ID | 2177 |
| Book Title | Women in engineering, science and technology: education and career challenges |
| Authors | McDonald, Jacquelin (Author), Loch, Birgit (Author) and Cater-Steel, Aileen (Author) |
| Editors | Cater-Steel, Aileen and Cater, Emily |
| Page Range | 118-132 |
| Number of Pages | 15 |
| Year | 2010 |
| Publisher | IGI Global |
| Place of Publication | Hershey, PA, United States |
| ISBN | 9781615206575 |
| Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-61520-657-5.ch006 |
| Web Address (URL) | http://www.igi-global.com/bookstore/TitleDetails.aspx?TitleId=37330 |
| Abstract | Australia appears to be lagging behind countries in North America and Europe regarding the participation of women in engineering, science and technology courses and careers. This chapter reports on a current project undertaken by a regional university to build a mentoring and support network among female Science, Engineering and Technology students, staff and industry professionals. As well as the context and history of the project, the chapter describes the activities undertaken and the challenges faced in making the project sustainable. Factors critical to the success of the project are identified and include securing funds and commitment from senior management, having a multi-disciplinary team with strong leadership and effective support, and using information technology to enhance personal networks and to promote activities. |
| Keywords | SET; STEM; Go WEST; equity; higher education |
| ANZSRC Field of Research 2020 | 440599. Gender studies not elsewhere classified |
| 390303. Higher education | |
| 390406. Gender, sexuality and education | |
| Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
| Byline Affiliations | Learning and Teaching Support Unit |
| Department of Mathematics and Computing | |
| School of Information Systems |
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Cater-Steel, Aileen and Tan, Wui-gee. 2010. "The role of IT service management in green IT." ITSMF Bulletin: Informed Intelligence.Digital communities: context for leading learning into the future?
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Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "IT infrastructure and its role in the success of e-learning systems: measurement and causal models." Fonseca, Benjamin (ed.) 18th Conference of the European University Information Systems: A 360 Degree Perspective on IT/IS in Higher Education (EUNIS 2012). Vila Real, Portugal 20 - 22 Jun 2012 Vila Real, Portugal.IT infrastructure services as a requirement for e-learning system success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "IT infrastructure services as a requirement for e-learning system success." Computers and Education. 69, pp. 431-451. https://doi.org/10.1016/j.compedu.2013.07.035The effect of service delivery quality on customer value of e-learning systems
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "The effect of service delivery quality on customer value of e-learning systems." Rocha, Alvaro, Calvo-Manzano, Jose, Reis, Luis Paulo and Cota, Manuel Perez (ed.) 7th Iberian Conference on Information Systems and Technologies (CISTI 2012). Madrid, Spain 20 - 23 Jun 2012 Portugal.A proposal and evaluation of a design method in design science research
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "A proposal and evaluation of a design method in design science research." Electronic Journal of Business Research Methods. 10 (2), pp. 89-100.Towards an improved IT service desk system and processes: a case study
Jäntti, Marko, Cater-Steel, Aileen and Shrestha, Anup. 2012. "Towards an improved IT service desk system and processes: a case study." International Journal on Advances in Systems and Measurements. 5 (3 & 4), pp. 203-215.A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012): Location, Location, Location. Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.Identifying the determinants of e-learning service delivery quality
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "Identifying the determinants of e-learning service delivery quality." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012): Location, Location, Location. Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.Dynamic and interactive teaching with technology
Phillips, Peter J. and Loch, Birgit I.. 2012. "Dynamic and interactive teaching with technology." Journal of Financial Education. 38 (3/4), pp. 46-68.Tablet technology to facilitate improved interaction and communication with students studying mathematics at a distance
Galligan, Linda, Hobohm, Carola and Loch, Birgit. 2012. "Tablet technology to facilitate improved interaction and communication with students studying mathematics at a distance." Journal of Computers in Mathematics and Science Teaching. 31 (4), pp. 363-385.Extending the IT service quality measurement framework through a systematic literature review
Lepmets, Marion, Cater-Steel, Aileen, Gacenga, Francis and Ras, Eric. 2012. "Extending the IT service quality measurement framework through a systematic literature review." Journal of Service Science Research. 4 (1), pp. 7-47. https://doi.org/10.1007/s12927-012-0001-6Case study: real-time communication in a mathematics online learning community
Loch, Birgit and McDonald, Christine. 2011. "Case study: real-time communication in a mathematics online learning community." Kear, Karen (ed.) Online and social networking communities: a best practice guide for educators . New York, NY. United States. Routledge. pp. 129-131
IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.A model to measure e-learning systems success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "A model to measure e-learning systems success." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA, USA. IGI Global. pp. 293-317Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey. Toowoomba, Australia. University of Southern Queensland.Measuring the performance of service orientated IT management
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).Learner-centred mathematics and statistics education using netbook tablet PCs
Loch, Birgit, Galligan, Linda, Hobohm, Carola and McDonald, Christine. 2011. "Learner-centred mathematics and statistics education using netbook tablet PCs." International Journal of Mathematical Education in Science and Technology. 42 (7), pp. 939-949. https://doi.org/10.1080/0020739X.2011.611910Insights into intelligent parking technology adoption
Bilodeau, Victor, Cater-Steel, Aileen and Soar, Jeffrey. 2011. "Insights into intelligent parking technology adoption." Su, Ying and Al-Hakim, Latif (ed.) COINFO 2011: 6th International Conference on Cooperation and Promotion of Information Resources in Science and Technology: Coordinative Innovation and Open Sharing. Hangzhou, China 12 - 14 Nov 2011 Irvine, CA, United States.Reframing e-assessment: building professional nursing and academic attributes in a first year nursing course
Lawrence, Jill, Loch, Birgit and Galligan, Linda. 2008. "Reframing e-assessment: building professional nursing and academic attributes in a first year nursing course." Learning, Media and Technology. 33 (3), pp. 169-189. https://doi.org/10.1080/17439880802324020Boundary treatment for virtual leaf surfaces
Loch, Birgit, Belward, John A. and Hanan, Jim S.. 2003. "Boundary treatment for virtual leaf surfaces." GRAPHITE '03: Computer Graphics and Interactive Techniques in Australasia and South East Asia . Melbourne, Australia 11 - 14 Feb 2003 New York, NY, USA. https://doi.org/10.1145/604471.604525A conceptual model and evaluation process for educational technology learning resources: a legal case study
McDonald, Jacquie, McPhail, Janelle, Maguire, Michael and Millett, Bruce. 2004. "A conceptual model and evaluation process for educational technology learning resources: a legal case study." Educational Media International. 41 (4), pp. 287-296. https://doi.org/10.1080/09523980410001680914Propeller heads - handle with care: improving the IT-business relationship through cultural awareness
Cormack, Sandra, Cater-Steel, Aileen, Nord, Jeretta Horn and Nord, G. Daryl. 2001. "Propeller heads - handle with care: improving the IT-business relationship through cultural awareness." BITWorld Conference 2001. Cairo, Egypt 04 - 06 Jun 2001 Kowloon, Hong Kong.Prescription to remedy the IT-business relationship
Cormack, Sandra and Cater-Steel, Aileen. 2003. "Prescription to remedy the IT-business relationship." Clarke, Steve, Coakes, Elayne, Gordon Hunter, M. and Wenn, Andrew (ed.) Socio-technical and human cognition elements of information systems. Hershey, PA, United States. IGI Global. pp. 181-202Addressing the challenges of replications of surveys in software engineering research
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "Addressing the challenges of replications of surveys in software engineering research." Verner, Verner and Travassos, Guilherme Horta (ed.) ISESE 2005: on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 Red Hook, NY, USA. https://doi.org/10.1109/ISESE.2005.1541829SPI assessment retrospective: evaluating long-term benefits for small firms
Cater-Steel, Aileen and Rout, Terry. 2006. "SPI assessment retrospective: evaluating long-term benefits for small firms." 6th International SPICE Conference: Software Process Improvement and Capability Determination. Luxembourg 03 - 05 May 2006 Luxembourg.IT culture: its impact on communication and work relationships in business
Nord, Jeretta Horn, Nord, G. Daryl, Cormack, Sandra and Cater-Steel, Aileen. 2007. "IT culture: its impact on communication and work relationships in business ." International Journal of Intercultural Information Management. 1 (1), pp. 85-107. https://doi.org/10.1504/IJIIM.2007.014373e-Commerce definition dilemma
Cater-Steel, Aileen and Grist, Shelly. 2006. "e-Commerce definition dilemma." Marshall, Stewart, Taylor, Wal and Yu, Xinghuo (ed.) Encyclopedia of developing regional communities with information and communication technology. Hershey, PA, United States. IGI Global. pp. 152-158Application of surface fitting techniques for the representation of leaf surfaces
Loch, B. I., Belward, J. A. and Hanan, J. S.. 2005. "Application of surface fitting techniques for the representation of leaf surfaces." Zerger, Andre and Argent, Robert M. (ed.) International Congress on Modelling and Simulation (MODSIM 2005): Advances and Applications for Management and Decision Making. Melbourne, Australia 12 - 15 Dec 2005 Melbourne, Australia.Designing and implementing online discussion forums: an Australian case study
McDonald, Jacquelin. 2009. "Designing and implementing online discussion forums: an Australian case study." International Journal of Networking and Virtual Organisations. 6 (5), pp. 518-531. https://doi.org/10.1504/IJNVO.2009.027394Building lectures and building bridges with socio-economically disadvantaged students
Phillips, Peter J. and Loch, Birgit. 2011. "Building lectures and building bridges with socio-economically disadvantaged students." Educational Technology and Society. 14 (3), pp. 240-251.Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.What do on campus students do with mathematics lecture screencasts at a dual-mode Australian university?
Loch, Birgit. 2010. "What do on campus students do with mathematics lecture screencasts at a dual-mode Australian university? " Green, David (ed.) CETL-MSOR Conference 2009. Milton Keynes, United Kingdom 07 - 08 Sep 2009 Birmingham, United Kingdom .IT service management in the academic curriculum: comparing an Australian and German experience
Cater-Steel, Aileen, Zarnekow, Ruediger and Wulf, Jochen. 2011. "IT service management in the academic curriculum: comparing an Australian and German experience." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.Performance measurement of IT service management: a case study of an Australian university
Gacenga, Francis and Cater-Steel, Aileen. 2011. "Performance measurement of IT service management: a case study of an Australian university." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]
Gacenga, Francis, Cater-Steel, Aileen and Tan, Wui-Gee. 2011. "Towards a framework and contingency theory for performance measurement: a mixed-method approach [Research in progress]." Seddon, Peter and Gregor, Shirley (ed.) 15th Pacific Asia Conference on Information Systems (PACIS 2011): Quality Research in Pacific Asia. Brisbane, Australia 07 - 11 Jul 2011 Brisbane, Australia.An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525A method for comparing traditional and component-based models in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2011. "A method for comparing traditional and component-based models in information systems re-engineering." Information Systems and e-Business Management. 9 (1), pp. 89-107. https://doi.org/10.1007/s10257-010-0139-zBuilding academic numeracy in a first year nursing course using an evaluative model of program development
Galligan, Linda, Loch, Birgit and Lawrence, Jill. 2010. "Building academic numeracy in a first year nursing course using an evaluative model of program development." Coben, Diana and O'Donoghue, John (ed.) ICME 11: Adult Mathematics Education. Monterrey, Mexico 06 - 13 Jul 2008 Limerick, Ireland.The role of IT service management in green IT
Cater-Steel, Aileen and Tan, Wui-Gee. 2010. "The role of IT service management in green IT." Australasian Journal of Information Systems. 17 (1), pp. 107-125.itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Supporting women in engineering, science and technology: the Go West Project
Cater-Steel, Aileen and McDonald, Jacquie. 2010. "Supporting women in engineering, science and technology: the Go West Project." Hudson, Peter, Chandra, Vinesh, King, Donna and Lee, Kar-Tin (ed.) 1st Science, Technology, Engineering and Mathematics in Education Conference (STEM 2010). Brisbane, Australia 26 - 27 Nov 2010 Brisbane, Australia.Interaction in synchronous chat tutorials to facilitate learning in introductory statistics
McDonald, Christine, Loch, Birgit and Lloyd, Margaret. 2010. "Interaction in synchronous chat tutorials to facilitate learning in introductory statistics." Reading, Chris (ed.) ICOTS8: Data and Context in Statistics Education: Towards an Evidence-Based Society. Ljubljana, Slovenia 11 - 16 Jul 2010 Voorburg, The Netherlands.IT service personnel: changing the culture from technology to service
Cater-Steel, Aileen. 2011. "IT service personnel: changing the culture from technology to service." Wang, John (ed.) Information systems and new applications in the service sector: models and methods. Hershey, PA. United States. IGI Global. pp. 183-192Bridging the divide by screencasting in an introductory statistics class at an Australian university
Khan, Shahjahan, Loch, Birgit and McDonald, Christine. 2010. "Bridging the divide by screencasting in an introductory statistics class at an Australian university." Amin, Zeinab and Hadi, Ali S. (ed.) 10th Islamic Countries Conference on Statistical Sciences (ICCSS-10): Statistics for Development and Good Governance. Cairo, Egypt 20 - 23 Dec 2009 Lahore, Pakistan.Traditional and alternative internet payment systems: the merchant perspective
Ally, Mustafa, Toleman, Mark and Cater-Steel, Aileen. 2010. "Traditional and alternative internet payment systems: the merchant perspective." 5th International Conference on Qualitative Research in IT & IT in Qualitative Research: The Traditions and Innovations of Qualitative Approaches in ICT Research (QualIT 2010). Brisbane, Australia 29 - 30 Nov 2010 Australia.Preparedness for flexible access to learning materials: how ready are university students and staff?
Albion, Peter, Loch, Birgit, Mula, Joseph M. and Maroulis, Jerry. 2010. "Preparedness for flexible access to learning materials: how ready are university students and staff?" Steel, Caroline, Keppell, Michael, Gerbic, Philippa and Housego, Simon (ed.) ASCILITE 2010: 27th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education: Curriculum, Technology and Transformation for an Unknown Future. Sydney, Australia 05 - 08 Dec 2010 Brisbane, Australia.Delivering value through IT service management metrics
Gacenga, Francis and Cater-Steel, Aileen. 2010. "Delivering value through IT service management metrics." ITSMF Bulletin: Informed Intelligence. Summer, pp. 8-9.What's Your PMF challenge?
Gacenga, Francis and Cater-Steel, Aileen. 2010. "What's Your PMF challenge?" ITSMF Bulletin: Informed Intelligence. Winter, pp. 15-17.Online teaching and learning in higher education: a case study
Postle, Glen, Sturman, Andrew, Mangubhai, Francis, Cronk, Peter, Carmichael, Ann, McDonald, Jacquie, Reushle, Shirley, Richardson, Lesley and Vickery, Bruce. 2003. Online teaching and learning in higher education: a case study. Canberra, Australia. Commonwealth of Australia.Engagement in web-based education: designing for models of student learning
McDonald, Jacquelin and Reushle, Shirley. 2000. "Engagement in web-based education: designing for models of student learning." Indian Journal of Open Learning. 9 (3), pp. 287-298.Online pedagogy as a challenge to the traditional distance education paradigm
McDonald, Jacquelin and Reushle, Shirley. 2001. "Online pedagogy as a challenge to the traditional distance education paradigm." Montgomerie, Craig and Viteli, J. (ed.) World Conference on Educational Multimedia, Hypermedia and Telecommunications (ED-MEDIA 2001). Tampere, Finland 25 - 30 Jun 2001 Chesapeake, VA. United States.Employing interdisciplinary collaborations to redefine academic practices in a university Nursing program
Lawrence, Jill, Loch, Birgit and Galligan, Linda. 2010. "Employing interdisciplinary collaborations to redefine academic practices in a university Nursing program." Devlin, M., Nagy, J. and Lichtenberg, A. (ed.) 33rd HERDSA Annual Conference: Research and Development in Higher Education: Reshaping Higher Education (HERDSA 2010). Melbourne, Australia 06 - 09 Jul 2010 Milperra, Australia.Responding to the perfect storm: impetus to create an edgeless university?
Reushle, Shirley and McDonald, Jacquelin. 2010. "Responding to the perfect storm: impetus to create an edgeless university?" Tait, Alan and Szucs, Andras (ed.) EDEN 2010 Annual Conference: Media Inspirations for Learning: What Makes the Impact?. Valencia, Spain 09 - 12 Jun 2010 Budapest, Hungary.Embedding IT service management in the academic curriculum: a cross-national comparison
Cater-Steel, Aileen, Hine, Michael J. and Grant, Gerald. 2010. "Embedding IT service management in the academic curriculum: a cross-national comparison." Journal of Global Information Technology Management. 13 (4), pp. 64-92.The use of tablet and related technologies in mathematics teaching
Galligan, Linda, Loch, Birgit, McDonald, Christine and Taylor, Janet A.. 2010. "The use of tablet and related technologies in mathematics teaching." Australian Senior Mathematics Journal. 24 (1), pp. 38-51.Adopting synchronous audiographic web conferencing: a tale from two regional universities
Loch, Birgit, Reushle, Shirley, Rowe, Stephen and Jayne, Nicola. 2010. "Adopting synchronous audiographic web conferencing: a tale from two regional universities." Mukerji, Siran and Tripathi, Purnendu (ed.) Cases on technology enhanced learning through collaborative opportunities. Hershey, PA, United States. IGI Global. pp. 56-72Software process improvement: assessments for small software firms
Cater-Steel, Aileen. 2010. Software process improvement: assessments for small software firms. Saarbrucken, Germany. VDM Verlag Dr. Muller.Information systems at the University of Southern Queensland (USQ), 1st Australian/New Zealand ed.
Fryer, Maggie and Cater-Steel, Aileen. 2010. "Information systems at the University of Southern Queensland (USQ), 1st Australian/New Zealand ed." Baltzan, Paige, Phillips, Amy, Lynch, Kathy and Blakey, Peter (ed.) Business driven information systems. Sydney, Australia. McGraw-Hill Australia. pp. 239-241Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2010. "Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics." Encyclopedia of e-business development and management in the global economy. Hershey, PA, United States. IGI Global. pp. 305-315IT service management standards: education challenges
Cater-Steel, Aileen and Toleman, Mark. 2010. "IT service management standards: education challenges." Jakobs, Kai (ed.) New applications in IT standards: developments and progress. Hershey, PA. United States. IGI Global. pp. 225-241The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature
Al-Bakri, Anas, Cater-Steel, Aileen and Soar, Jeffrey. 2010. "The influence of B2B e-commerce on SMEs' performance and efficiency: a review of the literature." International Journal of Liability and Scientific Enquiry. 3 (3), pp. 213-224. https://doi.org/10.1504/IJLSE.2010.033356Women in engineering, science and technology: education and career challenges
Cater-Steel, Aileen and Cater, Emily. Cater-Steel, Aileen and Cater, Emily (ed.) 2010. Women in engineering, science and technology: education and career challenges. Hershey, PA, United States. IGI Global.itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.Determinants of students' acceptance and use of learning resources on CD-ROM
Rose, Janelle and McDonald, Jacquelin. 2005. "Determinants of students' acceptance and use of learning resources on CD-ROM." Shehadie, Elias (ed.) Australasian Business and Behavioural Sciences Association Conference 2005 (ABBSA 2005). Cairns, Australia 05 - 07 Aug 2005 Australia.Important themes in postgraduate research supervision and examination for communities of practice
Symonds, Judith and Cater-Steel, Aileen. 2009. "Important themes in postgraduate research supervision and examination for communities of practice." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009): Evolving Boundaries and New Frontiers: Defining the IS Discipline. Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.What do instructional designers do in higher education? A written symposium
Dempsey, John V., Albion, Peter, Litchfield, Brenda C., Havard, Byron and McDonald, Jacquelin. 2007. "What do instructional designers do in higher education? A written symposium." Reiser, Robert A. and Dempsey, John V. (ed.) Trends and issues in instructional design and technology, 2nd ed.. Upper Saddle River, N.J.. Prentice Hall. pp. 221-233Implementing IT service management: a case study focussing on critical success factors
Tan, Wui-Gee, Cater-Steel, Aileen and Toleman, Mark. 2009. "Implementing IT service management: a case study focussing on critical success factors." Journal of Computer Information Systems. 50 (2), pp. 1-12.