Australian software developers embrace quality Assurance Certification
Paper
Cater-Steel, Aileen and Fitzgerald, Edmond P.. 1998. "Australian software developers embrace quality Assurance Certification." Hawkins, C., Ross, M. and Staples, G. (ed.) 6th Annual International Conference on Software Quality Management, SQM '98: Quality Improvement Issues. Amsterdam, The Netherlands 06 - 08 Apr 1998 Amsterdam, The Netherlands.
| Paper/Presentation Title | Australian software developers embrace quality Assurance Certification |
|---|---|
| Presentation Type | Paper |
| Authors | Cater-Steel, Aileen (Author) and Fitzgerald, Edmond P. (Author) |
| Editors | Hawkins, C., Ross, M. and Staples, G. |
| Journal or Proceedings Title | Software Quality Management VI: Quality Improvement Issues |
| Number of Pages | 12 |
| Year | 1998 |
| Place of Publication | Amsterdam, The Netherlands |
| ISBN | 185233021X |
| Web Address (URL) of Paper | http://www.amazon.com/Software-Quality-Management-VI-Improvement/dp/185233021X/sr=11-1/qid=1163036147/ref=sr_11_1/104-0083751-3415125 |
| Conference/Event | 6th Annual International Conference on Software Quality Management, SQM '98: Quality Improvement Issues |
| Event Details | 6th Annual International Conference on Software Quality Management, SQM '98: Quality Improvement Issues Event Date 06 to end of 08 Apr 1998 Event Location Amsterdam, The Netherlands |
| Abstract | [Abstract]: This paper details a research project undertaken to assess the extent of adoption of quality assurance (QA) certification by Australian software developers. A brief history of government QA policy, the catalyst in the sudden interest in certification, is included. Primary data for the study were gathered from a survey of 1,000 Australian software developers, and were used to determine the extent of adoption of QA certification by Australian developers, their organisational characteristics, capability maturity and perceptions regarding the value of QA certification. Secondary data from the JAS-ANZ register of certified organisations enabled validation of survey responses and extrapolation of QA certification adoption. Major findings of the study revealed that 11 percent of respondents are certified to ISO 9001 or AS 3563, seven percent are in progress and 21 percent plan to adopt QA certification. It also revealed that specialist developers are adopting QA certification at twice the rate of in-house developers. Other factors found to be associated with adoption of QA certification are large development groups, developers with government or overseas clients, organisations with whole- or part-foreign ownership, and organisations undertaking corporate TQM initiatives. From the findings, detailed implications are drawn for managers and policy analysts. |
| Keywords | Software quality assurance, ISO 9000, CMM, total quality management, TQM |
| ANZSRC Field of Research 2020 | 460905. Information systems development methodologies and practice |
| Public Notes | File reproduced in accordance with the copyright policy of the publisher/author. |
| Byline Affiliations | Department of Information Systems |
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