IT infrastructure services as a requirement for e-learning system success
Article
Article Title | IT infrastructure services as a requirement for e-learning system success |
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ERA Journal ID | 17811 |
Article Category | Article |
Authors | Alsabawy, Ahmed Younis (Author), Cater-Steel, Aileen (Author) and Soar, Jeffrey (Author) |
Journal Title | Computers and Education |
Journal Citation | 69, pp. 431-451 |
Number of Pages | 21 |
Year | 2013 |
Place of Publication | United Kingdom |
ISSN | 0360-1315 |
1873-782X | |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.compedu.2013.07.035 |
Web Address (URL) | https://www.sciencedirect.com/science/article/pii/S0360131513002121 |
Abstract | Evaluation of e-learning systems success is an essential process in managing and developing these types of systems. There are still arguments about the factors can be used to evaluate the success of e-learning systems. Inadequate attention has been paid to investigate the role of IT infrastructure services as a foundation to create the success of e-learning systems. The focus of this study is the role of IT infrastructure services in terms of the success of e-learning systems. A model is proposed which includes five constructs: IT infrastructure services; perceived usefulness; user satisfaction; customer value; and organizational value. A quantitative study was conducted at an Australian University, with survey responses from 110 Academic staff members and 720 students who use the e-learning system. The empirical study confirmed that an IT infrastructure services is a valid and reliable construct to measure elearning systems success. In addition, this study provides evidence of the critical role of IT infrastructure services in the success of e-learning systems via its significant effect on perceived usefulness, user satisfaction, customer value, and organizational value. |
Keywords | IT infrastructure services; perceived usefulness; user satisfaction; customer and organizational value; e-learning systems success |
Contains Sensitive Content | Does not contain sensitive content |
ANZSRC Field of Research 2020 | 390405. Educational technology and computing |
400904. Electronic device and system performance evaluation, testing and simulation | |
460908. Information systems organisation and management | |
Public Notes | Files associated with this item cannot be displayed due to copyright restrictions. |
Byline Affiliations | School of Information Systems |
Institution of Origin | University of Southern Queensland |
https://research.usq.edu.au/item/q20wv/it-infrastructure-services-as-a-requirement-for-e-learning-system-success
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