User experiences and a usability inspection of an electronic services environment for students
Paper
Paper/Presentation Title | User experiences and a usability inspection of an electronic services environment for students |
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Presentation Type | Paper |
Authors | Toleman, Mark A. (Author) and Toleman, Jessica M. (Author) |
Editors | Calder, Paul and Thomas, Bruce |
Journal or Proceedings Title | Proceedings of the Australasian Computer-Human Interaction Conference (OzCHI 1998) |
Number of Pages | 7 |
Year | 1998 |
Place of Publication | Los Alamitos, CA. United States |
ISBN | 0818692065 |
Digital Object Identifier (DOI) | https://doi.org/10.1109/OZCHI.1998.732200 |
Conference/Event | Australasian Computer-Human Interaction Conference (OzCHI 1998) |
Event Details | Australasian Computer-Human Interaction Conference (OzCHI 1998) Event Date 30 Nov 1998 to end of 04 Dec 1998 Event Location Adelaide, Australia |
Abstract | In 1997 the Information Technology Services section of the University of Southern Queensland introduced USQConnect, an integrated graphical computing environment that allowed students to access electronic mail, USENET newsgroups and the Internet. The system was based on the Netscape suite of products and replaced similar text-based UNIX utilities and software. As a consequence of the change, many students perceived that several vital services were lost and there was much debate about the imposed change. In this paper we examine the debate and conduct a simple usability inspection of the new service. Issues raised underpin the need for a user-centred approach, and consideration of usability and Web design principles for the development of new systems. |
Keywords | user-centred design; usability inspection |
ANZSRC Field of Research 2020 | 469999. Other information and computing sciences not elsewhere classified |
460806. Human-computer interaction | |
350799. Strategy, management and organisational behaviour not elsewhere classified | |
Public Notes | © 1998 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works. |
Byline Affiliations | Department of Mathematics and Computing |
https://research.usq.edu.au/item/9z08v/user-experiences-and-a-usability-inspection-of-an-electronic-services-environment-for-students
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