Lessons in implementing a learning management system in a university: the academic user perspective

Edited book (chapter)

Darroch, Fiona and Toleman, Mark. 2008. "Lessons in implementing a learning management system in a university: the academic user perspective." Clarke, Steve (ed.) End-user computing: concepts, methodologies, tools and applications. Hershey, PA. IGI Global. pp. 1291-1303
Chapter Title

Lessons in implementing a learning management system in a university: the academic user perspective

Book Chapter CategoryEdited book (chapter)
ERA Publisher ID2177
Book TitleEnd-user computing: concepts, methodologies, tools and applications
AuthorsDarroch, Fiona (Author) and Toleman, Mark (Author)
EditorsClarke, Steve
Volume3
Page Range1291-1303
Number of Pages15
Year2008
PublisherIGI Global
Place of PublicationHershey, PA
ISBN9781599049458
Web Address (URL)http://www.igi-global.com/mvb/details.asp?ID=6940&v=tableOfContents
Abstract

[Abstract]: This chapter examines the implementation of
two learning management systems (LMS) in a university environment. Within the context of a case study and from the perspective of academic users, there is a review of the technological and organizational challenges that arise. There is an in-depth analysis of the implementation in terms of what went well and what should be done differently (i.e., lessons learned). Along with the
macro-environmental factors that influence the
global e-learning space, the related pedagogical
issues, learning models, and technological toolsets
are also explored. The authors hope that the
experiences chronicled in the case study may act
as a lesson to others contemplating such a project
of the many technical and organizational issues
that need to be addressed, with an emphasis on
understanding the importance of the viewpoint
of academic users.

Keywordslearning management systems; academic users; university; universities
ANZSRC Field of Research 2020460507. Information extraction and fusion
Public Notes

Files associated with this item cannot be displayed due to copyright restrictions.

Byline AffiliationsSchool of Information Systems
Permalink -

https://research.usq.edu.au/item/9yv0y/lessons-in-implementing-a-learning-management-system-in-a-university-the-academic-user-perspective

Log in to edit
  • 1835
    total views
  • 9
    total downloads
  • 1
    views this month
  • 0
    downloads this month

Export as

Related outputs

Developing career-focused curriculum to improve high school perceptions of information systems careers
Genrich, Rohan, Toleman, Mark and Roberts, Dave. 2024. "Developing career-focused curriculum to improve high school perceptions of information systems careers." Hwang, Mark I. (ed.) Teaching Information Systems. Edward Elgar Publishing. pp. 159-192
Safety and quality within the healthcare supply chain: a great unknown
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2024. "Safety and quality within the healthcare supply chain: a great unknown." 19th World Congress on Medical and Health Informatics (MEDINFO 2023). Sydney, Australia 08 - 12 Jul 2023 Australia. IOP Publishing. https://doi.org/10.3233/SHTI230988
Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2022. "Digital Transformation of the Healthcare Supply Chain: A Clinical Safety Evaluation Model." 28th Americas Conference on Information Systems: Innovative Research Informing Practice (AMCIS 2022). Minneapolis, United States 10 - 14 Aug 2022 United States.
Does digital transformation of the Australian healthcare supply chain improve clinical safety?
Smith, Sean, Lane, Michael, Toleman, Mark and Shrestha, Anup. 2021. "Does digital transformation of the Australian healthcare supply chain improve clinical safety?" Beydoun, Ghassan, Fernandez, Fernandez and Xu, Dongming (ed.) 32nd Australasian Conference on Information Systems (ACIS 2021). Sydney, Australia 06 - 10 Dec 2021 Sydney, Australia.
A Conceptual Model to Evaluate the Effectiveness of Information Technology Governance
Asgarkhani, Mehdi, Cater-Steel, Aileen, Toleman, Mark and Ally, Mustafa. 2018. "A Conceptual Model to Evaluate the Effectiveness of Information Technology Governance." 6th International Conference on Management, Leadership and Governance (ICMLG 2018). Bangkok, Thailand 24 - 25 May 2018 United Kingdom.
Digitalizing water bill payments: introduction of change management at Ghana Water Company Limited
Mensah, Ransford, Cater-Steel, Aileen and Toleman, Mark. 2021. "Digitalizing water bill payments: introduction of change management at Ghana Water Company Limited." Urbach, Nils, Roglinger, Maximilian, Kautz, Karlheinz, Alias, Rose Alinda, Saunders, Carol and Wiener, Martin (ed.) Digitalization Cases Vol. 2 - Mastering Digital Transformation for Global Business. Cham, Switzerland. Springer. pp. 289-303
Towards a shared services model to support e-Government implementation in developing countries: findings from Liberia
Mensah, Ransford, Cater-Steel, Aileen and Toleman, Mark. 2020. "Towards a shared services model to support e-Government implementation in developing countries: findings from Liberia." 31st Australasian Conference on Information Systems (ACIS 2020). Wellington, New Zealand 01 - 04 Dec 2020 Sydney, Australia.
Factors affecting e-government adoption in Liberia: A practitioner perspective
Mensah, Ransford, Cater-Steel, Alieen and Toleman, Mark. 2020. "Factors affecting e-government adoption in Liberia: A practitioner perspective." The Electronic Journal of Information Systems in Developing Countries. 87 (3), pp. 1-15. https://doi.org/10.1002/isd2.12161
A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia
Mensah, Ransford, Cater-Steel, Aileen and Toleman, Mark. 2020. "A Framework for Selection of Processes to Virtualize in e-Government: A Case Study of Liberia." 24th Pacific Asia Conference on Information Systems (PACIS 2020). Dubai, United Arab Emirates 20 - 24 Jun 2020 Atlanta, United States.
The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives
Asgarkhani, Mehdi, Toleman, Mark, Ally, Mustafa and Lane, Michael. 2018. "The impact of ineffective ITG on IT deployment: a study of failed IT deployment initiatives." Stockdale, Rosemary, Win, Khin Tha and Sugumaran, Vijayan (ed.) 29th Australasian Conference of Information Systems (ACIS 2018). Sydney, Australia 03 - 05 Dec 2018 Australia. https://doi.org/10.5130/acis2018.bn
Design science research in doctoral projects: An analysis of Australian theses
Cater-Steel, Aileen, Toleman, Mark and Rajaeian, Mohammad Mehdi. 2019. "Design science research in doctoral projects: An analysis of Australian theses." Journal of the Association of Information Systems. 20 (12), pp. 1844-1869. https://doi.org/10.17705/1jais.00587
Development and evaluation of a software-mediated process assessment method for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Behari, Suren and Rajaeian, Mohammad Mehdi. 2020. "Development and evaluation of a software-mediated process assessment method for IT service management." Information and Management. 57 (4). https://doi.org/10.1016/j.im.2019.103213
Social Science Research: Principles, Methods and Practices
Bhattacherjee, Anol, Toleman, Mark, Rowling, Samara, Frederiks, Anita and Andersen, Nikki. Rowling, Samara (ed.) 2019. Social Science Research: Principles, Methods and Practices. Australia. University of Southern Queensland.
The phenomenon of P3 community for IT support: a crowd-support case study
Cater-Steel, Aileen, Rajaeian, Mohammad Mehdi, Toleman, Mark and Troup, Duncan. 2017. "The phenomenon of P3 community for IT support: a crowd-support case study." 2017 International Conference on Information Resources Management: Democratization and Participation: People's Roles in Digital World (CONNF-IRM 2017). Santiago, Chile 17 - 19 May 2017
Benefits and relevance of International Standards in a design science research project for process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2018. "Benefits and relevance of International Standards in a design science research project for process assessments." Computer Standards and Interfaces. 60, pp. 48-56. https://doi.org/10.1016/j.csi.2018.04.011
An analysis of design science research adoption in Doctoral projects in Australia
Cater-Steel, Aileen, Toleman, Mark and Rajaeian, Mohammad Mehdi. 2017. "An analysis of design science research adoption in Doctoral projects in Australia." Reimer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Australia.
Failed IT projects: is poor IT governance to blame?
Asgarkhani, Mehdi, Cater-Steel, Aileen, Toleman, Mark and Ally, Mustafa. 2017. "Failed IT projects: is poor IT governance to blame?" Riemer, Kai, Indulska, Marta and Tuunainen, Virpi Kristiina (ed.) 28th Australasian Conference on Information Systems (ACIS 2017). Hobart, Australia 04 - 06 Dec 2017 Australia.
The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2017. "The role of international standards to corroborate artefact development and evaluation: experiences from a design science research project in process assessment." Mas, Antonia, Mesquida, Antoni, O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) 17th International Conference on Software Process Improvement and Capability Determination (SPICE 2017). Palma de Mallorca, Spain 04 - 05 Oct 2017 Cham, Switzerland. https://doi.org/10.1007/978-3-319-67383-7_32
Decision support systems for IT service management
Cater-Steel, Aileen, Valverde, Raul, Shrestha, Anup and Toleman, Mark. 2016. "Decision support systems for IT service management." International Journal of Information and Decision Sciences. 8 (3), pp. 284-304. https://doi.org/10.1504/IJIDS.2016.078588
Innovative decision support for IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2016. "Innovative decision support for IT service management." Journal of Decision Systems. 25 (Supplement 1), pp. 486-499. https://doi.org/10.1080/12460125.2016.1187424
Evaluation of software mediated process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2015. "Evaluation of software mediated process assessments for IT service management." Rout, Terry, O’Connor, Rory V. and Dorling, Alec (ed.) 15th International Conference on Software Process Improvement and Capability Determination (SPICE 2015). Gothenburg, Sweden 16 - 17 Jun 2015 Cham, Switzerland. https://doi.org/10.1007/978-3-319-19860-6_7
Software-mediated process assessment in IT service management
Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark, Rout, Terry and Shrestha, Anup. 2013. "Software-mediated process assessment in IT service management." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_17
Alleviating design silence in design science research: a proposal of a design method
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Alleviating design silence in design science research: a proposal of a design method." McClean, Rachel (ed.) 11th European Conference on Research Methods in Business and Management. Bolton, United Kingdom 28 - 29 Jun 2012 Reading, UK.
Software-mediated process assessment for IT service capability management
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2014. "Software-mediated process assessment for IT service capability management." Avgerou, Chrisanthi and Te'eni, Dov (ed.) 22nd European Conference on Information Systems (ECIS 2014): Digital Work, Digital Life. Tel Aviv, Israel 09 - 11 Jun 2014 Tel Aviv, Israel.
How to communicate evaluation work in design science research? An exemplar case study
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2014. "How to communicate evaluation work in design science research? An exemplar case study." Tan, Felix and Bunker, Deborah (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Auckland, New Zealand.
A decision support tool to define scope in IT service management process assessment and improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2013. "A decision support tool to define scope in IT service management process assessment and improvement." vom Brocke, Jan, Hekkala, Riitta, Ram, Sudha and Rossi, Matti (ed.) 8th International Conference on Design Science at the Intersection of Physical and Virtual Design (DESRIST 2013). Helsinki, Finland 11 - 12 Jun 2013 Germany. Springer. https://doi.org/10.1007/978-3-642-38827-9_21
Impacting IT enrolments: what factors most influence student career decisions
Genrich, Rohan, Toleman, Mark and Roberts, Dave. 2014. "Impacting IT enrolments: what factors most influence student career decisions." 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Palmerston North, New Zealand.
Building a software tool for transparent and efficient process assessments in IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "Building a software tool for transparent and efficient process assessments in IT service management." Tremblay, M. C., VanderMeer, D., Rothenberger, M., Gupta, A. and Yoon, V. (ed.) 9th International Conference on Design Science Research in Information Systems and Technologies (DESRIST 2014): Advancing the Impact of Design Science: Moving from Theory to Practice. Miami, United States 22 - 23 May 2014 Germany. Springer. https://doi.org/10.1007/978-3-319-06701-8_16
Virtualising process assessments to facilitate continual service improvement in IT service management
Shrestha, Anup, Cater-Steel, Aileen and Toleman, Mark. 2015. "Virtualising process assessments to facilitate continual service improvement in IT service management." 26th Australasian Conference on Information Systems (ACIS 2015). Adelaide, Australia 30 Nov - 04 Dec 2015 Adelaide, South Australia.
The issue of reliability in software mediated process assessments
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark, Rout, Terry and Behari, Suren. 2016. "The issue of reliability in software mediated process assessments." Clarke, Paul M., O'Connor, Rory V., Rout, Terry and Dorling, Alec (ed.) Software Process Improvement and Capability Determination 16th International Conference, SPICE 2016. Dublin, Ireland 09 - 10 Jun 2016 Switzerland. https://doi.org/10.1007/978-3-319-38980-6_15
Towards transparent and efficient process assessments for IT service management
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2014. "Towards transparent and efficient process assessments for IT service management." Communications in Computer and Information Science. 477, pp. 165-176. https://doi.org/10.1007/978-3-319-13036-1_15
The regionally engaged researcher: a case study in supporting early career humanities researchers through the research cycle
Blake, Jacqueline and Toleman, Mark. 2014. "The regionally engaged researcher: a case study in supporting early career humanities researchers through the research cycle." Keppell, Mike and Reushle, Shirley (ed.) 2nd Digital Rural Futures Conference 2014. Toowoomba, Australia 25 - 27 Jun 2014 Toowoomba, Australia.
A method to select IT service management processes for improvement
Shrestha, Anup, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2014. "A method to select IT service management processes for improvement." JITTA: an information systems journal. 15 (3), pp. 31-56.
Issues in evaluating the community benefits of social interventions
Toleman, Mark and Blake, Jacqueline. 2014. "Issues in evaluating the community benefits of social interventions." Postle, Glen David, Burton, Lorelle Jane and Danaher, Patrick Alan (ed.) Community capacity building: lessons from adult learning in Australia. Leicester, United Kingdom. NIACE. pp. 193-204
Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012
Knowledge management, information technology resources, and the competitiveness of hospitality organisations
Cohen, Jason F., Inward, Karen and Toleman, Mark. 2011. "Knowledge management, information technology resources, and the competitiveness of hospitality organisations." Palvia, Prashant C. and Jacks, Tim (ed.) 12th Annual Global Information Technology Management Association Conference (GITMA 2011). Las Vegas, USA 05 - 07 Jun 2011
A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27
Impacting it enrolments: What factors most influence student career decisions
Genrich, Rohan, Toleman Mark and Roberts, Dave. 2014. "Impacting it enrolments: What factors most influence student career decisions." 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014
A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.
A proposal and evaluation of a design method in design science research
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "A proposal and evaluation of a design method in design science research." Electronic Journal of Business Research Methods. 10 (2), pp. 89-100.
IT service management: towards a contingency theory of performance measurement
Gacenga, Francis, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. "IT service management: towards a contingency theory of performance measurement." 32nd International Conference on Information Systems (ICIS 2011). Shanghai, China 04 - 07 Dec 2011 Atlanta, GA. United States.
Measuring the performance of IT service management
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2011. "Measuring the performance of IT service management." Communications of Global Information Technology (COGIT). 3 (2011), pp. 13-24.
Measuring IT service management performance: a model development
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2012. "Measuring IT service management performance: a model development." Belkhamza, Zakariya and Wafa, Syed Azizi (ed.) Measuring organizational information systems success: new technologies and practices. Hershey, PA. United States. IGI Global. pp. 102-119
itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2011 Conference: Summary Report of ITSM Standards and Frameworks Survey. Toowoomba, Australia. University of Southern Queensland.
Measuring the performance of service orientated IT management
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Measuring the performance of service orientated IT management." Sprouts: working papers on information environments, systems and organizations. 11 (162).
Using institutionalism as a lens to examine ITIL adoption and diffusion
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. "Using institutionalism as a lens to examine ITIL adoption and diffusion." Scheepers, Helana and Davern, Michael (ed.) 20th Australasian Conference on Information Systems (ACIS 2009). Melbourne, Australia 02 - 04 Dec 2009 Melbourne, Australia.
The effect of three different nitrogen based supplements on the utilization of tropical forage diets by zebu crossbred steers
Mullins, T. J., Lindsay, J. A., Kempton, T. J. and Toleman, M. A.. 1984. "The effect of three different nitrogen based supplements on the utilization of tropical forage diets by zebu crossbred steers." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.
The effect of spraying for buffalo fly (Haematobia irritans exigua) on infestations, growth rate and lesion development on Bos indicus x B. taurus cattle in the dry tropics of North Queensland
Holroyd, R. G., Hirst, D. J., Merrifield, A. W. and Toleman, M. A.. 1984. "The effect of spraying for buffalo fly (Haematobia irritans exigua) on infestations, growth rate and lesion development on Bos indicus x B. taurus cattle in the dry tropics of North Queensland." Australian Journal of Agricultural Research. 35 (4), pp. 595-608. https://doi.org/10.1071/AR9840595
Meeting consumer trust concerns at the checkouts of Australian online retailers
Ally, Mustafa and Toleman, Mark. 2002. "Meeting consumer trust concerns at the checkouts of Australian online retailers." 13th Australasian Conference on Information Systems (ACIS 2002). Melbourne, Australia 04 - 06 Dec 2002 Melbourne, Australia.
Outsourcing IT: views from the vendor's side
Ricardo, Bruce and Toleman, Mark. 2003. "Outsourcing IT: views from the vendor's side." Lethbridge, N. (ed.) 14th Australasian Conference on Information Systems (ACIS 2003). Perth, Australia 26 - 28 Nov 2003 Perth, Western Australia.
The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore
Gani, Zoohan and Toleman, Mark. 2004. "The influence of organisational behaviour on the perception of teleworking success in the business-to-consumer e-business application in Australia and Singapore." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Australia.
Crossing the great divide: a first step toward bridging the gap between academia and industry
Darroch, Fiona and Toleman, Mark. 2004. "Crossing the great divide: a first step toward bridging the gap between academia and industry." 15th Australasian Conference on Information Systems (ACIS 2004). Hobart, Australia 01 - 03 Dec 2004 Hobart, Australia.
Effects of post-transplant water deficits on leaf development and yield of winter planted tobacco in north Queensland
Ferguson, K. H., Fukai, S., Wilson, G. L. and Toleman, Mark. 1985. "Effects of post-transplant water deficits on leaf development and yield of winter planted tobacco in north Queensland." Australian Journal of Agricultural Research. 36 (1), pp. 51-61. https://doi.org/10.1071/AR9850051
Bridging the IS academic-practitioner relationship divide: a review, a theoretical framework, and an example of interaction
Darroch, Fiona and Toleman, Mark. 2007. "Bridging the IS academic-practitioner relationship divide: a review, a theoretical framework, and an example of interaction." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
Implementing centralised IT service management: drawing lessons from the public sector
Tan, Wui-Gee, Cater-Steel, Aileen, Toleman, Mark and Seaniger, Rachel. 2007. "Implementing centralised IT service management: drawing lessons from the public sector." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
SME adoption of e-Commerce in the Central Okanagan region of Canada
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2007. "SME adoption of e-Commerce in the Central Okanagan region of Canada." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
A web site sophistication model based on value-added technology solutions and services
Ally, Mustafa, Cater-Steel, Aileen and Toleman, Mark. 2007. "A web site sophistication model based on value-added technology solutions and services." Toleman, Mark, Cater-Steel, Aileen and Roberts, Dave (ed.) 18th Australasian Conference on Information Systems (ACIS 2007). Toowoomba, Australia 05 - 07 Dec 2007 Toowoomba, Australia.
Introductory programming languages at Australian universities at the beginning of the twenty first century
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2003. "Introductory programming languages at Australian universities at the beginning of the twenty first century." Journal of Research and Practice in Information Technology. 35 (3), pp. 163-167.
Engineering emotionally intelligent agents
Baillie-de Byl, Penny and Toleman, Mark. 2005. "Engineering emotionally intelligent agents." Khosrow-Pour, Mehdi (ed.) Encyclopedia of information science and technology. Hershey, PA, United States. IGI Global. pp. 1052-1056
Ontological evaluation of business models: comparing traditional and component-based paradigms in information systems re-engineering
Valverde, Raul and Toleman, Mark. 2007. "Ontological evaluation of business models: comparing traditional and component-based paradigms in information systems re-engineering." Sharman, Raj, Kinshore, Rajiv and Ramesh, Ram (ed.) Ontologies: a handbook of principles, concepts and applications in information systems. New York, NY. United States. Springer. pp. 49-77
The IS-business relationship and its implications for performance: an empirical study of South African and Australian organisations
Cohen, Jason F. and Toleman, Mark. 2006. "The IS-business relationship and its implications for performance: an empirical study of South African and Australian organisations." International Journal of Information Management. 26 (6), pp. 457-468. https://doi.org/10.1016/j.ijinfomgt.2006.06.002
Development of an IS Relevance Index
Young, Raymond, Darroch, Fiona and Toleman, Mark. 2006. "Development of an IS Relevance Index." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.
Short and long-term impacts of SPI in small software firms
Cater-Steel, Aileen, Rout, Terry and Toleman, Mark. 2006. "Short and long-term impacts of SPI in small software firms." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.
Transforming IT service management - the ITIL impact
Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2006. "Transforming IT service management - the ITIL impact." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.
Factors influencing the decisions of SMEs to purchase software package upgrades
Roberts, Dave, Cater-Steel, Aileen and Toleman, Mark. 2006. "Factors influencing the decisions of SMEs to purchase software package upgrades." Spencer, S. and Jenkins, A. (ed.) 17th Australasian Conference on Information Systems (ACIS 2006). Adelaide, Australia 06 - 08 Dec 2006 Australia.
E-business processes and factors of influence: one model does not fit all
Roberts, Barbara and Toleman, Mark. 2006. "E-business processes and factors of influence: one model does not fit all." 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 China.
Addressing the challenges of replications of surveys in software engineering research
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "Addressing the challenges of replications of surveys in software engineering research." Verner, Verner and Travassos, Guilherme Horta (ed.) ISESE 2005: on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 Red Hook, NY, USA. https://doi.org/10.1109/ISESE.2005.1541829
Electronic peer review: a large cohort teaching themselves?
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2005. "Electronic peer review: a large cohort teaching themselves?" Goss, Halima (ed.) 22nd Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2005). Brisbane, Australia 04 - 07 Dec 2005 Brisbane, Australia. Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).
Building the bridge between academia and practice
Darroch, Fiona and Toleman, Mark. 2005. "Building the bridge between academia and practice." Campbell, Bruce, Underwood, Jim and Bunker, Deborah (ed.) 16th Australasian Conference on Information Systems (ACIS 2005). Manly, Australia 30 Nov - 02 Dec 2005 Manly, Australia.
A framework for understanding the factors influencing pair programming success
Ally, Mustafa, Darroch, Fiona and Toleman, Mark. 2005. "A framework for understanding the factors influencing pair programming success." Baumeister, Hubert, Marchesi, Michele and Holcombe, Mike (ed.) 6th International Conference, XP 2005. Sheffield, United Kingdom Jun 2005 Germany. Springer. https://doi.org/10.1007/11499053_10
Keeping score: measuring ITSM performance
Gacenga, Francis, Cater-Steel, Aileen, Toleman, Mark and Tan, Wui-Gee. 2011. "Keeping score: measuring ITSM performance." 14th National Conference of IT Service Management Forum (itSMF) Australia. Perth, Australia 17 - 19 Aug 2010 Melbourne, Australia.
An International Analysis of IT Service Management Benefits and Performance Measurement
Gacenga, Francis, Cater-Steel, Aileen and Toleman, Mark. 2010. "An International Analysis of IT Service Management Benefits and Performance Measurement ." Journal of Global Information Technology Management. 13 (4), pp. 28-63. https://doi.org/10.1080/1097198X.2010.10856525
A method for comparing traditional and component-based models in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2011. "A method for comparing traditional and component-based models in information systems re-engineering." Information Systems and e-Business Management. 9 (1), pp. 89-107. https://doi.org/10.1007/s10257-010-0139-z
itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2011. itSMF Australia 2010 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.
Computer mediated teaching: a case-study in discrete mathematics
Toleman, Mark. 1995. "Computer mediated teaching: a case-study in discrete mathematics." Balbo, S. (ed.) 3rd Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia, CHISIG (Queensland) Symposium (QCHI'95). Gold Coast, Australia 21 Aug 1995 Australia.
A case study in user interface design
Welsh, Jim and Toleman, Mark. 1989. "A case study in user interface design." Annual Ergonomics Society of Australia Conference (CHISIG 1989). Melbourne, Australia 23 - 24 Nov 1989 Australia.
Issues in the design of experiments for studying user interaction with software development tools
Toleman, Mark A. and Welsh, Jim. 1994. "Issues in the design of experiments for studying user interaction with software development tools." Iannella, R. (ed.) 2nd Computer Human Interaction Special Interest Group of the Ergonomics Society of Australia, CHISIG (Queensland) Symposium (QCHI 1994). Gold Coast, Australia 15 Jul 1994 Canberra, Australia.
Can design choices for language-based editors be analysed with keystroke-level models?
Toleman, Mark A. and Welsh, Jim. 1996. "Can design choices for language-based editors be analysed with keystroke-level models?" Sasse, M. A., Cunningham, R. J. and Winder, R. L. (ed.) Annual Ergonomics Society of Australia CHISIG Conference (HCI 1996): Human-Computer Interaction. London, United Kingdom 21 - 23 Aug 1996 London, United Kingdom.
Traditional and alternative internet payment systems: the merchant perspective
Ally, Mustafa, Toleman, Mark and Cater-Steel, Aileen. 2010. "Traditional and alternative internet payment systems: the merchant perspective." 5th International Conference on Qualitative Research in IT & IT in Qualitative Research: The Traditions and Innovations of Qualitative Approaches in ICT Research (QualIT 2010). Brisbane, Australia 29 - 30 Nov 2010 Australia.
A proposal for a LCA community knowledge management system
Grist, Shelly and Toleman, Mark. 2010. "A proposal for a LCA community knowledge management system." Notarnicola, Bruno, Settanni, Ettore, Tassielli, Giuseppe and Giungato, Pasquale (ed.) 7th International Conference on Life Cycle Assessment in the Agri-Food Sector (LCA Food 2010). Bari, Italy 22 - 24 Sep 2010 Bari, Italy.
GLIM - generalised linear interactive modelling
Toleman, Mark. 1982. "GLIM - generalised linear interactive modelling." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982
Model selection for four- and higher-dimensional tables
Toleman, Mark. 1982. "Model selection for four- and higher-dimensional tables." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982
Three-dimensional tables
Toleman, Mark. 1982. "Three-dimensional tables." O'Rourke, P. K. (ed.) 1982 Workshop on Biometrical Techniques. Brisbane, Australia 21 - 23 Apr 1982
Effect of time planting on yield and quality of flue-cured tobacco in North Queensland
Trendell, B. P., Ferguson, K. H., Toleman, Mark, Rasmussen, T. S. and von Nordheim, J.. 1984. "Effect of time planting on yield and quality of flue-cured tobacco in North Queensland." Queensland Journal of Agricultural and Animal Sciences. 41 (2), pp. 91-100.
Liveweight loss and recovery in steers fasted for periods of twelve to seventy-two hours
Wythes, J. R., McLennan, S. R. and Toleman, M. A.. 1980. "Liveweight loss and recovery in steers fasted for periods of twelve to seventy-two hours." Animal Production Science. 20 (106), pp. 517-521.
The effect of dehorning Brahman crossbred animals of four age groups on subsequent bodyweight gain
Loxton, I. D., Toleman, Mark and Holmes, A. E.. 1982. "The effect of dehorning Brahman crossbred animals of four age groups on subsequent bodyweight gain." Australian Veterinary Journal. 58 (5), pp. 191-193. https://doi.org/10.1111/j.1751-0813.1982.tb00650.x
The toxicity of jute (Corchorus olitorius) seed to pigs
Johnson, S. J. and Toleman, Mark. 1982. "The toxicity of jute (Corchorus olitorius) seed to pigs." Australian Veterinary Journal. 58 (6), pp. 264-265. https://doi.org/10.1111/j.1751-0813.1982.tb00693.x
Apparent lack of toxicity of jute (Corchorus olitorius) seed for poultry
Johnson, S. J. and Toleman, Mark. 1984. "Apparent lack of toxicity of jute (Corchorus olitorius) seed for poultry." Australian Veterinary Journal. 61 (4), pp. 124-124. https://doi.org/10.1111/j.1751-0813.1984.tb07206.x
Effect of superphosphate application on the phosphorus status of breeding cattle grazing Townsville stylo based pastures in northern Queensland
Loxton, I. D., Murphy, G. M. and Toleman, M. A.. 1983. "Effect of superphosphate application on the phosphorus status of breeding cattle grazing Townsville stylo based pastures in northern Queensland." Animal Production Science. 23 (123), pp. 340-347.
Temperament and bruising of Bos indicus cross cattle
Fordyce, G., Goddard, M. E., Tyler, R., Williams, G. and Toleman, M. A.. 1985. "Temperament and bruising of Bos indicus cross cattle." Animal Production Science. 25 (2), pp. 283-288.
A tactile method modified to assess the finish of beef cattle in marketable condition in north Queensland
Loxton, I. D., Lindsay, J. A. and Toleman, Mark. 1982. "A tactile method modified to assess the finish of beef cattle in marketable condition in north Queensland." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.
Seasonal effects of dosing cattle with monensin sodium in the dry tropics
Lindsay, J. A., Freire, L. C. L., Murray, R. M. and Toleman, M. A.. 1982. "Seasonal effects of dosing cattle with monensin sodium in the dry tropics." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.
Protected proteins as supplements for bulls fed tropical forage diets
Lindsay, J. A., Ndama, P. H., Tune, D. R., Toleman, M. A. and Entwistle, K. W.. 1982. "Protected proteins as supplements for bulls fed tropical forage diets." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.
Supplementation of pregnant cows with protected proteins when fed tropical forage diets
Lindsay, J. A., Mason, G. W. J. and Toleman, M. A.. 1982. "Supplementation of pregnant cows with protected proteins when fed tropical forage diets." 14th Biennial Australian Society of Animal Production Conference (ASAP 1982): Animal Production in Australia. Brisbane, Australia 10 - 14 May 1982 Sydney, Australia.
An evaluation of methods used to assess fat cover in live cattle
Loxton, I. D., Lindsay, J. A. and Toleman, Mark. 1984. "An evaluation of methods used to assess fat cover in live cattle." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.
The effect of trenbolone acetate on liveweight changes and pregnancy rates in zebu crossbred heifers grazing tropical pastures
Lindsay, J. A., Mullins, T. J., Toleman, M. A. and Stephenson, H. P.. 1984. "The effect of trenbolone acetate on liveweight changes and pregnancy rates in zebu crossbred heifers grazing tropical pastures." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.
A comparison of two non-protein nitrogen sources as supplements for steers fed low quality tropical forage diets
Lindsay, J. A., Hirst, D. J., Toleman, Mark and Stephenson, H. P.. 1984. "A comparison of two non-protein nitrogen sources as supplements for steers fed low quality tropical forage diets." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.
The effect of genotype and zeranol implantation on performance of steers grazing Mitchell grass pastures in north-west Queensland
Dodt, R., Thompson, P. J. M., Coward, A. and Toleman, Mark. 1984. "The effect of genotype and zeranol implantation on performance of steers grazing Mitchell grass pastures in north-west Queensland." Southcott, William Henry (ed.) 15th Biennial Australian Society of Animal Production Conference 1984: Animal Production in Australia. Armidale, Australia 13 - 17 Feb 1984 Sydney, Australia.
Implementing computer aided engineering in engineering courses
Toleman, Mark and Hall, David. 1987. "Implementing computer aided engineering in engineering courses." 18th CAE Computer Conference. Adelaide, Australia Aug 1987
Reproductive performance of 50% Bos Indicus cattle grazing the Mitchell grasslands of north Queensland
Holroyd, R. G., Smith, P. C., Thompson, P. J. M. and Toleman, Mark. 1988. "Reproductive performance of 50% Bos Indicus cattle grazing the Mitchell grasslands of north Queensland." 1988 Australian Rangelands Conference. Longreach, Australia Jun 1988
Emotional intelligence for intuitive agents
Baillie, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Emotional intelligence for intuitive agents." Karri, V. and Negnevitsky, Michael (ed.) International Conference on Artificial Intelligence in Science and Technology (AISAT 2000). Hobart, Australia 17 - 20 Dec 2000 Hobart, Australia.
Agents with attitude
Ray, Penny, Lukose, Dickson and Toleman, Mark. 2000. "Agents with attitude." 6th International Conference on the Simulation of Adaptive Behaviour SAB 2000): From Animals to Animats 6. Paris, France 11 - 15 Sep 2000 Massachusetts, United States.
How to give an agent attitude
Ray, Penny, Lukose, Dickson and Toleman, Mark. 2000. "How to give an agent attitude." Urban, Christopher (ed.) 1st Workshop on Agent-Based Simulation. Passau, Germany 02 - 03 May 2000 Erlangen, Germany.
An empirical investigation of language-based editing paradigms
Toleman, Mark A. and Welsh, Jim. 1995. "An empirical investigation of language-based editing paradigms." Hasan, Helen and Nicastri, Cathy (ed.) 1995 Australasian Computer-Human Interaction Conference (OzCHI 1995): A Light Into The Future. Wollongong, Australia 27 - 30 Nov 1995 Canberra, Australia.
An evaluation of editing paradigms
Toleman, Mark A. and Welsh, Jim. 1994. "An evaluation of editing paradigms." Howard, Steve and Leung, Y. K. (ed.) Australasian Computer-Human Interaction Conference: Harmony Through Working Together (OzCHI 1994). Melbourne, Australia 28 Nov - 01 Dec 1994 Canberra, Australia.
Retrospective application of user interface guidelines: a case study of a language-based editor
Toleman, Mark and Welsh, Jim. 1991. "Retrospective application of user interface guidelines: a case study of a language-based editor." Hammond, Judith H., Hall, Roger R. and Kaplan, Ilana (ed.) Australasian Computer-Human Interaction Conference (OZCHI 1991): People Before Technology. Sydney, Australia 28 - 29 Nov 1991 Canberra, Australia.
Applying ecological interface design to experimental apparatus used to monitor a refrigeration plant
Lehane, Pat, Toleman, Mark and Benecke, John. 1999. "Applying ecological interface design to experimental apparatus used to monitor a refrigeration plant." Thomas, Bruce and Warren, James (ed.) 1st Australasian User Interface Conference (AUIC 2000). Canberra, Australia 31 Jan - 03 Feb 2000 Los Alamitos, USA.
Could emotions be the key to real artificial intelligence?
Ray, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Could emotions be the key to real artificial intelligence?" 2000 International ICSC Congress on Intelligent Systems and Applications (ISA 2000). Wollongong, Australia 11 - 15 Dec 2000 Wetaskiwin, Canada.
Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics
Sparling, Lynn, Cater-Steel, Aileen and Toleman, Mark. 2010. "Adoption of e-commerce by Canadian SMEs: defining organizational, environmental and innovation characteristics." Encyclopedia of e-business development and management in the global economy. Hershey, PA, United States. IGI Global. pp. 305-315
IT service management standards: education challenges
Cater-Steel, Aileen and Toleman, Mark. 2010. "IT service management standards: education challenges." Jakobs, Kai (ed.) New applications in IT standards: developments and progress. Hershey, PA. United States. IGI Global. pp. 225-241
User experiences and a usability inspection of an electronic services environment for students
Toleman, Mark A. and Toleman, Jessica M.. 1998. "User experiences and a usability inspection of an electronic services environment for students." Calder, Paul and Thomas, Bruce (ed.) Australasian Computer-Human Interaction Conference (OzCHI 1998). Adelaide, Australia 30 Nov - 04 Dec 1998 Los Alamitos, CA. United States. https://doi.org/10.1109/OZCHI.1998.732200
itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. itSMF Australia 2009 Conference: summary report of ITSM standards and frameworks survey. Toowoomba, Australia. University of Southern Queensland.
Implementing IT service management: a case study focussing on critical success factors
Tan, Wui-Gee, Cater-Steel, Aileen and Toleman, Mark. 2009. "Implementing IT service management: a case study focussing on critical success factors." Journal of Computer Information Systems. 50 (2), pp. 1-12.
Designing a user interface for relational documents
Carrington, David, Jones, Tim, MacDonald, Anthony, Toleman, Mark and Welsh, Jim. 1998. "Designing a user interface for relational documents." Gray, J., Harvey, J., Scott, L. and Liu, A. (ed.) 1st Australian Workshop on Constructing Software Engineering Tools (AWCSET 1998). Adelaide, Australia 13 Nov 1998 Sydney, Australia.
External factors influence e-business adoption: DOI perspectives
Roberts, Barbara and Toleman, Mark. 2004. "External factors influence e-business adoption: DOI perspectives." Stockdale, Rosemary and Standing, Craig (ed.) 5th International We-B Conference (We-B 2004): Enterprise Value from e-Business. Perth, Australia 25 - 26 Nov 2004 Joondalup, Western Australia.
Interactive videodiscs and student control of learning
Pemberton, P. F., Taylor, J. C. and Toleman, M.. 1985. "Interactive videodiscs and student control of learning." 3rd Annual Computer-Assisted Learning in Tertiary Education Conference (CALITE 1985). Melbourne, Australia Dec 1985
Continuous fraud detection in enterprise systems through audit trial analysis
Best, Peter J., Rikhardsson, Pall and Toleman, Mark. 2009. "Continuous fraud detection in enterprise systems through audit trial analysis." Journal of Digital Forensics, Security and Law. 4 (1), pp. 39-60.
Creating an emotional space for artificial beings
Baillie, Penny and Toleman, Mark. 2001. "Creating an emotional space for artificial beings." Urban, Christopher (ed.) 2nd Workshop on Agent-Based Simulation. Passau, Germany 02 - 04 Apr 2001 Erlangen, Germany.
Training strategic problem solvers
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2004. "Training strategic problem solvers." ACM SIGCSE Bulletin. 36 (2), pp. 48-51. https://doi.org/10.1145/1024338.1024370
Effect of zeranol implantation on bodyweight changes in zebu crossbred cattle grazing tropical pasture
Hodge, P. B., Thompson, P. J. M., Bond, J. H., Round, P. J. and Toleman, Mark. 1983. "Effect of zeranol implantation on bodyweight changes in zebu crossbred cattle grazing tropical pasture." Australian Veterinary Journal. 60 (2), pp. 33-37. https://doi.org/10.1111/j.1751-0813.1983.tb05857.x
E-business adoption in Australian wineries: DOI perspectives
Roberts, Barbara and Toleman, Mark. 2004. "E-business adoption in Australian wineries: DOI perspectives." Stockdale, Rosemary and Standing, Craig (ed.) 5th International We-B Conference (We-B 2004): Enterprise Value from e-Business. Perth, Australia 25 - 26 Nov 2004 Joondalup, Western Australia.
Language trends in introductory programming courses
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2002. "Language trends in introductory programming courses." Cohen, Eli B. and Boyd, E. (ed.) 2002 Informing Science + Information Technology Education Joint Conference (InSITE 2002). Cork, Ireland 19 - 21 Jun 2002 Santa Rosa, CA, United States.
Letters to the editor: ACM fellow profile: a conversation with Bob Glass: 'a wonderful train ride'
Darroch, Fiona and Toleman, Mark. 2006. "Letters to the editor: ACM fellow profile: a conversation with Bob Glass: 'a wonderful train ride'." ACM SIGSOFT Software Engineering Notes. 31 (4), pp. 2-6.
Retrofitting generic graduate attributes: a case-study of information systems undergraduate programs
Toleman, Mark, Roberts, Dave and Ryan, Charmaine. 2004. "Retrofitting generic graduate attributes: a case-study of information systems undergraduate programs." Cohen, Eli B. and Kozminskiego, Wyzsza (ed.) 2004 Informing Science + Information Technology Education Joint Conference (InSITE 2004). Rockhampton, Australia 25 - 28 Jun 2004 Santa Rosa, CA, United States.
Aligning adoption theory with Agile system development methodologies
Toleman, Mark, Ally, Mustafa and Darroch, Fiona. 2004. "Aligning adoption theory with Agile system development methodologies." 8th Pacific Asia Conference on Information Systems (PACIS 2004). Shanghai, China 08 - 11 Jul 2004
Introductory programming: what's happening today and will there be any students to teach tomorrow?
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2004. "Introductory programming: what's happening today and will there be any students to teach tomorrow?" Lister, Raymond and Young, Alison (ed.) ACE 2004: 6th Australasian Computing Education Conference. Dunedin, New Zealand 18 - 24 Feb 2004 Bedford Park, South Australia.
Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective
Darroch, Fiona, Toleman, Mark and Ally, Mustafa. 2004. "Exploring the domain suitability of Agile system development methodologies in aged and community care: a system user perspective." Conrick, Moya and Soar, Jeffrey (ed.) 1st Australian Aged and Community Care Informatics Conference (ACCIC'04). Brisbane, Australia 24 - 25 Aug 2004 Brunswick East, Vic, Australia.
Design science: a case study in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2010. "Design science: a case study in information systems re-engineering." Hunter, M. Gordon (ed.) Strategic information systems: concepts, methodologies, tools, and applications. Hershey, PA. United States. IGI Global. pp. 490-503
Emotional intelligence for intuitive agents
Ray, Penny, Toleman, Mark and Lukose, Dickson. 2000. "Emotional intelligence for intuitive agents." Mizoguchi, Riichiro and Slaney, John K. (ed.) 6th Pacific Rim International Conference on Artificial Intelligence (PRICAI 2000). Melbourne, Australia 28 Aug - 01 Sep 2000 Berlin, Germany. Springer. https://doi.org/10.1007/3-540-44533-1_107
Language trends in introductory programming courses
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2002. Language trends in introductory programming courses. Toowoomba, Australia. University of Southern Queensland.
Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "Towards a theoretical framework of determinants for the adoption and diffusion of buyer authenticated credit card payment programs: the online merchant's perspective." IEEE International Conference on E-Commerce Technology 2004. San Diego, United States 06 - 09 Jul 2004 Piscataway, NJ, USA. https://doi.org/10.1109/ICECT.2004.1319756
Prevalence of Stephanofilariasis in young Bos indicus cattle in north Australia
Johnson, S. J. and Toleman, Mark. 1988. "Prevalence of Stephanofilariasis in young Bos indicus cattle in north Australia." Veterinary Parasitology. 29 (4), pp. 333-339. https://doi.org/10.1016/0304-4017(88)90150-1
A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective
Ally, Mustafa and Toleman, Mark. 2004. "A critical analysis of buyer authenticated credit card payment programs: the online merchant's perspective." e-Biz World Conference 2004. Seoul, Korea 25 Feb 2004
Web graph displays by defining visible and invisible subsets
Lai, Wei, Huang, Mao Lin, Zhang, Yanchun and Toleman, Mark. 1999. "Web graph displays by defining visible and invisible subsets." Debreceny, R. and Ellis, Allan (ed.) 5th Australian World Wide Web Conference (AusWeb99). Lismore, Australia 17 - 20 Apr 1999 Lismore, NSW, Australia.
Variations in liveweight between steers following fasting periods of six to eighteen hours and access to water
Tyler, R., Toleman, M. A. and Wythes, J. R.. 1987. "Variations in liveweight between steers following fasting periods of six to eighteen hours and access to water." Queensland Journal of Agriculture and Animal Sciences. 44 (2), pp. 149-154.
An empirical investigation of menu design in language-based editors
Toleman, Mark A., Welsh, Jim and Chapman, Alan J.. 1992. "An empirical investigation of menu design in language-based editors." Software Engineering Notes. 17 (5), pp. 41-46. https://doi.org/10.1145/142868.142911
Systematic evaluation of design choices for software development tools
Toleman, Mark and Welsh, Jim. 1998. "Systematic evaluation of design choices for software development tools." Software - Concepts and Tools. 19 (3), pp. 109-121. https://doi.org/10.1007/s003780050014
Language tug-of-war: industry demand and academic choice
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2003. "Language tug-of-war: industry demand and academic choice." Greening, Tony and Lister, Raymond (ed.) ACE 2003: 5th Australasian Computing Education Conference. Adelaide, Australia 04 - 07 Feb 2003 Sydney, Australia.
Spatial variability in spoil sampling
Eastment, Henry T., Russell, M. J. and Toleman, Mark. 1989. "Spatial variability in spoil sampling." Landscape and Urban Planning. 17 (2), pp. 121-126. https://doi.org/10.1016/0169-2046(89)90020-0
Conceptual issues in language-based editor design
Welsh, Jim and Toleman, Mark. 1992. "Conceptual issues in language-based editor design." International Journal of Man-Machine Studies. 37 (4), pp. 419-430. https://doi.org/10.1016/0020-7373(92)90003-4
Acts of faith
Ally, Mustafa and Toleman, Mark. 2003. "Acts of faith." Australian CPA. 73 (10), pp. 60-61.
Engineering emotionally intelligent agents
Baillie, Penny, Toleman, Mark and Lukose, Dickson. 2003. "Engineering emotionally intelligent agents." Plekhanova, Valentina (ed.) Intelligent agent software engineering. Hershey, PA. United States. IGI Global. pp. 99-117
The role of government in e-business adoption
Roberts, Barbara and Toleman, Mark. 2009. "The role of government in e-business adoption." Lee, In (ed.) Selected readings on information technology and business systems management. Hershey, PA, United States. IGI Global.
Teaching and assessing programming strategies explicitly
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2009. "Teaching and assessing programming strategies explicitly." Hamilton, Margaret and Clear, Tony (ed.) ACE 2009: 11th Australasian Computing Education Conference. Wellington, New Zealand 20 - 23 Jan 2009 Bedford Park, South Australia.
itSMF Australia 2008 Conference: summary of ITSM standards and frameworks survey responses
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2009. itSMF Australia 2008 Conference: summary of ITSM standards and frameworks survey responses. Toowoomba, Australia. University of Southern Queensland.
Education for IT service management standards
Cater-Steel, Aileen and Toleman, Mark. 2009. "Education for IT service management standards." Kelley, George (ed.) Selected readings on information technology management: contemporary issues. Hershey PA, USA. IGI Global. pp. 293-306
Design science: a case study in information systems re-engineering
Valverde, Raul, Toleman, Mark and Cater-Steel, Aileen. 2009. "Design science: a case study in information systems re-engineering." Cater-Steel, Aileen and Al-Hakim, Latif (ed.) Information systems research methods, epistemology, and applications. Hershey PA, USA. IGI Global. pp. 210-222
Improving ICT governance: a radical restructure using CobiT and ITIL
Toleman, Mark, Cater-Steel, Aileen, Kissell, Brian, Chown, Rob and Thompson, Michael. 2009. "Improving ICT governance: a radical restructure using CobiT and ITIL." Cater-Steel, Aileen (ed.) Information technology governance and service management: frameworks and adaptations. Hershey PA, USA. IGI Global. pp. 178-189
Software component reuse in information systems development: a review of challenges and strategies
Gan, Guan Goh Gerald, Yen, Wong Kim and Toleman, Mark. 2005. "Software component reuse in information systems development: a review of challenges and strategies." Journal of Han Chiang College. 3, pp. 83-95.
An evaluation of the RAPID assessment-based process improvement method for small firms
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2005. "An evaluation of the RAPID assessment-based process improvement method for small firms." Linkman, S. (ed.) 9th International Conference on Evaluation and Assessment in Software Engineering (EASE 2005). Keele, United Kingdom 11 - 13 Apr 2005 Keele, United Kingdom.
A determination of the salient attributes of internet payment systems
Ally, Mustafa and Toleman, Mark. 2006. "A determination of the salient attributes of internet payment systems." Soliman, Khalid (ed.) 6th IBIMA Conference: Managing Information in Digital Economy. Bonn, Germany 19 - 21 Jun 2006 New York, USA.
Extreme research: applying extreme programming practices to research
Toleman, Mark. 2007. "Extreme research: applying extreme programming practices to research." Bulletin of Applied Computing and Information Technology. 5 (2).
Incorporating programming strategies explicitly into curricula
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2008. "Incorporating programming strategies explicitly into curricula." Lister, Raymond (ed.) 7th Baltic Sea Conference on Computing Education Research (Koli Calling 2007). Koli National Park, Finland 15 - 18 Nov 2007 Sydney, Australia.
The role of government in e-business adoption
Roberts, Barbara and Toleman, Mark. 2008. "The role of government in e-business adoption." Anttiroiko, Ari-Veikko (ed.) Electronic government: concepts, methodologies, tools, and applications. Hershey, PA, USA. IGI Global.
itSMF Australia 2007 Conference: summary of ITSM standards and frameworks survey responses
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2008. itSMF Australia 2007 Conference: summary of ITSM standards and frameworks survey responses. Toowoomba, Australia. University of Southern Queensland.
After the assessment: actions and reactions of 22 small Australian firms
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2004. "After the assessment: actions and reactions of 22 small Australian firms." 4th International SPICE Conference on Process Assessment and Improvement—SPICE 2004. Lisbon, Portugal 28 - 29 Apr 2004 Lisbon, Portugal.
Lessons in implementing a learning management system in a university: the academic user perspective
Darroch, Fiona and Toleman, Mark. 2006. "Lessons in implementing a learning management system in a university: the academic user perspective." O'Donoghue, John (ed.) Technology supported learning and teaching: a staff perspective. Hershey, PA, USA. IGI Global. pp. 261-276
The long march: a novice researcher's journey of discovery through the research methodological and philosophical maze and haze
Darroch, Fiona and Toleman, Mark. 2006. "The long march: a novice researcher's journey of discovery through the research methodological and philosophical maze and haze." ECRM 2006: The 5th European Conference on Research Methodology for Business and Management Studies. Dublin, Ireland 17 - 18 Jul 2006 Reading, United Kingdom.
Action research: a new exploration of its two masters
Darroch, Fiona and Toleman, Mark. 2007. "Action research: a new exploration of its two masters." Pauleen, D. (ed.) QualIT 2007: Qualitative Research: From the Margins to the Mainstream. Wellington, New Zealand 18 - 20 Nov 2007 Wellington, New Zealand.
Enforcing secure access control in integrated systems over the internet
Yong, Jianming, Lane, Michael S., Toleman, Mark and Yang, Yun. 2003. "Enforcing secure access control in integrated systems over the internet." 1st Australian Information Security Management Conference. Perth, Western Australia 24 Nov 2003 Perth, Western Australia.
The impact of Agile methods on managing IT professionals
Toleman, Mark, Darroch, Fiona and Ally, Mustafa. 2007. "The impact of Agile methods on managing IT professionals." Yoong, Pak and Huff, Sid (ed.) Managing IT professionals in the internet age. Hershey, PA, United States. IGI Global.
One-size e-business adoption model does not fit all
Roberts, Barbara and Toleman, Mark. 2007. "One-size e-business adoption model does not fit all." Journal of Theoretical and Applied Electronic Commerce Research. 2 (3), pp. 49-61.
The role of government in e-business adoption
Roberts, Barbara and Toleman, Mark. 2007. "The role of government in e-business adoption." Al-Hakim, Latif (ed.) Global e-government: theory, applications and benchmarking. Hershey, PA, United States. IGI Global. pp. 65-84
The impact of national culture on software engineering practices
Cater-Steel, Aileen and Toleman, Mark. 2008. "The impact of national culture on software engineering practices." International Journal of Technology Policy and Management. 8 (1), pp. 76-90. https://doi.org/10.1504/IJTPM.2008.016182
Extended RBAC with role attributes
Yong, Jianming, Bertino, Elisa, Toleman, Mark and Roberts, Dave. 2006. "Extended RBAC with role attributes." Tan, Bernard (ed.) 10th Pacific Asia Conference on Information Systems (PACIS 2006). Kuala Lumpur, Malaysia 06 - 09 Jul 2006 Sheffield, UK.
itSMF Australia 2006 Conference: summary of ITIL adoption survey responses
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2007. itSMF Australia 2006 Conference: summary of ITIL adoption survey responses. Toowoomba, Australia. University of Southern Queensland.
The role of universities in IT service management education
Cater-Steel, Aileen and Toleman, Mark. 2007. "The role of universities in IT service management education." Tan, Felix B., Thong, James and Janczewski, Lech J. (ed.) 11th Pacific Asia Conference on Information Systems: Managing Diversity in Digital Enterprises (PACIS 2007). Auckland, New Zealand 03 - 06 Jul 2007 Auckland, NZ.
Education for IT service management standards
Cater-Steel, Aileen and Toleman, Mark. 2007. "Education for IT service management standards." International Journal of IT Standards and Standardization Research. 5 (2), pp. 27-41.
Generic description of a software document environment
Toleman, Mark, Carrington, David, Cook, Phil, Coyle, Andrew, MacDonald, Anthony, Welsh, Jim and Jones, Tim. 2001. "Generic description of a software document environment." Sprague, R. H. (ed.) 34th Annual Hawaii International Conference on System Sciences (HICSS34). Maui, Hawaii 03 - 06 Jan 2001 Los Alamitos, CA. United States. https://doi.org/10.1109/HICSS.2001.927258
Chick sexing and novice programmers: explicit instruction of problem solving strategies
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2006. "Chick sexing and novice programmers: explicit instruction of problem solving strategies." Tolhurst, Denise and Mann, Samuel (ed.) ACE 2006: 8th Australasian Computing Education Conference. Hobart, Australia 16 - 19 Jan 2006 Sydney, Australia.
An effective system for electronic peer review
de Raadt, Michael, Toleman, Mark and Watson, Richard. 2006. "An effective system for electronic peer review." International Journal of Business and Management Education. 13 (9), pp. 48-62.
Success factors and barriers to telework adoption in e-business in Australia and Singapore: the influence of culture and organizational culture
Gani, Zoohan and Toleman, Mark. 2006. "Success factors and barriers to telework adoption in e-business in Australia and Singapore: the influence of culture and organizational culture." Journal of Theoretical and Applied Electronic Commerce Research. 1 (3), pp. 81-92.
ICT governance - radical restructure
Cater-Steel, Aileen, Toleman, Mark, Kissell, Brian and Chown, Rob. 2006. "ICT governance - radical restructure." Cusack, B. (ed.) 2006 IT Governance International Conference. Auckland, New Zealand 13 - 15 Nov 2006 Auckland, New Zealand.
Challenge of adopting multiple process improvement frameworks
Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2006. "Challenge of adopting multiple process improvement frameworks." Ljungberg, J. and Andersson, M. (ed.) 14th European Conference on Information Systems (ECIS 2006). Goteborg, Sweden 12 - 14 Jun 2006 Göteborg, Sweden.
Exploring national culture in software development practices
Cater-Steel, Aileen and Toleman, Mark. 2006. "Exploring national culture in software development practices." Tukianen, M., Messnarz, R., Nevalainen, R. and Koinig, S. (ed.) European Systems and Software Process Improvement and Innovation 2006 (EuroSPI 2006). Joensuu, Finland 11 - 13 Oct 2006 Joensuu, Finland.
Process improvement for small firms: an evaluation of the RAPID assessment-based method
Cater-Steel, Aileen, Toleman, Mark and Rout, Terry. 2006. "Process improvement for small firms: an evaluation of the RAPID assessment-based method." Information and Software Technology. 48 (5), pp. 323-334. https://doi.org/10.1016/j.infsof.2005.09.012
A framework for assessing payment security mechanisms and security information on e-commerce web sites
Ally, Mustafa and Toleman, Mark. 2005. "A framework for assessing payment security mechanisms and security information on e-commerce web sites." Wei, Chih-Ping and Yen, Benjamin (ed.) 9th Pacific Asia Conference on Information Systems (PACIS 2005). Bangkok, Thailand 07 - 10 Jul 2005 Hong Kong.
Challenges and strategies for software component reuse in information systems development: a review
Yen, Wong Kim, Gan, Gerald Goh Guan and Toleman, Mark. 2005. "Challenges and strategies for software component reuse in information systems development: a review." Talib, Abdullah Zawawl, Khader, Ahamad Tajundin and Sulaiman, Shahida (ed.) 1st Malaysian Software Engineering Conference 2005: MySEC'05. Penang, Malaysia 12 - 13 Dec 2005 Malaysia.
Is evidence-based practice a plank in the bridge between research and practice?
Darroch, Fiona and Toleman, Mark. 2005. "Is evidence-based practice a plank in the bridge between research and practice?" Cox, Karl (ed.) 4th International Symposium on Empirical Software Engineering. Noosa Heads, Australia 17 - 18 Nov 2005 NSW, Australia.
Bridging the academia-industry divide: academics reach out!
Darroch, Fiona and Toleman, Mark. 2005. "Bridging the academia-industry divide: academics reach out!" Software Practitioner. 15 (6), pp. 3-7.
Necessity for a new technology acceptance model to predict adoption of wireless technology in healthcare
Gururajan, Raj, Toleman, Mark and Soar, Jeffrey. 2004. "Necessity for a new technology acceptance model to predict adoption of wireless technology in healthcare." Health Informatics Conference 2004 (HIC 2004). Brisbane, Australia 2004 Melbourne, Australia.
Web publishing: an extreme, agile experience
Toleman, Mark, Darroch, Fiona and Ally, Mustafa. 2005. "Web publishing: an extreme, agile experience." Baskerville, Richard, Mathiassen, Lars, Pries-Heje, Jan and DeGross, Janice (ed.) Business agility and information technology diffusion. New York, NY. International Federation for Information Processing. pp. 245-256
Textbooks: under inspection
de Raadt, Michael, Watson, Richard and Toleman, Mark. 2005. Textbooks: under inspection. Toowoomba, Australia. University of Southern Queensland.