460908. Information systems organisation and management


Title460908. Information systems organisation and management
Parent4609. Information systems

Latest research outputs

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An empirical study to determine factors that motivate and limit the implementation of ICT in healthcare environment
Gururajan, Raj and Hafeez-Baig, Abdul. 2014. "An empirical study to determine factors that motivate and limit the implementation of ICT in healthcare environment." BMC Medical Informatics and Decision Making. 14 (98), pp. 1-8. https://doi.org/10.1186/1472-6947-14-98

Article

Human-centred ehealth: current opportunities, challenges and the way forward for China
Su, Ying, Talburt, John and Soar, Jeffrey. 2011. "Human-centred ehealth: current opportunities, challenges and the way forward for China." Novillo-Ortiz, David and Jadad, Alejandro R. (ed.) 8th eHealth High Level Conference: eHealth for Sustainable Healthcare: Global Changes Through Local Actions Global People-centred eHealth Innovation Forum. Barcelona, Spain 15 - 18 Mar 2010 London, United Kingdom.

Paper

Measuring IT service quality: evaluation of IT service quality measurement framework in industry
Cater-Steel, Aileen and Lepmets, Marion. 2014. "Measuring IT service quality: evaluation of IT service quality measurement framework in industry." Journal of Service Science Research. 6 (1), pp. 125-147. https://doi.org/10.1007/s12927-014-0005-5

Article

Smart tools for IT service management: a review of two decision support system projects
Valverde, Raul, Cater-Steel, Aileen, Shrestha, Anup and Toleman, Mark. 2014. "Smart tools for IT service management: a review of two decision support system projects." Sharda, Ramesh and Sagarnaga, Jose (ed.) 4th International Conference on Engaged Management Scholarship (EDBA 2014): Bridging. Tulsa, United States 11 - 14 Sep 2014 Tulsa, OK. United States. https://doi.org/10.2139/ssrn.2553012

Paper

A past to present journey: a critical analysis of the Chief Information Officer role
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2015. "A past to present journey: a critical analysis of the Chief Information Officer role." Wadhwa, Manish and Harper, Alan (ed.) Technology, innovation and enterprise transformation. Hershey PA, USA. IGI Global. pp. 180-206

Edited book (chapter)

What the future holds for social media data analysis
Wlodarczak, P., Soar, J. and Ally, M.. 2015. "What the future holds for social media data analysis." International Journal of Computer, Information, Systems and Control Engineering. 9 (1), pp. 16-19.

Article

A Cynefin based approach to process model tailoring and goal alignment
Lepmets, Marion, O'Connor, Rory V., Cater-Steel, Aileen, Mesquida, Antoni Lluis and McBride, Tom. 2014. "A Cynefin based approach to process model tailoring and goal alignment." da Silva, Alberto Rodrigues, Machado, Ricardo J., Brito, Miguel A. and Silva, Antonio Rito (ed.) 9th International Conference on the Quality of Information and Communications Technology (QUATIC 2014). Guimaraes, Portugal 23 - 26 Sep 2014 Piscataway, NJ. United States. https://doi.org/10.1109/QUATIC.2014.30

Paper

Prudential risk management of IT sourcing strategies: a case study of an Australian bank
Strong, Brian, Cater-Steel, Aileen and Lane, Michael. 2014. "Prudential risk management of IT sourcing strategies: a case study of an Australian bank." 20th Americas Conference on Information Systems (AMCIS 2014): Smart Sustainability: The Information Systems Opportunity. Savannah, United States 07 - 09 Aug 2014 Atlanta, GA. United States.

Poster

The development and evaluation of an information security awareness capability model: linking ISO/IEC 27002 controls with awareness importance, capability and risk
Poepjes, Robert. 2015. The development and evaluation of an information security awareness capability model: linking ISO/IEC 27002 controls with awareness importance, capability and risk. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Development and evaluation of a software-mediated process assessment approach in IT service management
Shrestha, Anup. 2015. Development and evaluation of a software-mediated process assessment approach in IT service management. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Esimulations for blended learning in professional education: capacity building, knowledge transfer and dissemination
Segrave, Stephen, Cybulski, Jacob, Holt, Dale, Munro, Judy, O'Brien, David, Keppell, Mike, Murdoch, Deborah, Bradle, Ben, Corbitt, Brian, Smith, Ross, Dick, Martin, Zadeh, Hossein, Searle, Ian and Sarkar, Pradip. 2009. "Esimulations for blended learning in professional education: capacity building, knowledge transfer and dissemination." Atkinson, R. J. and McBeath, C. (ed.) 26th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2009). Auckland, New Zealand 06 - 09 Dec 2009 Gold Coast, Australia.

Poster

Critical role of 'T-shaped skills & incentive rewards' as determinants for knowledge management enablers: a case of Indian study
Hafeez-Baig, Abdul and Gururajan, Raj. 2012. "Critical role of 'T-shaped skills & incentive rewards' as determinants for knowledge management enablers: a case of Indian study." Kalloniatis, Christos (ed.) Modern information systems. Rijeka, Croatia. InTech Europe. pp. 133-146

Edited book (chapter)

Knowledge management, information technology resources, and the competitiveness of hospitality organisations
Cohen, Jason F., Inward, Karen and Toleman, Mark. 2011. "Knowledge management, information technology resources, and the competitiveness of hospitality organisations." Palvia, Prashant C. and Jacks, Tim (ed.) 12th Annual Global Information Technology Management Association Conference (GITMA 2011). Las Vegas, USA 05 - 07 Jun 2011

Paper

Assuring best practice in technology-enhanced learning environments
Keppell, Mike, Suddaby, Gordon and Hard, Natasha. 2012. "Assuring best practice in technology-enhanced learning environments." Paulsen, Morten Flate and Szucs, Andras (ed.) European Distance and E-Learning Network Conference (EDEN 2012): Open Learning Generations: Closing the Gap from Generation Y to the Mature Lifelong Learners . Porto, Portugal 06 - 09 Jun 2012 Budapest, Hungary.

Paper

Transforming distance education curricula through distributive leadership
Keppell, Mike, O'Dwyer, Carolyn, Lyon, Betsy and Childs, Merilyn. 2011. "Transforming distance education curricula through distributive leadership." Journal of Asynchronous Learning Networks. 15 (4), pp. 9-21.

Article

The potential for ICT tools to promote public participation in fighting corruption
Neupane, Arjun, Soar, Jeffrey, Vaidya, Kishor and Aryal, Sunil. 2014. "The potential for ICT tools to promote public participation in fighting corruption." Akrivopoulou, Christina M. and Garipidis, N. (ed.) Human rights and the impact of ICT in the public sphere: participation, democracy, and political autonomy. Hershey, PA. United States. IGI Global. pp. 175-191

Edited book (chapter)

An empirical evaluation of the potential of public e-procurement to reduce corruption
Neupane, Arjun, Soar, Jeffrey and Vaidya, Kishor. 2014. "An empirical evaluation of the potential of public e-procurement to reduce corruption." Australasian Journal of Information Systems. 18 (2), pp. 21-44.

Article

A tool for IT service management process assessment for process improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee, Toleman, Mark and Rout, Terry. 2013. "A tool for IT service management process assessment for process improvement." Heidrich, Jens, Oivo, Markku, Jedlitschka, Andreas and Baldassarre, Marie Teresa (ed.) 14th International Conference on Product-Focused Software Process Improvement (PROFES 2013). Paphos, Cyprus 12 - 14 Jun 2013 Berlin, Germany. Springer. https://doi.org/10.1007/978-3-642-39259-7_27

Paper

The evaluation of the IT service quality measurement framework in industry
Lepmets, Marion, Mesquida, Antoni Lluis, Cater-Steel, Aileen, Mas, Antonia and Ras, Eric. 2014. "The evaluation of the IT service quality measurement framework in industry." Global Journal of Flexible Systems Management. 15 (1), pp. 39-57. https://doi.org/10.1007/s40171-013-0052-7

Article

Caring and sharing computer files with configuration management
Wandel, Andrew P., Jokic, Michael D. and Kist, Alexander A.. 2013. "Caring and sharing computer files with configuration management." Lemckert, Charles, Jenkins, Graham and Lang-Lemckert, Susan (ed.) 24th Annual Conference of the Australasian Association for Engineering Education (AAEE 2013). Gold Coast, Australia 08 - 11 Dec 2013 Brisbane, Australia.

Paper

Performance evaluation of network architectures for collaborative real-time learning systems
Kist, Alexander A., Maiti, Ananda, Maxwell, Andrew D. and Orwin, Lindy. 2013. "Performance evaluation of network architectures for collaborative real-time learning systems." Lee, Mark. J. W. (ed.) 2nd IEEE International Conference on Teaching, Assessment and Learning for Engineering (TALE 2013). Kuta, Indonesia 26 - 29 Aug 2013 Piscataway, NJ. United States. https://doi.org/10.1109/TALE.2013.6654522

Paper

Revisiting the definition of mobile learning
Farley, Helen, Murphy, Angela and Rees, Sharon. 2013. "Revisiting the definition of mobile learning." Carter, Helen, Gosper, Maree and Hedberg, John (ed.) 30th Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2013). Sydney, Australia 01 - 04 Dec 2013 Sydney, Australia.

Paper

Expectations, usability, and job satisfaction as determinants for the perceived benefits for the use of wireless technology in healthcare
Hafeez-Baig, Abdul and Gururajan, Raj. 2013. "Expectations, usability, and job satisfaction as determinants for the perceived benefits for the use of wireless technology in healthcare." Bali, Rajeev K., Troshani, Indrit, Goldberg, Steve and Wickramasinghe, Nilmini (ed.) Pervasive health knowledge management. New York, NY. United States. Springer. pp. 305-316

Edited book (chapter)

The relationship between organisational strategic IT vision and CIO roles: one size does not fit all
Al-Taie, Moyassar, Lane, Michael and Cater-Steel, Aileen. 2014. "The relationship between organisational strategic IT vision and CIO roles: one size does not fit all." Australasian Journal of Information Systems. 18 (2), pp. 59-89.

Article

Deriving information systems innovation execution mechanisms
Lokuge, Sachithra and Sedera, Darshana. 2014. "Deriving information systems innovation execution mechanisms." Wang, W. and Pauleen, D. (ed.) 25th Australasian Conference on Information Systems (ACIS 2014). Auckland, New Zealand 08 - 10 Dec 2014 Aukland, New Zealand.

Paper

Prudential regulatory governance of the risks associated with IT multi-sourcing strategies within the Australian banking sector
Strong, Brian. 2014. Prudential regulatory governance of the risks associated with IT multi-sourcing strategies within the Australian banking sector. Masters Thesis Master of Business (Research). University of Southern Queensland.

Masters Thesis

Identifying the CIO role configurations across the organisational life cycle stages
Al-Taie, Moyassar Zuhair. 2014. Identifying the CIO role configurations across the organisational life cycle stages. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

The potential of public e-procurement technology to reduce corruption in public procurement
Neupane, Arjun. 2014. The potential of public e-procurement technology to reduce corruption in public procurement. PhD Thesis Doctor of Philosophy. University of Southern Queensland.

PhD Thesis

Acoustical design of digital stethoscope for improved performance
Thiagarajan, Raj C., Sankaran, Prema, Hafeez-Baig, Abdul, Elangovan, Kodeeswari and Gururajan, Raj. 2012. "Acoustical design of digital stethoscope for improved performance." Singh, Lakhvinder (ed.) COMSOL Conference India 2012. Bangalore, India 02 - 03 Nov 2012 Burlington, MA. United States.

Paper

Does information and communication technology (ICT) facilitate knowledge management activities in the 21st century?
Hafeez-Baig, Abdul and Gururajan, Raj. 2012. "Does information and communication technology (ICT) facilitate knowledge management activities in the 21st century?" Journal of Software. 7 (11), pp. 2437-2442. https://doi.org/10.4304/jsw.7.11.2437-2442

Article

Role of wireless handheld technology by nurses in healthcare environment
Hafeez-Baig, Abdul and Gururajan, Raj. 2012. "Role of wireless handheld technology by nurses in healthcare environment." Computer Technology and Application. 3 (8), pp. 550-557.

Article

A technology acceptance model for e-health services for the elderly population in China
Peng, Qiao, Hong, Su and Soar, Jeffrey. 2013. "A technology acceptance model for e-health services for the elderly population in China." Zhang, Zhenji, Zhang, Runtong and Zhang, Juliang (ed.) 2nd International Conference on Logistics, Informatics and Service Science (LISS 2012): New Challenges of Management Sciences under Low-Carbon Economy. Beijing, China 12 - 15 Jul 2012 Berlin, Germany. https://doi.org/10.1007/978-3-642-32054-5

Paper

E-learning service delivery quality: a determinant of user satisfaction
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "E-learning service delivery quality: a determinant of user satisfaction." Kats, Yefim (ed.) Learning management systems and instructional design: best practices in online education. Hershey, PA. United States. IGI Global. pp. 89-127

Edited book (chapter)

Exploring the impact of IT service management process improvement initiatives: a case study approach
Jantti, Marko, Rout, Terry, Wen, Lian, Heikkinen, Sanna and Cater-Steel, Aileen. 2013. "Exploring the impact of IT service management process improvement initiatives: a case study approach." Woronowicz, Tanja, Rout, Terry, O'Connor, Rory and Dorling, Alec (ed.) 13th International Conference on Software Process Improvement and Capability Determination (SPICE 2013). Bremen, Germany 04 - 06 Jun 2013 Berlin, Germany. https://doi.org/10.1007/978-3-642-38833-0_16

Paper

The role of IT service management in green IT
Cater-Steel, Aileen and Tan, Wui-gee. 2010. "The role of IT service management in green IT." ITSMF Bulletin: Informed Intelligence.

Article

Social ITSM: exploring challenges and benefits
Shrestha, Anup. 2012. "Social ITSM: exploring challenges and benefits." ITSMF Bulletin: Informed Intelligence.

Article

IT infrastructure and its role in the success of e-learning systems: measurement and causal models
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "IT infrastructure and its role in the success of e-learning systems: measurement and causal models." Fonseca, Benjamin (ed.) 18th Conference of the European University Information Systems: A 360 Degree Perspective on IT/IS in Higher Education (EUNIS 2012). Vila Real, Portugal 20 - 22 Jun 2012 Vila Real, Portugal.

Paper

IT infrastructure services as a requirement for e-learning system success
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2013. "IT infrastructure services as a requirement for e-learning system success." Computers and Education. 69, pp. 431-451. https://doi.org/10.1016/j.compedu.2013.07.035

Article

The effect of service delivery quality on customer value of e-learning systems
Alsabawy, Ahmed Younis, Cater-Steel, Aileen and Soar, Jeffrey. 2012. "The effect of service delivery quality on customer value of e-learning systems." Rocha, Alvaro, Calvo-Manzano, Jose, Reis, Luis Paulo and Cota, Manuel Perez (ed.) 7th Iberian Conference on Information Systems and Technologies (CISTI 2012). Madrid, Spain 20 - 23 Jun 2012 Portugal.

Paper

A model to select processes for IT service management improvement
Shrestha, Anup, Cater-Steel, Aileen, Tan, Wui-Gee and Toleman, Mark. 2012. "A model to select processes for IT service management improvement." Lamp, John (ed.) 23rd Australasian Conference on Information Systems (ACIS 2012). Geelong, Australia 03 - 05 Dec 2012 Geelong, Australia.

Paper